Product Talk

JANUARY 8, 2020

Doing one of my favorite things—presenting at Mind the Product. Over the past six years, I’ve developed and honed my Continuous Discovery Habits curriculum by reading and writing about the best research on problem-solving , decision-making , and critical thinking. I run a 12-week coaching program for product trios (i.e.

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UX Planet

SEPTEMBER 16, 2024

You thought you had it sussed: you knew that all UX projects started with extensive user research; you knew that prioritised requirements were essential; you knew that a project is judged on its final deliverables. The Lean Research Loop The Lean UX approach as an iterative project life cycle has been conceptualised as the Lean Research Loop.

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Amplitude

MAY 6, 2020

Product Intelligence software helps teams use their customer data to build great product experiences. Product Intelligence is a response to these shifts—changes in how we interact with products, and how companies are competing to retain, delight, and engage customers. Today, we—the product-using public—have more choices.

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Mind the Product

MAY 13, 2019

I’m a product manager at Monzo. We recently reached 1,800,000 current account customers – after launching in January 2018 – and are focusing on growing our user base and revenue. We built our knowledge from desk research, user interviews and personal experiences. Make Sure Your Team Goals are Based on Company Goals.

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Research Software User Testing Feedback Software Customer Experience 194

Usersnap

MAY 21, 2019

What this actually means, in terms of numbers, is just a handful of people who are extremely happy with your product and want to pass along their customer experience to everyone they know. Nielson Advertising’s research showed 92% of customers trust recommendations from people they know. Create a Feedback Loop.

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User Testing Customer Experience Customer Feedback Product Research 74

Userpilot

SEPTEMBER 9, 2024

In-app surveys to collect customer feedback. Ready to build a customer-led product strategy? Try Userpilot and Take Your Product Strategy to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is customer-led marketing? Dropbox’s customer-led product strategy. HubSpot’s INBOUND.

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Customer Feedback Customer Experience Data Visualization Analytic Tools 111

Userpilot

JULY 24, 2023

Every new product launch is equal parts intimidating and exciting. As the market becomes increasingly saturated with similar SaaS products, your product launch can easily get lost in the noise. Therefore, you need a solid product launch plan to ensure your product isn’t among the 95% of new products that fail each year.

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Product launches User Testing Product Research Feedback Software 98

Usersnap

APRIL 18, 2019

Turns out, without actually speaking to your customers, you can’t truly know how they feel about you , your products or your business. A low NPS means your customers aren’t completely happy with the service or products you provide. Keeping your customers happ y isn’t simply a by-product of running a business. Click To Tweet.

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Customer Experience Customer Feedback User Testing Product Research 76

Alchemer Mobile

JUNE 9, 2020

And even in the area of product we have a funnel. And then it goes through a process of discovering what’s possible, how big it is, how expensive it might be to develop, and testing it and seeing if it really works and then meets the market. But again, this marketing funnel, we’re very conversant we understand it.

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User Testing Feedback Software Customer Feedback Data Visualization 182

Userpilot

SEPTEMBER 5, 2022

Join us on the “SaaS Growth and Funding in the Times of Downturn – VC Perspective” live panel at this year’s Product Drive and find out! It will Product Drive's first live panel – but we also have plenty of other talks that will help you build more resilient products and weather the challenging conditions in 2022.

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Agile Velocity

MAY 14, 2020

DevOps is the practice of software development (Dev) engineers and of IT operations (Ops) working together during a product’s entire lifecycle, from design through development to production support, in order to shorten the total lead time (from concept to cash) and to provide predictable delivery of high-quality products.

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Lenny Rachitsky

SEPTEMBER 3, 2024

Each week I tackle reader questions about building product, driving growth, and accelerating your career. He spent the past decade as a VC and product leader helping world-class companies like Faire, Quizlet, and Ibotta accelerate their growth. This makes products less sticky and retention more difficult.

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User Testing Feedback Software Framework Onboarding KPIs 132

Split

AUGUST 28, 2020

From a technical perspective, your developers have a better idea of what’s in a release, whether interdependencies exist, and whether it’s been tested, than any change advisory board. In order to best support both speed and safety AS WELL AS business impact, you want your development teams and your customers driving your decision making.

