Userpilot

AUGUST 30, 2021

Which product analytics tools should you be using? How many analytics tools do you need? And what type of analytics really matters for a product marketing manager? By the end, you'll know the only type of analytics tools you really need as a PMM. What is product analytics?

Data Visualization 89

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Alchemer Mobile

MAY 6, 2021

One size did not fit all for Personal Services apps in 2020. In our 2021 Mobile App Engagement Benchmark Report , a study of 1,000 apps across a billion+ app installs, we take a close look at apps in the Personal Services category. 2021 Engagement Benchmarks for Personal Services Apps. Consumer Engagement.

Data Visualization 147

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Alchemer Mobile

JANUARY 4, 2022

From celebrating our ten-year anniversary to being recognized as one of the 100 Best Companies to Work For by Seattle Business Magazine to the publication of our sixth annual Mobile Customer Engagement Benchmark Report and much more detailed below, 2021 was a tremendously successful and exciting year for Apptentive.

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Magazine User Testing Feedback Software Webinar 245

Indicative

JANUARY 6, 2021

Continuing to climb in G2’s quarterly industry rankings, Indicative was again named a Leader in Customer Journey Analytics by G2 in their 2021 Winter Report. Indicative provides actionable insights in seconds that empower teams to optimize customer engagement, increase conversion, and improve retention. Why We’re Leaders.

Data Visualization 101

Data Visualization Customer Satisfaction Reporting Tools Customer Experience 101

Alchemer Mobile

MARCH 14, 2022

If 2020 was the shift to mobile, 2021 was the year we saw it reflected in the numbers. This report contains data from the following app categories: Finance. Personal Services. Business Services. The post Introducing: 2022 Mobile Customer Engagement Benchmark Report appeared first on Apptentive. Healthcare.

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Alchemer Mobile

APRIL 22, 2021

Brands in the Business Services category faced diverse 2020 challenges. In our 2021 Mobile App Engagement Benchmark Report , a study of 1,000 apps across a billion+ app installs, we take a close look at apps in the Business Services category. Below is a summary of our research specifically on Business Services apps.

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Userpilot

JANUARY 12, 2024

Graphs and charts are a great way to display statistics and visualize data points. As we move deeper into the era of data, data visualization is even more important. It helps product managers motivate teams to action, impress stakeholders, and quickly derive actionable insights. A horizontal funnel chart.

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Data Visualization Analytic Tools Onboarding KPIs Research Software 94

Alchemer Mobile

MARCH 22, 2022

Subcategories: Restaurant, Food Services. In our 2022 Mobile Customer Engagement Benchmark Report , a study of more than 1,000 apps across a billion mobile app installs, we take a close look at apps in the Food and Drink category. Data included: Ratings and reviews. Download the full 2022 Benchmark Report here.

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Reporting Tools User Testing Data Visualization Feedback Software 264

The Product Coalition

OCTOBER 20, 2023

With AI technology, marketers can identify microtrends and even predict trends, saving time and resources through automated digital marketing services. The marketing industry is not immune to this digital transformation, as prominent brands are beginning to take advantage of the opportunities it presents.

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Reveal

AUGUST 15, 2022

Reveal Embedded Analytics. Logi Analytics is one of the first white-labeled/OEM embedded analytics providers for small-to-medium-sized businesses. But is Logi Analytics the right embedded analytics solution for your organization? Logi Analytics Overview. The Pros of Logi Analytics. Why choose Reveal?

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Alchemer Mobile

APRIL 21, 2021

In our 2021 Mobile App Engagement Benchmark Report , a study of 1,000 apps across a billion+ app installs, we take a close look at apps in the Education category. Read on for data-supported research and benchmarks Education apps should focus on in 2021 and beyond based on what was learned from a year like no other.

Feedback Software 246

Feedback Software Research Software Education Technical Review 246

Mixpanel

JUNE 7, 2021

The State of Product Data Report 2021 is finally here. Created in partnership with the Product-Led Alliance, we surveyed PMs from a wide range of companies around the world to understand how product teams are using data. From the key metrics they measure to the tools they use to track them, this report has it all.

