Alchemer Mobile

FEBRUARY 21, 2019

They need to be able to understand the analytics behind customer interaction and response rates so they can make data-driven decisions. While this is only an overall increase of 1 percentage point from 2017, the response rate in 2018 was phenomenal at 91%. Only apps with 10,000+ active users over the entire year were considered.

Data Visualization 204

Data Visualization Reporting Tools User Testing Customer Experience 204

Userpilot

SEPTEMBER 29, 2023

As you read on, you’ll learn: The key responsibilities of SaaS growth teams. Examples of in-app experiments to drive growth. Growth engineer : This is a software developer or engineer who focuses on implementing technical solutions to support growth initiatives. This article provides the guide you need.

Analytic Tools 105

Analytic Tools Research Software Feedback Software User Testing 105

bpma ProductHub

JUNE 12, 2017

A Hands-on Event on June 14th, 2017. Depending on your organization, you may be working with a robust user research team or you may be on your own, finding & conducting interviews to uncover needs and ideas that might delight. Take the opportunity to clarify your research goals and develop a loose script or flow.

Workshop 186

Workshop User Testing Customer Experience Research Software 186

Imaginary Cloud - Design

JANUARY 30, 2020

In 2017, Gartner introduced the concept augmented analytics in his Augmented Analytics is the Future of Data and Analytics report. In the last year, major companies in business intelligence (BI) digital solutions, such as Qlik and Tableau were already investing on it.

Data Visualization 103

Data Visualization Analytic Tools Research Software Feedback Software 103

Userzoom

APRIL 17, 2018

We KNOW that a good UI is based on research, testing and slow, methodical improvements – not looking at a competitor’s site and saying “ooh, that’s pretty, I’ll steal that!”. How do we build an app for multiple use cases? In terms of visual design, we’ve already polished the popular apps to the moon and back!

Research Software 107

Research Software Feedback Software Analytic Tools User Testing 107

Revulytics

JANUARY 30, 2018

The Telerik Platform is retiring on May 10, 2018 (“retiring products that have served their purpose”). This leaves users of Telerik Analytics (formerly EQATEC Analytics) in a bit of a jam as they seek an alternative software usage analytics platform. Platform Support and Easy Integration You Need.

Analytic Tools 59

Analytic Tools Data Visualization Reporting Tools Research Software 59

Userpilot

JULY 12, 2021

How much does your business stand to gain from using customer retention analytics? Considering that retaining customers (and reducing churn ) costs a fraction of acquiring new ones , analyzing what makes customers stay or go is important for any SaaS business. What is customer retention analytics?

Analytic Tools 98

Analytic Tools Data Visualization Customer Experience Research Software 98

Userpilot

SEPTEMBER 16, 2024

Real-life SaaS examples of successful market development attempts. Let’s explore four real-life examples of how top SaaS companies implemented market development strategies to expand their reach and grow their user base. HubSpot broadened its product range to cater to more business needs, becoming an all-in-one customer platform.

Research Software 105

Research Software Analytic Tools Feedback Software Data Visualization 105

UX Planet

FEBRUARY 2, 2024

The potential of quantum computing and artificial intelligence to enhance user research User research is crucial for the human-centered design of digital products and services. By deeply understanding users’ needs, desires, and contexts, companies can create meaningful solutions that address real human problems.

User Testing 98

User Testing Research Software Product Research Artificial Inteligence 98

Mind the Product

FEBRUARY 1, 2018

Tuesday : create competing solutions to the problem. The purpose of Day 1 is to identify a problem you want to solve, which you do through customer empathy-based research. Day 2: Create Competing Solutions to the Problem. Sketch process (notes, ideas, crazy 8s, solution sketching). Thursday : build a realistic prototype.

User Testing 156

User Testing Research Software Analytic Tools Product Research 156

Mind the Product

JANUARY 15, 2018

The 2017 Mixpanel Product Benchmarks Report showed that Average Daily Active User (ADAU) growth, in which active users are defined as “active” if they perform any action in a product, was actually negative in two of the four categories we measured: SaaS and media & entertainment. Mixpanel Mobile usage, July 2016-March 2017.

Onboarding KPIs 145

Onboarding KPIs Feedback Software Research Software Analytic Tools 145

Intercom, Inc.

OCTOBER 8, 2018

The reason I’m showing you this is to make you really see that I was in your shoes, and over the last 10 years, a lot has changed when it comes to how I think about research, about design, about product management, the difference between those things, but most importantly, the role of UX inside any company of any size.

Analytic Tools 220

Analytic Tools Research Software User Testing Data Visualization 220

Intercom, Inc.

