Alchemer Mobile

APRIL 24, 2018

What are some of the hottest, up-and-coming mobile apps not named Instagram, Snapchat, or Uber? App Name: Venmo. In late 2017, my team launched instant transfer on Venmo. App Name: Duolingo. App Name: DoorDash. App Name: PicsArt Photo Studio. in funding? Most important lessons learned as PMs. Ny Vo of Venmo.

User Testing 203

User Testing Customer Experience Artificial Inteligence Naming 203

Mind the Product

MAY 5, 2017

We wanted to live up to the event’s name and help people engage – and it worked out: Several attendees compared the event to a “class reunion” and spent the day’s long breaks chatting with old and new contacts. — Tim Schurig (@schurock) April 28, 2017. — Eva Nesbach (@EvaNesbach) April 28, 2017. Your Reactions.

Product Research 128

Product Research Workshop Events Customer Experience 128

Good Product Manager

MAY 9, 2017

SiriusDecisions 2017 Summit is Next Week! I’ll be in Las Vegas next week for the SiriusDecisions 2017 Summit , which runs from May 16-19. 2017 SiriusDecisions Product Management Tools and Technology Study. — Jeff Lash (@jefflash) April 21, 2017. "Focus — Jeff Lash (@jefflash) April 13, 2017.

Technology 60

Technology Customer Experience Product Manager Product Management 60

Good Product Manager

MAY 9, 2017

SiriusDecisions 2017 Summit is Next Week! I’ll be in Las Vegas next week for the SiriusDecisions 2017 Summit , which runs from May 16-19. 2017 SiriusDecisions Product Management Tools and Technology Study. — Jeff Lash (@jefflash) April 21, 2017. "Focus — Jeff Lash (@jefflash) April 13, 2017.

Technology 60

Technology Customer Experience Product Manager Product Management 60

Good Product Manager

MAY 9, 2017

SiriusDecisions 2017 Summit is Next Week! I’ll be in Las Vegas next week for the SiriusDecisions 2017 Summit , which runs from May 16-19. 2017 SiriusDecisions Product Management Tools and Technology Study. — Jeff Lash (@jefflash) April 21, 2017. "Focus — Jeff Lash (@jefflash) April 13, 2017.

Technology 60

Technology Customer Experience Product Manager Product Management 60

Intercom, Inc.

MARCH 28, 2018

Look no further than the 2017 edition of Mary Meeker’s Internet Trends Report. A survey cited there found that when respondents were asked to name two ways organizations could improve their customer service, the most common responses were easier access to online channels and faster agent response times.

Customer Experience 213

Customer Experience User Testing Product Research Reporting Tools 213

Intercom, Inc.

NOVEMBER 5, 2020

In his Black Friday: Abandoned Malls series , he traveled around the US to document “ dead malls ”, the name given to malls that have been vacated and neglected. Research completed as early as 2017 suggested that by 2040, 95% of all purchases will be via ecommerce.

User Testing 206

User Testing Reporting Tools Customer Experience Travel 206

Intercom, Inc.

NOVEMBER 5, 2018

Look no further than the 2017 edition of Mary Meeker’s Internet Trends Report. When respondents in an Ovum survey were asked to name two ways organizations could improve their customer service, the most common responses were easier access to online channels and faster agent response times. Use real names and faces.

Reporting Tools 239

Reporting Tools User Testing Data Visualization Customer Experience 239

Mind the Product

MAY 25, 2018

And for that, we needed a new name… Output of one naming brainstorm. After a lot of deliberation we settled on the name Yimby, which stood for “yes in my backyard”. It was time to come home to the parent brand, and time for JustGiving Crowdfunding (the naming brainstorm wasn’t so hard second time around).

User Testing 134

User Testing Weak Development Team Onboarding KPIs Customer Experience 134

Intercom, Inc.

OCTOBER 13, 2020

Resolution Bot took us just under a year to build, from first prototype in November 2017 to launch. Resolution Bot launched in October 2018 and went through a significant update (and name change) early this year, and now uses some of the most sophisticated neural network algorithms there are. A year in the life of a bot. Key takeaways.

Artificial Inteligence 281

Artificial Inteligence Customer Communications Research Software Feedback Software 281

Nir Eyal

APRIL 26, 2017

This exclusive book excerpt is from Vanessa’s new book, Captivate: The Science of Succeeding with People, which was recently named as one of Apple’s Most Anticipated Books of 2017. Nir’s Note: This guest post is by Vanessa Van Edwards, lead investigator at the Science of People — a human behavior research lab.

Books 100

Books Naming User Testing 100

freshtrax

MAY 2, 2019

Since our last article on the top 10 largest Japanese companies in 2017 , we noted a couple of surprising shifts in the list within the past year, such as Sony’s “comeback” and Mitsubishi ranking in the top 10 for the first time in a while. Company Name. The biggest change we saw was an overall decrease in rankings from 2017.

