The Product Coalition

OCTOBER 28, 2021

With their many interfaces, IoT systems already offer numerous attack surfaces?—?and The Danish shipping company Maersk put the damage from a cyber-attack in 2017 at between 200 and 300 million US dollars. Blackmail software had delayed and interrupted operations for weeks. and the trend is rising.

Data Visualization 168

Data Visualization Analytic Tools Systems Review Customer Experience 168

Userpilot

SEPTEMBER 29, 2023

As you read on, you’ll learn: The key responsibilities of SaaS growth teams. Examples of in-app experiments to drive growth. The former is mainly concerned with applying hacks that lead to growth due to virality. Examples of growth experiments in SaaS: Adding an onboarding checklist to improve the activation rate.

Analytic Tools 105

Analytic Tools Research Software Feedback Software User Testing 105

Intercom, Inc.

AUGUST 26, 2021

Karen Peacock: So Intercom is and will be the modern customer communication platform. We realized all businesses need a positive customer experience, and the tooling just wasn’t there. But the tools they had at the time were like email lists, data dumps from Google Analytics, PayPal exports of active subscribers.

Feedback Software 223

Feedback Software Analytic Tools Customer Communications Data Visualization 223

Mind the Product

FEBRUARY 1, 2018

Tuesday : create competing solutions to the problem. Day 2: Create Competing Solutions to the Problem. Sketch process (notes, ideas, crazy 8s, solution sketching). Many Design Sprints at this point consist of rough wireframes based on, say, a screen-based or app interface. Select prototype tool/method.

User Testing 156

User Testing Research Software Analytic Tools Product Research 156

Userpilot

SEPTEMBER 16, 2024

Real-life SaaS examples of successful market development attempts. Let’s explore four real-life examples of how top SaaS companies implemented market development strategies to expand their reach and grow their user base. HubSpot broadened its product range to cater to more business needs, becoming an all-in-one customer platform.

Research Software 105

Research Software Analytic Tools Feedback Software Data Visualization 105

Usersnap

JUNE 11, 2019

Agile QA approach and user experience driven development (UXDD) have taken modern software development and testing by storm. And over 50 % of software firms have daily new releases. You have highly dynamic mobile apps to e-commerce websites to cloud applications working on ‘Software as a Service’ model. New QA mindset.

Analytic Tools 85

Analytic Tools Feedback Software Reporting Tools Data Visualization 85

Userpilot

JANUARY 28, 2022

As a SaaS owner or product marketer, you definitely know that success is highly dependent on good customer experience optimization. Tracking analytics across your customers’ journey can help identify high-friction points. The importance is further amplified for SaaS businesses that rely on subscriptions. NPS calculation.

Customer Experience 98

Customer Experience Feedback Software Analytic Tools User Testing 98

Userpilot

JUNE 19, 2024

Whether you’re looking to deepen your expertise, stay updated with industry trends, or find practical tools to enhance your workflow, the right resources are essential for continuous growth and success. Managing multiple software products and teams brings new challenges for product owners. Let’s get started!

Analytic Tools 52

Analytic Tools Research Software Feedback Software Reporting Tools 52

Userpilot

JUNE 12, 2024

Understanding the salary landscape for software product owners is crucial whether you’re entering the field or looking to advance your career. TL;DR A software product owner is an IT professional tasked to prioritize features , create and maintain product backlog, and work with a Scrum team throughout the product development cycle.

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Analytic Tools Feedback Software Research Software Reporting Tools 52

Userpilot

JUNE 26, 2024

Starting a career as a software product owner requires understanding the key steps, skills, and experiences needed for success. In this article, we will outline the typical journey for software product owners, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Reporting Tools 52

Mind the Product

APRIL 11, 2017

Mind the Product London 2017 on September 8 will be better than ever, with more workshops, more networking, and more fun than ever. She works with companies of all sizes on integrating user research, experimentation, and the right analytics into the product development process resulting in better product decisions.

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Research Software Analytic Tools User Testing Product Research 70

Business of Software Conference

JULY 29, 2019

At every Business of Software Conference we record the talks so that you, the great people of the internet, can join in the feast of learning that our attendees get to gorge themselves upon. Come, join a multitude of SaaS entrepreneurs at the great watering hole of knowledge to learn from some incredible teachers. Product & UX.

Software Review 49

Software Review Analytic Tools Technical Review Data Visualization 49

Userpilot

DECEMBER 3, 2020

What a knowledge base can do for SaaS products. A knowledge base is a structured set of resources that SaaS users can access in-app, geared towards helping them get the most out of the product. At Userpilot, our in-app Knowledge Base (created in Userpilot as well!) What is a knowledge base and why do I need one?

