Alchemer Mobile

APRIL 6, 2021

The food and drink industry was heavily impacted by restrictions on dining, shopping, and delivery in 2020. In our 2021 Mobile App Engagement Benchmark Report , a study of 1,000 apps across a billion+ app installs, we take a close look at apps in the Food and Drink category. 2021 Engagement Benchmarks for Food and Drink Apps.

Feedback Software 243

Feedback Software Research Software User Testing Systems Review 243

The Product Coalition

MARCH 18, 2021

Businesses and individuals are increasingly making SaaS (Software-as-a-Service) applications their choice software platform for their business needs. A Cision PR Newswire report projects the SaaS market to grow from $158.2 billion in 2020 to $307.3 billion in 2020 to $307.3 billion by 2026.

Feedback Software 138

Feedback Software Research Software Reporting Tools User Testing 138

Amplitude

MARCH 4, 2021

But there isn’t much data about these professionals—how much they make, where they live, what they look for in an employer. Another key finding: Product professionals who are skilled in one or more analytics platforms can make 14% more, on average—and can potentially make 17% more if they are skilled in Amplitude.

Data Visualization 98

Data Visualization Reporting Tools Analytic Tools Technical Review 98

UX Planet

NOVEMBER 4, 2024

How to plan, conduct and report usability studies. Introduction If you’re responsible in some way for a digital product or system, you should be doing usability testing — whatever your sector, industry or role. Risk of exclusion  — in some sectors there are no competitors, e.g. some health or government services.

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User Testing Product Research Reporting Tools Testing 75

Amplitude

DECEMBER 18, 2020

Product analytics sits at the intersection between your customer, your product, and your business goals. Product analytics keeps your team close to customer wants and needs throughout the product development process. Adience’s research highlights the power of product analytics. What Is Product Analytics?

Data Visualization 116

Data Visualization Analytic Tools User Testing Product Research 116

Alchemer Mobile

MAY 21, 2020

2020 has been volatile for Finance apps. As we look ahead to our “new normal,” Finance app product managers and marketers must plan for usage swings both positive and negative depending on their offerings, and even within different pieces of their mobile experiences. This is our fifth consecutive year conducting this research.

Finance 148

Finance Feedback Software User Testing Research Software 148

Alchemer Mobile

MARCH 26, 2021

To give you a general idea of where the mobile playing field is today, here are a few 2020 stats from our friends at App Annie : App Annie’s State of Mobile report is a fantastic place to start when looking for a general lay of the land and high-level stats. Love Dialog. Rating prompts. Message centers. Make personalization a priority.

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User Testing Customer Experience Feedback Software Customer Feedback 258

Alchemer Mobile

DECEMBER 21, 2022

Obviously, in order to start segmenting on demographic data, you’ll need a system and CRM to collect this information. Here are examples of a few demographic data categories: Age. This takes some basic research but tools like Statista can help you quickly gather high-level data. Nationality.

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User Testing Customer Feedback Feedback Software Product Research 263

The Product Coalition

MARCH 6, 2023

Now that the COVID pandemic is over, travel management systems are valuable because business travel is back on the table. Consequently, travel software development companies come up with a solution called travel management system. What is a travel management system?

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Reporting Tools Travel Systems Review Data Visualization 122

Alchemer Mobile

APRIL 13, 2021

Digital shopping exploded in 2020, with an increase in both consumers and usage. In our 2021 Mobile App Engagement Benchmark Report , a study of 1,000 apps across a billion+ app installs, we take a close look at apps in the Food and Drink category. 2021 Engagement Benchmarks for Retail and eCommerce Apps. Surveys and Messages.

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Feedback Software Research Software User Testing Systems Review 232

Alchemer Mobile

APRIL 28, 2021

One size did not fit all for Utilities apps in 2020. In our 2021 Mobile App Engagement Benchmark Report , a study of 1,000 apps across a billion+ app installs, we take a close look at apps in the Utilities category. Below are the 10 most popular phrases in both iOS and Android app store reviews throughout 2020.

Feedback Software 234

Feedback Software Systems Review User Testing Travel 234

Alchemer Mobile

AUGUST 5, 2020

Mobile customer feedback – specifically customer sentiment and emotion data – is the biggest area of opportunity right now for finance apps. And in order to get there, we need to look at data from before the world changed while we try to interpret what comes next. You can download the full report here.

