New at Intercom uncut: Watch our entire virtual launch event
Intercom, Inc.
MARCH 29, 2022
I first started using Intercom back before OpsGenie got acquired by Atlassian, and 2018 was when the acquisition occurred. We had an inbound sales team as well, basically quite a few groups. Not only do we have this wave of inbound customer volume, we’ve got change in customer expectations. We had a pre-sales team.
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