The Product Coalition

JANUARY 17, 2022

Compass for new product managers for how to build an API developer portal | Photo by Ali Kazal on Unsplash With APIs-as-a-Product on a rocketship since 2005, there are many elements that product managers need to master in their Developer persona user experience (Dx) to win and protect their business. www.Astral.sh ). Example: Codat.io

UX 140

UX Data Visualization Development Reporting Tools 140

eG Innovations

AUGUST 23, 2022

Azure Advisor is a free service and can be accessed via the GUI on the Azure portal where recommendations are collated and can be manually examined. Leveraging Azure Advisor to reduce costs is a common strategy for users deploying services such as Azure Virtual Desktop (AVD) on Azure at scale. Operational Excellence.

Reporting Tools 52

Reporting Tools Data Visualization Analytic Tools Systems Review 52

Userpilot

JULY 26, 2021

You can achieve product growth by making sure your marketing is product-led, leading users to activation as quickly as possible, implementing secondary and tertiary onboarding , creating an account expansion strategy, and encouraging user referrals. Now we are in the End User Era. Best product growth tools & software.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs User Testing 98

eG Innovations

MARCH 31, 2021

While the early months of lockdown were characterized by IT teams rushing to procure hardware, spinning up additional cloud services, and pushing through software contracts, we’re now in a place where we can take a step back, breathe, and figure out what the path forward is going to look like for digital workspaces.

Reporting Tools 98

Reporting Tools Product Research Data Visualization Analytic Tools 98

Gainsight

JANUARY 18, 2021

How to Create a Best-in-Class Free Trial Experience. 4 Strategic Steps To Delivering A New Product Experience At Enterprise Scale. 5 Reasons Why Product Experience Is More Important Now Than Ever. 5 Mistakes That Are Ruining Your Product Experience. 3 Essential Reports That Will Answer Your Product Usage Questions.

Analytic Tools 52

Analytic Tools Customer Experience Feedback Software Data Visualization 52

Userpilot

AUGUST 21, 2021

When you increase feature engagement for your SaaS, you automatically increase user engagement and feature adoption for the app in general. In this article, we shall discuss what feature engagement is for SaaS companies, how to measure it, and the best strategies that help you to improve feature engagement for your SaaS.

Feedback Software 98

Feedback Software Analytic Tools Onboarding KPIs Product Research 98

eG Innovations

NOVEMBER 3, 2022

In today’s article, I will be highlighting eG Enterprise’s monitoring capabilities for Amazon’s AWS NICE DCV VDI protocol that was used first in Amazon’s AppStream 2.0 for the Amazon WorkSpaces service for digital workspaces. The NICE DCV streaming protocol is also utilized by popular services, like Amazon Appstream 2.0,

Data Visualization 52

Data Visualization Reporting Tools Enterprise Customer Experience 52

Usersnap

FEBRUARY 6, 2021

The 2014 edition continues the trend, listed as Amazon’s number one book in User Experience and Website Usability and appearing on multiple best-of customer experience book lists. How to Use Product Feedback to Boost Customer Experience. Blake’s new book, available in Audiobook (free for trial users!),

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Feedback Software Research Software Analytic Tools User Testing 52

Userpilot

MARCH 11, 2022

Must have product management tools : Userpilot for product adoption, Hotjar for heatmaps and recordings on how users engage with your product, Airfocus for prioritization and road mapping, Cord for collaboration, and UXPressia for story mapping. Best reports, statistics, and product benchmarks. User survey tool – Hotjar.

Analytic Tools 86

Analytic Tools Data Visualization Research Software Feedback Software 86

Userpilot

FEBRUARY 4, 2022

SaaS sales can be broken down into three models: self-service, transactional, and enterprise. A self-service SaaS sales process is best for companies with a simple and/or affordable product. The SaaS sales process encompasses the various stages of selling web-based software solutions either to new customers or existing users.

Feedback Software 89

Feedback Software Research Software Reporting Tools Onboarding KPIs 89

Userpilot

JUNE 13, 2022

The Userpilot blog provides well-researched, in-depth articles on user onboarding, product growth, product growth, user experience, and so much more. The Kalungi blog is focused on educating users about how to implement inbound marketing in their SaaS businesses. Ready to dive in?

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Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

FEBRUARY 4, 2023

In this article, we’re going to show you how optimizing the customer experience can create a more personal connection that leads to repeat customers! You should pay just as much attention to your freemium users since they can turn into paying customers when you optimize their customer experience.

