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2018 on Inside Intercom

Intercom, Inc.

Here is our collection of the Inside Intercom highlights from 2018. The entire genre of product management books, articles and podcasts is basically focused on telling people how to manage competing priorities. The post 2018 on Inside Intercom appeared first on Inside Intercom. The best of the blog.

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UI/UX Articles and Interesting Tidbits of the Week

The Product Coalition

October//12//2018 Here are some interesting finds on UI/UX of the week! Another pertinent article from the Nielsen Norman Group, focused on User Interviews. The article goes into details regarding the differentiation between user interviews and usability testing. Almost anyone can [learn how to] do a usability test.”

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Healthcare UX Trends – Design Challenges Worth Taking In 2018

UX Studio: Product Management

Keeping these in mind, let’s check out what UX trends in healthcare we can catch in 2018! For this reason, we find long rounds of user testing and needs analyses crucial for success. The future arrives in 2018. This article has reached its end. Treatments no longer remain boring must-haves; instead, they become services.

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3 Things I Learned Becoming an Online Only Business

Product Management University

Quick background…our online product management training and certification program was released in late 2018. The significant uptick in volume due to the COVID-19 pandemic has been our best stress test yet. Related Article. It’s completely self-serve. Here are my three big takeaways. Serious relief on my part!

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Lean Canvas vs business plan–and other innovation observations for product managers Jan 19, 2018

Product Innovation Educators

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers and innovators be heroes. Check out Ash’s new article for details [link]. See the details in this HBR article and don’t worry about being outsourced… [link]. 6) Test your minimum viable product with customers.

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How we ensure the highest standards of data privacy and compliance within Intercom

Intercom, Inc.

Explore other articles in the series. We conduct phishing tests for all employees on a rolling basis and are happy to report a >96% pass rate for our whole organization, with supplementary training where needed”. We have role-specific training and phishing tests to prepare our staff. Explore other articles in the series.

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Product manager vs Product management–and other innovation observations for product managers Feb 9, 2018

Product Innovation Educators

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers and innovators be heroes. The product manager role is becoming more qualitative in 2018. Absent from them, beyond some A/B testing of UI preferences, were metrics that considered customer value and brand loyalty.