Intercom, Inc.

MAY 14, 2018

10 minutes: The average daily time US consumers spent in a messaging app in 2017 was 10 minutes, up 15.2% from 8 minutes in 2016 ( eMarketer, 2017 ). 96%: The vast majority, almost 96%, of bloggers drive traffic through social media, with 64% through SEO and 58% through email marketing ( Orbitmedia, 2017 ). Cisco, 2017 ).

User Testing 223

User Testing Research Software Marketing Artificial Inteligence 223

bpma ProductHub

OCTOBER 2, 2017

This is being hosted at Kronos new offices in Lowell on Thursday, October 12, 2017 | 6:15 to 8:45 pm. Bruce is also hosting a workshop based on the book Product Roadmapping: Align Your Teams, and deliver the Most to Your Customers and Stakeholders. Register @ www.bostonproducts.org.

Books 394

Books Software Review Roadmap Workshop 394

Mind the Product

JULY 7, 2024

This week’s Sunday Rewind is a keynote from #mtpcon San Francisco 2017, in which Josh Seiden and Jeff Gothelf look at wheat farming and changes to the John Deere business model through a product lens.

Product Management 191

Product Management Product Manager Management Management 191

bpma ProductHub

NOVEMBER 4, 2016

As the Mentorship Program Fall – Winter 2016, 2017 has just commenced we would like to share some indicative guidelines for both mentors and mentees in order to help get the best out of this relationship.

Reference 272

Reference Naming Books Development 272

Intercom, Inc.

AUGUST 25, 2021

In 2016 and 2017, we took these talks on the road with the incredibly ambitious Inside Intercom World Tours , filling venues in more than a dozen cities with a stunning audiovisual experience. The 2017 tour ran for six months, visited 10 cities with 12 speakers, and had around 6,000 attendees in total.

Data Visualization 220

Data Visualization Customer Experience Onboarding KPIs User Friction 220

Mind the Product

JANUARY 2, 2022

This Sunday we rewind to 2017 and discover why Janna Bastow feels the greatest challenge in product management is, in fact, people. Janna explains how she handles the challenges people so often bring to the table. [.]

Product Management 179

Product Management Product Manager Management Management 179

Mind the Product

OCTOBER 30, 2022

In this Sunday Rewind, we look back to 2017, when Josh Clark, Founder and Principal of Big Medium, shared how these advancements impact how we design, build, and manage products. [.] Machine learning has taken over vast parts of our world, from diagnosing medical conditions to legal queries to beating human players in Go.

Artificial Inteligence 181

Artificial Inteligence Management Management UX 181

Mind the Product

NOVEMBER 13, 2022

This week’s Sunday Rewind takes us back to 2017 and a talk from Dan Olsen to ProductTank San Francisco that shares advice from his Lean Product Playbook on achieving product-market fit. Dan first runs through the five layers of his Product-Market Fit Pyramid framework. At the base of the pyramid is the target customer. The layer above [.]

User Testing 180

User Testing Product Marketing Marketing Framework 180

Alchemer Mobile

MAY 14, 2020

Data from our 2016 , 2017 , 2018 , and 2019 reports is included to show shifts in brand focus and engagement over time. The report is meant to serve as a yardstick for companies seeking to understand how their customer feedback and engagement metrics stack up against the market. This is our fifth consecutive year conducting this research.

Research Software 208

Research Software Feedback Software User Testing Customer Feedback 208

Mind the Product

OCTOBER 24, 2021

This gives us the perfect opportunity to look back to this engaging talk by Barry O'Reilly at #mtpcon London 2017. [.] #mtpcon London+EMEA is just 5 days away! Read more » The post SUNDAY REWIND: How high-performance organisations innovate at scale by Barry O’Reilly appeared first on Mind the Product.

Product Management 164

Product Management Product Manager Management Management 164

Mind the Product

FEBRUARY 20, 2022

This Sunday Rewind we’re back in 2017 and revisiting a ProductTank San Francisco talk by Kai Haley and Burgan Shealy. Design sprints can be crafted to help meet your team meet its goals and needs but which type is right for your team? In it share their insights into the different types and how they can be [.]