User Testing 73

User Testing Customer Experience Customer Feedback Feedback Software 73

Userpilot

MARCH 11, 2021

Let me be frank: if you’re a SaaS company and you’re not using customer retention management software , you’re missing out. In this article, we’ll look at the best software options SaaS companies have at their disposal to manage customer retention and reduce churn. Why does a SaaS business need customer retention software?

Analytic Tools 98

Analytic Tools Data Visualization Reporting Tools User Testing 98

Alty

MARCH 9, 2017

According to the annual IFPI report on the State of the Music Industry, music streaming is setting a whole new range of records: Consumption of audio streams has increased by 93% in the US in 2016. Over 900 million users don’t mind using ad-supported music streaming services. By 2021 it will hit US$1 billion in revenues.

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Reporting Tools Data Visualization User Testing Product Research 40

Userpilot

AUGUST 31, 2021

Resolution: The exact modifications that were made to the software to implement the change. Impact: Specify any steps users or admins needs to take to support the new release (e.g. "Dedicated URLs for Academy Articles."). Bonus points if they're searchable — remember, good user experience is always important.

Feedback Software 89

Feedback Software Analytic Tools User Testing Data Visualization 89

Userpilot

JULY 12, 2021

Data is the engine for SaaS, but without data analytics tools , your SaaS team will not be able to make sense of the data. The right set of SaaS analytics tools can help you generate actionable insights that fuel strategic decisions. But how do you ensure you’re picking the right tools?

Analytic Tools 98

Analytic Tools Data Visualization Research Software Feedback Software 98

Userpilot

NOVEMBER 2, 2022

Today’s SaaS market is highly competitive, and in this industry with a lot of similar products and prices, superior customer service makes all the difference. There is much work to be done, from recruiting and training support agents, to purchasing expensive tools and working shifts. AI tools are a must in customer service.

Artificial Inteligence 88

Artificial Inteligence Data Visualization Reporting Tools Customer Experience 88

Userpilot

AUGUST 24, 2021

You keep hearing that self-service support in SaaS is a must. In this article you'll read about: what implementing self-service support can help you achieve (hint: it improves customer satisfaction). when to mix self-service support with human interaction. when to mix self-service support with human interaction.

Research Software 98

Research Software Feedback Software Reporting Tools Customer Experience 98

Userpilot

SEPTEMBER 23, 2021

The main elements of a good onboarding process are: the sign-up flow , the welcome screen , the onboarding survey , onboarding emails , the activation checklist , and experience flows. It’s near-impossible to code your own onboarding without a vast amount of time and money, so you need special onboarding software. More on that later.

Analytic Tools 78

Analytic Tools Onboarding KPIs Customer Experience User Testing 78

Modus Create

MARCH 14, 2023

Digital transformation is the process of managing the adoption of digital products, platforms, and processes to create a more competitive organization. Each example showcases how an enterprise successfully adopted digital products, platforms, or processes to make a positive impact on its bottom line.

Analytic Tools 98

Analytic Tools Reporting Tools Data Visualization Technical Review 98

The Product Coalition

JUNE 28, 2022

A look into the top protocols based on the Scortik rating and review platform. The global blockchain technology market size was valued at USD 5.92 billion in 2021 and is expected to grow at a compound annual growth rate (CAGR) of 85.9% from 2022 to 2030,” says a report by Grand View Research. protocols and technologies.

Reporting Tools 110

Reporting Tools Research Software Software Review Technical Review 110

Reveal

AUGUST 15, 2022

But is Logi Analytics the right embedded analytics solution for your organization? We are taking a deeper look into the pros and cons of the Logi Analytics embedded analytics solution and introduce you to the #1 Logi Analytics alternative – Reveal. In the same year, they also bought two other embedded products- Izenda and Exago.

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Embedded Analytics Data Visualization Analytic Tools Reporting Tools 52

Userpilot

AUGUST 30, 2021

Which product analytics tools should you be using? How many analytics tools do you need? Some analytic tools are confusing, some are difficult to use, and some are downright irritating, making it hard to access the product growth insights you need. What are product analytics tools? Let's get started… TL;DR.

Data Visualization 87

Data Visualization Analytic Tools Feedback Software Reporting Tools 87

eG Innovations

NOVEMBER 9, 2022

Microsoft are well placed to capture an increasing part of this market to deliver digital workspaces to end users to run their business applications. Using Azure as the umbrella we see new Microsoft services arise each year. It’s hosted in the Windows 365 service and is accessible from anywhere, on any device.”