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Intercom, Inc.

MAY 18, 2022

First-party data is the future of online engagement and customer experiences. In June 2021, Google confirmed that it will no longer track individuals online via cookies. One aspect that can’t be debated is the value of first-party data as we proceed into this cookieless future. What is first-party data?

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Data Visualization Analytic Tools Feedback Software User Testing 217

Product Talk

OCTOBER 2, 2024

For today’s Tools of the Trade , we caught up with Yury Oleynik , the VP of Product Management at HiveMQ , who has managed to make continuous interviewing a reality on his team. Yury shares a few of the tactics his team tried to automate recruiting before they came across the tool they’re currently using, Orbital.

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Feedback Software Customer Experience Data Visualization User Testing 226

Alchemer Mobile

APRIL 28, 2021

In our 2021 Mobile App Engagement Benchmark Report , a study of 1,000 apps across a billion+ app installs, we take a close look at apps in the Utilities category. Read on for data-supported benchmarks Utilities apps should focus on in 2021 and beyond based on what was learned from a year like no other.

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Feedback Software Systems Review User Testing Travel 234

Gainsight

SEPTEMBER 25, 2023

As such, Customer Success (CS) has grown to rely on mission-critical platforms that serve as a single source of truth for customer data. The Gartner® Market Guide to Customer Success Platforms provides valuable insights into the evolving trends and themes shaping this dynamic landscape. Here are our top three takeaways.

Data Visualization 52

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Alchemer Mobile

DECEMBER 16, 2020

To help your finance app stand out in 2021, focus on these four strategies at the start of the new year. Money is highly personal, and given the intensity of emotions associated with money, it strikes us as odd that more financial institutions have yet to tap into this gold mine of customer emotion data and CX insight.

Finance 243

Finance Feedback Software User Testing Data Visualization 243

Alchemer Mobile

APRIL 14, 2021

In our 2021 Mobile App Engagement Benchmark Report , a study of 1,000 apps across a billion+ app installs, we take a close look at apps in the Media and Entertainment category. In our data, Media apps are segmented into six subcategories: News (global news networks, newspapers, etc.). 2021 Engagement Benchmarks for Media Apps.

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Feedback Software Research Software Technical Review User Testing 246

Userpilot

OCTOBER 1, 2021

For SaaS companies who want to make sure their customers hit the ground running, it's difficult to avoid the subject of new user onboarding tools. But with such a saturated market, which tool should you choose? Why you need a user onboarding tool instead of doing it all yourself. 2 – Segmentation.

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Analytic Tools Feedback Software Data Visualization Onboarding KPIs 88

Alchemer Mobile

MARCH 23, 2021

As you act on your 2021 app retention strategy, here are the app retention benchmarks to aim for. App Retention in 2021. Retention is a primary focus in Apptentive’s 2021 Mobile App Engagement Report , a study of 1,000 apps across a billion+ app installs. However, 90-day retention isn’t great for the average mobile app.

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Userpilot

MAY 10, 2023

Artificial intelligence is revolutionizing our everyday lives, and marketing is no different, with several examples of AI in marketing today. Marketers are now making AI an integral part of their marketing strategies. This article examines what artificial intelligence in marketing looks like today.

Data Visualization 61

Data Visualization Analytic Tools Artificial Inteligence Customer Experience 61

Modus Create

JUNE 30, 2021

Welcome to quarter three, 2021. Towards the end of 2020, we made five predictions on digital transformation trends for 2021. These predictions spanned various areas of business: from marketing, engineering, and recruitment to company culture. The first half of the year whizzed past us all.

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Userpilot

MARCH 11, 2021

Customer retention management software collects user data, organizes it, analyzes it, and creates actionable insights for your product team. The software you choose should have multiple ways of collecting customer data. The data should be a mix of qualitative and quantitative data. And the best way to maximize CLV?

