Intercom, Inc.

NOVEMBER 5, 2018

A large portion of your website visitors who might buy your product are not finding their way to a contact form or demo request. Look no further than the 2017 edition of Mary Meeker’s Internet Trends Report. To test this hypothesis and measure the impact on our business, we ran a 16-week randomized split test.

Reporting Tools 239

Reporting Tools User Testing Data Visualization Customer Experience 239

Mind the Product

FEBRUARY 21, 2017

MTP Engage Hamburg will be a one-day event for 300+ product people with 4 keynotes, 12 sessions with members of the local product community, and many ways for product people to engage & learn. His fourth startup NumberFour is one of the most curiously awaited product launches in 2017. Sebastian Deterding.

Research Software 133

Research Software Feedback Software Product Research User Testing 133

Alchemer Mobile

APRIL 24, 2018

What are some of the hottest, up-and-coming mobile apps not named Instagram, Snapchat, or Uber? App Name: Venmo. As a mobile product manager, one challenge I face is prioritization. In late 2017, my team launched instant transfer on Venmo. App Name: Duolingo. App Name: DoorDash. in funding? Ny Vo of Venmo.

User Testing 203

User Testing Customer Experience Artificial Inteligence Naming 203

Mind the Product

MAY 25, 2018

In 2012, when I was working as part of the JustGiving team responsible for innovative products and disruptive business models, we decided to test how people could raise money for non-charitable good causes. The output from a product in a box game, where we imagined how we would position the product if it was on sale in a supermarket.

User Testing 125

User Testing Weak Development Team Onboarding KPIs Customer Experience 125

The Product Coalition

SEPTEMBER 28, 2020

TL; DR: 20 Questions to Ask the Product Owner to Get up to Speed as a New Scrum Master From Scrum Master to Product Owner, this set of questions addresses the future collaboration between the two individuals and the rest of the Scrum Team. emergent products in the complex domain? , Source : Scrum Guide 2017.

Product Research 109

Product Research Customer Experience User Testing Agile 109

Intercom, Inc.

DECEMBER 12, 2018

Known as the Martech 5000 — nicknamed after the 5,000 companies that were competing in the global marketing technology space in 2017, it’s said to be the most frequently shared slide of all time. Here’s a tried and tested formula: Pick a topic/keyword. In fact, it feels pretty old school compared to some of the names of this list.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

Amplitude

NOVEMBER 12, 2018

Holly Hester-Reilly has a fascinating, experiment-driven meets systems-thinking perspective on product management. Prior to jumping into product roles at Shutterstock and Media Math, Holly studied chemical engineering, and practiced research science for several years. Holly: I think the best product managers are like scientists.

Product Research 97

Product Research User Testing Research Software Customer Experience 97

Good Product Manager

MAY 9, 2017

SiriusDecisions 2017 Summit is Next Week! I’ll be in Las Vegas next week for the SiriusDecisions 2017 Summit , which runs from May 16-19. 2017 SiriusDecisions Product Management Tools and Technology Study. — Jeff Lash (@jefflash) April 21, 2017. "Focus If you’re not attending — why not?

Technology 60

Technology Customer Experience Product Management Product Manager 60

Good Product Manager

MAY 9, 2017

SiriusDecisions 2017 Summit is Next Week! I’ll be in Las Vegas next week for the SiriusDecisions 2017 Summit , which runs from May 16-19. 2017 SiriusDecisions Product Management Tools and Technology Study. — Jeff Lash (@jefflash) April 21, 2017. "Focus If you’re not attending — why not?

Technology 60

Technology Customer Experience Product Management Product Manager 60

Good Product Manager

MAY 9, 2017

SiriusDecisions 2017 Summit is Next Week! I’ll be in Las Vegas next week for the SiriusDecisions 2017 Summit , which runs from May 16-19. 2017 SiriusDecisions Product Management Tools and Technology Study. — Jeff Lash (@jefflash) April 21, 2017. "Focus If you’re not attending — why not?

Technology 60

Technology Customer Experience Product Management Product Manager 60

Intercom, Inc.

NOVEMBER 5, 2020

On the podcast, Dee Reddy talks to writer Deborah Fallows about seeing the retail landscape of small-town America from the sky; Director of City Design at the City of Melbourne Prof Rob Adams about urban regeneration for the retail space and the 20-minute city; and Intercom’s SVP of Product Paul Adams about the development and future of ecommerce.

User Testing 206

User Testing Customer Experience Reporting Tools Travel 206

The Accidental Product Manager

FEBRUARY 7, 2022

Cosmetic product managers are going after millennials Image Credit: Albert Lugosi. I mean, customers try products, select the ones that they like, and that’s the end of the story, right? These brands have seen huge growth over the past few years, grabbing market share from the big, established names. billion in 2017.

