Mind the Product

APRIL 18, 2017

UPDATED Mind the Product San Francisco 2017 promises to be one of our best product conferences yet, with double the number of workshops , more networking events around the conference, and more fun than ever before. Josh led Greylock’s investment in SmartThings (acquired by Samsung in 2014) and Jelly (acquired by Pinterest in 2017).

Research Software 80

Research Software User Testing Customer Experience Workshop 80

Intercom, Inc.

NOVEMBER 5, 2020

In his Black Friday: Abandoned Malls series , he traveled around the US to document “ dead malls ”, the name given to malls that have been vacated and neglected. Research completed as early as 2017 suggested that by 2040, 95% of all purchases will be via ecommerce.

User Testing 206

User Testing Customer Experience Reporting Tools Travel 206

Alchemer Mobile

APRIL 24, 2018

What are some of the hottest, up-and-coming mobile apps not named Instagram, Snapchat, or Uber? App Name: Venmo. In late 2017, my team launched instant transfer on Venmo. App Name: Duolingo. App Name: DoorDash. App Name: PicsArt Photo Studio. in funding? Most important lessons learned as PMs. Ny Vo of Venmo.

User Testing 203

User Testing Customer Experience Artificial Inteligence Naming 203

Intercom, Inc.

MARCH 28, 2018

Look no further than the 2017 edition of Mary Meeker’s Internet Trends Report. A survey cited there found that when respondents were asked to name two ways organizations could improve their customer service, the most common responses were easier access to online channels and faster agent response times.

Customer Experience 213

Customer Experience User Testing Product Research Reporting Tools 213

Mind the Product

MAY 5, 2017

We wanted to live up to the event’s name and help people engage – and it worked out: Several attendees compared the event to a “class reunion” and spent the day’s long breaks chatting with old and new contacts. — Tim Schurig (@schurock) April 28, 2017. — Eva Nesbach (@EvaNesbach) April 28, 2017. Your Reactions.

Product Research 120

Product Research Workshop Events Customer Experience 120

Intercom, Inc.

DECEMBER 4, 2019

More recently, however, I’ve realized that the technology industry at large struggles with such clarity and consistency – in marketing terms, there is often a difficulty developing a clear value proposition that aligns with product and brand identity. And whatever you stand for must resonate with your identified target market.

Branding 209

Branding Weak Development Team Technical Review Airlines 209

Good Product Manager

MAY 9, 2017

SiriusDecisions 2017 Summit is Next Week! I’ll be in Las Vegas next week for the SiriusDecisions 2017 Summit , which runs from May 16-19. 2017 SiriusDecisions Product Management Tools and Technology Study. — Jeff Lash (@jefflash) April 21, 2017. "Focus — Jeff Lash (@jefflash) April 13, 2017.

Technology 60

Technology Customer Experience Product Management Product Manager 60

Good Product Manager

MAY 9, 2017

SiriusDecisions 2017 Summit is Next Week! I’ll be in Las Vegas next week for the SiriusDecisions 2017 Summit , which runs from May 16-19. 2017 SiriusDecisions Product Management Tools and Technology Study. — Jeff Lash (@jefflash) April 21, 2017. "Focus — Jeff Lash (@jefflash) April 13, 2017.

Technology 60

Technology Customer Experience Product Management Product Manager 60

Good Product Manager

MAY 9, 2017

SiriusDecisions 2017 Summit is Next Week! I’ll be in Las Vegas next week for the SiriusDecisions 2017 Summit , which runs from May 16-19. 2017 SiriusDecisions Product Management Tools and Technology Study. — Jeff Lash (@jefflash) April 21, 2017. "Focus — Jeff Lash (@jefflash) April 13, 2017.

Technology 60

Technology Customer Experience Product Management Product Manager 60

Mind the Product

MAY 25, 2018

After the 12-week build, a team of three was tasked with validating and growing the product: myself, and two talented marketers. And for that, we needed a new name… Output of one naming brainstorm. After a lot of deliberation we settled on the name Yimby, which stood for “yes in my backyard”.

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User Testing Weak Development Team Onboarding KPIs Customer Experience 125

The Accidental Product Manager

FEBRUARY 7, 2022

New beauty brands have shown up in the market being driven by millennial buyers who buy more cosmetics and skin care than any other demographic. These brands have seen huge growth over the past few years, grabbing market share from the big, established names. billion in 2017. New Arrivals In The Business Of Beauty.

Branding 123

Branding Product Management Product Manager Reporting Tools 123

Userpilot

APRIL 30, 2021

If you’re looking to scale up your SaaS business , you may have considered hiring a marketing agency. Rather than hiring a bunch of marketing people in-house and figuring out a process from scratch, it can sometimes be more cost-efficient to hire an agency, plug your business model into their existing systems, and press play.

