Remove 2021 Remove Analysis Remove Data Visualization
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When are Customers the Most and Least Happy? A Data Analysis of Customer Sentiment by Season

Alchemer Mobile

But if you have a breather, we’re excited to share some data-backed mobile engagement findings, specifically surrounding how seasonality impacts customer sentiment! While we can hypothesize that the lack of Vitamin D certainly contributes to grumpier customers in the gloomier months, we needed data to support our claims.

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What is customer cohort analysis?

Intercom, Inc.

Customer cohort analysis is the act of segmenting customers into groups based on their shared characteristics, and then analyzing those groups to gather targeted insights on their behaviors and actions. Why perform a customer cohort analysis?

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Insights from Amplitude’s 2021 Product Manager Hiring Report

Amplitude

But there isn’t much data about these professionals—how much they make, where they live, what they look for in an employer. Please note that mileage may vary: Our analysis does not include factors such as benefits and equity, in other words, the total rewards package a company could offer a product professional. Take a look here.

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Visualizing your customer’s support experience through Mixpanel

Mixpanel

In 2021, we started reviewing Mixpanel support ticket metrics with … Mixpanel. Any analytics implementation should start with the set of North Star metrics that are relevant for the company and departments. Why did we want to visualize Zendesk data within Mixpanel? How do I send this data to Mixpanel?

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How to Democratize Data Across Your Organization Using a Semantic Layer

Speaker: speakers from Verizon, Snowflake, Affinity Federal Credit Union, EverQuote, and AtScale

Join this webinar panel for practical advice on how to build and foster a data literate, self-service analysis culture at scale using a semantic layer. In this webinar you will learn about: Making data accessible to everyone in your organization with their favorite tools.

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The Best Customer Feedback Analysis Guide in 2021

Usersnap

Have you ever made a costly mistake because your customer feedback analysis wasn’t on point? Well, you thought you had actionable insights, but then the end result was a big floparoo? In this article, we’ll break down the feedback analysis process. What is Customer Feedback Analysis? Why is it Important?

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An Honest Review of Pendo Analytics

Userpilot

Many SaaS businesses rate Pendo Analytics among the best in the industry. There's certainly a lot of buzz about their analytics in the onboarding world at the moment. The question is: do the analytics features offered by Pendo live up to the hype? The value of dummy data.

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How to Operationalize Data From Multiple Sources to Deliver Actionable Insights

Speaker: Speakers from SafeGraph, Facteus, AWS Data Exchange, SimilarWeb, and AtScale

Data and analytics leaders across industries can benefit from leveraging multiple types of diverse external data for making smarter business decisions. Data and analytics specialists from AWS Data Exchange and AtScale will walk through exactly how to blend and operationalize these diverse data external and internal sources.

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All Method, No Madness: Guiding Agile Teams Through Research

Speaker: Amanda Stockwell, President of Stockwell Strategy

However, if you're willing to adapt the right way, you don't have to sacrifice agility or user insights. Using the right strategy, your agile team will collect qualitative data, interpret it, and integrate it effectively. Data analysis and integration. Thursday February 11th, 2021 at 11AM PST, 2PM EST, 7PM GMT