Intercom, Inc.

JANUARY 5, 2022

And as nice as verbal assurances and a handshake are, as you grow and try to sign with more established, enterprise-level companies, you’ll find yourself more and more having to provide proofs of compliance before closing the deal: The shift to the cloud, more and more data breaches – it really put a magnifying glass on third-party risk.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

Modus Create

FEBRUARY 24, 2020

Organizations from early-stage startups to mature enterprises have been prioritizing design and its methods as a competitive differentiator for years. The February 2020 McKinsey Quarterly article Are You Asking Enough From Your Design Leaders? indicates the struggle is real.

User Testing 106

User Testing Product Research Customer Experience CTO 106

Revulytics

DECEMBER 16, 2019

If you’d like to immerse yourself in product management learning alongside fellow product leaders in 2020, here are our top picks that you don’t want to miss: Mind the Product, San Francisco, CA. Date: July 13-14, 2020. The majority of the attendees are from business and enterprise software/SaaS, consumer and web. ProductCon.

Analytic Tools 76

Analytic Tools CTO Coach Research Software Technical Review 76

Atlassian

JANUARY 27, 2022

Wins for enterprise customers. Cloud Enterprise editions of our products now meet some of the most stringent compliance standards in the world, including those of the European Banking Authority (EBA) and Germany’s Bundesanstalt für Finanzdienstleistungsaufsicht (BaFin). Forrester Wave, Enterprise Service Management Q4 2021.

Reporting Tools 52

Reporting Tools Data Visualization Analytic Tools Research Software 52

Business of Software Conference

MARCH 24, 2021

The launch of Hey, Basecamp’s new email service, has become one of the most talked about product launches of 2020- not least because of the very public fight with the Apple store. And then you just lose track of who’s doing what and what’s due when and you don’t know where the feedback is. And it was a mess.

Feedback Software 40

Feedback Software Research Software User Testing Data Visualization 40

Intercom, Inc.

JULY 9, 2020

In many ways it offers him a unique perspective which he shares with us here – from his early days exploring search as a means to supporting his gaming tournament websites to spearheading the growth of an increasingly important tech discipline. I first got started in SEO, I think at around 16 years old.

Analytic Tools 199

Analytic Tools Research Software Data Visualization Technical Review 199

Lenny Rachitsky

SEPTEMBER 3, 2024

Companies like Canva, Grammarly, Figma, Notion, and Dropbox are excluded because they are considered B2B SaaS businesses since they have sales teams and sell to both prosumers and enterprises. Other issues, like outdated payment information, technical problems, and processing errors, can also contribute to involuntary churn.

User Testing 104

User Testing Framework Feedback Software Onboarding KPIs 104