Research Software 98

Research Software Marketing Technical Advisors Customer Experience 98

freshtrax

MAY 2, 2019

Since our last article on the top 10 largest Japanese companies in 2017 , we noted a couple of surprising shifts in the list within the past year, such as Sony’s “comeback” and Mitsubishi ranking in the top 10 for the first time in a while. Company Name. The biggest change we saw was an overall decrease in rankings from 2017.

Telecommunications 96

Telecommunications Banking Definition Naming 96

Business of Software Conference

NOVEMBER 26, 2018

This will change the way that a lot of people think about product market fit, BS metrics, understanding the needs of the people that really matter. Jared Spool’s excoriation of the use of NPS by marketing departments had struck a chord earlier in the week. So I’m going to talk about Product-Market Fit.

User Testing 103

User Testing Product Marketing Engineering Feedback Software 103

The Product Bistro

MARCH 3, 2018

Primarily a software related issue (although there are architecture transitions in hardware that are thorny too), the point when an old architecture is holding you back, and market forces are driving the discussion in your market space, a clean rewrite is what is required. The Origins. The Problem Statement. The major changes.

Feedback Software 170

Feedback Software Technology Artificial Inteligence Customer Experience 170

freshtrax

MAY 16, 2019

Instagram increased users by 39% from 2017 which put the app in Top 10. Nine out of the top ten services accessible through smartphones increased their number of users from the year prior with the top four maintaining their ranks from 2017. However, there were no significant changes from the 2017 results. Website name.

Data Visualization 81

Data Visualization Reporting Tools Naming Customer Feedback 81

Mind the Product

MARCH 5, 2020

Nearly all brands that opt for an app-based approach build a website, if only to market their app. A domain name and a website for your brand is a good start, but not enough. You can spend your marketing budget to drive app downloads. in 2017 to 7.8% The web is superb for acquiring new users and building a brand.

Research Software 128

Research Software Reporting Tools Development Data Visualization 128

Intercom, Inc.

FEBRUARY 25, 2019

At the start of 2017, we decided we were going to swing the other way and actually have small projects again. In 2017, back to small things. So we gave the project a name. I’m even embarrassed telling you what this name was. The name was “Project Awesome.”. This is a terrible name and a terrible idea.

Onboarding KPIs 160

Onboarding KPIs Customer Experience Naming Engineering 160

The Product Coalition

DECEMBER 23, 2022

PMs in the country back in 2017. To make things more eye-opening, between 2017 and 2019, PM job openings in the US alone had already grown in a frenzy: 32% growth from 13.4k We drive product direction, define strategy and (sometimes) marketing, and everything in-between. About Me My name is Kasey, AKA J.X. Fu (pen name).

Analytic Tools 108

Analytic Tools Reporting Tools Feedback Software Product Management 108

Pragmatic Marketing

FEBRUARY 17, 2017

What has changed so much about B2B marketing in the last few years that we’re now using a term like revenue marketing? B2B marketers are in a period of extreme transformation. B2B marketers are in a period of extreme transformation. What Is Revenue Marketing? In a nutshell: accountability.

Marketing 70

Marketing Reporting Tools White Paper B2B 70

The Product Coalition

OCTOBER 26, 2020

considering all relevant points of view including the customers, the market, and the company itself. When I send my mentees to work with sales on understanding the customers and the market better , the discussion often gets very quickly into features that are missing in the product.

User Testing 126

User Testing Definition CTO Product Research 126

Intercom, Inc.

AUGUST 26, 2021

. “We had customers that we wanted to talk to, and there were no good tools for talking to customers over the Internet” Des Traynor: This better not end up like one of those NPR documentaries, where it’s like, “My name is Des Traynor and blah blah.””We Macey Baker: Well, my name is Macey.

Feedback Software 223

Feedback Software Analytic Tools Customer Communications Data Visualization 223

freshtrax

APRIL 25, 2019

They’ve acquired many users since its service launch in Japan in 2017. According to the research conducted by Marketing Research Camp , 71.5% These concerns make Japanese users reluctant to use real names and show their faces on social media. Related article] Marketing in Japan – Shyness(?) and Urban Commuting Style.

Customer Feedback 81

Customer Feedback Research Software User Testing Market Research 81

Intercom, Inc.

JULY 21, 2022

Along the way, we’ve interviewed trailblazers, business leaders, makers and doers to share their experience and insights on all things startup strategy, product management, design, marketing, customer experience, and much, much more. Rachel Hepworth: Introducing growth marketing to Slack. That just blows my mind. Here’s Rachel.

Download 215

Download Feedback Software Data Visualization Customer Experience 215

Mind the Product

JANUARY 23, 2017

Mind the Product San Francisco 2017 promises to be one of our best product conferences yet, with double the number of workshops, more networking events around the conference, and more fun than ever before. Tanner’s first human-centered product development team. Melissa Perri, Author and Founder ProdUX Labs.