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Analytic Tools Feedback Software Software Review Weak Development Team 106

Revulytics

SEPTEMBER 6, 2019

While it’s easy to have missed those short-lived or misconceived products, it’s much harder to ignore the fiasco Snapchat encountered when it redesigned the platform in 2018, triggering a tsunami of user backlash, including a petition begging the company to reconsider and a 2% loss of its daily active user community in a single quarter.

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Analytic Tools Feedback Software Reporting Tools Data Visualization 69

DISQO

FEBRUARY 26, 2018

Every year, we survey 150+ digital product managers to benchmark and highlight their activities, preferences, and perceptions. Today, there are more conferences, resources, and tools than ever to support product management. There’s a disconnect between aspirational product management and actual product management.

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DISQO

FEBRUARY 26, 2018

Every year, we survey 150+ digital product managers to benchmark and highlight their activities, preferences, and perceptions. Today, there are more conferences, resources, and tools than ever to support product management. There’s a disconnect between aspirational product management and actual product management.

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Product Research Data Visualization Product Management Product Manager 40

The Product Coalition

MAY 11, 2018

Are your product teams acting on the best product feedback data? Or are your product decisions being fuelled by politics, reaction and gut decision? Or are your product decisions being fuelled by politics, reaction and gut decision? One of the hardest tasks for your product teams is acting on good information.

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Feedback Software Product Research Customer Feedback User Testing 68

Business of Software Conference

OCTOBER 29, 2018

And so, uh, it’s 2018, uh, whether it’s preferred or not, many of us are starting to think about how can we be good at remote teams because of the advantages that affords because of access to talent because of all the nice things, productivity benefits and things like that. It’s super handy.

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Weak Development Team Reporting Tools Feedback Software Data Visualization 79

Agile Velocity

JUNE 6, 2018

At Keep Austin Agile 2018, I presented a talk called “So You Made Your Project Managers into ScrumMasters: Roles Transitions When Becoming Agile”. Also, there was good focus on the skills needed to become a productive member of a more independent team. Product Owners. Start Doing: Business expertise in the product.

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DISQO

JANUARY 10, 2019

Alpha, the rapid consumer feedback platform, today announced the findings from its annual Product Management Insights Report , highlighting the powerful role product managers can play in driving digital innovation — if they are supported and freed up to experiment.

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DISQO

JANUARY 10, 2019

Alpha, the rapid consumer feedback platform, today announced the findings from its annual Product Management Insights Report , highlighting the powerful role product managers can play in driving digital innovation — if they are supported and freed up to experiment.

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User Testing Product Research Reporting Tools Data Visualization 40

Surya Suravarapu

FEBRUARY 13, 2020

You have a business outcome in mind and started on a venture to build or enhance a product. The first order of business is how do I know, as a Product Manager, that I am moving in the right direction. Source: McKinsey & Company, 2018). Source: ProductPlan’s Product Management 2020 Report). What is a Product?

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Reporting Tools Feedback Software Product Research User Testing 52

Indicative

OCTOBER 22, 2020

Product Retention and the Status Quo. This means product teams have to work hard to improve onboarding and engagement to retain customers. However, improving retention is an uphill task, since retaining users in your product is rarely a singular team’s effort. We get it – retaining your customers is hard work.

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Data Visualization Customer Experience Analytic Tools Feedback Software 76

Surya Suravarapu

FEBRUARY 27, 2020

Our success as Product people lies to a great extent on how well we understand the not-so-obvious patterns in the customer intent and behavior. They want to know what the product does for them. If you are in the business of building products, do yourself a favor -- read @alanklement 's 'When Coffee and Kale Compete.'

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Feedback Software Product Research Reporting Tools Research Software 52

ProductBoard

JANUARY 29, 2019

Find the product management conferences you can’t afford to miss in 2019 with this complete list of every product management conference by region and date. Product management conferences and events are an excellent way to learn product management best practices and network with your fellow product managers.

