Intercom, Inc.

DECEMBER 22, 2020

As it happens, 2020 has only reinforced this, by highlighting again and again the importance of strong customer relationships as the structural foundation on which solid businesses are built. The post What we learned from Scale in 2020 appeared first on Inside Intercom. What’s coming in 2021?

Customer Feedback 220

Customer Feedback Customer Experience Technical Review Framework 220

Sachin Rekhi

JANUARY 11, 2021

While I can't claim Taylor Swift's level of productivity during the pandemic with two major album releases, 2020 was still a prolific year of writing for me, publishing 18 new essays and remastering 3 existing ones. A Leader's Guide to Metrics Reviews. The Top 10 Deliverables of Product Managers. Finding Product Culture Fit.

Technical Review 163

Technical Review Data Visualization Framework Vision 163

Userpilot

DECEMBER 21, 2023

In this article, we’ve selected 24 of the best AI podcasts for you to listen to improve your knowledge of AI and keep up to date with the future of AI technology in product management and more. It is a valuable resource for ML/AI researchers, data scientists, engineers, and tech-savvy business and IT leaders. TL;DR Podcast.ai

Research Software 85

Research Software Artificial Inteligence Technical Review Technology 85

Userpilot

MARCH 7, 2024

I asked DALLE to ‘Give me an image of a tech CEO’. Then I tried regenerating the image to see on which try it would give me a tech CEO of a different gender (or colour). Check out this viral post by Andrew Gazdecki to learn more about what a ‘tech CEO’ is like US Census data from 2022 revealed that only 17% of tech CEOs are female.

Technical Review 104

Technical Review CTO Coach Startups Feedback Software 104

Alchemer Mobile

APRIL 14, 2022

Subcategories for Media Apps: News, Telco, Technology, Games, Sports, Music. “Thanks to the power of mobile, this cutting edge technology is at the fingertips of everyone with a cell phone right now,” Chip Kanne, Head of North America Emerging Sales, Snap. . Data included: Ratings and reviews. Popular phrases.

Feedback Software 278

Feedback Software User Testing Technical Review Customer Feedback 278

Alchemer Mobile

APRIL 2, 2021

While we watched brave, brilliant healthcare workers combat the pandemic on the front lines, the mobile technology used to support their efforts from home underwent massive change. Ratings and Reviews. Healthcare app ratings and and reviews were slightly lower than macro averages across both iOS and Android.

Healthcare 147

Healthcare Feedback Software Research Software User Testing 147

Centercode

JANUARY 8, 2021

We’ve often described modern technology as highly sophisticated, highly connected, and continuously iterative. The rapid-fire changes of 2020 didn’t change that — in fact, it brought those qualities into sharper relief. It highlighted both the reliability of technology and its shortcomings.

User Testing 98

User Testing Customer Feedback Technical Review Data Visualization 98

Modus Create

OCTOBER 6, 2021

That’s not to say that legacy technology isn’t a relevant factor anymore. Multiple industries employ outdated software in their core operations and only consider modernization when a critical technology in their stack becomes unsupported (for example, an older version of Java or PHP is sunsetted). Paying off technical debt.

Technical Review 98

Technical Review Reporting Tools Software Review User Testing 98

Atlassian

FEBRUARY 3, 2022

Subscribe to Work Life Get stories about tech and teams in your inbox Subscribe. In 1988, Hewlett Packard (HP) conducted an internal review of their software development processes and set a target to improve their code quality tenfold. Create a code review checklist. Introduce code review metrics. Related Article.

Software Review 111

Software Review Technical Review Systems Review Feedback Software 111

Gainsight

AUGUST 6, 2020

That’s doubly true since many on-premise software companies carry the weight of massive debt loads due to recent Private Equity deals. We all know that the chaotic year of 2020 has only accelerated the move to SaaS and the cloud. 2020 is a big year for everyone. So this year is likely make or break for the transformations.

Analytic Tools 52

Analytic Tools Feedback Software Technical Review Technology 52

The Product Coalition

JULY 8, 2020

Global Services has even named Ho Chi Ming City one of the best cities in the world for software outsourcing due to the attractiveness of the production cost. The local technical skills and competence are constantly growing which makes the Philippines one of the top of mind locations for software development. It releases up to 4.7

Software Developers 78

Software Developers Software Development Reporting Tools Software Review 78

Alchemer Mobile

MARCH 22, 2022

The Food and Drink industry embraced the transition to mobile in 2020, and the investments paid off in 2021. As such, employees will feel more and more empowered leveraging technology to deliver better guest experiences and feel more empowered and happy to work in a well-run restaurant,” – Chris Comparato, CEO of Toast.