Telecommunications 96

Telecommunications Banking Definition Naming 96

The Accidental Product Manager

FEBRUARY 7, 2022

These brands have seen huge growth over the past few years, grabbing market share from the big, established names. billion in 2017. In a 2017 report on the cosmetics industry, researchers found that “small is the new big,” and they noted that “global brands are losing share as small brands and disruptors are gaining.”

Branding 123

Branding Product Manager Product Management Reporting Tools 123

Mind the Product

FEBRUARY 21, 2017

His fourth startup NumberFour is one of the most curiously awaited product launches in 2017. We want to live up to the name of our event and give various opportunities for attendees to engage. Making Ideas Work in a Complex World. Marco is a German entrepreneur with a passion for making ideas work. The Side Events.

Research Software 141

Research Software Feedback Software Product Research User Testing 141

The Product Coalition

DECEMBER 23, 2022

PMs in the country back in 2017. To make things more eye-opening, between 2017 and 2019, PM job openings in the US alone had already grown in a frenzy: 32% growth from 13.4k About Me My name is Kasey, AKA J.X. Fu (pen name). Based on numbers from Product Board, there were only 13.4k

Analytic Tools 116

Analytic Tools Reporting Tools Feedback Software Product Manager 116

Intercom, Inc.

JULY 4, 2018

This was the basis for my talk on the 2017 Inside Intercom world tour. No wonder marketing has a bad name in the tech industry. In 2017, we created an explicit place in our process for the story: the external pitch for the project, which needs to be drafted right after the problem statement. Product-first contrasts this.

Marketing 191

Marketing User Testing Customer Experience Messaging 191

freshtrax

MAY 16, 2019

Instagram increased users by 39% from 2017 which put the app in Top 10. Nine out of the top ten services accessible through smartphones increased their number of users from the year prior with the top four maintaining their ranks from 2017. However, there were no significant changes from the 2017 results. Website name.

Data Visualization 81

Data Visualization Reporting Tools Naming Customer Feedback 81

Mind the Product

MARCH 5, 2020

A domain name and a website for your brand is a good start, but not enough. in 2017 to 7.8% Comscore also reports that the top 500 (mobile) web sites have twice the visitors of the top 500 apps ( ComScore, 2017 ). So, which platform should you adopt for a new digital service, mobile app or the web?

Research Software 134

Research Software Reporting Tools Development Data Visualization 134

Intercom, Inc.

FEBRUARY 25, 2019

At the start of 2017, we decided we were going to swing the other way and actually have small projects again. In 2017, back to small things. So we gave the project a name. I’m even embarrassed telling you what this name was. The name was “Project Awesome.”. This is a terrible name and a terrible idea.

Onboarding KPIs 160

Onboarding KPIs Customer Experience Naming Engineering 160

Intercom, Inc.

DECEMBER 4, 2019

Effectively you have a range of brand architecture strategies that start with your master brand name at the forefront and then it moves into the background as you move into new product areas. Assuming you have this, how do you expand your product portfolio without risking brand stretch?

Branding 209

Branding Weak Development Team Technical Review Airlines 209

Intercom, Inc.

DECEMBER 12, 2018

Known as the Martech 5000 — nicknamed after the 5,000 companies that were competing in the global marketing technology space in 2017, it’s said to be the most frequently shared slide of all time. In fact, it feels pretty old school compared to some of the names of this list. Alternatives: ZoomInfo, LinkedIn Sales Navigator.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

Mind the Product

SEPTEMBER 1, 2017

In this illuminating talk from Mind the Product San Francisco 2017 Janna Bastow, Co-Founder of Mind the Product and Co-Founder and CEO of ProdPad, shares her own stories of dealing with people, and how she handles the toughest part of the job. How many acronyms and feature names are there that require you or a scrum master to translate?

Data Visualization 153

Data Visualization Product Manager Product Management Weak Development Team 153

Intercom, Inc.

JULY 4, 2018

This was the basis for my talk on the 2017 Inside Intercom world tour. No wonder marketing has a bad name in the tech industry. In 2017, we created an explicit place in our process for the story: the external pitch for the project, which needs to be drafted right after the problem statement. Product-first contrasts this.

Marketing 165

Marketing User Testing Customer Experience Messaging 165

The Product Coalition

NOVEMBER 17, 2024

Access to member only Slack community Our Slack community began in 2017 and has grown steadily ever since. Since 2017 when we started out on Youtube, we’ve now collected over 50k downloads, and average 300-500 listens in the first 30 days per episode. You would receive a unique invite link to join.

Download 78

Download Events Technical Review Naming 78

Intercom, Inc.

MARCH 15, 2018

Will Larson has managed infrastructure teams for some of the biggest names in software. Todd: At the end of 2017 you published a Twitter thread of lessons learned , and one that struck me really reads, “In a scaling organization, the ability to be consistently aligned within and across teams is a marker of excellence.

