Userpilot

JULY 12, 2021

How much does your business stand to gain from using customer retention analytics? Considering that retaining customers (and reducing churn ) costs a fraction of acquiring new ones , analyzing what makes customers stay or go is important for any SaaS business. What is customer retention analytics?

Analytic Tools 96

Analytic Tools Data Visualization Customer Experience Research Software 96

Userzoom

APRIL 17, 2018

From invisible UI to emotional personalisation to biometric authentication, which UI trends will be rocking our experts’ socks off in 2018? We KNOW that a good UI is based on research, testing and slow, methodical improvements – not looking at a competitor’s site and saying “ooh, that’s pretty, I’ll steal that!”.

Research Software 107

Research Software Feedback Software Analytic Tools User Testing 107

Alchemer Mobile

MAY 21, 2020

2020 has been volatile for Finance apps. COVID-19 hit apps in the Finance category with a one-two punch, with heavy increases in usage as well as staggering drops in economic activity. And in order to get there, we need to look at data from before the world changed while we try to interpret what comes next.

Finance 147

Finance Feedback Software User Testing Research Software 147

Intercom, Inc.

JUNE 19, 2018

The first sign that the thieves were on the move came when Tristan, CEO of a startup accelerator, was contacted by his bank, Monzo , through their app. In a recent survey of customer support leaders, Aircall, an internet phone system specifically built for online call centers, found that controlling costs was the No.

Reporting Tools 216

Reporting Tools User Testing Research Software Customer Experience 216

Intercom, Inc.

DECEMBER 19, 2018

Intercom, the product, continued to develop at a fast pace with hundreds of new features big and small – from an entirely reimagined Messenger to a thriving Intercom App Store to next generation chatbots, Custom Bots and Answer Bot. Here is our collection of the Inside Intercom highlights from 2018. The best of the blog.

Analytic Tools 150

Analytic Tools Research Software User Testing Customer Experience 150

freshtrax

JULY 16, 2019

In 2018, the total amount of VC investments was more than $3.5 Top 10 Largest Japanese Companies in 2018. PKSHA Technology Inc. Mercari was a unicorn startup as it was valued at an estimate of more than $1 billion before its IPO launch in 2018. Curious to know which innovative startups are successful in Japan? SanBio Ltd.

Research Software 91

Research Software Reporting Tools Startups Data Visualization 91

UX Planet

MARCH 5, 2024

Just as the physical world operates under predictable cause-and-effect relationships, so too does the world of User Experience (UX) design. Behind every interaction on every digital interface, lies a series of cause-and-effect relationships, dictating the predictable outcomes and human behaviors we encounter as users.

Data Visualization 98

Data Visualization UX Research Software Feedback Software 98

UX Studio: Product Management

JANUARY 11, 2022

If you are looking for a web design agency in Vienna —Webdesign Wien Agentur in German — chances are you need help with product design, usability research, training, or consulting. Our experts analyzed services, portfolios, expertise, strengths, and weaknesses of dozens of Webdesign Wien companies to create this curated list.

Research Software 82

Research Software User Testing Customer Experience Data Visualization 82

Revulytics

DECEMBER 4, 2018

Over the years, the software vendors conducting the most licensing audits haven’t changed much, according to the most recent survey by the International Business Software Managers Association (IBSMA). Leverage compliance and usage analytics to reduce the audit need. Microsoft, Adobe and IBM still top that list.

Data Visualization 59

Data Visualization Analytic Tools Reporting Tools Research Software 59

freshtrax

JULY 23, 2019

Looking at quantified insights, however, shows us what conditions facilitate the demands of daily life in Japan, and we can begin to understand consumers as individuals whose lives have a margin for change and innovation. This means that you might want to change your tone of voice accordingly for your brand communication. OECD, 2018 ).

User Testing 88

User Testing Data Visualization Customer Feedback Product Research 88

Intercom, Inc.

DECEMBER 10, 2019

But we didn’t necessarily have full control of those outcomes, nor were we entirely able to predict them. In 2018, our co-founder Des adopted a new internal mantra: “It’s all about market impact.”. How confidently can we predict the increase in retention, for instance? As we scaled, that had to change.

Onboarding KPIs 281

Onboarding KPIs Framework Product Research User Testing 281

freshtrax

SEPTEMBER 3, 2019

According to research conducted by the Japanese Ministry of Internal Affairs and Communications , only 13.3% These results suggest two important insights. Second, there is a lot of opportunity for companies in the video communications market, business chat tools market, and other similar businesses to grow in Japan.

