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What is customer cohort analysis?

Intercom, Inc.

Customer cohort analysis is the act of segmenting customers into groups based on their shared characteristics, and then analyzing those groups to gather targeted insights on their behaviors and actions. Why perform a customer cohort analysis?

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When are Customers the Most and Least Happy? A Data Analysis of Customer Sentiment by Season

Alchemer Mobile

We analyzed data from the following industries for the 2021 calendar year to see what trends we could find in relation to customer sentiment and how it changes depending on the season. All in all, our analysis proved that seasonality does significantly impact customer happiness and engagement. Media/Entertainment. In conclusion.

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The Best Customer Feedback Analysis Guide in 2021

Usersnap

Have you ever made a costly mistake because your customer feedback analysis wasn’t on point? Unfortunately, it’s happened to us; as one time is already too many for any growing SaaS company, we needed to come up with a way to improve our analysis process. In this article, we’ll break down the feedback analysis process.

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CB Insights State Of Venture Q3 2021

DevelopmentCorporate

CB Insights recently published Insights State Of Venture Q3 2021, a 246-page analysis of what is going on in the global technology investing and M&A world. The post CB Insights State Of Venture Q3 2021 appeared first on Development Corporate.

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How to Democratize Data Across Your Organization Using a Semantic Layer

Speaker: speakers from Verizon, Snowflake, Affinity Federal Credit Union, EverQuote, and AtScale

Join this webinar panel for practical advice on how to build and foster a data literate, self-service analysis culture at scale using a semantic layer. Thursday, July 29th, 2021 at 11AM PDT, 2PM EDT, 7PM GMT. The impact that data literacy programs and using a semantic layer can deliver.

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Fixing Your Scrum: A Forensic Product Backlog Analysis (Part 1)

The Product Coalition

TL; DR: Forensic Product Backlog Analysis Garbage in, garbage out: No matter whether your team chose Scrum for the right purpose?—?solving Here is where the forensic Product Backlog analysis steps in, a light-weight, simple practice to help Product Owners and Scrum Masters unearth anti-patterns that led to your low-value Product Backlog.

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Mobile App Customer Sentiment: 2022 Customer Engagement Benchmarks

Alchemer Mobile

” In 2021, 93% of all consumers who were prompted by a Love Dialog responded “Yes” or “No” rather than closing out of the prompt. In 2021, 64% of consumers prompted responded that “Yes,” they loved the brand. An average of 14% of consumers shifted their emotions in 2021 (Shifted to Fan + Shifted to Risk).

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2021 Community Predictions

What does 2021 have in store for the community profession? What impact has the global situation had on the community and what can we expect moving forward into 2021? This year's annual Community Predictions will provide you with everything you need to know to succeed in 2021. 7 key trends to expect in 2021.

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All Method, No Madness: Guiding Agile Teams Through Research

Speaker: Amanda Stockwell, President of Stockwell Strategy

Data analysis and integration. Thursday February 11th, 2021 at 11AM PST, 2PM EST, 7PM GMT Join Amanda Stockwell, President of Stockwell Strategy, as she presents common issues agile teams have with incorporating research, and how to solve them. In this webinar, she'll make specific suggestions around: Team makeup. Setup and logistics.

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How to Operationalize Data From Multiple Sources to Deliver Actionable Insights

Speaker: Speakers from SafeGraph, Facteus, AWS Data Exchange, SimilarWeb, and AtScale

Extending analysis-ready data to all of your business stakeholders at scale. Leveraging metadata (labels, annotations) for deep dimensional analysis. Tuesday, September 14th, 2021 at 11AM PDT, 2PM EDT, 7PM GMT. In this webinar, you will learn about: Blending various high quality third-party datasets with internal data.