User Testing 246

User Testing Customer Feedback Finance Feedback Software 246

Usersnap

JULY 1, 2020

It’s been 2 years since we at Usersnap started developing a tool for Customer Experience. We reached out to 100+ digital companies and compiled the statistics to provide insights into the State of Customer Experience in 2020. If that‘s the case, you can use the data presented in this report as a benchmark.

Data Visualization 98

Data Visualization Reporting Tools Customer Experience User Testing 98

The Product Coalition

MARCH 25, 2022

The overall technological progress enhances a lot of business areas, and financial technologies are certainly part of that dynamic. Banks, insurance companies, and trading platforms use digital solutions to facilitate their communication with clients and make operations easier to perform.

Research Software 136

Research Software Feedback Software Reporting Tools Data Visualization 136

The Product Coalition

JANUARY 11, 2023

Leveraging the benefits of combining these two approaches, companies can maximize their insights and make data-driven decisions that are grounded in real-world understanding. This happened when I started to learn about UXR for the very first time back then in 2020.

User Testing 148

User Testing Product Research Data Visualization Customer Feedback 148

Intercom, Inc.

JANUARY 5, 2022

There are enough stories of data breaches and cyber attacks to chill even the savviest security engineer to the core. After working on NASA’s Space Shuttle Main Engine, he went on to develop Portfolium, a social networking platform that allows students and graduates to showcase skills beyond the traditional resume to potential employers.

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Reporting Tools Data Visualization Software Review Technical Review 211

Amplitude

JUNE 24, 2020

Today, Amplitude is sharing our digital report quantifying this impact. From early February to early May, customers sent Amplitude 44% more event data. The team has been hard at work making sure our systems perform without a glitch, and that our customers can do the important work they need to do. What the data show.

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Data Visualization Reporting Tools Analytic Tools Customer Experience 111

Alchemer Mobile

AUGUST 6, 2020

This guide dispels 12 pervasive myths of product management, instead offering data to support truths and guidance around how to better understand the profession. In reality, our data shows that brands only hear from less than 1% of their customer base, which we call the “vocal minority.”. Core Mobile Product Management KPIs.

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Feedback Software User Testing Data Visualization Product Research 180

Alchemer Mobile

AUGUST 26, 2021

In-app feedback is also immediate, so you get insight into what’s happening in real-time. It allows you to have insight into the overall customer experience and larger brand perception. A cart abandonment survey allows you to gain insight into improving the checkout experience from those who aren’t completing purchases.

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Feedback Software User Testing Customer Feedback Product Research 246

The Product Coalition

DECEMBER 26, 2023

The healthcare software development industry is no stranger to computer vision applications. CT scans, MRIs, and X-rays all use computer vision technologies to some level. Doctors have employed software for years to analyze imaging data, diagnose patients, and recommend therapies. and Alphabet.

Healthcare 132

Healthcare Research Software Analytic Tools Reporting Tools 132

The Product Coalition

FEBRUARY 6, 2020

After all, when you know exactly what metrics are growing, what market leaders are betting on, how and what budgets are spent, what marketing solutions are chosen, what practices should be implemented and what to focus on in the near future, life becomes better. We hope this material will help you feel more confident in the coming year.

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Data Visualization Research Software Reporting Tools Analytic Tools 79

Userpilot

AUGUST 27, 2024

In HubSpot’s consumer behavior trends report, 72% of consumers said they’re more likely to make purchase decisions with a brand they can trust their data with. Collect zero-party data : Collecting zero-party data allows for more accurate personalization and gives customers control over their data—building more trust.

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User Testing Analytic Tools Feedback Software Research Software 104

Alchemer Mobile

JUNE 15, 2024

Aberdeen Strategy & Research reports nearly 80% of companies are turning to AI for their data-driven business activities, specifically customer interactions. Aberdeen also reports using AI across key business activities leads to 81% greater decreases in service costs and more than five times growth in annual company revenue.

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Artificial Inteligence Feedback Software Reporting Tools Analytic Tools 100

Userpilot

JANUARY 21, 2021

The best product walkthrough tools are the ones that keep evolving and improving year after year. Technology and best practice are always moving on, so don’t waste your time checking out last year’s guides. Check out our selection right now: How do I pick the best product walkthrough tools? They’ll be out of date!

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Analytic Tools Feedback Software Reporting Tools Data Visualization 97

Intercom, Inc.

NOVEMBER 27, 2019

As the team at the Saas Commerce Platform Paddle has learned, real growth is about entering new markets – and that takes thoughtful attention to pricing, making inroads into new geographic regions, deciding whether to move upmarket (or downmarket), and offering new standalone products instead of bloated features tacked onto old ones.

