Product Innovation Educators

MAY 18, 2020

After hosting the 2020 virtual summit for product managers and product VPs, I’ve been asked many times for my lessons learned: what made it great, what would I do differently, what advice I have, what I learned about launching a product, etc. Prepare for a membership group for product managers and VPs. [3:11]

User Testing 119

User Testing Research Software Feedback Software Reporting Tools 119

Roy Madden

MAY 22, 2020

Research threat actor groups and learn more about their tactics, techniques, and procedures, without the overwhelm. That’s why we’ve taught Leo, your AI research assistant , to recognize threat actor groups. Leo has been trained to recognize all the threat actor groups referenced by the MITRE ATT&CK framework.

Telecommunications 57

Telecommunications Data Visualization Research Software Government 57

Gainsight

MARCH 4, 2022

In 2020, Gainsight’s Adam Joseph, Regional Vice President EMEA, recorded a series called The GameChanger Podcasts. As we looked back over the 2020 season, we realized there were incredible insights on customer success and life in general as people adjusted to a different work-life balance.

Customer Feedback 97

Customer Feedback Feedback Software User Testing Customer Experience 97

Mixpanel

MAY 14, 2020

Here’s what we learned from these passionate product teams, and what the future may hold as they navigate a new world brought on by COVID-19 in the first quarter of 2020. The process of re-learning who their users are will be critical for success beyond 2020.”. Product management has gone global and accessible.

Data Visualization 111

Data Visualization Analytic Tools Reporting Tools Customer Experience 111

Roy Madden

MAY 22, 2020

Research threat actor groups and learn more about their tactics, techniques, and procedures, without the overwhelm Cyber attacks continue to wreak havoc around the world. That’s why we’ve taught Feedly AI to recognize threat actor groups. This is a list of common names for hacking groups, as recognized by the global security community.

Telecommunications 52

Telecommunications Data Visualization Research Software Government 52

Amplitude

JANUARY 29, 2021

In 2020, digital products became essential to how we lived, worked, played, watched, learned, and connected. In 2020, we made major investments in core analytics, reimagined our data governance tools, and laid the foundation for personalization at scale. This is just the beginning of what’s ahead for Amplitude. Conversion Drivers.

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Government 52

Centercode

JANUARY 16, 2020

In the spirit of evolution, here are the top 5 skills that members of the CV industry need to continue growing and thriving in 2020, along with resource recommendations for every skill level. Journeyman: Delta 2020, the Virtual Customer Validation Conference. Master: Nielsen Norman Group UX Certification or MeasuringU Certification.

User Testing 69

User Testing Customer Feedback Customer Experience Research Software 69

Alchemer Mobile

APRIL 13, 2021

Digital shopping exploded in 2020, with an increase in both consumers and usage. Similarly to previous years, iOS apps again enjoyed a higher overall rating; however, Android narrowed the gap between two in 2020, likely due to the new weighting system that Google employed in late 2019. star rating, and had 7,549 app store reviews.

Feedback Software 232

Feedback Software Research Software Systems Review User Testing 232

ProductPlan

JANUARY 24, 2020

So, what are the most popular prioritization frameworks of 2020? Based on our survey, these are the top trending frameworks product managers are using in 2020. With everything slotted into one of these groups, it’s much easier to see where to expend development cycles. Prioritization should be a group activity.

Framework 74

Framework Customer Experience User Testing Product Research 74

eG Innovations

FEBRUARY 17, 2020

OK, probably not what you have been thinking as the clock struck midnight, but it should be part of your professional goals for 2020. This is where monitoring products will look to continue innovating in 2020. They are still there and available, although they will be End of Maintenance in March 2020 and End of Life June 2020.

Data Visualization 59

Data Visualization Analytic Tools Reporting Tools Weak Development Team 59

Userpilot

JANUARY 7, 2020

There’s also another group of people who you might want to give roadmap access to: Your customers. With that in mind, let’s take a look at what we think are the best product roadmap tools for SaaS companies in 2020… Wrike — For managing tasks and projects. Each team may require a different view of the roadmap altogether.

Feedback Software 102

Feedback Software Roadmap Customer Feedback User Testing 102

Gainsight

DECEMBER 27, 2019

With 2020 just around the corner, now is the perfect time to catch up on Gainsight’s top product experience blog posts of 2019. It’s more about establishing systems—like communication channels and protocols —to help these two groups work together effectively.’. Top 10 Product Experience Blog Posts of 2019. REQUEST A DEMO.

