Alchemer Mobile

JANUARY 30, 2020

In order to make the decision, enterprise teams typically answer three primary questions during their buying journey: Why should we change? Over 150 S&P companies cited NPS in 2018 earnings calls. Source: NICE Satmetrix, 2018. Emotion data tells you the “why.”. What are our options for changing?

Reporting Tools 173

Reporting Tools Technology Data Visualization Customer Experience 173

Amplitude

NOVEMBER 12, 2019

Whether the pricing model is monthly, yearly, or otherwise, subscription-based pricing models keep revenue relatively predictable. Product analytics help you uncover important insights to answer questions including what is your product’s key activation event that results in longer user retention? opportunities).

Analytic Tools 94

Analytic Tools Onboarding KPIs Enterprise Data Visualization 94

Userzoom

DECEMBER 20, 2017

At the start of 2017 I made several predictions about UX design and research. Hopefully you had a great 2017 and (soon) a very happy 2018! A quick recap for UserZoom – in early 2017 we redesigned the entire UserZoom product and have consistently improved it throughout the year, and will continue to do the same in 2018.

Data Visualization 50

Data Visualization User Testing Research Software Customer Experience 50

Mind the Product

JUNE 13, 2018

Mind the Product London 2018 on October 18-19 will be better than ever, with more workshops, more networking, and more fun than ever. But most importantly #mtpcon will, as usual, bring you the best minds in product from around the world for a day full of thought-provoking insight, inspiration, and learning. Get those 2018 tickets now!

User Testing 96

User Testing Data Visualization Workshop Product Research 96

Userzoom

APRIL 17, 2018

From invisible UI to emotional personalisation to biometric authentication, which UI trends will be rocking our experts’ socks off in 2018? So over the last couple of weeks we asked some of the most respected UX professionals the following question… What do you think will be the biggest UI trend in 2018? Look, we get it.

Research Software 107

Research Software Feedback Software Analytic Tools User Testing 107

Mind the Product

DECEMBER 4, 2017

Recently, Gartner revealed its top predictions for IT organizations for 2018. Gartner predicted that by 2022, most people in mature economies will consume more false information than true information. For enterprises, this acceleration of content in a social media-dominated discourse presents a real problem.”.

Data Visualization 153

Data Visualization Development Artificial Inteligence Customer Experience 153

Product Talk

FEBRUARY 21, 2024

They also allow me to later organize opportunities and insights by different segments if I need to. Insights: Anything Else Notable That You Want to Return to Later Opportunities are specific. Instead, it’s an insight. Instead, it’s an insight. I captured that as a key insight.

User Friction 244

User Friction Customer Experience Customer Feedback Analytic Tools 244

Amplitude

DECEMBER 18, 2018

Available for all customers on the Scholarship, Growth, and Enterprise plans. Searching for work that you and your teammates have created is a core part of the Amplitude experience that will help you collaborate around shared insights. Broadcast impact across your entire organization with TV-mode Dashboards!

Data Visualization 65

Data Visualization Customer Experience User Testing Customer Feedback 65

Indicative

SEPTEMBER 4, 2018

352 billion dollars: that’s how much businesses worldwide spent on enterprise software in 2017. Keeping track of how customers are interacting with their brands, and how long products are taking to catch on with audiences traditionally requires data teams to conduct lengthy analysis. Foster Understanding Beyond the Purchase.

Data Visualization 73

Data Visualization Feedback Software Analytic Tools User Testing 73

Revulytics

SEPTEMBER 7, 2017

Consider this: by 2018, at least half of IT spending will be cloud-based, according to IDC. But even new enterprise software buyers are investing in on-premise software. One of the major advantages that SaaS delivers is really robust, consumable data on exactly what’s happening at the end-user level in a very efficient way.

Analytic Tools 85

Analytic Tools Feedback Software Data Visualization Reporting Tools 85

Indicative

SEPTEMBER 7, 2018

352 billion dollars: that’s how much businesses worldwide spent on enterprise software in 2017. Keeping track of how customers are interacting with their brands, and how long products are taking to catch on with audiences traditionally requires data teams to conduct lengthy analysis. Foster Understanding Beyond the Purchase.

Data Visualization 71

Data Visualization Feedback Software User Testing Dashboard 71

Amplitude

AUGUST 31, 2018

In the new layout, charts, cohorts, user lookups, dashboards, and notebooks are all created from one places that you can spend more time getting things done, and less time navigating to them. Analytics is a team sport, and some of the most valuable analyses are collaborations among teammates. A space to share analyses with your team!

Data Visualization 45

Data Visualization User Testing Customer Feedback Customer Experience 45

Lenny Rachitsky

AUGUST 12, 2024

Hila Qu is an Executive in Residence (EIR) at Reforge as well as a renowned growth advisor, angel investor, and published author (her book about growth was named one of the top 10 business books of 2018 in China). They think the leads will come, conversion will come, self-service revenue will come. It's not that easy.