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Data Visualization Reporting Tools Software Review User Testing 186

Alchemer Mobile

MARCH 18, 2021

Apptentive’s annual Mobile App Engagement Report serves as a baseline to help app publishers across categories understand their app’s engagement strengths and areas for improvement. And today I am super excited to share some of the key insights from our 2021 Mobile App Engagement Benchmark Report. I am Christy Culp.

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User Testing Webinar Data Visualization Feedback Software 174

Alchemer Mobile

APRIL 16, 2020

Read on to learn how you can leverage customer emotion data —using the mobile experiences your brand already offers—to enhance customer connections while business as we know it changes. What is “customer emotion data?”. Customer emotion begets customer sentiment, and your data picture will not be complete without measuring them both.

Data Visualization 148

Data Visualization User Testing Customer Experience Customer Feedback 148

Alchemer Mobile

APRIL 2, 2021

While we watched brave, brilliant healthcare workers combat the pandemic on the front lines, the mobile technology used to support their efforts from home underwent massive change. In our research, Healthcare apps are divided into two subcategories: Medical (public health, condition management, reproductive services, insurance, etc.)

Healthcare 148

Healthcare Feedback Software Research Software User Testing 148

Mixpanel

JUNE 29, 2022

Sharing our product-analytics dashboard for tracking business health. In 2020, there was an unfathomable global pandemic. Making the necessary tradeoffs is really difficult and that’s where product analytics can become indispensable. An example of a early warning dashboard with sample data.

Data Visualization 96

Data Visualization Analytic Tools Customer Experience Reporting Tools 96

Alchemer Mobile

APRIL 7, 2021

Finance brands were generally spared by the marketplace shakeup of 2020. In our 2021 Mobile App Engagement Benchmark Report , a study of 1,000 apps across a billion+ app installs, we take a close look at apps in the Finance category. In 2020, the results were no different. 2021 Engagement Benchmarks for Finance Apps.

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Finance Feedback Software Research Software Systems Review 148

Indicative

JUNE 1, 2020

Analysts predict that lockdown measures will yield higher consumer spending on games, with a 13.3% year-over-year growth in 2020. If you’re on a marketing team at a gaming company, you need to prepare for this shift with insight into your full customer lifecycle from acquisition to product engagement. How old are they? .

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Data Visualization User Testing Marketing Customer Feedback 129

The Product Coalition

JULY 8, 2020

As an entrepreneur, CEO, or project manager, you might be interested in outsourcing software development to another country and getting still high-quality work done for fewer costs. Likely, we understand everything that may become your subject of concern when making a decision to hire an offshore software development company.

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Software Developers Software Development Reporting Tools Software Review 79

The Product Coalition

APRIL 26, 2021

TL; DR: Data-Informed Retrospectives In their book Agile Retrospectives , Esther Derby and Diana Larsen popularized the idea that a Sprint Retrospect comprises five stages. The second stage refers to gathering data so that the Scrum Team can have data-informed Retrospectives. Source : Scrum Guide 2020.

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Data Visualization Information Reporting Tools Agile 90

Userpilot

AUGUST 5, 2024

The right product marketing messaging framework can dramatically change your product’s position in the market and your product management outcomes. Refine as your product grows : Continuously update your messaging to reflect new features and market positioning. ” It positioned itself as a central hub for work activities.

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Messaging Framework Feedback Software Research Software 105

Alchemer Mobile

MAY 25, 2021

Wherever love leads you—from engagement to wedding and decorating your first home—we’re there, combining compassionate customer service with modern tools and technology.”. If you look at our Annual Benchmark Report , the average shopping app ended the 2020 calendar year with 21 percent of customers retained.

Customer Experience 148

Customer Experience Reporting Tools Data Visualization Technical Review 148

Userpilot

DECEMBER 11, 2019

2020 is set to be a big year for SaaS. Hopefully, the product management tools we’re going to cover will help you out! We’ve split the tools into different categories, so feel free to jump ahead to whichever kind of product you need. The categories of product management tools are: Prototyping and UX (Userpilot, InVision, iRise).

Data Visualization 69

Data Visualization Feedback Software Research Software Analytic Tools 69

Intercom, Inc.

JUNE 9, 2020

But soon afterward, businesses will need to act on broader resilience plans as the shock begins to upturn established industry structures, resetting competitive positions forever.”. What will be necessary to ensure long-term growth in the post-pandemic world, especially as our customers’ needs continue shifting in ways we can’t yet predict?

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