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The ultimate marketing technology stack for 2019

Intercom, Inc.

Known as the Martech 5000 — nicknamed after the 5,000 companies that were competing in the global marketing technology space in 2017, it’s said to be the most frequently shared slide of all time. The reasons for this growth – high-velocity economics of software innovation, the migration of money from old media to new media, etc.

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Live chat for business: everything you wanted to know about live chat but were afraid to ask

Intercom, Inc.

The solution is simple – install live chat on your website and start having conversations with people who are live on your website. If you think live chat is just for customer service, you’re missing a trick. Look no further than the 2017 edition of Mary Meeker’s Internet Trends Report. Use real names and faces.

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Web or app Development – Which is Better?

Mind the Product

So, which platform should you adopt for a new digital service, mobile app or the web? A domain name and a website for your brand is a good start, but not enough. This is where all platforms stumble, the average reaction rate being just 7.8%. in 2017 to 7.8% This figure is declining (down from 8.4%

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Top 10 Japanese Startups

freshtrax

PKSHA Technology Inc. It is an e-commerce company that provides a platform on the C2C online resale marketplace. It is an e-commerce company that provides a platform on the C2C online resale marketplace. The platform started from a mobile phone app and has expanded to a website with more than 10 million active monthly users.

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Driving new revenue: how real-time support improves conversion

Intercom, Inc.

Many businesses look at customer support through the lens of their bottom line, and they look to drive support costs down in two ways: Drive operational efficiency – e.g. improve team productivity, offer self-service support. Look no further than the 2017 edition of Mary Meeker’s Internet Trends Report.

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9 Must-Have Features To Look For In Customer Engagement Platforms (CEPs)

Userpilot

Speed, convenience, how helpful the employees were, and friendly service were shown to be the must-dos with each being “important” to 70% of customers. The study showed that companies that get customer success right prioritize technologies that improved customer experience. What is a customer engagement platform (CEP)?

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Coda’s Shishir Mehrotra on rethinking docs from scratch

Intercom, Inc.

How do you name an all-in-one solution for a plethora of problems, which – until now – have required individual tools? Coda’s purpose: prove that docs can be as powerful as apps – and provide an elegant solution to the problems of 2020, not 1980. Google uses a system for goal-setting called OKRs.