Intercom, Inc.

OCTOBER 19, 2022

As businesses grow and scale, they need to continue to earn and build on that trust in every way they can – but with rapidly expanding tech stacks, it’s not just their own company policies they need to monitor, it’s those of every company they partner with. Your data is our most critical asset. Data is kept safe at rest and in transit.

Data Visualization 138

Data Visualization Reporting Tools User Testing Research Software 138

Userpilot

SEPTEMBER 9, 2024

Userpilot offers different features for executing a customer-led marketing strategy, such as: Event analytics to understand the customer journey. Get a demo and see how Userpilot can help you collect useful data and trigger personalized experiences customers love. In-app surveys to collect customer feedback.

Data Visualization 101

Data Visualization Customer Feedback Customer Experience Analytic Tools 101

freshtrax

JUNE 11, 2019

According to an article by Tech :: Note , the Japanese tech industry has grown as a whole with continual increases in the total revenue of the industry, from 14,380 billion yen (approx. Top 10 Japanese tech companies by capital value (November 2018). NTT Data Corporation. ?914.9 NTT Data Corporation. ?1,614.8

Technical Review 97

Technical Review Reporting Tools Research Software Data Visualization 97

Userpilot

JULY 12, 2021

How much does your business stand to gain from using customer retention analytics? In this guide, we’ll provide step-by-step processes to generate hard, actionable data and clear strategies for making the most of your relationship with your customers. There are two kinds of customer retention analytics: periodic and retrospective.

Analytic Tools 98

Analytic Tools Data Visualization Customer Experience Research Software 98

The Product Coalition

FEBRUARY 6, 2020

A/B tests, multichannel CJMs and customized content: everyone starts doing it Source: State of Digital Marketing 2019 (by Altimeter) This report provides an update on how companies use digital marketing to drive growth, what goals they set, what practices, metrics, platforms, frameworks they use, and what challenges they face.

Data Visualization 78

Data Visualization Research Software Reporting Tools Analytic Tools 78

Mixpanel

DECEMBER 18, 2018

We spent 2018 working hard to ship features that help you use Mixpanel most effectively, and launching programs that help keep us even more connected to our customers and partners. Once completed, it freed up some of our engineers to work on the features and reports that you use every day. Top releases of 2018. Here they are: 1.

Data Visualization 45

Data Visualization Reporting Tools Analytic Tools Feedback Software 45

Split

MARCH 30, 2023

Feature toggles—or feature flags or flippers—are a powerful tool software engineers use to enable and disable certain features within a codebase. We’ll explore how these tools have become essential to many development processes today, and discuss why they remain so important for software teams of all sizes.

Reporting Tools 59

Reporting Tools Software Review Data Visualization Artificial Inteligence 59

Userpilot

MARCH 7, 2024

I asked DALLE to ‘Give me an image of a tech CEO’. Then I tried regenerating the image to see on which try it would give me a tech CEO of a different gender (or colour). Check out this viral post by Andrew Gazdecki to learn more about what a ‘tech CEO’ is like US Census data from 2022 revealed that only 17% of tech CEOs are female.

Technical Review 104

Technical Review CTO Coach Startups Feedback Software 104

Intercom, Inc.

APRIL 22, 2021

After writing An Elegant Puzzle about the challenges of engineering management in high-growth organizations, his focus shifted to a career path that’s much less understood – the technical leadership track. You last chatted with us way back in 2018, when you shared your insights on engineering and infrastructure management.

Technical Review 274

Technical Review Leadership CTO Coach Weak Development Team 274

TIBCO - Thought Leadership

APRIL 9, 2019

With the dramatic rise in the importance of AI and automation, digital business leaders are faced with a daunting challenge: they need to simultaneously become more insight-driven, more automated, and more agile. Innovative technology is the solution. How can organizations find the right balance? Streaming Business Intelligence.

Reporting Tools 51

Reporting Tools Analytic Tools Data Visualization Technical Review 51

PMLesson's Ace the PM Interview

MARCH 20, 2021

Are you looking to join the lucrative and exciting field of data science? Data scientists have become one of the most in-demand jobs of the 21st-century economy and are needed in almost every single industry. Data scientists regularly report high salaries and high job satisfaction. What is the Role of a Data Scientist?

Data Visualization 64

Data Visualization Artificial Inteligence Reporting Tools Analytic Tools 64

PMLesson's Ace the PM Interview

MARCH 29, 2022

Trying to write a data science resume that stands out to your recruiter and hiring manager? That's especially true if you've never applied to a data science job before. In this article, we'll guide you step-by-step and section-by-section to write a great data scientist resume. What languages do you use?