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Research Software Feedback Software Product Research Product Management 74

The Product Coalition

MARCH 23, 2018

Where SaaS companies get prioritization wrong and a new approach to get it right There are many ways to prioritize what makes it onto your SaaS product roadmap and most of them are incredibly time-consuming and only done by your product teams. We also looked at some other research by Mind the Product and by Richard Banfield.

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Feedback Software Research Software User Testing Product Research 60

Business of Software Conference

AUGUST 1, 2019

Read on below to find great talks about: Optimising for Product-Market Fit. Last time: At #BoS2018, the founder of Silicon Valley’s buzziest startup spoke about how he adopted and adapted Sean Ellis’ product-market fit survey at Superhuman. Why competitive advantage doesn’t mean what it used to.

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Feedback Software Research Software User Testing Product Research 8

Andrew Chen

NOVEMBER 1, 2018

The same skills needed to grow new products can be used both to evaluate new startups to invest in, and once we’ve invested; to help them grow. Of course, as an investor you can’t run A/B tests or analyze results directly, but you can form hypotheses, ideate, and apply the same type of thinking. There was a lot to learn.

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Onboarding KPIs Feedback Software User Testing Customer Experience 111

The Product Coalition

FEBRUARY 2, 2019

There are certain books that are required reading for product managers. It’s the idea that motivates the “build, measure, learn” feedback loop and all its attendant techniques in Reis’ book. Eric Reis’ The Lean Startup and Marty Cagan’s Inspired both come to mind. If you take a step back from these books?

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Intercom, Inc.

FEBRUARY 27, 2020

With such a game-changing product to share, we also wanted to bring you the backstory from the folks who have been in the trenches, bringing Resolution Bot to life. One thing we’ve really tried to do is to be able to do the full product loop ourselves. ” So we built this product that eventually became Answer Bot.

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DISQO

JULY 11, 2019

We ran user discovery tests on Alpha to get the answers to our questions. Of the 745 users Alpha surveyed, 51% said they are not at all familiar with cryptocurrency. “How 2018 was a difficult year for Facebook. Enough to hurt the successful launch of a new product? appeared first on Feedback Loop.

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DISQO

JULY 11, 2019

We ran user discovery tests on Alpha to get the answers to our questions. Of the 745 users Alpha surveyed, 51% said they are not at all familiar with cryptocurrency. “How 2018 was a difficult year for Facebook. Enough to hurt the successful launch of a new product? appeared first on Feedback Loop.

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Product Research Reporting Tools User Testing Data Visualization 40

Bain Public

MAY 21, 2018

Tomorrow’s Product Managers Will Need Solid Data, Model, and Problem Understanding. When people talk about Product Management of the future, the first theme that comes to mind is artificial intelligence (AI). Product Managers can start implementing AI by adopting a bottom-up approach. The Current Product Management Process.

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The Product Coalition

MAY 25, 2018

TL;DR: Webinar Product Backlog Anti-Patterns The third Hands-on Agile webinar product backlog anti-patterns covers common problems from out-dated and oversized tickets to the part-time proxy product owner and his or her idea repository. On June 5th, 2018 , the fifth webinar will address Sprint planning anti-patterns ??

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DISQO

JULY 22, 2018

Product management is reaching maturity and unifying around proven techniques and best practices. That’s the overarching takeaway from the recent Mind The Product , the world’s largest product management conference. That though is also the paradox of product management. Nis Frome (@nisfrome) July 17, 2018.

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DISQO

JULY 22, 2018

Product management is reaching maturity and unifying around proven techniques and best practices. That’s the overarching takeaway from the recent Mind The Product , the world’s largest product management conference. That though is also the paradox of product management. Nis Frome (@nisfrome) July 17, 2018.

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Customer Feedback Product Research Product Management Product Manager 40

The Product Coalition

OCTOBER 22, 2018

What you think the title might be sums how a lot of customers feel about their experience with SaaS organizations big and small when it comes to giving you their ideas, feedback & feature requests. However, customer feedback is actually a huge opportunity for your business. Think about where your product feedback comes from.

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