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Feedback Software Analytic Tools Customer Experience Customer Feedback 90

The Product Coalition

MARCH 6, 2019

If you’re a mobile app product manager there’s a whole additional layer of complexity to add to that cake. Your software needs to be updated frequently and to the satisfaction levels of the app store gatekeepers. Simply follow the below steps and tick them off in turn to deliver the best mobile app product you can.

Analytic Tools 60

Analytic Tools Feedback Software Research Software Data Visualization 60

Amplitude

MAY 17, 2017

The world of analytics is full of red herrings and false paths. Your web analytics team comes to you with a surprising revelation. Your e-commerce business—usually active 24 hours a day, 365 days a week—shows no sales, no visitors, no nothing for an entire hour between 2am and 3am on March 12th, 2017. Another academic, Prof.

Data Visualization 71

Data Visualization Analytic Tools Software Review Technical Review 71

UX Studio: Product Management

JANUARY 25, 2022

As a global agency with over ten years of experience, we reviewed hundreds of design agencies in London, Berlin, New York, and San Francisco to create a curated list of agencies you can trust and work with. This time, we reviewed web design Manchester agencies and listed the five best design companies in Manchester 2022.

Research Software 83

Research Software Feedback Software Analytic Tools Product Research 83

UX Studio: Product Management

JULY 5, 2021

As an expert and an opinion leader in the UX field, we’ve reviewed the competency, portfolio, and former projects of New York design agencies to define the best user experience design agencies in New York , based on our judgment. . UX studio is an established design agency helping companies worldwide design impactful digital experiences.

Research Software 82

Research Software Analytic Tools Feedback Software User Testing 82

Alchemer Mobile

OCTOBER 9, 2018

Please make sure that you are submitting questions through the mobile app. So it’s App Store reviews, it’s direct customer feedback through a customer feedback link. In terms of quantitative feedback, we have our analytics from our website as well as mobile app. Looks like we’re good. Okay, sorry.

User Testing 150

User Testing Customer Feedback Customer Experience Feedback Software 150

Usersnap

AUGUST 12, 2024

Finding the right tool was challenging for me as a product manager, but I realized how crucial the right choice is for quality feedback and business growth. The right tool helps create NPS surveys, gather accurate NPS score data, and enhances the overall customer experience by providing actionable insights.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Amplitude

JUNE 8, 2017

Social Capital’s work consists of helping solve the world’s largest problems which it does by investing in technology in sectors such as healthcare and education, and companies both within and outside of the United States. Ashley : A common thing that we ask during due diligence is cohort data.

Technical Review 58

Technical Review Technical Advisors Development Team Review Software Review 58

Userpilot

APRIL 7, 2021

Well, let’s say you have a newsletter building tool with 3 million users and your competitor has 800,000. Source: Google Playtime EMEA 2017. Source: Google Playtime EMEA 2017. By watching your users’ behavior in your product analytics tool, user session recordings, and user interviews, you will see some patterns emerge.

Onboarding KPIs 92

Onboarding KPIs User Testing Customer Experience Customer Feedback 92

UX Studio

JUNE 30, 2023

We deliver impactful, user-friend, and unique solutions for ambitious ideas. USA; Europe $70 – $90 / hr Website design, UI/UX design, Research, Website Audit, Mobile App Design, Consulting, Expert Review Studio 22 Design Studio 22 Design is a creative design firm located in the San Francisco Bay area.

Research Software 60

Research Software Feedback Software Analytic Tools Reporting Tools 60

Gainsight

MARCH 11, 2020

If you want to build the best product, you need access to the best reporting and analytics. Gainsight PX was built for SaaS companies, so our product analytics features are meant to surface critical, useful insights that recurring revenue companies can use to grow and retain customers. How is this feature attributing to revenue?

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Customer Feedback 52

PMLesson's Ace the PM Interview

MAY 19, 2020

First, a recruiter will review your resume. Try these on your own in your APM interview preparation, and compare your answers to some of the submitted solutions. Try these on your own in your APM interview preparation, and compare your answers to some of the submitted solutions. Popular analytical questions: Metric x is down.

User Testing 98

User Testing Product Management Product Manager Analytic Tools 98

Userzoom

AUGUST 6, 2019

In the following video and transcript of their talk at BetterUX London 2019 , Katja and Pietro discuss how they democratized UX and took a journey towards a corporate UX majority, by running two concurrent teams: Team Hive, which is focused on the development of design systems, and Team Swarm, focused on user research and insights.