Reporting Tools 264

Reporting Tools User Testing Data Visualization Feedback Software 264

Indicative

OCTOBER 9, 2020

Indicative continues to climb in the rankings, as G2 names Indicative a Leader in Customer Journey Analytics in G2’s 2020 Fall Report. . According to G2’s Fall 2020 Reports, Indicative was awarded the Leader status based on two main factors: Customer’s high satisfaction scores combined with large market presence. Why We’re Leaders.

Data Visualization 94

Data Visualization Analytic Tools Reporting Tools Technical Review 94

DevelopmentCorporate

SEPTEMBER 28, 2021

Product managers deal with technical debt all the time. Privacy debt is the new technical debt. In the United States in 2020 there were over 1,000 data breaches that exposed over 155 million records. Many of these breaches were due to vulnerabilities exposed by unaddressed technical debt.

Technical Review 52

Technical Review Product Management Product Manager Development 52

Alchemer Mobile

MAY 19, 2021

Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. In January of 2021, Quantum Metric secured its place as the first tech unicorn of the year with an above $1 billion valuation and a $200 million Series B funding round.

Feedback Software 236

Feedback Software Data Visualization User Testing Customer Feedback 236

The Product Coalition

MAY 6, 2020

To help you make a better-informed decision about your future technology partner, we’ve conducted market and industry research in order to define the best cross-platform app development companies. Every day Red Foundry helps tackle complicated challenges that businesses face when it is going about mobile technology. You might wonder?—?why

Research Software 78

Research Software Analytic Tools Feedback Software Development 78

The Product Coalition

MAY 12, 2021

Foodtech is not only ordinary food delivery app development, but also agriculture technologies, ecological developments, solutions for vegans, and many other important fields. According to Statista , 2020’s market scope was over $151 million. Vertical farms IT food technologies are capturing even our gardens.

Research Software 89

Research Software Feedback Software Technical Review User Testing 89

UX Planet

FEBRUARY 2, 2024

This raises the question: what if we could accelerate and refine user research using cutting-edge technologies like quantum computing and artificial intelligence (AI)? We will explore how these emerging technologies could revolutionize user research in the coming years. User privacy is a primary concern.

User Testing 96

User Testing Research Software Product Research Artificial Inteligence 96

Alchemer Mobile

MAY 18, 2022

Others (like expense management or work collaboration) felt the investments they made in mobile in 2020 begin to pay off as the investment in remote work continued to be a priority. Data included: Ratings and reviews. Brands working in monitoring and security faced hurdles more in-line with regular marketplace patterns.

Data Visualization 264

Data Visualization Reporting Tools Feedback Software User Testing 264

Gainsight

DECEMBER 20, 2020

Specifically, the Customer Success world learned 10 important lessons in 2020: 1. 2020 was a stress test for recurring revenue businesses. As a CEO friend of mine remarked in March 2020: The things we’re doing in CS these days—and Gainsight is absolutely key to making it happen—are so freakin great.

User Testing 69

User Testing Customer Experience Customer Feedback Analytic Tools 69

Roy Madden

JUNE 15, 2021

When the world went into lockdown back in March 2020, Steve Makofsky , like many of us, was feeling a little restless. Steve, a long-time tech executive (Disney, Nike), is an engineer with a passion for streamlining his workflow and feeding his mind. Back in the day Steve, a tech old-timer, stayed up to date via blogs.

Technical Review 100

Technical Review Reporting Tools Research Software Systems Review 100

PMLesson's Ace the PM Interview

JULY 6, 2020

Today, there's a rather substantial talent gap in the tech industry. It's been estimated that the number of open computing positions will exceed qualified candidates by nearly 1,000,000 in 2020. Lambda itself claims that 86% of its graduating students find a tech job paying $50,000/year or more within six months.

Software Review 85

Software Review Technical Review Web Development Web Developers 85

Revulytics

DECEMBER 16, 2019

If you’d like to immerse yourself in product management learning alongside fellow product leaders in 2020, here are our top picks that you don’t want to miss: Mind the Product, San Francisco, CA. Date: July 13-14, 2020. Review Article: The Intersection Between Digital Transformation and a Barbershop Quartet by Dave Cliffe.

Analytic Tools 76

Analytic Tools CTO Coach Research Software Technical Review 76

ProductPlan

DECEMBER 11, 2019

And in 2020 we will more than double what we’ve done to keep up with all the changes. In our upcoming 2020 Product Management report, 34% of product managers said that t heir primary product success metric was business-oriented metrics. There’s still plenty of debate regarding just how technical a product manager must be.

