Product Talk

OCTOBER 4, 2023

This can create tension between product teams and your company leadership or stakeholders —some argue that they can’t coordinate work with the rest of the company without these dates. At worst, it sets the wrong expectations and puts the product team in a position of having to always defend their deviations from the plan.

Roadmap 312

Roadmap Product Research Customer Experience User Testing 312

Bain Public

DECEMBER 9, 2021

Throughout 2021, as we continuously learned and adapted to the pandemic life, our giving just kept growing! Not only that: giving back requires active involvement and implementing solutions in response to product leadership challenges and Canadian startup ecosystem expectations.

Research Software 52

Research Software Feedback Software User Testing Workshop 52

Bain Public

SEPTEMBER 28, 2021

(Montreal, Canada) – Paul Ortchanian, Founder, CEO, Head of Product, Data and Strategy of Bain Public, will lead two panels as both a panelist and moderator at South Summit 2021 on October 5th-7th in Madrid, Spain. Date: October 5th-7th, 2021 | 9:30 AM – 7:00 PM. About South Summit. Where: La Nave, Madrid, Spain. About the Panels.

User Friction 52

User Friction User Testing Customer Experience Startups 52

The Product Coalition

NOVEMBER 13, 2023

When people (and VCs) aren’t spending money easily, you must be super sharp with your value proposition, positioning, product, marketing, and sales. A great salesperson cannot develop that positioning by themselves. You have great professionals in most positions, things are much clearer now, and people do their jobs.

Product Strategy 127

Product Strategy Strategy User Testing Weak Development Team 127

Product Management University

DECEMBER 17, 2020

2021 will certainly bring more of the new normal and we can only hope for a few shades of the old. I sincerely hope you have a safe and enjoyable holiday season and that 2021 is a great year, both personally and professionally. Becoming Customer Outcome Focused in 2021. Evolving to Product-Led Growth in 5 Steps.

Magazine 130

Magazine B2B Product Manager Product Management 130

The Product Coalition

DECEMBER 4, 2023

If you’re just dealing with tough market conditions, the situation is different but the conclusion is quite similar: When people (and VCs) aren’t spending money easily, you must be super sharp with your value proposition, positioning, product, marketing, and sales. A great salesperson cannot develop that positioning by themselves.

Product Strategy 115

Product Strategy Strategy User Testing Weak Development Team 115

UX Studio

DECEMBER 14, 2023

We moved to a new office and introduced the Studio Lead position as a full-time professional support for the researchers and designers on the team. 2021: Designing for positive impact The year I rejoined the team was pretty intense. The UX studio team at our autumn retreat in Nagybörzsöny, 2021.

Research Software 91

Research Software UX Feedback Software User Testing 91

Intercom, Inc.

SEPTEMBER 7, 2021

This is imperative to a positive company culture, as well as higher team morale. If only senior leadership is involved in decision making, it increases the risk of stagnation. At the leadership level, we tried to create solutions for the conversation volume problem at hand by trialing regional splits and new prioritization models.

Framework 129

Framework Feedback Software User Friction Reporting Tools 129

The Product Coalition

DECEMBER 21, 2021

It is quite common for a PM interview, but the type of answers expected from the panel varies with the role and position offered. Product manager of Airbnb, and leadership wants you to ponder on the idea to allow guests to book cars through the Airbnb Platform. How many of you came across Airbnb case studies during an interview?

Product Research 172

Product Research User Testing Research Software Travel 172

Intercom, Inc.

JUNE 28, 2021

How we’re marking Pride 2021. It’s important to share both the positive and negative experiences we’ve had among the community and with others so we can learn from – and relate to – one another. . Uplifting the narratives, leadership, and lived experiences of trans people of color. Building new communities.

Education 223

Education Events Naming Positioning 223

Userpilot

MARCH 8, 2022

of US Product Managers being female in 2021, according to a metastudy of 30 million profiles conducted by Zippia : Source: [link]. In 2021, Torres published her book “Continuous Discovery Habits” on how to foster the habits of sustained discovery in product teams. Teresa’s largest contributions to the Product Management field.

Technical Advisors 106

Technical Advisors Product Research Analytic Tools User Testing 106

The Product Coalition

APRIL 18, 2021

But the truth is that even if you do need these big ideas in order to demonstrate leadership (and even that is not necessarily true ), the ideas themselves never show up in a void, out of nowhere. Product leadership deals with so many unknowns, that the absolute truth is not reachable in most cases.

Research Software 141

Research Software User Testing Leadership Weak Development Team 141

ProductPlan

JULY 16, 2021

Acquiring a consensus on product direction remains the number one challenge for product professionals, according to ProductPlan’s 2021 State of Product Management Annual Report. By leading with context versus control, you position yourself to empower your staff to complete their tasks and reach their objectives.

