Intercom, Inc.

AUGUST 18, 2021

But all too often the way the underlying data is collected makes NPS little more than a vanity metric, easily rigged to give the impression of positive customer sentiment, leading to shallow insights and false assurances. Intercom’s Customer Advocacy team formed in 2019 with a mission to turn every Intercom customer into an advocate.

Product Research 232

Product Research Data Visualization Customer Feedback User Testing 232

Mixpanel

FEBRUARY 6, 2020

In 2019, industry-leading Business Intelligence tools (BI tools), Looker and Tableau, were acquired by Google and Salesforce for over $18 billion combined. These massive deals show that BI tools and data warehouses are a powerful combo that companies across the globe are incorporating into their tech stacks.

Data Visualization 103

Data Visualization Analytic Tools Reporting Tools Technical Review 103

Userpilot

FEBRUARY 28, 2023

Wondering how an NPS dashboard can help you track customer loyalty? This is where the NPS dashboard comes in. Let’s see how the dashboard can help you extract insights from NPS responses and improve customer loyalty. What is the NPS dashboard? Why do you need an NPS dashboard?

Data Visualization 98

Data Visualization Dashboard Customer Feedback User Testing 98

Userpilot

JANUARY 12, 2024

Graphs and charts are a great way to display statistics and visualize data points. As we move deeper into the era of data, data visualization is even more important. It helps product managers motivate teams to action, impress stakeholders, and quickly derive actionable insights.

Data Visualization 105

Data Visualization Analytic Tools Onboarding KPIs Research Software 105

Mixpanel

NOVEMBER 9, 2020

In 2019, industry-leading Business Intelligence (BI) tools, Looker and Tableau, were acquired by Google and Salesforce for over $18 billion combined. More recently in 2020, cloud-based data warehouse Snowflake went public at an eye-popping market capitalization of $70 billion. But there are two significant drawbacks to BI.

Data Visualization 111

Data Visualization Differentiation Analytic Tools User Testing 111

Usersnap

JANUARY 31, 2019

Digital marketing tools are a way to gain a competitive edge. We put together a list of 25 tools that will help you to satisfy your customers, automate repetitive tasks and give you a better insight into how users are interacting with your customers’ product. The SEO Tool helps you keep on top of your keyword game.

Data Visualization 77

Data Visualization Reporting Tools Analytic Tools Feedback Software 77

Mind the Product

DECEMBER 13, 2018

We took the decision to bring MTP Engage to Manchester a couple of years ago, based on the huge popularity of the ProductTank events we run in the city. There’s no better conference to attend if you’re working in product management, digital, or marketing in or near Manchester. Gabrielle Bufrem – Pivotal Labs.

Analytic Tools 133

Analytic Tools Research Software Data Visualization Government 133

Indicative

APRIL 30, 2021

A lot gets lost in translation when we talk about analytics, and Product Analytics is no exception. We talk about how Product Analytics tools can help you build a better product, how they can help you improve UX, how they can help you better understand customers. Product Analytics helps increase conversion rate.

Analytic Tools 105

Analytic Tools Data Visualization Onboarding KPIs Customer Experience 105

Userpilot

JUNE 19, 2023

It is also useful for predicting future revenue. Predictive cohort analyses use historical data to forecast future trends. Cohort retention analysis combined with feature usage analytics is also used to assess the impact of new features on user retention. Behavioral cohorts use in-app behavior to group users.

Data Visualization 98

Data Visualization Analytic Tools Customer Experience Customer Feedback 98

Mixpanel

AUGUST 11, 2020

From understanding the analytics landscape to mapping capabilities with KPIs and integrating new tools with your current stack, we know that choosing a product analytics solution can be overwhelming—not to mention, time-consuming. How is Mixpanel different from marketing analytics tools like Google Analytics?

Data Visualization 98

Data Visualization Analytic Tools Reporting Tools Research Software 98

ProductPlan

MAY 16, 2019

Last week I had the pleasure of attending the ProductCraft conference , a one-day event for product managers in San Francisco. For those of you who are unfamiliar, ProductCraft is a community for product managers that is run by Pendo. Product managers today have a plethora of frameworks and tools at their disposal.

Customer Experience 97

Customer Experience Data Visualization Customer Feedback Framework 97

Amplitude

DECEMBER 17, 2019

In the last couple years, Amplitude has seen exponential growth, establishing us as industry leaders in the space of Product Analytics. We believe that everyone who cares about data should have access to real-time, interactive analytics, so low query latency is one of our top priorities. We had been running Nova for 2.5

Analytic Tools 19

Analytic Tools Data Visualization Engineering Research Software 19

The Product Coalition

FEBRUARY 5, 2019

The mobile app industry is a fast-paced world, and the state of mobile in 2019 shows no signs of slowing down. That’s what real-time analytics tools can provide. What is real-time analytics? According to Gartner, real-time analytics means that the analysis happens within seconds after new data is received.