Technical Review 84

Technical Review Systems Review Software Review Onboarding KPIs 84

Roman Pichler

FEBRUARY 14, 2023

These are typically brand-new and young products as well as products that are experiencing a bigger change, for example, to extend their life cycle by addressing a new market segment or by replacing some of the technologies. It is therefore worthwhile to measure the code quality and minimise technical debt. Third, form a product team.

Product Research 351

Product Research Feedback Software Research Software User Testing 351

Centercode

JUNE 15, 2020

In early June of 2020, tech giant IBM announced they will stop offering facial recognition software until further anti-bias testing has been conducted. But IBM has taken it a step further by looking at the ways their technology could lead to harmful — even life-threatening — oversights for lack of thorough testing.

User Testing 69

User Testing Technical Review Product Research Research Software 69

UX Studio: Product Management

JUNE 7, 2019

Technology today has started to unfold around us to change our lives for good, and it’s vital for UX Designers to keep up-to-date with the latest digital trends in the industry. Fintech, Healthtech, Edtech – what sort of tech is used within them? Fintech, Healthtech, Edtech – what sort of tech is used within them?

Technical Review 85

Technical Review Data Visualization Artificial Inteligence Analytic Tools 85

The Basics of Product Management

JULY 21, 2020

Smart Glasses are the latest craze in the world of wearable tech. We will review each smart glass available today, including the newest entrant, Jio Glass. With the growing importance of video calls, using this wearable tech may soon become an essential part of effective communication. How can an oil company pivot to technology?

Technical Review 52

Technical Review Software Review Feedback Software Product Research 52

The Product Coalition

NOVEMBER 17, 2022

According to Statistica , in 2020 alone, a whopping 1.2 If you’re conflicted or dejected on continuing your content creation journey, why not support the underlying platforms and technologies instead? Never forget the technologies which ENABLES this industry to thrive the way it is today in the first place.

Technical Review 115

Technical Review Development Team Review Systems Review Advertising 115

TIBCO - Thought Leadership

MAY 6, 2019

Top Technologies Innovative Companies are Using. The types of technologies that companies are using, according to the survey results detailed in the graph below, largely depend on where they are in their journey to digitally transform their business and processes for the modern world. We share a few of them below.

Analytic Tools 99

Analytic Tools Data Visualization Artificial Inteligence Technical Review 99

Modus Create

NOVEMBER 1, 2021

In 2020, the University of California, San Francisco was forced to pay $1.14 Due to such high-stakes information, breaches in educational institutions can cause severe reputational damage. A report by Endpoint Research found out that the total number of devices deployed across K-12 environments increased 74% from 2019 to 2020.

Education 97

Education Technical Review Research Software Reporting Tools 97

Innovatemap

MARCH 17, 2021

I’ve been fortunate to work with countless technology companies in my career, and while I met with an incredible number of women executives, CEOs, marketers and more, I most often saw myself in a room among men. The tech industry (and many industries, for that matter) has a long history of gender inequality. percent in 2018 and 26.2

Technical Review 111

Technical Review Reporting Tools Leadership Startups 111

Alchemer Mobile

NOVEMBER 19, 2020

But in 2020, digital transformation as we know it barreled ahead at a dizzying pace—causing product and marketing teams to make fast, learn-as-you-go decisions impacting billions of dollars. A quick review of our funnel and user flow pointed out that our new user experience weeded out all but the most committed users.

Technical Review 245

Technical Review Customer Experience Agile Technology 245

Product Innovation Educators

MAY 18, 2020

After hosting the 2020 virtual summit for product managers and product VPs, I’ve been asked many times for my lessons learned: what made it great, what would I do differently, what advice I have, what I learned about launching a product, etc. 14:24] Other decisions we were happy with: Pre-recorded sessions—technology worked.

User Testing 118

User Testing Research Software Feedback Software Reporting Tools 118

Alchemer Mobile

MARCH 18, 2021

Almost all apps experienced significant change in their DAU due to COVID-19. So at a really high level, people turned en masse to mobile apps in 2020. The data runs through all of 2020. OK, so looking at 2020 and the mobile landscape as a whole, it was quite robust and dynamic. Transcript.

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173

The Product Coalition

OCTOBER 26, 2020

Fireart has many positive reviews on Clutch, and all of its previous clients claim that this team stands out with its excellent project management, effective communication, and beautiful UX design. The studio delivers creative technologies, innovation and business transformation through design and development of digital experiences.

Customer Experience 92

Customer Experience Research Software User Experience User Testing 92

The Product Coalition

JUNE 17, 2020

2020 is only halfway done, but it already was a big year for Product Management. We manage everything from product launch, forecasting, planning to product marketing and sales and when things change drastically Product Managers are expected to be agile and stay on top of technology tools to save the day.

Customer Communications 78

Customer Communications Feedback Software Reporting Tools Technical Review 78