2017 Product Research Technical Review 
Intercom, Inc.
DECEMBER 12, 2018
Known as the Martech 5000 — nicknamed after the 5,000 companies that were competing in the global marketing technology space in 2017, it’s said to be the most frequently shared slide of all time. Marketing technology is now the largest portion of total marketing budget (29% on average according to Gartner ).
Mind the Product
SEPTEMBER 10, 2017
I opened this year’s Mind the Product London conference by suggesting that product management isn’t actually about managing products, but about managing people. I believe that to be successful we need to work across disciplines and make sure that everyone in the team owns the product together. Saving Time and Money.
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Product Talk
AUGUST 10, 2016
I’ve been coaching product teams for three years on modern product discovery and this single change has had a bigger impact on how teams work than everything else I do with them combined. I hope to have the book ready by early 2017 and I’ll be blogging bits and pieces along the way. So I knew something had to change.
Intercom, Inc.
OCTOBER 8, 2020
Freemium’s a great way to acquire lots of customers relatively quickly and easily, but the job of converting them to using a paid product is where the rubber meets the road. Kristen joined Atlassian when it acquired Trello in 2017, where she is now Global Head of EDR Sales. Let the product be your sales guide.
Intercom, Inc.
JANUARY 2, 2019
In 2018, we doubled the size of our R&D teams to continue building best in class products with non-stop innovation. We strive to let our product do the talking. In 2018, we also launched our public Intercom App Store , which has over 130 apps and integrations that help you streamline your workflows and increase your productivity.
Alchemer Mobile
JUNE 12, 2019
You might see hundreds or thousands of new installs every day, but the true test of a quality app is how many of those customers become engaged and profitable? Driving higher survey response rates and extracting more meaning from NPS. All in all, they started gathering incredible feedback from their short, monthly surveys.
UX Planet
FEBRUARY 2, 2024
The potential of quantum computing and artificial intelligence to enhance user research User research is crucial for the human-centered design of digital products and services. However, traditional user research methods can be time-consuming, subjective, and difficult to scale. Unconscious bias can influence results.
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