Analytic Tools 98

Analytic Tools Data Visualization Reporting Tools User Testing 98

Alchemer Mobile

APRIL 7, 2021

In our 2021 Mobile App Engagement Benchmark Report , a study of 1,000 apps across a billion+ app installs, we take a close look at apps in the Finance category. In this report, Finance apps are separated into three subcategories: Fintech (credit score, mortgage, stocks and bonds, loan consolidation, etc.), Ratings and Reviews.

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Finance Feedback Software Research Software Systems Review 147

Userpilot

OCTOBER 8, 2021

Many SaaS businesses rate Pendo Analytics among the best in the industry. There's certainly a lot of buzz about their analytics in the onboarding world at the moment. The question is: do the analytics features offered by Pendo live up to the hype? The value of dummy data.

Data Visualization 90

Data Visualization Analytic Tools Software Review Feedback Software 90

Alchemer Mobile

APRIL 2, 2021

In our 2021 Mobile App Engagement Benchmark Report , a study of 1,000 apps across a billion+ app installs, we take a close look at apps in the Healthcare category. In our research, Healthcare apps are divided into two subcategories: Medical (public health, condition management, reproductive services, insurance, etc.)

Healthcare 147

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Centercode

JANUARY 8, 2021

2021 will be shaped by companies that have the best understanding of these nuances and the vision to act on them. It relies on target-market users to identify both the best and worst parts of your product before release. It relies on target-market users to identify both the best and worst parts of your product before release.

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User Testing Customer Feedback Technical Review Data Visualization 98

Userpilot

APRIL 6, 2023

A powerful AI tool can be the perfect companion to your customer success platform. However, AI tools also come with their own caveats. In this article, we will explore: How to leverage AI tools for customer success and retention. Best AI tools for customer success managers (CSMs).

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Data Visualization Analytic Tools Research Software Customer Experience 88

Alchemer Mobile

MAY 19, 2022

The following data and information on Utilities apps is from our 2022 Mobile App Customer Engagement Report. Brands in the Utilities industry faced various hurdles throughout 2021. Below is a short summary of how Utilities apps fared in 2021. Data included: Ratings and reviews. Summary of Utilities apps in 2021.

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User Testing Feedback Software Data Visualization Customer Feedback 264

Userpilot

JULY 18, 2022

How can customer loyalty analytics help you understand the retention potential? Is customer loyalty analytics the same as customer retention analytics? So, let’s see how customer data analytics can help you improve loyalty and drive retention for your SaaS business. What is customer loyalty analytics?

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Data Visualization Analytic Tools Feedback Software Customer Experience 90

The Product Coalition

DECEMBER 22, 2022

Software-as-a-service (SaaS) models, which operate on a subscription basis and are centralized and situated on a remote cloud network, are increasingly popular with businesses for a variety of factors, including flexibility and affordability. Saas startups that provide software as a service have a good delivery model. What Is Saas? — Brief

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Analytic Tools Data Visualization Reporting Tools Startups 123

freshtrax

JUNE 21, 2022

Adobe Stock is a stock photo service that provides designers, businesses, educational institutions, and government agencies with tens of millions of carefully selected, high-quality royalty-free photos, videos, illustrations, vectors, 3D, and templates that can be used for any creative project. ( Credit: Adobe Stock / Nabi Tang/Stocksy. (

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Data Visualization Customer Feedback User Testing Research Software 52

Mixpanel

MARCH 17, 2021

We’re thrilled to release an integration with Census that makes any major cloud warehouse the data source for Mixpanel. Whether you use Snowflake, Google BigQuery, Amazon Redshift, Postgress, or Databricks to store your event data, you can sync that same data to Mixpanel. Why connect product analytics to your warehouse?

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Data Visualization Analytic Tools Customer Feedback Customer Experience 98

The Product Coalition

SEPTEMBER 13, 2022

Cloud eCommerce refers to the remote network practice of servers to use applications, store, and process data via the Internet. 2022 has experienced dynamic demands and unpredictable events in the market. So eCommerce firms need to optimize their spending and gain insights into their operations. in 2021, going up to $1.06

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