Analytic Tools 52

Analytic Tools Reporting Tools Data Visualization User Testing 52

Amplitude

NOVEMBER 2, 2018

Keep your team engaged with the data, with our new Slack integrations! If an insight is discovered, but nobody else on your team knows about it, was it really discovered? When new content (chart, dashboard, or notebook) gets shared in that Team Space, it’ll also send a slack notification to the team. Available for all customers.

Data Visualization 53

Data Visualization Customer Feedback KPI Customer Experience 53

Agile Velocity

MAY 14, 2020

DevOps is the practice of software development (Dev) engineers and of IT operations (Ops) working together during a product’s entire lifecycle, from design through development to production support, in order to shorten the total lead time (from concept to cash) and to provide predictable delivery of high-quality products. Predictability.

Feedback Software 98

Feedback Software Agile Analytic Tools Data Visualization 98

eG Innovations

AUGUST 30, 2022

FSLogix is used as it reduces user logon times by offloading user profiles to a VHD(X) file and redirect a user’s data and settings to a centralized share repository and attach to those VHD(X) disks at logon. Acquired by Microsoft in 2018, the technology has now been tightly integrated within the Microsoft Portfolio.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Customer Experience 52

TIBCO - Thought Leadership

APRIL 9, 2019

With the dramatic rise in the importance of AI and automation, digital business leaders are faced with a daunting challenge: they need to simultaneously become more insight-driven, more automated, and more agile. But technology is also a challenge, as too many tools are inefficient and too few tools are incomplete.

Reporting Tools 51

Reporting Tools Analytic Tools Data Visualization Technical Review 51

Revulytics

DECEMBER 4, 2018

One very effective way for ISVs to do this is by bringing together usage and compliance analytics to reliably pinpoint misuse – and remedy as much of that as possible before overt legal action is necessary. Leverage compliance and usage analytics to reduce the audit need. Take an inside-sales approach to compliance.

Data Visualization 59

Data Visualization Analytic Tools Reporting Tools Research Software 59

eG Innovations

OCTOBER 29, 2021

Observability uses instrumentation to provide insights that assist monitoring. He said: “Modern distributed applications cannot be effectively monitored by legacy methods, which are based on handling predictable failures. The fact is digital business services have end-to-end and top-to-bottom dependencies. Something Old.

Analytic Tools 52

Analytic Tools Data Visualization Artificial Inteligence Systems Review 52

eG Innovations

FEBRUARY 12, 2021

Role of eG Enterprise in the Citrix User Experience. solutions to enhance IT service performance, increase operational efficiency, ensure IT effectiveness, and deliver on the ROI promise of transformational IT investments across physical, virtual, and cloud environments. remote work has risen by 173% between 2005 and 2018.”.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Research Software 52

Intercom, Inc.

APRIL 6, 2022

For fast-growing and enterprise organizations, the ability to personalize customer communication in a way that’s scalable is business critical. Wayne Stewart, Atlassian’s Head of CSS Cloud Growth – DevOps & IT, led the support team at incident management platform Opsgenie before it was acquired by Atlassian in 2018.

Customer Experience 230

Customer Experience User Testing Customer Feedback Customer Communications 230

eG Innovations

APRIL 12, 2019

Continuous application performance management (CAPM) is a key focus area in the enterprise IT segment. With organizations increasing their focus on digital business services, monitoring and managing the application performance becomes paramount. When a digital business service is slow or down, it impacts the business adversely.

Reporting Tools 49

Reporting Tools Data Visualization Naming Research Software 49

Business of Software Conference

NOVEMBER 26, 2018

BoS2018. — (@MarkLittlewood) October 3, 2018. We’ve used NPS to gather evaluation data for the conference for a seven years. Michael Trafton (@mikeytrafton) October 3, 2018. Reporters are constantly calling you. Sean found a leading indicator, one that is benchmarked and one that is predictive.

User Testing 103

User Testing Engineering Product Marketing Feedback Software 103

Amplitude

SEPTEMBER 12, 2019

Each year, The Cloud 100 is selected and ranked by a panel of judges from leading public cloud companies using qualitative and quantitative data submitted by nominees along with publicly available third-party data sources. Today, Amplitude serves over 30,000 teams including 800+ corporate and enterprise customers.

Data Visualization 69

Data Visualization Analytic Tools User Testing Customer Experience 69

Product Management Unpacked

JULY 11, 2019

Today: Product management was listed as one of the “nine best jobs in America” by CBS/Moneywatch in 2018. Product managers were difficult to hire even when the need for talent was coming more specifically from enterprise and B2C software and technology companies. Demand for product managers will not stop in the foreseeable future.

