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5 Reasons Why You Need a Customer Feedback Platform

Alchemer Mobile

Being available to gather and respond to customer feedback is becoming more the norm for most companies, but it doesn’t mean it’s getting any easier to take on alone. Let’s look at five reasons why you should consider using a customer feedback platform. to find the right time to ask for feedback.

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8 Customer-Led Marketing Examples to Inspire Your Strategy

Userpilot

HubSpot gives a platform to its customers at Inbound conference. Starbucks launched the “My Idea” platform for continuous innovation and growth. To help customers achieve their objectives more easily, the company rolled out a loyalty program that rewards users for inviting others to the platform.

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7 Common Types of Software Testing

Usersnap

Most developers have no clue about how testing is actually done, and how valuable the understanding of software testing basics can be for developers who really want to excel in their careers. I owe a large amount of the success I have had in my career as a software developer to my background in testing. Click To Tweet. Click To Tweet.

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How Well Do You Really Know Your Customers?

Revulytics

Remember the still-maligned Windows Vista operating system upgrade ? What about Google’s Lively 3-D virtual world simulator and Allo instant messaging platform ? These software giants’ experiences exemplify the real-world cautionary tale of what happens when there is insufficient understanding of customer needs and requirements.

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What is Product Intelligence?

Amplitude

Product Intelligence software helps teams use their customer data to build great product experiences. Interact directly with customers, with rapid feedback loops, more signal, and less noise. McKinsey , The business value of design, October 2018). All while enabling self-service across lots of teams.

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5 Machine Learning Lessons for Product Managers

Mind the Product

According to Crunchbase, in 2018 there were 5,000 startups relying on machine learning for their main and ancillary applications, products, and services. trillion to global GDP, “making it the biggest commercial opportunity in today’s fast changing economy”, according to a recent report by PwC.

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Ship outcomes, not just features, with the Product Impact Framework

Intercom, Inc.

In 2018, our co-founder Des adopted a new internal mantra: “It’s all about market impact.”. Earlier this summer we released Inbox apps , which allows Intercom customers to customize their Intercom Inbox by arranging their tools and the information they see about their customers. As we scaled, that had to change.