Data Visualization 52

Data Visualization Analytic Tools Technical Review Weak Development Team 52

Modus Create

NOVEMBER 1, 2021

A recent report by Check Point Research stated that schools and research facilities experienced an average of 1,739 cyberattacks per organization each week in July 2021. . Example of personal data for sale on the dark web. Due to such high-stakes information, breaches in educational institutions can cause severe reputational damage.

Education 97

Education Technical Review Research Software Reporting Tools 97

UX Studio

JUNE 30, 2023

With the increasing competition in the online space, businesses need to ensure their website not only looks visually appealing but also provides a user-friendly experience. California is the home of technology and innovation. We gathered all the insights you need to decide which agency is the best fit for your business.

Research Software 60

Research Software Feedback Software Analytic Tools Reporting Tools 60

The Product Coalition

JUNE 20, 2022

In 2021, 69% of physicians reported burnout. In 2018, their number was 40%. Professional burnout is a state of moral and physical exhaustion that doctors experience due to stress, great responsibility, or working overtime. As of 2018, 54% of physicians worked more than 51 hours a week. What is Physician Burnout?

Healthcare 126

Healthcare Research Software Reporting Tools Data Visualization 126

UX Planet

MARCH 5, 2024

Just as the physical world operates under predictable cause-and-effect relationships, so too does the world of User Experience (UX) design. Behind every interaction on every digital interface, lies a series of cause-and-effect relationships, dictating the predictable outcomes and human behaviors we encounter as users.

Data Visualization 90

Data Visualization UX Research Software Feedback Software 90

The Product Coalition

JANUARY 4, 2019

Bad app reviews can be funny–when they’re not about your app. Reviewers can be pretty vicious. But, with some simple analytics hacks, many of these bad app reviews could have been foiled. With this tool, you can monitor the users’ gesture journey and identify any UX dilemmas that arise out of the current UI design.

Analytic Tools 64

Analytic Tools Technical Review Data Visualization Customer Experience 64

Mind the Product

AUGUST 19, 2019

According to Crunchbase, in 2018 there were 5,000 startups relying on machine learning for their main and ancillary applications, products, and services. trillion to global GDP, “making it the biggest commercial opportunity in today’s fast changing economy”, according to a recent report by PwC. If so, ranking could help.

Artificial Inteligence 183

Artificial Inteligence Data Visualization Product Research Reporting Tools 183

Revulytics

AUGUST 6, 2019

A 2018 survey found that worldwide, 37% of software installed on personal computers is unlicensed, with the commercial value of that unlicensed software coming in at $46.3 Regardless of whether vendors collect their usage data in house or with the help of an outside provider, here’s how they can harness it to enhance these approaches.

Reporting Tools 63

Reporting Tools Analytic Tools Software Review Research Software 63

Userpilot

JULY 13, 2021

UI design is a subset of UX and a UI designer is responsible for designing the visual experience of a digital product for users. UI design is a subset of UX and involves designing the visual experience of a user. While reviewing their design files, ask yourself the following questions: Is the folder structure organized and intuitive?

Research Software 98

Research Software Feedback Software Data Visualization Reporting Tools 98

Intercom, Inc.

AUGUST 18, 2022

Sarah Dayan is a staff engineer at Algolia , a “Search-as-a-Service” platform that helps developers build index and search capabilities into their own platforms through an API, and the host of two tech podcasts: Developer Experience and Entre Devs. Then, four years ago, in 2018, she got a job at Algolia as a software engineer.

Engineering 204

Engineering Software Review Technical Review Development Team Review 204

Centercode

JUNE 15, 2020

In early June of 2020, tech giant IBM announced they will stop offering facial recognition software until further anti-bias testing has been conducted. But IBM has taken it a step further by looking at the ways their technology could lead to harmful — even life-threatening — oversights for lack of thorough testing.

User Testing 69

User Testing Technical Review Product Research Research Software 69

Intercom, Inc.

DECEMBER 17, 2018

Live chat is a powerful tool , but only when it’s used properly. If you want to support customers with live chat, you’ll need to make smart decisions about where it’s added to your site, how your customer service team will use it, and how it integrates with your other support processes.

Research Software 217

Research Software Reporting Tools User Testing Feedback Software 217

The Product Coalition

JULY 8, 2020

However, there are some similarities common for service providers headquartered in every country. In this article, I’m sharing insights from other seekers of a reliable outsource developer as well as my own experience. Vietnam The first and foremost question many business owners will ask is the cost of services.

Software Developers 78

Software Developers Software Development Reporting Tools Software Review 78

Agile Velocity

MAY 14, 2020

They are key inputs for your business and technology discussions around WHAT to work on. It’s more than “Training, Titles, Ceremonies, and Tools.”. An Agile transformation is a rethinking and reworking of how your organization engages technology, people, and processes to achieve specific business outcomes. Business Outcomes.