Reporting Tools 90

Reporting Tools Research Software Data Visualization Government 90

Innovatemap

JANUARY 19, 2021

Oftentimes, healthcare companies don’t do anything with those valuable, rich insights. Amy Brown, an experienced professional in the healthcare and insurance industries, realized there needed to be a way to gather and utilize those customer insights. In 2018, the idea for Authenticx was born. Authenticx set out to change that.

Branding 52

Branding Research Software Feedback Software Healthcare 52

UX Studio: Product Management

SEPTEMBER 16, 2021

Apart from working with established brands and startups, we assess the expertise of various companies and create our independent rating list of trustworthy design companies. Imagine you would like to design a new mobile app interface in Berlin. We are ready to help you with any design and research challenges you might have. .

Research Software 59

Research Software User Testing Analytic Tools Feedback Software 59

Mind the Product

APRIL 24, 2018

Setapp provides Mac users with a way to use and discover new apps, and developers with a new way to reach customers and generate extra revenue. We liken Setapp to Netflix for Mac software: the user pays a monthly subscription and receives access to a suite of curated Mac apps. It’s a new style of distribution for Mac apps.

User Testing 154

User Testing Customer Feedback Customer Experience Data Visualization 154

UX Studio: Product Management

JULY 14, 2021

UX studio is one of the global innovation design consulting firms focusing on UX design, research, and strategic consulting. We researched the top design consulting firms’ competency level, experience, and portfolio to define the most reliable design thinking companies you can trust and partner with in 2021.

Consulting 87

Consulting Research Software Reporting Tools User Testing 87

freshtrax

JUNE 11, 2019

To give you a bigger picture of the Japanese technology industry, we dive deeper and introduce the top technology companies in Japan based on the following four criteria: capital value, sales, profit, and number of employees. Top 10 Japanese tech companies by capital value (November 2018). NTT Data Corporation. ?914.9

Technical Review 97

Technical Review Reporting Tools Research Software Data Visualization 97

Alchemer Mobile

JUNE 9, 2020

In this presentation originally delivered at Mobile Growth Summit, Apptentive’s CEO and Co-founder, Robi Ganguly, dives into exactly how companies can use feedback to predict churn and extend customer lifetime value. So that’s where the data is coming from today. Transcript. And even in the area of product we have a funnel.

User Testing 182

User Testing Feedback Software Customer Feedback Data Visualization 182

UX Studio: Product Management

NOVEMBER 22, 2022

81% of the users think less of a brand if its website doesn’t make a good first impression? Your website is the first visual representation visitors see. Creative Brand Design. Since then, we grew into a team of 60 motivated UX designers and researchers. Did you know ??81% Quarter.Digital. Web Choice.

Research Software 79

Research Software Technical Review Data Visualization User Testing 79

Userpilot

MARCH 8, 2022

There are some well-known names as well as new faces on the list, from all over the world – together with their LinkedIn profiles and medium blogs, so you can follow their journeys and insightful posts yourself. You can follow her insights from her professional career on her Medium blog. CEO of Product Labs.

Technical Advisors 106

Technical Advisors Product Research Analytic Tools User Testing 106

Userpilot

JULY 24, 2023

As the market becomes increasingly saturated with similar SaaS products, your product launch can easily get lost in the noise. We provide a product launch checklist to ensure you launch successfully and consider examples of successful SaaS product launches. Then, use the data you acquire to create your ideal user persona.

Product launches 77

Product launches User Testing Product Research ChatGPT 77

nulab

AUGUST 7, 2019

As the use of smartphones rises globally, apps continue to be big business. According to one 2018 study, apps get deleted in 5.8 Clearly, people have no qualms about uninstalling apps. It’s no easy task, but here are the top best practices you’ll definitely need to know for any great mobile app design.

Research Software 69

Research Software Data Visualization Entertainment Customer Experience 69

Usersnap

JANUARY 25, 2021

One survey notes that 75% of people have tried new brands or shopping methods, and the majority plan to continue these new habits. When the crisis ends, most people who have tried new brands say they will stick with those new companies and products. If stores carry both brands, they’ve positioned themselves to be more secure.

User Testing 86

User Testing Product Research Data Visualization Customer Feedback 86

The Product Coalition

JANUARY 5, 2021

No longer just activities of fringe groups who are perpetually looking for an opportunity to lecture you about composting, mindfulness has now become a commonplace word, lauded by research, celebrities, and companies alike. In 2018, Calm quadrupled its revenue to become a profitable business. Clear communication of expected services.

Customer Experience 116

Customer Experience User Testing Research Software Data Visualization 116

Alchemer Mobile

DECEMBER 6, 2018

On December 5, 2018, we hosted a webinar on how product managers can better understand their customers. According to recent research , the top two reasons why customers leave companies are 1) they don’t believe companies care about them, and 2) they are dissatisfied with the service. Those are great odds!