User Testing 101

User Testing Product Research Presentation Research Software 101

Bryce York

NOVEMBER 27, 2016

Sustainable growth relies on consistency, rhythm and following a proven system. Let’s make 2017 a year of massive growth in your business! Problem : Activation friction with new users – 90% of registrants never downloaded the software. So be diligent and don’t spread your resources too thin!

Research Software 52

Research Software Analytic Tools Reporting Tools User Testing 52

Business of Software Conference

APRIL 7, 2020

And so one of the first ones that I came up with and I did like my due diligence and research about this and of course from my own experience and thinking about some of the companies that we work with. So, they’ve decided that they’re going to find a different solution. The reasons why customer service fails.

User Testing 69

User Testing Customer Experience Data Visualization User Friction 69

Business of Software Conference

MAY 21, 2020

Prior to joining Simprints, I’ve worked mostly at the intersection of education and code. Having worked at Google and Code Academy and having founded a startup on my own that has taught web development to over 20,000 entrepreneurs. Alex Yang: The company where we work builds technology to fight global poverty.

Technical Review 52

Technical Review Feedback Software Software Review Analytic Tools 52

UX Studio

FEBRUARY 15, 2024

The Challenges faced, specifically about the detailed insights and learnings from the 50 user interviews conducted, discussing how this data helped shape the core design and functionalities across the app in a user-centric manner. And also stay closely connected with UX and technology trends. So that’s really useful.

Research Software 63

Research Software Analytic Tools Transportation Feedback Software 63

Roadmunk

DECEMBER 21, 2017

Listen below: Hotjar is on a mission to democratize user data and feedback by making their analytics platform accessible to everyone—no matter how small their website. A quick programming note: This is the last episode we will be releasing in 2017. We used tools that allowed us to record visitors and see how they were acting.

Feedback Software 55

Feedback Software Analytic Tools User Testing Customer Feedback 55

PMLesson's Ace the PM Interview

MAY 19, 2020

First, a recruiter will review your resume. Try these on your own in your APM interview preparation, and compare your answers to some of the submitted solutions. Try these on your own in your APM interview preparation, and compare your answers to some of the submitted solutions. Popular analytical questions: Metric x is down.

User Testing 52

User Testing Product Management Product Manager Analytic Tools 52

Roadmunk

JULY 13, 2017

Anna Marie Clifton (@TweetAnnaMarie) May 22, 2017. Or with your data analytics team, before you even bring an idea into the design phase? And then how quickly do you work with the designer to drive towards the goal and get to a point where you’re comfortable presenting your designs for review with the head of product?

Data Visualization 61

Data Visualization Analytic Tools Research Software Product Research 61

DISQO

JANUARY 8, 2018

Instead of fully integrating the technology and employees into itself, Northwestern Mutual saw value in maintaining LearnVest’s entrepreneurial and digital-first approach. Marketing generally was calling all the shots – in terms of the technology we were using, in terms of the approach, it was very siloed.”. How the sausage is made.

User Testing 40

User Testing Technical Review Customer Experience Research Software 40

DISQO

JANUARY 8, 2018

Instead of fully integrating the technology and employees into itself, Northwestern Mutual saw value in maintaining LearnVest’s entrepreneurial and digital-first approach. Marketing generally was calling all the shots – in terms of the technology we were using, in terms of the approach, it was very siloed.”. How the sausage is made.

User Testing 40

User Testing Technical Review Customer Experience Research Software 40

DISQO

JANUARY 8, 2018

Instead of fully integrating the technology and employees into itself, Northwestern Mutual saw value in maintaining LearnVest’s entrepreneurial and digital-first approach. Marketing generally was calling all the shots – in terms of the technology we were using, in terms of the approach, it was very siloed.”. How the sausage is made.

User Testing 40

User Testing Technical Review Customer Experience Research Software 40

Sachin Rekhi

JUNE 25, 2017

Below is a collection of my favorite vision statements from a variety of successful technology companies over the years. This involves everything from core project management responsibilities, to leveraging analytics for making data-driven decisions, to leading the overall R&D team, and so much more.

Product Research 168

Product Research User Testing Product Management Product Manager 168

Andrew Chen

MAY 28, 2019

In the world of podcasting, the flywheel is spinning: new technologies including AirPods, connected cars, and smart speakers have made it much easier for consumers to listen to audio content, which in turn creates more revenue and financial opportunity for creators, which further encourages high-quality audio content to flow into the space.

Analytic Tools 93

Analytic Tools Research Software Feedback Software User Testing 93