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164

bpma ProductHub

NOVEMBER 28, 2016

We look forward to another event in early 2017. Interested in applying to the 2017 program? Guests offered an overview of their experiences and how they came up with pricing. Thank you to Vanessa Ferranto, Senior Manager of Product and Experience at Zipcar , for facilitating our meeting. We are looking for mentors! Apply here: [link].

User Testing 150

User Testing Customer Feedback Product Research Customer Experience 150

Mind the Product

NOVEMBER 4, 2024

Since its launch in 2017, DeepL, a global communications platform powered by Language AI, has experienced exponential growth, making the Cloud 100 list for two years in a row. Most recently, the company raised $300m at a $2 bn valuation.

Artificial Inteligence 147

Artificial Inteligence Technology 147

Alchemer Mobile

APRIL 9, 2020

Data from our 2016 , 2017 , 2018 , and 2019 reports is included to show shifts in brand focus and engagement over time. The report is meant to serve as a yardstick for companies seeking to understand how their customer feedback and engagement metrics stack up against the market. This is our fifth consecutive year conducting this research.

Research Software 246

Research Software Feedback Software Data Visualization User Testing 246

Mind the Product

SEPTEMBER 16, 2022

This week on our Learnings from London series, we go back to #mtpcon London 2017 to this illuminating talk by Teresa Torres. She shares a visual aid to help you focus your team’s energies and improve critical thinking. [.]

Product Strategy 153

Product Strategy Strategy Product Management Product Manager 153

Lead on Purpose

JANUARY 30, 2017

We’re almost done with the first month of 2017. Most statistics I’ve read about people who set new year’s resolutions show that more than half have already given up by this point in the year (in less than one month). … Continue reading →

Product Management 150

Product Management Product Manager Management Management 150

Mind the Product

APRIL 23, 2023

This week’s Sunday Rewind takes us back to an in-depth talk from mtpcon San Francisco 2017, where Aparna Chennapragada, formerly Product Director and Technical Assistant to the CEO at Google, unpacks 4 ideas on how artificial intelligence (AI) will change how we think about products and experiences.

Artificial Inteligence 151

Artificial Inteligence Product Management Product Manager Management 151

UserVoice

FEBRUARY 7, 2017

There are plenty of fantastic ways to keep your product management skills sharp and keep up with evolving industry trends and new technologies. There’s no shortage of product management blogs, podcasts, and reading lists out there to keep you in the know.

Events 100

Events Product Management Product Manager Management 100

Mind the Product

AUGUST 14, 2022

In this Sunday Rewind we look back at Melissa Perri’s insightful talk, Escaping the build trap, from our 2017 San Francisco conference. A lot of teams are stuck in ‘the build trap’ she says. They’re busy defining and shipping software with no measures of success, managing the backlog, and focusing on getting features out the [.]

Management 151

Management Management Agile Development 151

Melissa Perri

JUNE 29, 2017

In fact, the 2017 learning objectives for their Certified Scrum Product Owner Certification by Scrum Alliance states, "Teach that the role of the Product Owner is typically played by the customer, or customer representative, such as a product manager."

Product Research 325

Product Research Product Management Product Manager Customer Experience 325

Mind the Product

SEPTEMBER 4, 2022

In this week’s Sunday Rewind, we look back to when Investor, Speaker, and expert in management practices, Janice Fraser, took the main stage at #mtpcon San Fransisco 2017 to discuss how to tackle change in large organisations, and why it’s so important [.]

Management 148

Management Management Product Strategy Strategy 148

Mind the Product

APRIL 9, 2020

to life, and how their meetups have been helping the community since they began in 2017. Adam Wintle (@AdamWintle) December 9, 2017. Co-organiser, Renato Silva reveals who works hard behind the scenes to bring ProductTank Bangkok (aka PTBKK!) What is it that motivates you to run ProductTank meetups?

Naming 167

Naming Reference Definition Presentation 167

bpma ProductHub

JUNE 12, 2017

A Hands-on Event on June 14th, 2017. By Garima Painuly – As product managers, we know we should obsess over our customers. Depending on your organization, you may be working with a robust user research team or you may be on your own, finding & conducting interviews to uncover needs and ideas that might delight.