User Testing 170

User Testing Product Research Customer Feedback User Friction 170

freshtrax

SEPTEMBER 10, 2019

However, some are getting creative to stay relevant by leveraging new technologies and incorporating new media ( media that is native to computers/internet ) into their ecosystems. On the other hand, according to research conducted by NHK in November 2018 , only 32.5% In the United States, 93% of U.S. Source: Dentsu.

User Testing 77

User Testing Research Software Customer Experience Advertising 77

The Product Coalition

OCTOBER 23, 2019

I’ve done a lot of research and today I want to present to you my favorite upcoming mobile UX trends for 2020. #1 1 AI Technology and Voice Control Text based inputs and clicking or tapping buttons is kind of “old”. And these systems are becoming more and more intelligent. Reports expect that the VR market will explode.

User Testing 60

User Testing UX Research Software Feedback Software 60

Indicative

OCTOBER 8, 2020

Gaming data is one of the most valuable sources of information out there. . gamers’ weekly leisure time going to playing games as of 2018 — companies are sitting on treasure troves of insight. You need an analytics solution and data strategy that can help make that information useful. .

Data Visualization 145

Data Visualization Analytic Tools Research Software User Testing 145

The Product Coalition

FEBRUARY 6, 2020

After all, when you know exactly what metrics are growing, what market leaders are betting on, how and what budgets are spent, what marketing solutions are chosen, what practices should be implemented and what to focus on in the near future, life becomes better. We hope this material will help you feel more confident in the coming year.

Data Visualization 78

Data Visualization Research Software Reporting Tools Analytic Tools 78

Indicative

MAY 25, 2018

Indicative visited the 2018 Propelify Innovation Festival on May 17th. The event featured leaders in tech, media, and government talking about how technology will impact our world. Deciding by Data. Becoming a data-driven company is about two things; technology and culture. Future of Skills.

Research Software 53

Research Software Banking Certifications Customer Experience 53

Pragmatic Marketing

JULY 18, 2018

This may well be true of the Golden State’s new privacy regulation - the California Consumer Privacy Act (CCPA) of 2018. This law promises to do for California consumers, and quite likely all Americans, much the same that the General Data Protection Directive (GDPR) has done in the European Union.

User Testing 70

User Testing Technical Review Data Visualization Research Software 70

Pragmatic Marketing

JULY 18, 2018

This may well be true of the Golden State’s new privacy regulation - the California Consumer Privacy Act (CCPA) of 2018. This law promises to do for California consumers, and quite likely all Americans, much the same that the General Data Protection Directive (GDPR) has done in the European Union.

User Testing 70

User Testing Technical Review Data Visualization Research Software 70

Surya Suravarapu

FEBRUARY 27, 2020

It is wanting more that pushes humanity to seek improvements, develop new technologies, and reach for a higher level." The users themselves, if they can, may build new solutions: the DIY types. The research team led by George Loewenstein studied two types of emotions that create anxiety: 1) anticipatory, and 2) anticipated emotions. (We

Feedback Software 52

Feedback Software Product Research Reporting Tools Research Software 52

Revulytics

AUGUST 21, 2019

What is Software Piracy? Software piracy is the use of unlicensed software where the user has never paid the software vendor a licensing fee for the application. What are the effects of Software Piracy? billion, and 37% of software installed on personal computers is unlicensed. How to detect Software Piracy?

Software Review 12

Software Review Analytic Tools Reporting Tools Research Software 12

Userpilot

MARCH 6, 2020

As a team supporting diversity and women in tech – we decided to use the International Women’s Day as an opportunity to showcase some of the best talent in the industry – and interviewed the top female Product Managers, Product Owners and SaaS founders and CEOs. Women in SaaS. Women in Product.

Research Software 131

Research Software Analytic Tools Feedback Software Reporting Tools 131

Lenny Rachitsky

SEPTEMBER 3, 2024

If you’re building a consumer subscription app, this post is your new bible. The post includes a plug-and-play benchmarking tool to identify your biggest growth opportunities, 10 of the most powerful levers for scaling your app, and case studies from the world’s top consumer subscription companies.

User Testing 104

User Testing Framework Feedback Software Onboarding KPIs 104

Alchemer Mobile

FEBRUARY 7, 2019

The convenience and near-instant gratification offered by apps in the Food and Drink category is a key part of our modern-day lives. Food and drink apps straddle both the physical and digital worlds, and work to blur the lines between the two. The potential reach of food and drink apps is just being realized.

Feedback Software 157

Feedback Software User Testing Customer Feedback Research Software 157