Data Visualization 60

Data Visualization Analytic Tools Customer Experience Customer Feedback 60

Intercom, Inc.

SEPTEMBER 10, 2020

Applying data and science to scaling has become easier because of the shift that’s happened in the software industry over the past 15 years, from outside sales to inside sales. This has created large amounts of data for running teams. . A data-driven framework for scaling. So this leads to Mark seeking out leading indicators.

Onboarding KPIs 226

Onboarding KPIs Customer Experience User Testing Weak Development Team 226

Indicative

FEBRUARY 6, 2020

Here is our January recap of the latest product releases : Scheduled Reports. Scheduled Reports. You can now schedule reports to arrive directly to your inbox. You can now schedule reports to arrive directly to your inbox. Scheduled Reports are part of our Advanced Reporting Features, available only on paid plans.

Data Visualization 81

Data Visualization User Testing Product Research Reporting Tools 81

Intercom, Inc.

JANUARY 5, 2022

There are enough stories of data breaches and cyber attacks to chill even the savviest security engineer to the core. Suddenly, the team got to know SOC 2 Reports all too well and realized just how burdensome and unscalable it could become, especially for high-growth startups. And that’s where people like Adam Markowitz come in.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

Andrew Chen

JANUARY 9, 2020

How the work of the future will come from new tools, new media formats, and new monetization formats — and how the Passion Economy is different than the Gig Economy. The podcast ecosystem in 2019. Really interesting report if you’re interested in podcasting/audio and the emerging industry around it. Omg right?

User Testing 110

User Testing Data Visualization Product Marketing Marketing 110

Product Management Unpacked

NOVEMBER 2, 2021

CMU Master of Science in Product Management program student Erick Valencia landed a PM experience of a lifetime as part of a student team developing a driverless race car system to race in the Indy Autonomous Challenge. Product Managers often face a race to the finish, so to speak.

Research Software 223

Research Software Systems Review Technical Review Development 223

The Product Coalition

NOVEMBER 24, 2020

On the one side, they address typical Scrum events such as Sprint Planning, Sprint Review, and the Sprint Retrospective. It is not a mere management role. Although the Scrum Master role also has management aspects, for example, regarding the responsibility for promoting and supporting Scrum within the organization.)

Data Visualization 167

Data Visualization Weak Development Team User Testing Software Review 167

Mixpanel

JULY 30, 2021

With an estimated 83 million people who still lack access to formal financial services, Indonesia has one of the largest unbanked and underbanked populations in the world. LinkAja was formed in 2019 to tackle this opportunity by providing e-wallet solutions to Indonesia’s unbanked and underbanked population. credit cards per capita. .

Data Visualization 98

Data Visualization Analytic Tools Reporting Tools Research Software 98

Modus Create

APRIL 16, 2019

The Modus team recently attended the 2019 Atlassian Summit in Las Vegas. Among all the Keynotes, breakout sessions, and networking, there were a lot of exciting announcements at this year’s event about the future of the tool suite. This is a premium add-on service for Jira Cloud and Confluence Cloud that adds: 99.9%

Data Visualization 72

Data Visualization Analytic Tools Customer Experience Agile 72

The Product Guy

DECEMBER 15, 2019

The Product Management Awards (#TPMAS) are the leading international award honoring excellence in Product Management. Jenna Gaudio is the Vice President of Product Management at Vydia, the award-winning tech company empowering content creators and their teams. Join me in congratulating this year’s winners! Jenna Gaudio. ?Jenna

Technical Advisors 148

Technical Advisors Analytic Tools Product Manager Product Management 148

Intercom, Inc.

OCTOBER 27, 2022

Whether it’s customer onboarding or just gathering information for an event, we’re often trapped in endless follow-ups and back-and-forth emails until we finally get the assets and can move on with other, more meaningful tasks. today there are plenty of VC firms, startup incubators, and events for entrepreneurs.

Technical Review 118

Technical Review Software Review Systems Review Data Visualization 118

Mind the Product

NOVEMBER 13, 2019

. “You must be intentional about your personal and career development” Oluwatobi Otokiti, a Product Manager at Andela in Nigeria, has been working in product management for five years. However, just seven years ago, she had no idea what product management was. So how did she get to where she is today?

Product Manager 147

Product Manager Product Management Customer Experience Management 147

Userpilot

OCTOBER 19, 2021

Although best known for its analytics , Pendo features two other toolsets that are of value to product marketing teams. Pendo’s analytics includes the following 4 features: Paths, Funnels, Reports, and Retention. Pendo’s analytics includes the following 4 features: Paths, Funnels, Reports, and Retention.