Engineering 214

Engineering Feedback Software Onboarding KPIs Customer Experience 214

Mind the Product

JANUARY 23, 2017

Mind the Product San Francisco 2017 promises to be one of our best product conferences yet, with double the number of workshops, more networking events around the conference, and more fun than ever before. Nate then became the Chief of Research and Innovation at Tanner Labs, where he built O.C. Melissa Perri, Author and Founder ProdUX Labs.

Research Software 70

Research Software User Testing Customer Experience Workshop 70

The Product Coalition

OCTOBER 26, 2020

It is only in the second edition (released in December 2017) that he added also ‘business viable’. The Dual Role of the Product Leader When you look at the product leader’s role (code name: CPO) compared to their peers (namely CMO, CTO, CRO, CFO), the product leader’s role stands out.

User Testing 128

User Testing Definition CTO Product Research 128

Intercom, Inc.

AUGUST 26, 2021

. “We had customers that we wanted to talk to, and there were no good tools for talking to customers over the Internet” Des Traynor: This better not end up like one of those NPR documentaries, where it’s like, “My name is Des Traynor and blah blah.””We Macey Baker: Well, my name is Macey.

Feedback Software 223

Feedback Software Analytic Tools Customer Communications Data Visualization 223

Mind the Product

DECEMBER 29, 2016

Many themes emerged as fundamental aspects of a product manager’s role – storytelling, listening to customers, building teams that can work effectively to name a few – but the one overarching theme was that of ownership. It was a day full of inspiring and entertaining talks from product leaders, so there was much to absorb and learn.

Technical Cofounder 126

Technical Cofounder Data Visualization Feedback Software User Testing 126

freshtrax

APRIL 25, 2019

They’ve acquired many users since its service launch in Japan in 2017. These concerns make Japanese users reluctant to use real names and show their faces on social media. According to the survey conducted by the Japan Association for Financial Planners , YouTuber ranked 6th as a dream job among male elementary school students in 2017.

Customer Feedback 81

Customer Feedback Research Software User Testing Market Research 81

Nulab

APRIL 11, 2022

Since its launch on October 5, 2017, the Activity Log feature for paid plans has made it easy to check your topic creation history. With this convenient feature, you can see who in your organization created or deleted a topic, updated the topic name and description, or changed which members have access to the topic.

Government 85

Government Download Data Visualization User Testing 85

The Product Bistro

MARCH 3, 2018

Lightroom (LR), or its official name, “Photoshop Lightroom” began as a public beta of a Mac only software in early 2006, was a response to Apple’s “Aperture” program targeted at professional photographers. The Origins. Or, do you focus on the casual user, and make their lives easier? The major changes.

Feedback Software 170

Feedback Software Technology Artificial Inteligence Customer Experience 170

freshtrax

AUGUST 3, 2021

According to Amy Jin , who spoke at an event by Startup Grind on Women’s Leadership , there are more CEOs named Mike than women CEOs in the world. In January 2017, the company released a cloud-based receptionist system called Receptionist – the first of its kind in Japan. The startup world is completely male dominated.

Research Software 98

Research Software Startups Consulting Education 98

The Product Coalition

FEBRUARY 15, 2021

Six Fallacies that Prevent Startups from Adopting Agile Successfully From 2010 to 2017, I worked several years in three Berlin-based, fast-growing startups in my capacity as Scrum Master, agile coach, and Product Owner. Participation is free.) Fast-growing’ in the sense of this article refers to startups of at least 200 staff strong.

Agile 182

Agile Startups Technical Review Software Review 182

The Product Coalition

AUGUST 12, 2019

First principles thinking alongside empiricism formed an essential part of ancient Greek philosophy, namely Aristotle‘s. A helpful companion in this regard is the Scrum Guide Reordered which is based on about 90 percent of the text of the 2017 Scrum Guide, extending its original structure by adding additional categories.

Agile 107

Agile Finance Advertising Reference 107

freshtrax

MAY 8, 2019

the mobile payment market size in Japan is expected to increase from 8 million USD in 2017 to 48 million USD by 2023 (at the rate of 100 JPY = $ 0.8951 USD). Release: August 2017. Pixiv is a Japanese online community for artists and as its name shows, Pixiv PAY is a mobile payment solution provided by Pivix. Technology: QR Code.

Research Software 96

Research Software Banking User Testing Technology 96

Intercom, Inc.

SEPTEMBER 15, 2022

This was back in 2017, and in 2017 we all expected flying cars. But by the time Oxford Dictionaries named the face with tears of joy emoji its 2015 word of the year, it was clear they were here to stay. They post a sticker of their name and an emoji of how they are feeling at the beginning of that meeting.

Messaging 129

Messaging Reporting Tools Research Software Data Visualization 129