Intercom, Inc.

DECEMBER 21, 2021

With that in mind, before we welcome the new year and all the good things to come, we’ve gathered our favorite insights and nuggets of wisdom from 2021 in a special wrap-up episode. Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. Zanade Mann , founder of Black Women’s Business Collective.

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

Intercom, Inc.

JANUARY 5, 2022

After working on NASA’s Space Shuttle Main Engine, he went on to develop Portfolium, a social networking platform that allows students and graduates to showcase skills beyond the traditional resume to potential employers. Portfolium was eventually acquired, but the team behind it never stopped thinking about a better way to do it.

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Reporting Tools Data Visualization Software Review Technical Review 211

Userpilot

MARCH 7, 2024

78% of women in tech report feeling like they must work harder than male coworkers to prove themselves [Source: Trustradius , 2021]. My official title was the ‘COO’ but on Fridays, I made pancakes for the developers. Again…Why? Maybe because it’s harder for them. Sima Banijamali – Sr. everyone clean their own cups!”.

Technical Review 103

Technical Review CTO Coach Startups Feedback Software 103

Gainsight

JUNE 10, 2021

Giving your CS team is dependent on your company values and needs. As Customer Success Operations becomes central to most companies, the growth of the CS team and professional role is leading to an opening of the profession. They carefully chose the talent on their teams to suit their needs. Complex and fast?

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Feedback Software Research Software User Testing Onboarding KPIs 52