Reporting Tools 98

Reporting Tools Onboarding KPIs Research Software User Friction 98

The Product Coalition

APRIL 7, 2021

But I’ve also seen the steady, positive changes over time happening at bigger companies like Facebook and Visa to better support women. From a company standpoint, they cannot keep this position idle and need someone to fill the role. In our Bengaluru office alone, 35 of our 85 new hires between April 2020 and March 2021 were women.

Reporting Tools 78

Reporting Tools Technology Embedded Analytics Leadership 78

ProductPlan

JULY 2, 2024

As the product management team continued to grow and their work became more focused and defined, leadership realized that the product teams needed a dedicated platform to house all of the impactful work that the Product Squads were focusing on and an easy way to check if the teams were planning on working on the right products and features.

Feedback Software 59

Feedback Software B2B Customer Experience Data Visualization 59

The Product Coalition

DECEMBER 21, 2021

In 2021, Product Managers are in high demand and the talent war is rife. Unfortunately internal promotion isn’t always positive A quick disclaimer: I’m a huge advocate of career development and internal promotion. Product Management is a leadership role which is difficult to ‘start small’.

Product Manager 176

Product Manager Product Management Weak Development Team Management 176

ProductPlan

OCTOBER 1, 2020

Of course, the 2020-2021 conference circuit looks very different from a typical cycle — many events have been postponed or gone completely virtual during the pandemic. The conference is structured around the “7 Ps of Product”—Problem, Purpose, Position, Price, Practice, Promotion, and Performance. Agile Leadership Summit.

Research Software 86

Research Software Onboarding KPIs Technical Review Agile 86

Modus Create

APRIL 18, 2023

This includes exceptional efforts in developing new business, thought leadership, and products and services that complement Atlassian. ” This is the second year in a row Modus Create was recognized for its exceptional Atlassian services , having received Atlassian Partner of the Year: Services (America) in 2021.

Customer Experience 52

Customer Experience Certifications Enterprise Software Developers 52

UX Studio: Product Management

MARCH 12, 2024

But titles in UX management and leadership vary a lot. years is eligible for the position. I raised my hand towards the end of 2020 and started in this position early in 2021. As the Great Resignation was one of the defining moments of 2021, recruitment was a big priority when I started.

UX 69

UX Weak Development Team User Testing Research Software 69

ProductPlan

NOVEMBER 3, 2021

In our most recent annual survey— The 2021 State of Product Management Report —we found that product professionals rate communication #2 on the list of skills they believe their coworkers lack most. More than half of our 2021 survey respondents admitted they have room to improve. But I want to leave you with one more thought.

Weak Development Team 86

Weak Development Team Product Research Customer Feedback Feedback Software 86

Centercode

DECEMBER 30, 2020

With the year rapidly coming to a close, we asked our team to tell us: what are some of the positive things they’ve learned about themselves this year that they would like to carry into 2021? We look forward to seeing you in 2021. A joyous snapshot from our virtual holiday scavenger hunt. appeared first on Centercode.

Positioning 97

Positioning Leadership Events Testing 97

Gainsight

JANUARY 26, 2022

In fact, according to a 2021 KeyBank Survey , th e median cost of attaining $1 of new logo revenue is $1.67 Marketing and SDRs share all their customer data with Sales because it increases the probability of a positive sales outcome. The Customer Success org helps create a positive customer experience. Success breeds success.

Feedback Software 111

Feedback Software Analytic Tools Reporting Tools Data Visualization 111

UX Studio: Product Management

APRIL 15, 2021

As we honestly admitted and realized the influence of our design work, we decided to consciously channel our knowledge and creativity in the direction of positive impact. To get there, we held a series of workshops and Q&A sessions during the first weeks of January 2021. We were comfortable in our bubble until 2020 burst it.

User Testing 98

User Testing Research Software Feedback Software Product Research 98

Amplitude

APRIL 7, 2021

In 2021 already, Business Insider named us a top “enterprise startup to bet your career on” and G2 selected Amplitude as one of the best software products. At a leadership level, humility also comes through in our weekly town halls. In 2020, we expanded our workforce by 24%.

Leadership 59

Leadership Startups Enterprise Naming 59

PMLesson's Ace the PM Interview

MARCH 9, 2022

Many UX designers try to swap out their UX hat for a PM position instead. Of course, many UX professionals may have shown leadership in their current positions. As a PM, excellent communication skills and leadership will be an expected part of the position. Can I ask my boss for a pathway to a PM position?