Branding 123

Branding Product Management Product Manager Reporting Tools 123

The Product Coalition

DECEMBER 23, 2022

Even as product managers (PMs) have grown in popularity over the past decade, the same issue looms across the industry: it’s hard to define the aforementioned value up-front when asked for. Product managers are important and their growth only rises According to Zippia, there are over 41k PMs, just in the US alone.

Analytic Tools 108

Analytic Tools Reporting Tools Feedback Software Product Manager 108

Mind the Product

NOVEMBER 12, 2018

Or perhaps you attempted to enter your name into a text field, only to be told it contained invalid characters? In December 2017, we launched our web app in over 100 languages. After all, why should a speaker of Thai, Zulu, or Armenian have a lesser experience of a product just because they speak a language other than English?

Research Software 140

Research Software User Testing Software Review Product Research 140

The Product Coalition

FEBRUARY 15, 2021

TL; DR: How to Make Agile Work in Fast-Growing Startups For years, I worked in several Berlin-based, fast-growing startups in my capacity as Scrum Master, agile coach, and Product Owner. Consequentially, the bias often results in micromanaging the product delivery organization. Fallacy #6: We Need a PMO for Product A PMO?—?short

Agile 175

Agile Startups Technical Review Software Review 175

Userpilot

MAY 30, 2024

Eric Ries is a name synonymous with innovation and startup success. As an entrepreneur, author, and advisor, Eric has transformed the way businesses approach building products and launching startups with his Lean Startup methodology. Eric defines a startup as any organization creating new products under uncertain conditions.

Webinar 105

Webinar Books Data Visualization Feedback Software 105

UX Studio: Product Management

JANUARY 27, 2022

Here’s when research repositories come in handy. They bring together various points of user input and feedback. So, whether you’re a user experience researcher, a user experience designer, or a product manager, this post is for you. What are the key guiding principles for Research repositories?

User Testing 92

User Testing Research Software Reporting Tools Data Visualization 92

Intercom, Inc.

MARCH 15, 2018

Will Larson has managed infrastructure teams for some of the biggest names in software. Partnering with the Infrastructure, Data and Developer Productivity teams, his group builds the tools that support every Stripe engineer and keep Stripe reliable and performant. product called Yahoo! Finally, we think about latency.

Engineering 214

Engineering Feedback Software Onboarding KPIs Customer Experience 214

Usersnap

JUNE 11, 2019

In the past, the core goal of testing is to find bugs and fix them. But the dynamics of IT and testing landscape have changed now. Agile QA approach and user experience driven development (UXDD) have taken modern software development and testing by storm. Testing is changing, how are you adapting? New testing platforms.

Analytic Tools 85

Analytic Tools Feedback Software Reporting Tools Data Visualization 85

Alchemer Mobile

OCTOBER 2, 2018

transactions in 2017, Starbucks has perfected the art of seamless cross-channel experiences. We were honored to host Keerthi Thiruvazhi, Director of Digital Product Management at Starbucks , at this year’s Customer Love Summit. And like my engineers like to say, I crossed over to the dark side when I came to product management.

Customer Experience 145

Customer Experience User Testing Customer Feedback Product Research 145

UX Studio: Product Management

JANUARY 25, 2022

If you need help with product design or user experience research, contact us at UX studio. Our history dates back to 2013, when David Pasztor, a TED talk speaker and a UX design ambassador, founded UX studio with an audacious goal — to become a global company that designs impactful digital products people love to use.

Research Software 83

Research Software Feedback Software Analytic Tools Product Research 83

Product Innovation Educators

JULY 4, 2022

How product managers can get customer insights from a community to create a competitive advantage. I wanted to learn how this company creates competitive products, differentiating on cost while offering comparative capabilities that equates to much higher value for customers. Summary of some concepts discussed for product managers. [3:15]

Artificial Inteligence 108

Artificial Inteligence User Testing Feedback Software Customer Feedback 108

Userpilot

JUNE 3, 2021

A few weeks ago, I ran a poll on LinkedIn and Twitter asking a simple question: Which human skill do you think is most essential to building great products? There’s growing evidence that human skills may be the competitive edge for high performing product teams and organisations. I’m a bit of a research nerd.

Product Research 98

Product Research Research Software Reporting Tools User Testing 98

The Product Coalition

OCTOBER 26, 2020

The role of the product leader goes far beyond managing the product department. Here is your true responsibility as a product leader, so that it’s no longer a secret. Photo by JOSHUA COLEMAN on Unsplash Most of the CEOs I work with, understand that the role of the product leader is very important. It makes perfect sense.