OCTOBER 29, 2019

As Intercom’s business grew rapidly in 2017, we found ourselves at this exact crossroads. Up until this point, to understand our customers, we had primarily relied on the Jobs-to-be-Done framework , product sense, research insight, sales input, and a belief that our customers were companies just like us.

User Testing 184

User Testing Data Visualization Customer Experience Customer Feedback 184

Revulytics

MARCH 2, 2018

Last year PTC announced a major shift from perpetual licensing to subscription licensing for all new software licenses in the Americas and Western Europe for its core CAD and PLM software and ThingWorx IoT platform. Some ISVs are reluctant to adopt for fear of the potential loss of revenue in what usage analytics may uncover.

Analytic Tools 54

Analytic Tools Research Software Data Visualization User Testing 54

Mind the Product

APRIL 11, 2017

Mind the Product London 2017 on September 8 will be better than ever, with more workshops, more networking, and more fun than ever. She works with companies of all sizes on integrating user research, experimentation, and the right analytics into the product development process resulting in better product decisions.

Research Software 70

Research Software Analytic Tools User Testing Product Research 70

Userpilot

JUNE 19, 2024

Whether you’re looking to deepen your expertise, stay updated with industry trends, or find practical tools to enhance your workflow, the right resources are essential for continuous growth and success. Managing multiple software products and teams brings new challenges for product owners. Let’s get started!

Analytic Tools 52

Analytic Tools Research Software Feedback Software Reporting Tools 52

Userpilot

JUNE 26, 2024

Starting a career as a software product owner requires understanding the key steps, skills, and experiences needed for success. In this article, we will outline the typical journey for software product owners, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Reporting Tools 52

Userpilot

JUNE 12, 2024

Understanding the salary landscape for software product owners is crucial whether you’re entering the field or looking to advance your career. TL;DR A software product owner is an IT professional tasked to prioritize features , create and maintain product backlog, and work with a Scrum team throughout the product development cycle.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Reporting Tools 52

Intercom, Inc.

OCTOBER 10, 2019

He’s also had a direct hand in the authorship of five books, including Information Architecture for the World Wide Web and Search Analytics for Your Site. We do it by closing distances that our technologies have just opened. That includes design systems, pattern libraries and guidelines, but it goes beyond that. Short on time?

Research Software 168

Research Software UX Reporting Tools Analytic Tools 168

Revulytics

SEPTEMBER 6, 2017

Gartner recently released the Hype Cycle for Software as a Service, 2017 and Hype Cycle for Customer Experience Analytics, 2017. Software Usage Analytics is included in both Hype Cycles. Revulytics is pleased to be included as a sample vendor by Gartner in both research reports.

Analytic Tools 48

Analytic Tools Data Visualization Reporting Tools Research Software 48

UX Studio: Product Management

JANUARY 27, 2022

A centralized system is required to develop a good understanding of your users across teams and across your firm. Here’s when research repositories come in handy. So, whether you’re a user experience researcher, a user experience designer, or a product manager, this post is for you. What is a research repository?

User Testing 92

User Testing Research Software Reporting Tools Data Visualization 92

The Product Coalition

MARCH 6, 2019

Bringing team members together, organizing user research, product demos, road mapping and more. If you’re a mobile app product manager there’s a whole additional layer of complexity to add to that cake. Your software needs to be updated frequently and to the satisfaction levels of the app store gatekeepers.

Analytic Tools 60

Analytic Tools Feedback Software Research Software Data Visualization 60

Usersnap

AUGUST 12, 2024

Finding the right tool was challenging for me as a product manager, but I realized how crucial the right choice is for quality feedback and business growth. The right tool helps create NPS surveys, gather accurate NPS score data, and enhances the overall customer experience by providing actionable insights.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Revulytics

AUGUST 7, 2018

Gartner recently released the Hype Cycle for Software as a Service, 2018 , Hype Cycle for Customer Experience Analytics, 2018 , and Hype Cycle for Application Security, 2018. Software Usage Analytics is included in all three Hype Cycles. Gartner named Revulytics as a Cool Vendor Tech Go-To-Market, 2017.

Analytic Tools 48

Analytic Tools Data Visualization Reporting Tools Research Software 48

Split

DECEMBER 14, 2017

At Split, we sit at an intersection between the two worlds of DevOps and Analytics. In 2017, enterprises of all sizes started implementing DevOps for some of their newer services. Forrester Research recently estimated that 63% of enterprises have implemented DevOps in some form. DevOps Turns to Analytics to Measure Results.

