Indicative

AUGUST 12, 2020

G2 has named Indicative as a Leader in Customer Journey Analytics in G2’s 2020 Summer Report. . Indicative is the only Customer Analytics platform designed specifically for non-technical business users that connects directly to your data warehouse. Easy to use tool for funnel analysis that connects to Segment for event data.

Data Visualization 105

Data Visualization Reporting Tools Analytic Tools Technical Review 105

eG Innovations

SEPTEMBER 17, 2021

The field of information technology has advanced at a breakneck pace in the last 20 years. Hence, it has become imperative for any business to know and adopt technologies that can make them productive and more competent at the same time. How do Managed Service Providers Function? Definition of an MSP. The rise of MSPs.

Reporting Tools 52

Reporting Tools Data Visualization Technical Review Systems Review 52

The Product Coalition

JULY 13, 2020

In order to be data-driven, one has to carefully consider the product analytics tools he is using. However, there are so many vendors on the market that it can easy to lose track of which tools are worth consideration. What is a Product Analytics Tool? What is a Product Analytics Tool?

Data Visualization 78

Data Visualization Analytic Tools Research Software Feedback Software 78

eG Innovations

FEBRUARY 17, 2020

You want your end-users to experience less technical faults by having a system in place that allows you and the team to be more proactive. OK, probably not what you have been thinking as the clock struck midnight, but it should be part of your professional goals for 2020. Citrix Stack Monitoring Tools. Citrix Director.

Data Visualization 59

Data Visualization Analytic Tools Reporting Tools Weak Development Team 59

Gainsight

FEBRUARY 3, 2020

A lot happened to the Gainsight platform in 2019. As the leading customer success platform , we’ve continued to focus on building out the tools that CS teams need to optimize and mature their strategy. Data Designer is the first-ever data exploration solution that’s purpose-built for CS teams. Are you all caught up?

Analytic Tools 52

Analytic Tools Reporting Tools Customer Communications Data Visualization 52

Userpilot

JULY 19, 2021

Speed, convenience, how helpful the employees were, and friendly service were shown to be the must-dos with each being “important” to 70% of customers. The study showed that companies that get customer success right prioritize technologies that improved customer experience. What is a customer engagement platform (CEP)?

Analytic Tools 98

Analytic Tools Research Software Reporting Tools Customer Communications 98

The Product Coalition

MARCH 25, 2022

The overall technological progress enhances a lot of business areas, and financial technologies are certainly part of that dynamic. Banks, insurance companies, and trading platforms use digital solutions to facilitate their communication with clients and make operations easier to perform.

Research Software 119

Research Software Feedback Software Reporting Tools Data Visualization 119

Indicative

SEPTEMBER 8, 2020

We hope you enjoyed your holidays and we’re at your service as we enter the September business rush. Indicative is making it easier to share your query results with a new addition to our reporting suite, available for Enterprise customers. Try it out in Dashboards ! Dashboards are now read-only in mobile. Hello everyone!

Data Visualization 59

Data Visualization Reporting Tools Feedback Software User Testing 59

Usersnap

JULY 1, 2020

It’s been 2 years since we at Usersnap started developing a tool for Customer Experience. We reached out to 100+ digital companies and compiled the statistics to provide insights into the State of Customer Experience in 2020. If that‘s the case, you can use the data presented in this report as a benchmark.

Data Visualization 98

Data Visualization Reporting Tools Customer Experience User Testing 98

Indicative

SEPTEMBER 8, 2020

We hope you enjoyed your holidays and we’re at your service as we enter the September business rush. Indicative is making it easier to share your query results with a new addition to our reporting suite, available for Enterprise customers. Try it out in Dashboards ! Dashboards are now read-only in mobile. Hello everyone!

Data Visualization 52

Data Visualization Reporting Tools Feedback Software User Testing 52

Amplitude

OCTOBER 14, 2020

Amplify 2020 gathered product leaders from the likes of IBM and Peloton to discuss the shift to a digital everything world, and the takeaway was clear: Your product is your business. These solutions typically require SQL queries or analyst support, which can’t keep up with the needs of fast-moving teams.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Research Software 52

Gainsight

SEPTEMBER 1, 2020

Buying technology for your CS team can feel very similar. You know you need to think long-term – there’s nothing worse than unpacking all your boxes, getting settled, and realizing you now need an office to work from home (welcome to 2020!). Reporting made easy, not rigid. With your CRM! Talk about expertise! But beware!

Reporting Tools 52

Reporting Tools Data Visualization Customer Experience User Testing 52

Birst BI

FEBRUARY 13, 2018

Today, Constellation Research , a leading technology research and advisory firm based in Silicon Valley, announced that Birst, an Infor company, for the fourth consecutive time, has been named to the Constellation ShortList for Cloud-Based Business Intelligence and Analytics Platforms.