Education 217

Education Automotive B2C Product Management 217

DISQO

JANUARY 10, 2019

Alpha, the on-demand user insights platform, today announced the findings from its annual Product Management Insights Report , highlighting the powerful role product managers can play in driving digital innovation — if they are supported and freed up to experiment.

Reporting Tools 85

Reporting Tools Data Visualization User Testing Customer Feedback 85

Lenny Rachitsky

SEPTEMBER 3, 2024

The framework is based on his experience advising dozens of consumer subscription businesses, as well as his analysis of over 30,000 consumer subscription apps (based on proprietary data provided by RevenueCat ) and interviews with leaders at dozens of top consumer subscription companies. Public company market caps are from 8/30/24.

User Testing 105

User Testing Feedback Software Framework Onboarding KPIs 105

Userpilot

MAY 5, 2021

Basically, anytime data passes between people and/or systems, a workflow is created. Today, we’ve created a list of the 5 best SaaS and enterprise onboarding workflow software tools for 2021. If you are looking for a more complex onboarding experience for an enterprise product, then be prepared for a long integration process.

Analytic Tools 52

Analytic Tools Onboarding KPIs Data Visualization Customer Experience 52

Amplitude

MARCH 1, 2018

However, customer expectations on the value and level of service a software product should offer them are very high today. That’s why we gave away 10M user actions per month on our free starter plan so that no one would have to struggle for insight the way we did. Building startups is hard and getting harder. 90% Scholarship.

Analytic Tools 65

Analytic Tools Data Visualization Startups Customer Experience 65

freshtrax

JULY 16, 2019

In 2018, the total amount of VC investments was more than $3.5 Top 10 Largest Japanese Companies in 2018. Mercari was a unicorn startup as it was valued at an estimate of more than $1 billion before its IPO launch in 2018. A few years ago, Mercari branched out its business and launched “merpay”, a mobile payment service.

Research Software 91

Research Software Reporting Tools Startups Data Visualization 91

Amplitude

APRIL 25, 2018

April investments included a database migration to improve scalability, automatic failover triggers, and additional data replication. Newly saved charts and dashboards are now discoverable by co-workers, by default. Better insight into the behaviors of a user group. SSO is only available on our Enterprise plan.

Data Visualization 40

Data Visualization Analytic Tools Dashboard Customer Experience 40

Intercom, Inc.

AUGUST 26, 2021

“We had customers that we wanted to talk to, and there were no good tools for talking to customers over the Internet” Des Traynor: This better not end up like one of those NPR documentaries, where it’s like, “My name is Des Traynor and blah blah.””We Is that a third-party tool? What is that?

Feedback Software 223

Feedback Software Analytic Tools Customer Communications Data Visualization 223

Intercom, Inc.

JULY 21, 2022

Along the way, we’ve interviewed trailblazers, business leaders, makers and doers to share their experience and insights on all things startup strategy, product management, design, marketing, customer experience, and much, much more. For Slack, that was clearly the engineering and dev communities, who love new tools.

Download 215

Download Feedback Software Data Visualization Customer Experience 215

Amplitude

AUGUST 29, 2018

Available as part of the Enterprise plan or as part of the Insights add-on. Search for familiar keywords or references to other tools with searchable descriptions in Schema. We’ve seen a lot of customers take advantage of describing their event data in Amplitude to improve the accessibility of data across their organizations.

Data Visualization 40

Data Visualization User Testing Customer Experience Customer Feedback 40

freshtrax

JUNE 11, 2019

Top 10 Japanese tech companies by capital value (November 2018). NTT Data Corporation. ?914.9 One interesting thing we can see here is the rise of Sony, also seen in the Top 10 Largest Japanese Companies in 2018. NTT Data Corporation. ?1,614.8 NTT Data Corporation. ?98.1 Revenue in Yen. Revenue in USD. SoftBank. ?1,065.5

Technical Review 97

Technical Review Reporting Tools Research Software Data Visualization 97

Roy Madden

FEBRUARY 11, 2021

Rev1 ‘s results with Feedly Deeper understanding of emerging trends in foodtech , insurtech , enterprise software , and digital health Able to spot new investment opportunities that might otherwise have been overlooked No more information overload: 70% noise reduction , 5 hours saved per week Try Feedly Enterprise.

Research Software 75

Research Software Customer Experience Analytic Tools User Testing 75

Gainsight

NOVEMBER 13, 2018

In case you missed it, or just want to relive the magic, we’ve summed up some memorable moments and takeaways from Pulse Europe 2018. A popular theme at Pulse Europe 2018 was CS > CSM. Support and Services teams should be able to access customer data so they can be aware of any patterns of risk.

Customer Experience 68

Customer Experience Product Research Certifications Data Visualization 68