Customer Experience 97

Customer Experience Article Feedback Software Analytic Tools 97

Userpilot

JUNE 3, 2020

We also had an amazing time in our Product Growth & Retention Facebook group – discussing each talk with the speakers and attendees LIVE. . Stay in touch and feel free to talk to me in our group ! The post Product Drive 2020 has finished! Over the last 2 days, we hosted 24 speakers from top-companies and 2090 (!)

Download 52

Download Customer Experience UX Books 52

Business of Software Conference

FEBRUARY 5, 2021

In this talk from BoS Europe 2020, Sally Foote (VP of ECommerce at GoCompare) shares her experience and expertise working with some high-profile digital businesses operating at scale to manage profitable growth and innovation in their organisations. Famously, pre-automobile era, people didn’t want a car, they wanted faster horses.

Customer Feedback 52

Customer Feedback User Testing CTO Customer Experience 52

CardBoard

JANUARY 12, 2020

Sales and support teams are two functional groups that talk to customers. The post Three trends for 2020 appeared first on CardBoard It. Use every opportunity you have to engage with your customers so that you can learn more about them and your product. Talking to Customers.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software User Testing 52

Alchemer Mobile

DECEMBER 21, 2022

Communicating with both through the same message does neither group any good. These groups all respond better to different engagement strategies, so you’ll have more success after splitting them up. You don’t have the same goals for all of these different groups, so why would your engagement strategy be the same?

User Testing 263

User Testing Customer Feedback Feedback Software Product Research 263

Alchemer Mobile

APRIL 14, 2021

Media and Entertainment apps played a critical role in helping us get through 2020. Technology apps saw lots of consumers shifting emotions in 2020, with -8% shifted emotions vs the macro average of -4%. 2020 retention for Telco apps was slightly lower than the macro average. Technology Apps. Telco Apps.

Feedback Software 246

Feedback Software Research Software Technical Review User Testing 246

Product Innovation Educators

AUGUST 2, 2021

No one would have been able to pre-optimize a feature roadmap for 2020, because no one knew how the world was going to change. I could have designed a process and slammed it through the organization, but baked into that are assumptions about how the world will change.

Research Software 116

Research Software Feedback Software Product Manager Product Management 116

Userpilot

DECEMBER 2, 2019

With 2020 fast approaching, now’s the perfect time to make sure you’re using the right tools for the job. We’re going to look at the five best customer success tools for 2020. We’ve split them into two groups: Early-stage, and Growth-stage. You can see how different groups engage with your product.

Analytic Tools 66

Analytic Tools Feedback Software Data Visualization Reporting Tools 66

Mind the Product

NOVEMBER 13, 2020

In this case study, Katerina Suchkova, Group Product Manager at 15Five, explains how she and her team devised a prioritisation formula to get them through the challenge of 2020. As a remote company, our team typically gets together twice a year, at the annual company R&D retreat. In September 2019 we went on our last R&D [.].

Framework 176

Framework Product Manager Product Management Management 176

Amplitude

AUGUST 7, 2020

Permission Groups. Permission Groups allow you to manage Amplitude user permissions at scale. With Groups, you can add multiple users to a Group and quickly assign them sets of permissions, allowing you to easily provision and manage your Amplitude organization. Click here to learn about Amplitude Engage.

Data Visualization 52

Data Visualization Customer Experience Analytic Tools Dashboard 52

Mixpanel

MAY 14, 2020

Here’s what we learned from these passionate product teams, and what the future may hold as they navigate a new world brought on by COVID-19 in the first quarter of 2020. The process of re-learning who their users are will be critical for success beyond 2020.”. Product management has gone global and accessible.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Customer Experience 52

Alchemer Mobile

APRIL 7, 2021

Finance brands were generally spared by the marketplace shakeup of 2020. In 2020, the results were no different. Similarly to previous years, iOS apps again enjoyed a higher overall rating; however, Android narrowed the gap between two in 2020, likely due to the new weighting system that Google employed in late 2019.

Finance 147

Finance Feedback Software Research Software Systems Review 147

Jay McBain

JUNE 26, 2020

^^ CLICK IMAGE FOR FULL SCREEN ^^ The channel technology stack is a group of technologies that firms leverage to plan with, find, recruit, onboard, develop, enable, incentivize, co-sell with, co-market with, manage, measure, and report on partners.

Reporting Tools 145

Reporting Tools Data Visualization Technology Marketing 145

Mind the Product

AUGUST 12, 2020

At #mtpcon Digital 2020, we were able to enjoy 18 Breakout Session talks, across three days, from some of the best product people around. We’re releasing them all (weekly, in groups). In this selection, take a different look at the product manger’s role in sessions led by Petra Wille, DeVaris Brown and Hope Gurion.

