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Healthcare Apps: 2022 Mobile Customer Engagement Benchmarks

Alchemer Mobile

Beyond telehealth visits, 2022 will see increased adoption of hospital-at-home and remote patient management.” – Milan Shah, CTO, Biofourmis. After a major MAU uptick in 2020 due to pandemic-driven lockdowns, many consumers continued their activity in mobile apps in order to manage care in 2021.

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Utilities Apps: 2022 Mobile Customer Engagement Benchmarks

Alchemer Mobile

There shouldn’t be a limit to what types of transactions can be done on your phone,” Tom House, CTO at Noble. While annual retention is still below the overall average, it’s a 100% increase from their 2020 annual retention of 19%. Data included: Ratings and reviews. Interaction and response rates. Popular phrases.

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5 Product Management Conferences Not to Miss in 2020

Revulytics

As product management becomes such an in-demand, lucrative career option, companies are carving out markets with offerings that enhance a product manager’s job to build and optimize customer-centric products. Date: July 13-14, 2020. Date: September 21-23, 2020. Other attendees tend to be from marketing, design, and engineering.

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Hiring a Head of Product | Rich Mironov | BoS USA Online 2020

Business of Software Conference

We write wildly aspirational job descriptions for candidates and we confuse subject/market expertise with product management/leadership experience to name just a few errors. Fresh talks on entrepreneurship, product, marketing, leadership, hiring, and more dropping each week. Get Weekly Advice From Software Experts.

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The Stories Your Customers Tell You | Sally Foote, GoCompare | BoS Europe Online 2020

Business of Software Conference

In this talk from BoS Europe 2020, Sally Foote (VP of ECommerce at GoCompare) shares her experience and expertise working with some high-profile digital businesses operating at scale to manage profitable growth and innovation in their organisations. Famously, pre-automobile era, people didn’t want a car, they wanted faster horses.

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My top essays/tweetstorms in 2019 on product/market fit, investing, KPIs, YouTubers, and more

Andrew Chen

A really detailed 68 page analysis of the podcast market. Magic metrics indicating a startup probably has product/market fit. 5) market-by-market (or logo-by-logo, if SaaS) comparison where denser/older networks have higher engagement over time (network effects). The podcast ecosystem in 2019. It’s super fun.

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They Don’t Understand Your Role as a Product Leader. But Do You?

The Product Coalition

considering all relevant points of view including the customers, the market, and the company itself. When I send my mentees to work with sales on understanding the customers and the market better , the discussion often gets very quickly into features that are missing in the product. They Don’t Understand Your Role as a Product Leader.