Userzoom

APRIL 17, 2018

From invisible UI to emotional personalisation to biometric authentication, which UI trends will be rocking our experts’ socks off in 2018? So over the last couple of weeks we asked some of the most respected UX professionals the following question… What do you think will be the biggest UI trend in 2018? Look, we get it.

Research Software 107

Research Software Feedback Software Analytic Tools User Testing 107

Product Talk

FEBRUARY 21, 2024

They also allow me to later organize opportunities and insights by different segments if I need to. Insights: Anything Else Notable That You Want to Return to Later Opportunities are specific. Instead, it’s an insight. Instead, it’s an insight. I captured that as a key insight.

User Friction 250

User Friction Customer Experience Customer Feedback Analytic Tools 250

Product Management Unpacked

JULY 11, 2019

Today: Product management was listed as one of the “nine best jobs in America” by CBS/Moneywatch in 2018. Product managers were difficult to hire even when the need for talent was coming more specifically from enterprise and B2C software and technology companies. Demand for product managers will not stop in the foreseeable future.

Education 217

Education Automotive B2C Product Management 217

Mind the Product

JUNE 13, 2018

Mind the Product London 2018 on October 18-19 will be better than ever, with more workshops, more networking, and more fun than ever. But most importantly #mtpcon will, as usual, bring you the best minds in product from around the world for a day full of thought-provoking insight, inspiration, and learning. Get those 2018 tickets now!

User Testing 101

User Testing Data Visualization Workshop Product Research 101

Amplitude

NOVEMBER 12, 2019

Whether the pricing model is monthly, yearly, or otherwise, subscription-based pricing models keep revenue relatively predictable. Product analytics help you uncover important insights to answer questions including what is your product’s key activation event that results in longer user retention? opportunities).

Analytic Tools 94

Analytic Tools Onboarding KPIs Enterprise Data Visualization 94

Intercom, Inc.

APRIL 6, 2022

For fast-growing and enterprise organizations, the ability to personalize customer communication in a way that’s scalable is business critical. Wayne Stewart, Atlassian’s Head of CSS Cloud Growth – DevOps & IT, led the support team at incident management platform Opsgenie before it was acquired by Atlassian in 2018.

Customer Experience 230

Customer Experience User Testing Customer Feedback Customer Communications 230

Revulytics

SEPTEMBER 7, 2017

Consider this: by 2018, at least half of IT spending will be cloud-based, according to IDC. But even new enterprise software buyers are investing in on-premise software. One of the major advantages that SaaS delivers is really robust, consumable data on exactly what’s happening at the end-user level in a very efficient way.

Analytic Tools 85

Analytic Tools Feedback Software Data Visualization Reporting Tools 85

Intercom, Inc.

AUGUST 26, 2021

“We had customers that we wanted to talk to, and there were no good tools for talking to customers over the Internet” Des Traynor: This better not end up like one of those NPR documentaries, where it’s like, “My name is Des Traynor and blah blah.””We Is that a third-party tool? What is that?

Feedback Software 223

Feedback Software Analytic Tools Customer Communications Data Visualization 223

Business of Software Conference

NOVEMBER 26, 2018

BoS2018. — (@MarkLittlewood) October 3, 2018. We’ve used NPS to gather evaluation data for the conference for a seven years. Michael Trafton (@mikeytrafton) October 3, 2018. Reporters are constantly calling you. Sean found a leading indicator, one that is benchmarked and one that is predictive.

User Testing 103

User Testing Product Marketing Engineering Feedback Software 103

Indicative

SEPTEMBER 4, 2018

352 billion dollars: that’s how much businesses worldwide spent on enterprise software in 2017. Keeping track of how customers are interacting with their brands, and how long products are taking to catch on with audiences traditionally requires data teams to conduct lengthy analysis. Foster Understanding Beyond the Purchase.

Data Visualization 73

Data Visualization Feedback Software Analytic Tools User Testing 73

Intercom, Inc.

AUGUST 12, 2021

He’s been the Chief Revenue Officer and Chief Strategy Officer at Dialpad, the cloud communication platform, since the spring of 2018, but his fascination for conversations and natural language processing came even sooner. Early in 2017, Dan joined the speech analytics startup TalkIQ, which would later be acquired by Dialpad, as their CEO.

Analytic Tools 223

Analytic Tools Data Visualization Customer Experience User Testing 223

Intercom, Inc.

JULY 21, 2022

Along the way, we’ve interviewed trailblazers, business leaders, makers and doers to share their experience and insights on all things startup strategy, product management, design, marketing, customer experience, and much, much more. For Slack, that was clearly the engineering and dev communities, who love new tools.

