article thumbnail

Building Resolution Bot: How to apply machine learning in product development

Intercom, Inc.

We are at the start of a revolution in customer communication, powered by machine learning and artificial intelligence. So, modern machine learning opens up vast possibilities – but how do you harness this technology to make an actual customer-facing product? The cupcake approach to building bots.

article thumbnail

529: Is this the best AI-powered market research approach? – with Carmel Dibner

Product Innovation Educators

How AI captures customer needs that human product managers miss Watch on YouTube TLDR In my recent conversation with Carmel Dibner from Applied Marketing Science, we explored how artificial intelligence is transforming Voice of the Customer (VOC) research for product teams.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Growing a unicorn: Inside DeepL (Justyna Walkowska, Product Director)

Mind the Product

Since its launch in 2017, DeepL, a global communications platform powered by Language AI, has experienced exponential growth, making the Cloud 100 list for two years in a row. Most recently, the company raised $300m at a $2 bn valuation.

article thumbnail

529: Is this the best AI-powered market research approach? – with Carmel Dibner

Product Innovation Educators

How AI captures customer needs that human product managers miss Watch on YouTube TLDR In my recent conversation with Carmel Dibner from Applied Marketing Science, we explored how artificial intelligence is transforming Voice of the Customer (VOC) research for product teams.

article thumbnail

Synthesia becomes the UK’s largest AI product: Lessons for product teams

Mind the Product

The startup, founded in 2017, is a milestone for the product and aims to aid Synthesia in its next phase of product expansion. The AI-powered platform creates videos using virtual characters and text. Its primarily usedby over 60,000 customers to make videos for training, sales, and education.

Education 185
article thumbnail

Top 10 Product Talks of 2017

Mind the Product

In this illuminating talk from Mind the Product San Francisco 2017 Janna Bastow, Co-Founder of Mind the Product and Co-Founder and CEO of ProdPad, shares her own stories of dealing with people, and how she handles the toughest part of the job. The post Top 10 Product Talks of 2017 appeared first on Mind the Product.

article thumbnail

391: Product VP of Wyze uses community for product innovation and you can too – with Steve McIrvin

Product Innovation Educators

For our core business like cameras, plugs, and bulbs, we’re investing in internal innovation, especially artificial intelligence. We’re pushing the boundaries of computer vision and machine learning. When we started in 2017, a lot of people didn’t want to spend $150 on a camera.