Embedded Analytics 66

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 66

Alchemer Mobile

FEBRUARY 2, 2021

Landing pages can be set up with no cost or hassle with a tool like Squarespace or Wix. Once your landing page is live, you can start collecting leads, offer a preview of your app press and early adopters, and integrate with an analytics or A/B testing tool to test variations of your messaging strategy. Register your domain (e.g.,

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Amplitude

OCTOBER 13, 2020

That’s because effective personalization, like Netflix or Spotify recommendations, requires machine learning systems that are prohibitively expensive. New in Usage Reports. Amplitude’s usage reports give admins a central place to understand usage and adoption of Amplitude at your organization. New in Collaboration. SDK Updates.

Data Visualization 52

Data Visualization User Testing Analytic Tools Customer Experience 52

Userpilot

MARCH 29, 2023

In this article, we also look at different kinds of digital analytics data, how to implement a digital analytics strategy, and the best tools to help you do it! NPS scores or bug reports). The next step involves collecting relevant customer data with appropriate analytics tools. Are you in? This could be website data (e.g.,

Data Visualization 81

Data Visualization Analytic Tools Embedded Analytics Feedback Software 81

Mixpanel

JUNE 29, 2022

Sharing our product-analytics dashboard for tracking business health. In 2020, there was an unfathomable global pandemic. At Mixpanel, we’ve created a product-analytics dashboard to spot and help us remedy issues that could arise from a recession, as well as identify opportunities to go on the offensive and increase market share.

Data Visualization 96

Data Visualization Analytic Tools Customer Experience Reporting Tools 96

Userpilot

JULY 13, 2021

10: Piola Digital Solutions. #11: It’s about anticipating what a user might want to do with a piece of software and making sure all elements are intuitive, easy-to-use, and visually pleasing. Ask to see the designer’s portfolio and look at what projects they’ve done in the past (type of product, tools used, industry, etc.)

Research Software 98

Research Software Feedback Software Data Visualization Reporting Tools 98

eG Innovations

MARCH 4, 2020

Over 100 million users across 400,000 organizations use Citrix virtual apps and desktops technologies for accessing different types of business applications. There are many software products for monitoring the availability, performance, and usage of Citrix technologies. Of these, Microsoft SCOM is the most popular.

Reporting Tools 52

Reporting Tools Data Visualization Enterprise Management 52

Intercom, Inc.

JANUARY 5, 2022

In today’s data-driven SaaS scene, these can affect hundreds of millions of users and cause damage in the billions of dollars, and as compliance frameworks become requirements to do business, businesses are turning to third-party services that can help expedite and facilitate the process. If you sell software today, there’s a 99.9%

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

Amplitude

JUNE 23, 2020

Amplitude strives to deliver clear, actionable insights with every aspect of our platform. Amplitude Engage lets you automatically send your behavioral segments in Amplitude to ad networks, marketing automation tools, and personalization engines for retargeting. Share bulk dashboard filters. New in Analytics. New in Pathfinder.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Customer Feedback 52

eG Innovations

NOVEMBER 3, 2022

for the Amazon WorkSpaces service for digital workspaces. The NICE DCV streaming protocol is also utilized by popular services, like Amazon Appstream 2.0, NICE DCV includes key enterprise features including: Audio codecs and technologies. streaming service, often leveraged by ISVs such as Siemens to deliver CAD/3D apps as SaaS.

Data Visualization 52

Data Visualization Reporting Tools Enterprise Customer Experience 52

Userpilot

MAY 30, 2024

Without the Aha moment, users are unlikely to activate the product or feature and adopt it as a solution to their problems. They are a powerful tool capitalizing on strong psychological drives. In the survey, ask a multiple-choice question like ‘At which point did you first witness the value of our tool?’

Onboarding KPIs 89

Onboarding KPIs Data Visualization Analytic Tools User Testing 89

Centercode

JULY 24, 2020

According to data from the 2020 Customer Validation Industry Report , two-thirds of beta testing professionals are managing tests using email and spreadsheets. The Centercode Platform is the only platform built to handle all aspects of customer test management. Our platform brings your beta program into a single tool.

Data Visualization 75

Data Visualization User Testing Customer Experience Reporting Tools 75

Userpilot

MARCH 31, 2023

We also look at: The importance of events analytics Different types of events you can track Best events analytics tools Excited? Many tools offer front-end event tracking with no need for developer help. Amplitude is an analytics tool with a range of event analytics features. Features & Events dashboard in Userpilot.