Download 215

Download Feedback Software Data Visualization Customer Experience 215

Amplitude

DECEMBER 18, 2018

Available for all customers on the Scholarship, Growth, and Enterprise plans. Searching for work that you and your teammates have created is a core part of the Amplitude experience that will help you collaborate around shared insights. Broadcast impact across your entire organization with TV-mode Dashboards!

Data Visualization 65

Data Visualization Customer Experience User Testing Customer Feedback 65

Indicative

SEPTEMBER 7, 2018

352 billion dollars: that’s how much businesses worldwide spent on enterprise software in 2017. Keeping track of how customers are interacting with their brands, and how long products are taking to catch on with audiences traditionally requires data teams to conduct lengthy analysis. Foster Understanding Beyond the Purchase.

Data Visualization 71

Data Visualization Feedback Software User Testing Dashboard 71

Agile Velocity

MAY 14, 2020

DevOps is the practice of software development (Dev) engineers and of IT operations (Ops) working together during a product’s entire lifecycle, from design through development to production support, in order to shorten the total lead time (from concept to cash) and to provide predictable delivery of high-quality products. Predictability.

Feedback Software 98

Feedback Software Agile Analytic Tools Data Visualization 98

Intercom, Inc.

JULY 9, 2020

When taken in the context of his ‘coming of age’ alongside SEO it’s little wonder that his insights on the topic are worth hearing. We hear Kevin’s predictions for the future of SEO and why keywords might not be as important as we think. And I would say I have a very analytical and ambitious mind.

Analytic Tools 199

Analytic Tools Research Software Data Visualization Technical Review 199

Mind the Product

DECEMBER 18, 2017

All of that growth is thanks to you – thanks to the strength of our community and all the amazing lessons and insights you share with us. Enterprises struggle to innovate and are stuffed with innovation labs, accelerators, incubators, digital transformation programs and the like, which attempt, often unsuccessfully, to fix this.

Data Visualization 129

Data Visualization Product Management Product Manager Customer Experience 129

Userzoom

DECEMBER 20, 2017

At the start of 2017 I made several predictions about UX design and research. Hopefully you had a great 2017 and (soon) a very happy 2018! A quick recap for UserZoom – in early 2017 we redesigned the entire UserZoom product and have consistently improved it throughout the year, and will continue to do the same in 2018.

Data Visualization 50

Data Visualization User Testing Research Software Customer Experience 50

DISQO

JANUARY 10, 2019

Alpha, the on-demand user insights platform, today announced the findings from its annual Product Management Insights Report , highlighting the powerful role product managers can play in driving digital innovation — if they are supported and freed up to experiment.

Reporting Tools 85

Reporting Tools User Testing Data Visualization Customer Feedback 85

Intercom, Inc.

MARCH 8, 2018

In a time where buyer behavior has rendered cold calling nearly obsolete, successful sales prospecting begins with using tools like live chat and social media to build relationships. Dan: I’ve been in enterprise sales now for 18 years. January 1, 2018 I officially started my role as CEO of my own company, Empire Selling.

Research Software 186

Research Software Feedback Software Reporting Tools User Testing 186

Birst BI

MAY 14, 2019

Cloud, digital transformation, mergers and acquisitions, big data analytics, data monetization, and more are all critical business initiatives creating an even greater divide between centralized IT and decentralized analytic teams in the business. Register for the Birst 7 online product launch event, scheduled for June 5.

Data Visualization 9

Data Visualization Analytic Tools Reporting Tools Government 9

freshtrax

JUNE 11, 2019

Top 10 Japanese tech companies by capital value (November 2018). NTT Data Corporation. ?914.9 One interesting thing we can see here is the rise of Sony, also seen in the Top 10 Largest Japanese Companies in 2018. NTT Data Corporation. ?1,614.8 NTT Data Corporation. ?98.1 Revenue in Yen. Revenue in USD. SoftBank. ?1,065.5

Technical Review 97

Technical Review Reporting Tools Research Software Data Visualization 97

freshtrax

JULY 16, 2019

In 2018, the total amount of VC investments was more than $3.5 Top 10 Largest Japanese Companies in 2018. Mercari was a unicorn startup as it was valued at an estimate of more than $1 billion before its IPO launch in 2018. A few years ago, Mercari branched out its business and launched “merpay”, a mobile payment service.

Research Software 91

Research Software Reporting Tools Startups Data Visualization 91

Mind the Product

DECEMBER 4, 2017

Recently, Gartner revealed its top predictions for IT organizations for 2018. Gartner predicted that by 2022, most people in mature economies will consume more false information than true information. For enterprises, this acceleration of content in a social media-dominated discourse presents a real problem.”.

Data Visualization 159

Data Visualization Development Artificial Inteligence Customer Experience 159

Intercom, Inc.

FEBRUARY 1, 2018

We’ve now expanded up and down the funnel to now be part of performance marketing and demand generation, all the way through to driving those teams to actually upgrade us through the self-service funnel. For Slack, that was clearly the engineering and dev communities, who love new tools. Growing beyond word of mouth.