Research Software 70

Research Software User Testing Customer Experience Workshop 70

Intercom, Inc.

MARCH 15, 2018

Will Larson has managed infrastructure teams for some of the biggest names in software. What are the skills that you value most now among engineers in today’s market? — Will Larson (@Lethain) December 29, 2017. Today he’s leading Foundation Engineering at Stripe. Speeding up your time to alignment.

Engineering 214

Engineering Feedback Software Onboarding KPIs Customer Experience 214

Product Innovation Educators

OCTOBER 20, 2017

6 steps to product-market fit. (1) 6 steps to product-market fit. (1) While many product managers come from a marketing or engineering background, half or more come from other disciplines. You know that the term and tools are going mainstream when it becomes the topic of a new play by the same name, Ideation.

User Testing 48

User Testing Customer Feedback Product Marketing Marketing 48

Intercom, Inc.

MAY 8, 2019

What does this have to do with marketing? Well, in this day and age, the world of marketing can also seem similarly mysterious, except that new tactics and spaces are emerging every year instead of every 100. By building a nimble, swashbuckling team that relishes tackling new challenges on the high seas of marketing.

User Testing 116

User Testing Customer Experience Inbound Research Software 116

freshtrax

AUGUST 3, 2021

According to Amy Jin , who spoke at an event by Startup Grind on Women’s Leadership , there are more CEOs named Mike than women CEOs in the world. While still in highschool, Rika started her company, AMF, a marketing startup run entirely by girls in their teens. The startup world is completely male dominated. DelightedMariko.

Research Software 98

Research Software Startups Consulting Education 98

freshtrax

MAY 8, 2019

the mobile payment market size in Japan is expected to increase from 8 million USD in 2017 to 48 million USD by 2023 (at the rate of 100 JPY = $ 0.8951 USD). Please note that these numbers above are the total market size of both NFC based solution and QR based solution. Release: August 2017. Wallet accounts.

Research Software 96

Research Software Banking User Testing Technology 96

Mind the Product

DECEMBER 29, 2016

Then once you have some prototypes in place, test them – over and over again – to refine not just the user flow and usability, but also the desirability of the product, and thus its feasibility in the market. Product Management is Ownership. Most importantly this is ownership by the team as a whole – not solely the product manager.

Technical Cofounder 121

Technical Cofounder Data Visualization Feedback Software User Testing 121

Brian Balfour

JANUARY 24, 2019

In August 2017, a social quiz app aimed at teens and high schoolers named TBH (To Be Honest) skyrocketed to #1 in the app store in just a couple months. Facebook quickly acquired them for $100M in October 2017. Step Three: Filter You'll never be able to target your audience hypothesis perfectly with any marketing mechanism.

Customer Experience 111

Customer Experience User Testing Product Research Data Visualization 111

freshtrax

MARCH 27, 2019

Digital Content Association of Japan shows that the domestic market size of live streaming services in 2017 was 185 billion yen (1.68 video marketing services landscape in Japan). Some of them are so famous that most Japanese people know their names because they appear on TV daily. Live streaming is a huge trend in Japan.

Customer Experience 105

Customer Experience Customer Feedback Marketing Naming 105

Intercom, Inc.

MAY 10, 2018

Andrew’s been an angel investor and advisor for a slew of name-brand startups; however, he’s most widely known for his invaluable essays on growth. When you have a market that’s so big, where do you start? All have benefited from the sage advice of growth expert and Andreessen Horowitz general partner Andrew Chen.

User Testing 224

User Testing Customer Experience Onboarding KPIs Customer Feedback 224

Intercom, Inc.

SEPTEMBER 15, 2022

This was back in 2017, and in 2017 we all expected flying cars. But by the time Oxford Dictionaries named the face with tears of joy emoji its 2015 word of the year, it was clear they were here to stay. They post a sticker of their name and an emoji of how they are feeling at the beginning of that meeting.

Messaging 129

Messaging Reporting Tools Research Software Data Visualization 129

The Basics of Product Management

MAY 15, 2020

But it all comes down to your market launch. Do whatever it takes to market your product. People use it frequently and it is an established brand name. Prepare your marketing team. New and better products have been entering the market. This is a good time to learn the top 15 benefits of Scrum. Introduction.

User Testing 111

User Testing Wireless Healthcare Reference 111

The Product Coalition

MAY 15, 2019

McElroy influenced two entrepreneurs named, Bill Hewlett and David Packark?—?names names look familiar, anyone? As the name the “Brand Men” suggest the origins of Product Management was truely in marketing. I specifically pulled the best Product Manager Easel Corporation had out of Product Marketing and retrained him.

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Product Management Product Manager User Testing Product Research 92