ProductPlan
JULY 1, 2020
Every year is unpredictable, but 2020 has been truly outdoing itself. Let’s begin this process by reflecting and reviewing. User behaviors changed a lot since January, so many of the key metrics companies and product teams care about have also been impacted. Here are five areas to focus on for the rest of 2020.
Intercom, Inc.
DECEMBER 2, 2021
From the process of disambiguation and the worst outage we ever had to our obsession with speed and how legal and engineering teams can work better together, Engineer Chats will give you a peek behind the engineering process at Intercom. The legal team isn’t there to slow R&D down. That is an ambiguous problem.
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The Product Coalition
JUNE 24, 2021
In this article, we want to tell you about what happened behind the scenes, including the deck we presented to the Benchmark team. success factor * ownership * valuation = value you own We did YC in January-March 2020 because we thought it would have a significant impact on our success factor. that worked for both us and Benchmark.
Modus Create
JUNE 1, 2020
PRWEB) JUNE 01, 2020 – Modus Create, a disruptive consulting, product strategy and Agile development firm, today announced the release of Modus Security, a packaged product that helps organizations identify and address threats to their intellectual property and private information. RESTON, VA. Originally published on PRWeb.
Gainsight
MARCH 19, 2020
When you look back at January 1, 2020—the hopes, the dreams, the resolutions—it all feels so long ago. And that’s driven thousands of customer success professionals who were used to seeing their clients and teams every day to learn the ins and outs of “virtual” CS. Get your team on the same page about customers. The twenties.
Gainsight
MARCH 15, 2023
With economic uncertainty in the air, SaaS and Customer Success teams want to be more efficient and build durable businesses that withstand the market. For CS teams, efficiency means working smarter and doing more with less—accelerating the current drive toward digital strategies like community, self-service, and more.
Gainsight
AUGUST 31, 2020
It is a genuinely worthy lesson about willingness to learn, the ability to adapt successfully, the power of motivating team leadership, the benefits of making data-driven decisions from product usage insights, and the results produced from commitment. So I went from running product to running product and development.”
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