Intercom, Inc.
DECEMBER 10, 2019
In 2018, our co-founder Des adopted a new internal mantra: “It’s all about market impact.”. In addition, business metrics tend to be lagging indicators, which means that the feedback loop from testing to learning is often too slow to be of practical use to a team. As we scaled, that had to change.
Alchemer Mobile
NOVEMBER 29, 2018
Through proactive engagement and creating customer feedback loops, Apptentive has helped our customers boost engagement to 23%, reaching 20 times more customers than the conventional rate. The Opportunity to Drive Revenue Through Feedback is Growing. Not only do customers expect it, it’s also a strategic investment.
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Alchemer Mobile
DECEMBER 6, 2018
On December 5, 2018, we hosted a webinar on how product managers can better understand their customers. Think about the last time that an app or service you gave feedback to reached out to let you know that they heard you. That’s the power of an effective feedback loop. Didn’t it feel warm and fuzzy?
Johanna Rothman
JULY 25, 2018
I’m working on my roadmapping talk for Agile 2018. I finally had the transforming idea about how to position the talk: Roadmapping and product planning are about feedback loops. The shorter the feedback loop, the faster and more often we can learn. How little can you do to get some feedback on the product?
Mind the Product
AUGUST 19, 2019
According to Crunchbase, in 2018 there were 5,000 startups relying on machine learning for their main and ancillary applications, products, and services. We all use AI or machine learning (ML)-driven products almost every day, and the number of these products will be growing exponentially over the next couple of years.
Mind the Product
NOVEMBER 22, 2017
These individual meetings offer a feedback loop about not only the stakeholder’s priorities, but also their goals and whether they are in line with the organization’s goals. Want to learn more about product roadmapping? The post How to Gain Alignment From Your Team on the Product Roadmap appeared first on Mind the Product.
Amplitude
MAY 6, 2020
Interact directly with customers, with rapid feedback loops, more signal, and less noise. McKinsey , The business value of design, October 2018). So how do you chart a different course? The best digital teams have a couple things in common when addressing these challenges. They: Connect to Customers.
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