User Testing 126

User Testing Definition CTO Product Research 126

Brian Balfour

JANUARY 24, 2019

To this day, you can still not sign up and instantly gain access to their product. Yet, they have received more press, word of mouth, and funding than 95%+ of other products. Because they've done the exact opposite of what most do for product and feature launches. Facebook quickly acquired them for $100M in October 2017.

Customer Experience 111

Customer Experience User Testing Product Research Data Visualization 111

The Product Coalition

MAY 15, 2019

As a result, like many others I too have started to think of myself as more of a “product person” these days?—? One signal I’ve been giving much thought too of late is the collision of two roles, Product Management and Product Ownership. A topic of hot debate in the agile and product circles but with very few answers.

Product Manager 92

Product Manager Product Management User Testing Product Research 92

Mind the Product

DECEMBER 29, 2016

2016 was a year when the product management community grew significantly and continued to mature. I think what marks out the following is that they all deliver practical and actionable advice – advice which can be applied by anyone at any stage in their product career. But what did you all want to read and learn about?

Technical Cofounder 121

Technical Cofounder Data Visualization Feedback Software User Testing 121

Intercom, Inc.

SEPTEMBER 15, 2022

Tomoko Yokoi, researcher and advisor in digital transformations at the IMD Business School in Switzerland. Karen Church, Intercom VP of Research & Data Science. This was back in 2017, and in 2017 we all expected flying cars. Karen Church, VP of research and data science, is one of the authors of the report.

Messaging 129

Messaging Reporting Tools Research Software Data Visualization 129

Intercom, Inc.

OCTOBER 10, 2019

We’ve since expanded into the conference-production business. So we use user research – and not only user research, but we try to incorporate a diverse set of perspectives into everything we create. “These two pillars: the user research and diversity of perspective. It’s called Advancing Research.

Research Software 168

Research Software UX Reporting Tools Analytic Tools 168

Intercom, Inc.

SEPTEMBER 30, 2021

That approach is already being rewarded and recognized – Rebecca was recently named on Inc Magazine’s influential Female Founders 100 list for 2021. One of the reasons Rebecca couldn’t see herself as an academic is because academic research all too often stays inside a laboratory. It’s all about the family setting.

Research Software 223

Research Software Feedback Software Data Visualization Artificial Inteligence 223

The Product Coalition

FEBRUARY 22, 2022

Crafting an actionable definition for modern product management One of the questions that founders and CEOs often ask in VP / Head of Product interviews is, “What is product management to you?” Are these four things reflecting well what modern product management is? When overlooked, everything crumbles from there.

Definition 102

Definition Product Research Customer Experience Finance 102

Mind the Product

MARCH 5, 2020

A domain name and a website for your brand is a good start, but not enough. In terms of engagement, research shows that push notifications are the strongest single feature in favor of apps, with web push notifications nowhere near as effective in activating people. in 2017 to 7.8% appeared first on Mind the Product.

Research Software 128

Research Software Reporting Tools Development Data Visualization 128

Business of Software Conference

NOVEMBER 26, 2018

This will change the way that a lot of people think about product market fit, BS metrics, understanding the needs of the people that really matter. “How would you feel if you could no longer use this product?” Rahul Vohra (Founder/CEO, Superhuman) – The Product-Market Fit Engine from Business of Software Conference.

User Testing 103

User Testing Product Marketing Engineering Feedback Software 103

Intercom, Inc.

SEPTEMBER 6, 2018

Your product might be embarrassing, you most likely don’t have much or any funding and you may still be trying to convince others to join you. Once upon a time there was a fish named Nemo. ?Every Because of that they built a small feature into their product so that they could talk to their users. A story of your product.

Customer Feedback 151

Customer Feedback Construction Customer Experience User Testing 151

Intercom, Inc.

MAY 8, 2019

During the course of her time there, she’s seen HubSpot grow from a small, plucky startup into a billion dollar household name. Now HubSpot’s VP of Marketing, Meghan is also the accomplished host of The Growth Show , which unpacks the stories behind inspiring products, businesses and movements.

User Testing 116

User Testing Customer Experience Inbound Research Software 116

Mind the Product

JANUARY 23, 2017

Mind the Product San Francisco 2017 promises to be one of our best product conferences yet, with double the number of workshops, more networking events around the conference, and more fun than ever before. Aparna Chennapragada, Director of Product Management, Google. Melissa Perri, Author and Founder ProdUX Labs.

Research Software 70

Research Software User Testing Customer Experience Workshop 70

ProductPlan

SEPTEMBER 8, 2021

How did Amazon’s product strategy fare during the pandemic? Short answer: Amazon’s product strategy example lead the way). Amazon’s product strategy example has rewritten the book on convenience, easy access, and speed, and in doing so, embedded itself in the daily lives and routines of consumers.

Product Strategy 87

Product Strategy User Testing Strategy Technical Review 87