Product Manager 168

Product Manager Product Management Management Management 168

Mind the Product

AUGUST 7, 2020

In this #mtpcon Digital 2020 keynote, Nancy Douyon, Design Ethicist and Product Philosopher, illustrates the importance of unlearning our Nobility Complex, taking our research away from Western cultures and looking at how we can design for underrepresented groups, leveraging our privilege to better serve everyone.

Product Research 168

Product Research Product Management Product Manager Management 168

The Product Guy

MARCH 17, 2020

The nomination period for The Product Management Awards 2020 has begun! Established in 2010, PMAs are awarded annually in partnership with The Product Guy & The Product Group ( [link] ). About ‘The Product Group’ The Product Group is an opportunity for Product Managers, etc. More to Come. Jeremy Horn.

Product Manager 169

Product Manager Product Management Management Management 169

Gainsight

MARCH 1, 2021

I’ve enjoyed the reception to CSYou from the community—everyone is energized about diversifying our companies by bringing more underrepresented groups into Customer Success. The post 5 Things I Learned from 200+ CS Career Coaching Conversations In 2020 appeared first on Customer Success and Product Experience Software | Gainsight.

Analytic Tools 52

Analytic Tools Data Visualization Onboarding KPIs Customer Experience 52

The Product Guy

APRIL 21, 2020

The nomination period for The Product Management Awards 2020 has begun! Established in 2010, PMAs are awarded annually in partnership with The Product Guy & The Product Group ( [link] ). About ‘The Product Group’ The Product Group is an opportunity for Product Managers, etc. More to Come. Jeremy Horn.

Product Manager 162

Product Manager Product Management Management Management 162

The Product Guy

APRIL 14, 2020

The nomination period for The Product Management Awards 2020 has begun! Established in 2010, PMAs are awarded annually in partnership with The Product Guy & The Product Group ( [link] ). About ‘The Product Group’ The Product Group is an opportunity for Product Managers, etc. More to Come. Jeremy Horn.

Engineering 162

Engineering Information Product Manager Product Management 162

The Product Guy

MARCH 4, 2020

The nomination period for The Product Management Awards 2020 has begun! Established in 2010, PMAs are awarded annually in partnership with The Product Guy & The Product Group ( [link] ). About ‘The Product Group’ The Product Group is an opportunity for Product Managers, etc. More to Come. Jeremy Horn.

Product Manager 164

Product Manager Product Management Management Management 164

The Product Guy

MARCH 10, 2020

The nomination period for The Product Management Awards 2020 has begun! Established in 2010, PMAs are awarded annually in partnership with The Product Guy & The Product Group ( [link] ). About ‘The Product Group’ The Product Group is an opportunity for Product Managers, etc. More to Come. Jeremy Horn.

Product Manager 162

Product Manager Product Management Management Management 162

The Product Guy

MARCH 31, 2020

The nomination period for The Product Management Awards 2020 has begun! Established in 2010, PMAs are awarded annually in partnership with The Product Guy & The Product Group ( [link] ). About ‘The Product Group’ The Product Group is an opportunity for Product Managers, etc. More to Come. Jeremy Horn.

Product Manager 159

Product Manager Product Management Management Management 159

Alchemer Mobile

AUGUST 6, 2020

The Two Most Impactful 2020 Product Management Trends | With digital transformation and customer experience at the forefront of most enterprise brand strategies in 2020, product-focused roles are changing drastically. The Top Mobile In-app Feedback Tools of 2020 | We’ve compiled a list of the best mobile in-app feedback tools for you.

Feedback Software 179

Feedback Software User Testing Data Visualization Product Research 179

The Product Guy

APRIL 28, 2020

The nomination period for The Product Management Awards 2020 has begun! Established in 2010, PMAs are awarded annually in partnership with The Product Guy & The Product Group ( [link] ). About ‘The Product Group’ The Product Group is an opportunity for Product Managers, etc. More to Come. Jeremy Horn.

Consulting 156

Consulting Information Product Manager Product Management 156

The Product Guy

APRIL 7, 2020

The nomination period for The Product Management Awards 2020 has begun! Established in 2010, PMAs are awarded annually in partnership with The Product Guy & The Product Group ( [link] ). About ‘The Product Group’ The Product Group is an opportunity for Product Managers, etc. More to Come. Jeremy Horn.

Product Manager 156

Product Manager Product Management Management Management 156

Mind the Product

AUGUST 5, 2020

At #mtpcon Digital 2020, we were able to enjoy 18 Breakout Session talks, across three days, from some of the best product people around. We’re be releasing them all (weekly, in groups) and in this selection, you’ll delve into some hard-hitting topics to help you successfully lead teams. Check out the videos to watch sessions [.].

Leadership 147

Leadership Product Management Product Manager Management 147