2020 Fractional CTO Weak Development Team 
Intercom, Inc.
DECEMBER 21, 2021
Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. Later’s Farhan Virji on adapting B2C support strategies for B2B teams. But despite these differences, Farhan Virji, VP of Customer Happiness at Later, believes that there is actually quite a lot that B2B support teams can learn from their B2C colleagues.
Business of Software Conference
JUNE 27, 2019
Mikey Trafton, CTO, Alamo Drafthouse Cinemas. There are 3 reasons your team isn’t doing what you want them to do, says Mikey Trafton. BoS USA 2018 Mikey Trafton Managing a Badass Team from Business of Software Conference. BoS USA 2018 Mikey Trafton Managing a Badass Team from Business of Software Conference.
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Userpilot
MARCH 7, 2024
Sometimes – a lot less: While in 2023 women in CEO roles earned “only” $14,000 less than men on average, in 2020 the gap was over $45,000 (nearly a third -31% – less!). My official title was the ‘COO’ but on Fridays, I made pancakes for the developers. And yet – even when they work harder – they get paid less.
Intercom, Inc.
JULY 9, 2020
And I put together these horrible, bad websites – I’m lucky there’s no evidence of them anymore. I’d love to dive into what those strategies were like, especially first at Atlassian, particularly because they had no sales team. Atlassian does not have an outbound sales team.
Business of Software Conference
MARCH 24, 2021
The launch of Hey, Basecamp’s new email service, has become one of the most talked about product launches of 2020- not least because of the very public fight with the Apple store. One is that some stuff around product and team and building a new, a new breakout, very different product to the one that you’ve got.
Business of Software Conference
APRIL 9, 2021
Streaming direct from the USA and Italy, two titans of remote working spoke at BoS Online Europe back in 2020. So I am very interested in in learning from Natalie what they did to adjust, but if people also have some more basic questions about how to go from having an office to being remote we can definitely talk about that too!
Business of Software Conference
FEBRUARY 16, 2021
So, this was focused on software developers, specifically, for dotnet software developers, this very small ad network, I ran those ad networks for a couple years, and realized that that was a terrible business. And I was a software developer before. The Good and the Bad of Taking Money. 2:43 Mark: Yeah.
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