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Customer Experience 52

Userpilot

JULY 15, 2021

A guide on how to pick the best onboarding software. Onboarding is the ongoing process of educating users about a product. Common onboarding tools include signup flows , onboarding emails , welcome screens , checklists , tooltips , interactive walkthroughs , and webinars. The best onboarding software on the market is Userpilot.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs User Testing 98

Product Talk

JANUARY 3, 2024

We believe that innovation stems from truly understanding the problems that we are trying to solve instead of just implementing a solution,” says Mike. We believe that innovation stems from truly understanding the problems that we are trying to solve instead of just implementing a solution.

Product Research 217

Product Research Customer Experience Research Software Reporting Tools 217

Product Talk

DECEMBER 15, 2021

Paolo Appley, Senior Product Manager at User Interviews. Paolo began his job search at the beginning of 2021 and started his current role as Senior Product Manager at User Interviews in April. Richard Simms, Senior User Experience Designer at SEEK Learning. Tweet This. What should you look out for in the answers?

Product Research 198

Product Research Customer Experience Research Software Reporting Tools 198

Userpilot

JUNE 28, 2021

As the user experience is becoming increasingly important (even more so than product and pricing for many brands), improving user engagement is crucial. Best customer engagement software tools to use. Customer engagement marketing is essential to personalize communication with the user to ensure success.

Feedback Software 105

Feedback Software Analytic Tools User Testing Customer Feedback 105

eG Innovations

AUGUST 11, 2022

Citrix monitoring refers to the ability to monitor Citrix services end-to-end. It includes the ability to monitor user experience – from logon time to application launch time to screen refresh latency so administrators can easily monitor and track if they are meeting their service levels (SLAs).

Analytic Tools 52

Analytic Tools Data Visualization Reporting Tools Research Software 52

Userpilot

NOVEMBER 1, 2021

A quick definition of user onboarding. A caveat upfront: if you're looking for content about how to onboard new employees, this is not the article for you. Please refer here instead, as our subject is user onboarding, not employee onboarding. Is user onboarding important longer-term? Users hate this.

Onboarding KPIs 86

Onboarding KPIs Analytic Tools Customer Experience Customer Feedback 86

eG Innovations

APRIL 22, 2021

In a recent survey of 1,050 digital workspace professionals, eG Innovations and xenappblog reported that 34% of respondents were already using Microsoft WVD. WVD was also the most popular DaaS service in the cloud. You can also use our tools to benchmark user experience when using different configurations for WVD.

Reporting Tools 52

Reporting Tools Fractional CTO Data Visualization Technical Review 52

eG Innovations

APRIL 14, 2022

Amazon offers two different services, Amazon WorkSpaces and AppStream 2.0, Once you understand the differences between the two services the choice is usually clear from the use case. For ISVs (Independent Software Vendors) developing applications, AppStream 2.0 What is the difference between Amazon AppStream 2.0 AppStream 2.0

Reporting Tools 52

Reporting Tools Data Visualization Customer Feedback Customer Experience 52

Mixpanel

SEPTEMBER 14, 2021

Health tech represents a new way to address everything from personal mental health to the inefficiencies of the healthcare system. But, without the right level of insight, health tech companies may be overcome by the challenges of growing a niche solution—namely, retaining an engaged user base for a delicate use case.

Analytic Tools 59

Analytic Tools Data Visualization Reporting Tools Healthcare 59

eG Innovations

JULY 21, 2022

Recently, we hosted a great joint webinar with the team from AVD TechFest to present the results of a survey we conducted jointly to assess real-world Microsoft Azure Virtual Desktop (AVD) usage and industry and customer sentiments towards the AVD technologies. The recording is available on YouTube here: UK AVD User Group September meeting.

Reporting Tools 52

Reporting Tools Data Visualization Analytic Tools Technical Review 52

UX Studio

MARCH 13, 2023

Check out this article to get an overview of mental health products before starting to build one. According to the 2021 report from Institute for Health Metrics and Evaluation about mental health, it is obvious that depression and anxiety are the most common mental illnesses these days.

Research Software 84

Research Software Feedback Software Reporting Tools Onboarding KPIs 84

Userpilot

FEBRUARY 16, 2022

If you want to know more about product performance benchmarking, and how to improve your numbers, then continue reading our article. You can improve your product KPIs by putting an emphasis on onboarding , focusing on user experience and UI, and replicating power users’ behaviors to convert less-engaged cohorts.

Onboarding KPIs 87

Onboarding KPIs Data Visualization Product Research Customer Experience 87

Reveal

JULY 11, 2022

A great embedded analytics solution can enhance data-driven decision-making and lead to improved outcomes with powerful, high-impact dashboards. Overcrowded dashboards with confusing and misleading information keep users from extracting actionable insights. . Dashboards and analytics are only useful when users can understand them.

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