User Testing 174

User Testing Marketing Research Software Feedback Software 174

Amplitude

SEPTEMBER 12, 2019

Each year, The Cloud 100 is selected and ranked by a panel of judges from leading public cloud companies using qualitative and quantitative data submitted by nominees along with publicly available third-party data sources. Today, Amplitude serves over 30,000 teams including 800+ corporate and enterprise customers.

Data Visualization 69

Data Visualization Analytic Tools User Testing Customer Experience 69

Amplitude

MARCH 1, 2018

However, customer expectations on the value and level of service a software product should offer them are very high today. That’s why we gave away 10M user actions per month on our free starter plan so that no one would have to struggle for insight the way we did. Building startups is hard and getting harder. 90% Scholarship.

Analytic Tools 65

Analytic Tools Data Visualization Startups Customer Experience 65

Amplitude

NOVEMBER 2, 2018

Keep your team engaged with the data, with our new Slack integrations! If an insight is discovered, but nobody else on your team knows about it, was it really discovered? When new content (chart, dashboard, or notebook) gets shared in that Team Space, it’ll also send a slack notification to the team. Available for all customers.

Data Visualization 53

Data Visualization Customer Feedback KPI Customer Experience 53

eG Innovations

OCTOBER 27, 2022

The focus of IT monitoring has been to gather metrics about the operations of an IT infrastructure’s hardware and software assets to ensure that all the key functions are being performed as expected to support applications and IT services. Legacy monitoring tools have often been difficult to install and use, generate a lot of noise (i.e.,

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Artificial Inteligence 52

Business of Software Conference

AUGUST 1, 2019

On joining Venture Capital firm Warburg Pincus in 1988 he built their IT Investment practice, which focussed heavily on Enterprise Software. Bill Janeway (Partner & Senior Advisor, Warburg Pincus) – The Rise & Fall Of Enterprise Software from Business of Software Conference. The Rise And Fall Of Enterprise Software”.

Analytic Tools 10

Analytic Tools Reporting Tools Enterprise Software Review 10

Revulytics

DECEMBER 4, 2018

One very effective way for ISVs to do this is by bringing together usage and compliance analytics to reliably pinpoint misuse – and remedy as much of that as possible before overt legal action is necessary. Leverage compliance and usage analytics to reduce the audit need. Take an inside-sales approach to compliance.

Data Visualization 59

Data Visualization Analytic Tools Reporting Tools Research Software 59

Amplitude

AUGUST 31, 2018

In the new layout, charts, cohorts, user lookups, dashboards, and notebooks are all created from one places that you can spend more time getting things done, and less time navigating to them. Analytics is a team sport, and some of the most valuable analyses are collaborations among teammates. A space to share analyses with your team!

Data Visualization 45

Data Visualization User Testing Customer Feedback Customer Experience 45

Lenny Rachitsky

SEPTEMBER 3, 2024

The framework is based on his experience advising dozens of consumer subscription businesses, as well as his analysis of over 30,000 consumer subscription apps (based on proprietary data provided by RevenueCat ) and interviews with leaders at dozens of top consumer subscription companies. Public company market caps are from 8/30/24.

User Testing 130

User Testing Feedback Software Framework Onboarding KPIs 130

Mind the Product

MARCH 11, 2020

Our product helps businesses (especially in financial services) use natural language processing to get information and insights from their documents at scale. My job there was a hybrid of data science and technical product management. After a couple of years, I moved into the program management organisation.

Research Software 106

Research Software B2C Artificial Inteligence Customer Experience 106

Gainsight

NOVEMBER 13, 2018

In case you missed it, or just want to relive the magic, we’ve summed up some memorable moments and takeaways from Pulse Europe 2018. A popular theme at Pulse Europe 2018 was CS > CSM. Support and Services teams should be able to access customer data so they can be aware of any patterns of risk.

Customer Experience 68

Customer Experience Product Research Certifications Data Visualization 68

TIBCO - Thought Leadership

APRIL 9, 2019

With the dramatic rise in the importance of AI and automation, digital business leaders are faced with a daunting challenge: they need to simultaneously become more insight-driven, more automated, and more agile. But technology is also a challenge, as too many tools are inefficient and too few tools are incomplete.

Reporting Tools 51

Reporting Tools Analytic Tools Data Visualization Technical Review 51

Mixpanel

MARCH 30, 2020

In fact, from 2015 to 2018, gender representation had only increased by 2 percent. DonorDrive is at the forefront of making sure non-profit employees are able to “raise money and do good” via an app that easily creates events, automates donor communications, reports business analytics, and integrates with multiple online platforms.

Analytic Tools 116

Analytic Tools Feedback Software Reporting Tools User Testing 116