Workshop 186

Workshop User Testing Customer Experience Research Software 186

Mind the Product

MAY 1, 2023

His 2017 article, Understanding how Design Thinking Lean and Read more » The post Jonny Schneider: Product-led and collaboration conundrums appeared first on Mind the Product. If you’ve been following Mind the Product for a while you will have come across Jonny Schneider.

Article 147

Article 147

The Product Guy

DECEMBER 20, 2018

Excerpts from our conversation with The Best Product Person of 2017, Melissa Perri. Take a moment and congratulate The Best Product Person of 2017: Melissa Perri. Watch now and see why she is counted amongst the ranks of the best in product management. More to Come. The nomination period for The Best Product Person of 2019 has begun!

Product Management 144

Product Management Product Manager Management Management 144

The Product Guy

JANUARY 10, 2019

Excerpts from our conversation with The Best Product Person of 2017, Melissa Perri. Take a moment and congratulate The Best Product Person of 2017: Melissa Perri. Watch now and see why she is counted amongst the ranks of the best in product management. More to Come. The nomination period for The Best Product Person of 2019 has begun!

Information 144

Information Product Management Product Manager Management 144

Alchemer Mobile

AUGUST 22, 2019

The volume of star ratings for iOS grew by 126 percent on average from 2017 to 2018 , along with a median increase of 97 percent. From 2017 to 2018, iOS apps saw a 33 percent decrease in one-star and a 25 percent decrease in two-star ratings respectively, and an 11 percent increase in five-star ratings.

Feedback Software 131

Feedback Software Research Software User Testing Customer Feedback 131

The Product Guy

JANUARY 3, 2019

Excerpts from our conversation with The Best Product Person of 2017, Melissa Perri. Take a moment and congratulate The Best Product Person of 2017: Melissa Perri. Watch now and see why she is counted amongst the ranks of the best in product management. More to Come. The nomination period for The Best Product Person of 2019 has begun!

Product Management 140

Product Management Product Manager Management Management 140

The Product Bistro

DECEMBER 7, 2018

I originally wrote that in 2017, after attending a trade show, where I spent 3 10 – 12 hour days manning the booth, and when I got back to my hotel, I was called by a sales account manager to go out and party. Then, December 5th, I get the email that I am a winner.

Data Visualization 195

Data Visualization Advertising Dashboard Reference 195

The Product Guy

FEBRUARY 15, 2019

Excerpts from our conversation with The Best Product Person of 2017, Melissa Perri. Take a moment and congratulate The Best Product Person of 2017: Melissa Perri. Watch now and see why she is counted amongst the ranks of the best in product management. More to Come. The nomination period for The Best Product Person of 2019 has begun!

Product Management 140

Product Management Product Manager Management Management 140

The Product Guy

DECEMBER 27, 2018

Excerpts from our conversation with The Best Product Person of 2017, Melissa Perri. Take a moment and congratulate The Best Product Person of 2017: Melissa Perri. Watch now and see why she is counted amongst the ranks of the best in product management. More to Come. The nomination period for The Best Product Person of 2019 has begun!

Product Management 139

Product Management Product Manager Management Management 139

The Product Guy

FEBRUARY 19, 2019

Excerpts from our conversation with The Best Product Person of 2017, Melissa Perri. Take a moment and congratulate The Best Product Person of 2017: Melissa Perri. Watch now and see why she is counted amongst the ranks of the best in product management. More to Come. The nomination period for The Best Product Person of 2019 has begun!

Product Management 139

Product Management Product Manager Management Management 139

The Product Guy

FEBRUARY 7, 2019

Excerpts from our conversation with The Best Product Person of 2017, Melissa Perri. Take a moment and congratulate The Best Product Person of 2017: Melissa Perri. Watch now and see why she is counted amongst the ranks of the best in product management. More to Come. The nomination period for The Best Product Person of 2019 has begun!

Information 139

Information Product Management Product Manager Management 139

Melissa Perri

JULY 14, 2016

Our goal for our team should be measurable and achievable, something like: We want to onboard at least one driver for every 50 people in each city by January 30, 2017. So our metric we care about now Acquisition of new drivers.

Product Strategy 306

Product Strategy Onboarding KPIs Strategy Transportation 306