Data Visualization 98

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 98

UX Studio: Product Management

FEBRUARY 26, 2019

Founder David Kelley realized early that they had to convince their client companies’ managers to follow their design methods. They rebranded the designer’s mindset and methods as management practices. Noted for its self-managing culture, everyone takes responsibility at UX studio. Fantasy gained notoriety with their “What if?”

UX 80

UX Data Visualization Research Software Analytic Tools 80

Product Talk

AUGUST 4, 2021

But blog analytics (views and shares) don’t track impact. By the end of 2019, I realized that most of my teams were able to get started on their own. I didn’t want to write yet another thought leader book on how to do product management. Instead, my feedback went through a project manager. I wasn’t willing to hope.

Product Research 288

Product Research Books User Testing Research Software 288

Intercom, Inc.

AUGUST 29, 2019

? ?. In this week’s episode we’ve dug down into the podcast vaults to bring you some of the best insights shared by our guests about scaling sales. We aren’t the first to learn these lessons – in fact, many of our insights are drawn from past conversations with leading sales experts. We have a great sales force.

Data Visualization 172

Data Visualization Feedback Software Customer Feedback Customer Experience 172

Userpilot

MARCH 8, 2022

of US Product Managers being female in 2021, according to a metastudy of 30 million profiles conducted by Zippia : Source: [link]. Melissa Perri – Speaker, consultant, and teacher in Product Management. Melissa Perri is one of the most recognizable names in Product Management. CEO of Product Labs.

Technical Advisors 116

Technical Advisors Product Research Analytic Tools User Testing 116

The Product Coalition

JULY 10, 2023

Uncover the tools available for effective consumer-generated marketing and learn how to utilize them in your own initiatives. In this context, the role of product managers becomes increasingly crucial. By actively supporting marketing efforts, product managers can unlock new avenues for growth and bring innovative ideas to the table.

User Testing 86

User Testing Feedback Software Analytic Tools Data Visualization 86

Imaginary Cloud - Design

JULY 2, 2020

This is clearly illustrated when the book describes the part of making the visuals. The same is verified in multiple other instances in the book, be it regarding visual work or UX work. Most of those books are not targeted at designers , but at product owners and project managers. And that, in my opinion, is a problem itself.

Books 138

Books Technical Review Research Software Data Visualization 138

Userpilot

AUGUST 22, 2024

She also studied marketing management at Vienna University and business administration at Shanghai University through exchange programs. Additionally, she completed a Blockchain Strategy Programme at the University of Oxford in 2019. In addition, Maja often appears as a guest speaker at virtual events organized by other companies.

Books 105

Books User Testing Analytic Tools Feedback Software 105

Mixpanel

OCTOBER 17, 2019

In case you’re in the same situation, our Product Management and Customer Success teams have surfaced their greatest hits of “I didn’t realize that” moments from throughout 2019. The topics span activation metrics, chatbots, mobile dashboards, and emojis. Anyone who makes decisions with data should have a go-to dashboard.

Data Visualization 11

Data Visualization Analytic Tools Reporting Tools Customer Experience 11

Intercom, Inc.

JULY 9, 2020

When taken in the context of his ‘coming of age’ alongside SEO it’s little wonder that his insights on the topic are worth hearing. We hear Kevin’s predictions for the future of SEO and why keywords might not be as important as we think. And I would say I have a very analytical and ambitious mind.

Analytic Tools 199

Analytic Tools Research Software Data Visualization Technical Review 199

Mind the Product

DECEMBER 19, 2019

As 2019 draws to close MTP Engage Manchester 2020 creeps ever closer, and if you’re yet to buy your ticket , now’s the time. Here we remember the best bits from the 2019 conference and look forward to some of the exciting things you can expect from our 2020 conference. What’s the Focus?

Product Manager 97

Product Manager Product Management Management Management 97

Intercom, Inc.

JULY 31, 2019

53% of buyers are more likely to buy from a business they can message, so if you’re looking for ways to make your marketing more effective in 2019, live chat is the way to go. Use these details plus those gathered from data enrichment tools to segment your users and personalize their next steps. By using chatbots.

Marketing 177

Marketing User Testing Research Software Embedded Analytics 177

Userpilot

DECEMBER 23, 2020

As your newsfeed was becoming more and more cluttered with grim reports of the coronavirus spread, you may have inadvertently missed some exciting news from the world of product. Analytics & Experimentation. Building your own product adoption tools can set you back a lot of money. Gamification & Personalization.

Analytic Tools 122

Analytic Tools Onboarding KPIs Data Visualization Product Research 122