UX 52

UX User Testing Product Research Product Manager 52

The Product Coalition

FEBRUARY 5, 2021

Having vaguely connected this interest with the work of a product manager, she inquired with the career services team at Lighthouse Labs about open positions for a product manager at their partner companies. She interviewed for the position of Web Developer at a company operating in the music industry and was given a job offer.

Technical Advisors 118

Technical Advisors Reporting Tools Technical Review Customer Experience 118

Roman Pichler

DECEMBER 1, 2020

The key results might then be “daily active users are up by 20%,” “session length is increased by 10% on average,” and “the objective is achieved by 30 June 2021.”. Let’s say, for example, that the objective is to “increase engagement.” OKRs can be used to create cascading goals—goals that are systematically linked.

Product Manager 156

Product Manager Product Management Management Management 156

People-First Product Leadership

JUNE 25, 2023

Deep fear of being exposed as someone who doesn’t know what they’re doing, despite their position in the world. When I teach my course on People-First Product Leadership , and after my talk at Mind the Product, people ask if individual contributors change the culture at their organization? What is imposter syndrome?

Customer Experience 52

Customer Experience Books Definition Feedback Software 52

Innovatemap

APRIL 20, 2022

My first week at Innovatemap as an Xtern back in June 2021, I was new to tech, nervous about this new-to-me marketing job, and had no idea what to expect in the coming months. Every team member faces different opportunities for leadership, regardless of seniority. We lift each other up. The why is a necessity here.

Leadership 52

Leadership Naming Branding UX 52

Gainsight

JUNE 11, 2021

The Key to Customer Success: Leadership with Jay Nathan, Chief Customer Officer at Higher Logic and Co-founder of Gain Grow Retain at Higher Logic. Major Takeaways: You can’t help others if you’re not in a position to help yourself. Pulse Everywhere 2021 Comes to a Close. Read on for an even speedier download of today’s content.

Reporting Tools 91

Reporting Tools Research Software Onboarding KPIs Data Visualization 91

The Product Coalition

FEBRUARY 14, 2021

I didn’t call him that at the time, but he taught me so much and helped me shape my leadership style and principles. If you simply want to have a positive impact on a certain metric, and you can only set a ballpark of what you expect this impact to be?—?share Photo by Gin Patin from Pexels Early in my career, I had a mentor.

Onboarding KPIs 177

Onboarding KPIs Weak Development Team Customer Experience User Testing 177

Gainsight

JUNE 9, 2021

By leveraging Gainsight’s technology, library of best practices and thought leadership to enable their Customer Success teams, our customers delivered even more brilliant performance than their peers on the Cloud Index. Revenue CAGR for Gainsight customers calculated for the period starting from Gainsight adoption to May 2021.

Onboarding KPIs 59

Onboarding KPIs Customer Experience Technical Review Software Review 59

Innovatemap

APRIL 20, 2022

My first week at Innovatemap as an Xtern back in June 2021, I was new to tech, nervous about this new-to-me marketing job, and had no idea what to expect in the coming months. Every team member faces different opportunities for leadership, regardless of seniority. Pictured: Innovatemap Founder and CEO, Mike Reynolds.

Leadership 52

Leadership Naming Branding UX 52

Intercom, Inc.

MAY 13, 2021

There’s an increased level of complexity as you start dealing with enterprise companies, and you need to mature your positioning and playbooks to meet more demanding customer expectations. Since then, you’ve spent over 12 years in post-sales leadership. “Upmarket customers have different demands of you. Moving upmarket.

User Testing 177

User Testing Customer Feedback Customer Experience Strategy 177

The Product Coalition

AUGUST 9, 2021

I tried the positive angle (“I see you are not happy, so tell me what you want and we’ll figure it out”), but the answers I got were nothing I could work with (“I want to work alone and for no one to ask questions about what I’m doing”). True to my belief that I can coach him, I invested everything I could in it. How big is the gap?

Weak Development Team 158

Weak Development Team Product Manager Product Management Management 158

ProductPlan

OCTOBER 6, 2021

In our 2021 State of Product Management report , 97% of senior leaders said being strategic is the most important thing for their organization’s success. It all starts with a commitment from leadership that strategic thinking and planning are worth the time and makes it a core tenet of the team’s approach. Prioritizing Quick Wins.

Customer Experience 84

Customer Experience Reporting Tools Systems Review Weak Development Team 84

Gainsight

JUNE 2, 2022

Not only do they provide companies with the right software and support to scale their business, but they were also voted the #4 place to work by Glassdoor in 2021. That couldn’t happen without impeccable leadership. A female Chief Customer Officer ascended into the CEO position. And that is something worth celebrating!

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52