Feedback Software 98

Feedback Software Agile Analytic Tools Data Visualization 98

Bain Public

JULY 13, 2020

Since meeting at Techstars Montréal AI Accelerator in 2019, we’ve worked with Blaise Transit to provide them with the product leadership consulting, coaching, advice and support they need to bring their entire technical roadmap to the next level. The Product Strategy: How We’ve Helped Blaise Transit.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Technical Review 52

Intercom, Inc.

JULY 9, 2020

In many ways it offers him a unique perspective which he shares with us here – from his early days exploring search as a means to supporting his gaming tournament websites to spearheading the growth of an increasingly important tech discipline. And I would say I have a very analytical and ambitious mind.

Analytic Tools 199

Analytic Tools Research Software Data Visualization Technical Review 199

Gainsight

JANUARY 31, 2022

This situation is especially true when the company is in hyper-growth and introducing specialized customer success technology. For Gainsight, one of the best examples we have seen of a company successfully incorporating CS as an ethos and a technology in a time of hyper-growth is Totaljobs. A Unique MarketSpace.

Analytic Tools 95

Analytic Tools Feedback Software Customer Communications Technical Review 95

Mind the Product

NOVEMBER 30, 2017

On May 25th 2018 something big is happening which needs your attention. In what is the biggest shake-up to data protection legislation in 20 years, the EU’s General Data Protection Regulation (GDPR) will come into force. The GDPR will mean heavier fines for companies where a data breach occurs.

Data Visualization 92

Data Visualization Technical Review Reporting Tools Technical Advisors 92

Mind the Product

JUNE 27, 2019

Again, how religious they reported being before the test had no bearing on the outcome. So, product goals and metrics – the tools that allow you to build design foundations and shape a strategy. These lakes of data have been filtered for insights and fed into learning algorithmic decision machines. You know that, right?

Product Goals 169

Product Goals Data Visualization Reporting Tools Government 169

Alchemer Mobile

FEBRUARY 7, 2019

According to AppAnnie’s 2019 State of Mobile Report , consumers sourced food and drinks through apps 130% more often in 2018 than in 2016. The report attributes this growth mainly to the increasing popularity of both fast food apps (QSR—Quick Service Restaurants) and the rise of food delivery services.

Feedback Software 157

Feedback Software User Testing Customer Feedback Research Software 157

Alchemer Mobile

JULY 16, 2019

Scenario 2 : McDonald’s introduces digital self-order kiosks and table service to cut queue times for customers. percent same-store sales growth by early 2018. Scenario 3: Using futuristic technology can pay handsomely. Over 73 percent of consumers use multiple channels to shop ( Harvard Business Review ). The results?

Analytic Tools 159

Analytic Tools Research Software Feedback Software Data Visualization 159

Business of Software Conference

NOVEMBER 26, 2018

BoS2018. — (@MarkLittlewood) October 3, 2018. We’ve used NPS to gather evaluation data for the conference for a seven years. Michael Trafton (@mikeytrafton) October 3, 2018. Press reviews are kind of blah, sales cycles take too damn long, but you can almost always feel it when it is happening. Upcoming Events.

User Testing 103

User Testing Engineering Product Marketing Feedback Software 103

Mind the Product

APRIL 24, 2018

We didn’t know know if our sales predictions were good or bad. Early numbers indicated that our growth predictions were very wrong. So, while developers were fixing bugs, we started to challenge our critical product pillars by reviewing our answers to the main product questions: Who is our customer? What is our positioning?

User Testing 158

User Testing Customer Feedback Customer Experience Data Visualization 158

Mind the Product

JUNE 19, 2018

It also stretches product managers to consider their impact on the wider business, by asking them to review their products margins and revenue generating impact. Target market: Personas, verticals, use cases, … Use diagrams, visuals, or links to demos where possible. Q1-2018 (actual). Q2-2018 (target).

Data Visualization 99

Data Visualization Research Software Feedback Software Weak Development Team 99

Mixpanel

APRIL 24, 2019

I’m a Software Engineer at Mixpanel, working on our data export pipeline. My focus is on making it as easy as possible to send the data you collect in Mixpanel, to your destination of choice. This pipeline sends your data to Redshift Spectrum, which is different than Redshift. The AWS service for catalogs is Glue.

Data Visualization 77

Data Visualization Technical Review User Testing Feedback Software 77

Modus Create

JUNE 16, 2022

Among many benefits, cloud technology helps financial companies meet the evolving needs of consumers and lower infrastructure costs. In 2018, only one in four banks had a strategy to move to the cloud , according to Accenture. Innovation is a top driver for financial companies moving to cloud technologies.

Reporting Tools 52

Reporting Tools Technical Review Data Visualization Banking 52