Data Visualization 71

Data Visualization Analytic Tools Events Feedback Software 71

Amplitude

OCTOBER 13, 2020

That’s because effective personalization, like Netflix or Spotify recommendations, requires machine learning systems that are prohibitively expensive. New in Usage Reports. Amplitude’s usage reports give admins a central place to understand usage and adoption of Amplitude at your organization. New in Collaboration. SDK Updates.

Data Visualization 52

Data Visualization User Testing Analytic Tools Customer Experience 52

Mixpanel

DECEMBER 1, 2020

As 2020 draws to a close, we wanted to highlight, in no particular order, our most popular #WhatsNewWednesday posts of the year (to date) to help you do more with Mixpanel. In 2020, we enhanced our Funnels and Flows reports with ID merge. Hello, modeling in one platform. Dashboard U/X improvements. And much more.

Data Visualization 66

Data Visualization Reporting Tools Analytic Tools Customer Experience 66

Userpilot

APRIL 16, 2021

You can use tools like Userpilot to create contextual onboarding for your users to help them derive value from your product right away and thus improve your average LTV and the LTV:CAC ratio. It gained 1,200 new customers in 2020. This means the LTV for each customer of company X during 2020 was 9 times its CAC.

Data Visualization 94

Data Visualization Analytic Tools Onboarding KPIs Reporting Tools 94

The Product Coalition

MAY 3, 2020

Fast forward to 2020?—?a With very fewer peer interactions, these humble entrepreneurs are able to master the must-haves of their businesses like social media management, website development, and finance with powerful tools and resources. This article is a review of a newbie platform, Ubercircle. What’s Ubercircle 2.0?

Research Software 90

Research Software Reporting Tools Startups Customer Experience 90

Usersnap

MAY 26, 2020

Replays of all 50 talks available now till June 2020. and in the past 20 years I was in the B2B industry, always surrounded by web technology. I love what you can do online and how technology shapes our world. I want to talk about how we found our way to customer-centricity and how our product became a feedback platform.

Feedback Software 98

Feedback Software User Testing Customer Feedback Research Software 98

Indicative

FEBRUARY 6, 2020

Here is our January recap of the latest product releases : Scheduled Reports. Scheduled Reports. You can now schedule reports to arrive directly to your inbox. Scheduled Reports are part of our Advanced Reporting Features, available only on paid plans. Easily move dashboard widgets between dashboards.

Data Visualization 81

Data Visualization User Testing Product Research Reporting Tools 81

Gainsight

OCTOBER 22, 2020

KBCM Technology Group’s 2020 SaaS Survey Results indicate that the cost to acquire one dollar of new customer Annual Recurring Revenue (ARR) is $1.60., This system should also understand which signs are most important or indicative of customer health, and treat those signals differently. .

Research Software 59

Research Software Reporting Tools User Testing Customer Experience 59

The Product Coalition

JANUARY 15, 2021

In Aug 2020, Google Play released the In-App Review API which lets app developers prompt users to submit Play Store ratings and reviews for the app without the inconvenience of navigating outside of the app or game. During the flow, the user has the ability to rate your app using the 1 to 5 star system and to add an optional comment.

Feedback Software 127

Feedback Software Systems Review Software Review Reporting Tools 127

Gainsight

JUNE 10, 2021

The Visionary 2020 Winner: Jamf . Jamf has mastered using 360-degree views, scorecards, and reporting to shift their teams from reactive to proactive. . They evolved their Health Score and devised a new scorecard system aligning each of their customers’ segments. Congratulations to all the winners and honorees.

Feedback Software 52

Feedback Software Reporting Tools Customer Communications Data Visualization 52

eG Innovations

MARCH 15, 2020

Gartner predicts that public cloud revenue will increase by 17% in 2020. You implement agents, probes, tools, and solutions to collect data. Then, you report this data in a way that helps you find and fix performance problems quickly. What Do Cloud Provider Tools Offer? Cloud Computing Service Options.

Reporting Tools 52

Reporting Tools Data Visualization Customer Experience User Testing 52

Birst BI

AUGUST 23, 2018

For example, there are a plethora of software tools available to automatically develop predictive models from relational data, and according to Gartner, “By 2020, more than 40% of data science tasks will be automated, resulting in increased productivity and broader usage by citizen data scientists.” [1]

Data Visualization 73

Data Visualization Artificial Inteligence Analytic Tools Reporting Tools 73

Gainsight

DECEMBER 18, 2020

percent for private SaaS companies with ARR over $5M in 2020. Here are three more that are essential metrics to track: Churn : Your churn rate, aka Attrition Rate, is the number of customers leaving your business or service against total customers. These pain points can be alleviated with the right technology.

Onboarding KPIs 59

Onboarding KPIs Feedback Software Reporting Tools Data Visualization 59