Data Visualization 60

Data Visualization Analytic Tools Research Software Reporting Tools 60

UX Studio

JUNE 30, 2023

We deliver impactful, user-friend, and unique solutions for ambitious ideas. USA; Europe $70 – $90 / hr Website design, UI/UX design, Research, Website Audit, Mobile App Design, Consulting, Expert Review Studio 22 Design Studio 22 Design is a creative design firm located in the San Francisco Bay area.

Research Software 60

Research Software Feedback Software Analytic Tools Reporting Tools 60

UX Studio: Product Management

JULY 5, 2021

We are ready to help you with any design and research challenges you might have. . UX design and user experience research agency designing impactful digital products. We use Slack, Jira, Zeplin, and other collaboration tools to share work-related updates, set up meetings, and showcase design and research findings. .

Research Software 82

Research Software Analytic Tools Feedback Software User Testing 82

Userzoom

DECEMBER 20, 2017

At the start of 2017 I made several predictions about UX design and research. Hopefully you had a great 2017 and (soon) a very happy 2018! A quick recap for UserZoom – in early 2017 we redesigned the entire UserZoom product and have consistently improved it throughout the year, and will continue to do the same in 2018.

Data Visualization 50

Data Visualization User Testing Research Software Customer Experience 50

Intercom, Inc.

APRIL 15, 2021

For Francis Brero , co-founder and CRO of MadKudu – a marketing operations platform that helps companies identify, qualify, and engage with their leads based on how likely they are to convert – this actually opens up a whole lot more possibilities.As I don’t think that’s the right way to approach this.

Data Visualization 118

Data Visualization Analytic Tools Research Software Feedback Software 118

Alchemer Mobile

OCTOBER 9, 2018

Please make sure that you are submitting questions through the mobile app. So it’s App Store reviews, it’s direct customer feedback through a customer feedback link. In terms of quantitative feedback, we have our analytics from our website as well as mobile app. Qualitative feedback, we use App Store reviews.

User Testing 150

User Testing Customer Feedback Customer Experience Feedback Software 150

UX Studio: Product Management

JANUARY 25, 2022

If you need help with product design or user experience research, contact us at UX studio. We dedicate designer and researcher teams to help our clients design appealing and easy-to-use digital products. We are ready to help you with any design and research challenges you might have. Best web design companies in Manchester.

Research Software 83

Research Software Feedback Software Analytic Tools Product Research 83

Arkenea

JANUARY 21, 2025

Arkenea is a trusted, exclusively healthcare-focused software development firm with 13+ years of experience. Also, coding plays a crucial role in health analytics and research. It helps researchers identify patterns in patient data, which can lead to breakthroughs in medical treatments.

Reporting Tools 52

Reporting Tools Research Software Analytic Tools Data Visualization 52

Mixpanel

JANUARY 12, 2023

From customer research to monitoring and iteration, good copywriting is rooted in data. Start with customer research. You wouldn’t build a product without doing customer research and validating your idea. To get it right, you’ve got to run research to figure out what needs to be said. Keyword research.

Data Visualization 115

Data Visualization User Testing Product Research Research Software 115

Lenny Rachitsky

MARCH 3, 2024

Boz joined Facebook in 2006 as their approximately 10th engineer, and in his 18-year tenure he built the original News Feed, Messenger, and Groups, as well as many early anti-abuse and infrastructure systems. At various times he has been the engineering director overseeing Events, Places, Photos, Videos, Timeline, Privacy, and more.

CTO 106

CTO User Testing Analytic Tools Research Software 106

Userzoom

AUGUST 6, 2019

Katja Borchert, Senior Product Owner & UX Researcher, and Pietro Romeo, UX Researcher, reveal practical and leftfield examples of user research at FlixBus in their presentation ‘Don’t Guess It, Test It!’. I joined FlixBus in 2018 as a Senior Product Owner and researcher. How many of you are here as researchers?

User Testing 101

User Testing Product Research Presentation Research Software 101

Mind the Product

JUNE 13, 2018

In 2017, she and her team launched a family of consumer hardware products ranging from smartphones to smart speakers, earning 26 different design awards. This collection established a design aesthetic for technology products that is tactile, bold, emotional and undeniably Google. Richard is the CEO and co-founder of Fresh Tilled Soil.

User Testing 133

User Testing Data Visualization Workshop Product Research 133

Amplitude

DECEMBER 12, 2018

In 2014, data predicted that less than 0.01% of mobile apps would be considered a financial success by 2018. We don’t know how true this prediction ended up, but the data remains a stark reminder that building a successful mobile app requires a combination of expertise, dedication and innovation. Why is Pre-Planning Important?

Analytic Tools 65

Analytic Tools Research Software Feedback Software Data Visualization 65