Gainsight

NOVEMBER 13, 2023

Gainsight has always been a leader in the industry, from being the first to establish Customer Success itself, to evolving with changing customer needs, to riding the new wave of artificial intelligence in SaaS. What Sets Horizon AI Apart: Trust Having generative AI features doesn’t mean much when it isn’t accompanied by trust.

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Generative AI Customer Experience User Testing Customer Feedback 52

Crafty CTO

MARCH 17, 2023

AI acceleration Looking at March AI news from high above, what stands out to me is acceleration, possibly even exponential acceleration. Today’s acceleration is happening in the AI subspace I call Text AIs , which are based around Large Language Models (LLMs).

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Artificial Inteligence Reporting Tools Research Software ChatGPT 98

Arkenea

AUGUST 30, 2024

I want to begin by redefining technology to encompass data science tools and algorithms, including Artificial Intelligence (AI), Machine Learning (ML), and Deep Learning (DL). DL has advanced machine understanding of human language, as demonstrated by large language models.

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Artificial Inteligence Analytic Tools Data Visualization Healthcare 40

The Product Coalition

OCTOBER 20, 2023

With AI technology, marketers can identify microtrends and even predict trends, saving time and resources through automated digital marketing services. Artificial intelligence (AI) has begun to transform all facets of our professional and personal lives. How is AI used in marketing? billion U.S. billion by 2028.

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Data Visualization Artificial Inteligence Reporting Tools Customer Communications 107

Gainsight

MAY 18, 2023

According to Rumelhart, “ Horizon AI has been a part of Gainsight’s technology for some time, but generative AI is the next frontier. At Gainsight, we’re all in on generative AI.” It’s clear that Digital Customer Success, powered by generative AI, is the next evolution of CS.

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Generative AI Data Visualization Reporting Tools Analytic Tools 52

Gainsight

OCTOBER 4, 2024

As a customer success (CS) leader, I’ve witnessed firsthand the transformative power of artificial intelligence in our industry. The rapid evolution of AI technology is reshaping how we engage with customers, manage our teams, and drive business growth.

Reporting Tools 52

Reporting Tools Customer Feedback Data Visualization Customer Experience 52

Gainsight

OCTOBER 4, 2024

As a customer success (CS) leader, I’ve witnessed firsthand the transformative power of artificial intelligence in our industry. The rapid evolution of AI technology is reshaping how we engage with customers, manage our teams, and drive business growth.

Reporting Tools 52

Reporting Tools Customer Feedback Data Visualization Customer Experience 52