Mind the Product

MAY 25, 2018

And for that, we needed a new name… Output of one naming brainstorm. After a lot of deliberation we settled on the name Yimby, which stood for “yes in my backyard”. It was time to come home to the parent brand, and time for JustGiving Crowdfunding (the naming brainstorm wasn’t so hard second time around).

User Testing 149

User Testing Weak Development Team Onboarding KPIs Customer Experience 149

Intercom, Inc.

FEBRUARY 25, 2019

We decided 2016 was going to be the year of invention. We had three big projects, and at the end of 2016 , we looked back and realized that we had shipped, with double the staff, 50 things. In 2016, big things. So we gave the project a name. I’m even embarrassed telling you what this name was.

Onboarding KPIs 160

Onboarding KPIs Customer Experience Naming Engineering 160

Lenny Rachitsky

NOVEMBER 12, 2024

This has been my ironclad rule since 2016, at three hypergrowth companies, while PMing multiple teams at once. So I keep a Notion database of feedback screenshots, charts, support tickets, links to Gong calls, Slack threads, you name it. And it has never once gotten in the way of supporting my team or achieving my goals.

Product Research 107

Product Research Reporting Tools Data Visualization Research Software 107

Mind the Product

APRIL 16, 2020

Fast forward to 2016 when I joined HSBC in Hong Kong and repitched the idea in my first week of working there – then, the timing was great. The pitch went well and I was assigned a budget plus a single resource in a graduate named Venus (aka ‘the navigator’).

Weak Development Team 197

Weak Development Team Banking Customer Experience User Friction 197

Intercom, Inc.

JULY 4, 2018

No wonder marketing has a bad name in the tech industry. For example, when we launched our help center, we initially promised it in April 2016, then July, then September. This became apparent when redesigning our Messenger in 2016. Profiles were first introduced to the Intercom Messenger in 2016 (pictured above).

Marketing 191

Marketing User Testing Customer Experience Messaging 191

Centercode

JUNE 12, 2023

Centercode is heading to CEDIA 2016! Held in Dallas, Texas from September 13-17, the CEDIA expo is where some of the biggest names in the connected smart home and Internet of Things (IoT) space showcase their latest products.

Naming 52

Naming 52

Lenny Rachitsky

FEBRUARY 25, 2025

At Headspace back in 2016, we had established our product roadmap and success metrics and our mission and vision, but teams were still confused about why we were working on the projects we chose. Next, cluster related problems into broader themes, and give each theme a relatively short and pithy name.

Strategy 116

Strategy Technical Review Product Strategy Product Research 116

Melissa Perri

DECEMBER 29, 2023

That was back in 2016. Back in the day, if you were a consultant or speaker and wanted to get noticed, you needed a book with a publisher's name on it. Writing a book isn't a shortcut to getting rich, and you shouldn't count on a windfall unless you're a big name with tons of fans. But my heart was set on Product Management.

Books 193

Books User Testing Customer Feedback Consulting 193

Product Talk

APRIL 8, 2020

It’s a topic she feels so strongly about, she’s named it a keystone habit, incorporated it into her definition of continuous discovery , and designed an entire course to help people improve their customer interviewing skills. Want to check out the other posts in this series? You can find them here. Two-way door decisions were a revelation.

Product Research 299

Product Research User Testing Research Software Data Visualization 299

Intercom, Inc.

FEBRUARY 15, 2018

Adam: We had you back on in August 2016, so what have you been up to in the last year and a half? The importance of naming. One of the things that got cut way down or possibly totally eliminated was thinking about naming. Is this a name that’s easy to remember? Do you want to introduce who else is here?

Research Software 198

Research Software Feedback Software Weak Development Team User Testing 198

Mind the Product

OCTOBER 25, 2018

In Trustpilot’s case, mobile use grew from 37% in 2016 to 51% in 2018. The name of the company is then the name of the domain. In order for Trustpilot to get more valuable first reviews, Trustpilot wanted to know if enriching empty profiles with the real name, address, and description would make more users write first reviews.

Customer Experience 187

Customer Experience User Testing Product Research Software Review 187

Mind the Product

APRIL 11, 2018

Two years from its initial launch and Wriggle had evolved from an idea about using tech to tackle food waste into a known name for a certain set of app-savvy urbanites in Bristol. In London, the office lunch market is cornered by chain stores with names like Pod and EAT serving packaged sandwiches and salads. First Expansion.

User Testing 157

User Testing Customer Experience User Experience Naming 157

Mind the Product

SEPTEMBER 7, 2018

Manipulation to influence policy with Cambridge Analytica: a company that used personal information harvested from more than 50 million Facebook profiles to target users and influence the 2016 US elections. So Mariah ends by proposing we all commit to what she has named “The Product Practitioner’s Oath.”.

Software Review 172

Software Review Technical Review Development Team Review Weak Development Team 172

Intercom, Inc.

JULY 4, 2018

No wonder marketing has a bad name in the tech industry. For example, when we launched our help center, we initially promised it in April 2016, then July, then September. This became apparent when redesigning our Messenger in 2016. Profiles were first introduced to the Intercom Messenger in 2016 (pictured above).

Marketing 165

Marketing User Testing Customer Experience Messaging 165

Intercom, Inc.

SEPTEMBER 15, 2022

Back in 2015 or 2016, I was studying in London, doing a master’s degree in business psychology. But by the time Oxford Dictionaries named the face with tears of joy emoji its 2015 word of the year, it was clear they were here to stay. Keith is the Editor in Chief of emojipedia.org. I know what you’re thinking.

Messaging 129

Messaging Reporting Tools Research Software Data Visualization 129

bpma ProductHub

OCTOBER 16, 2016

Can you name two companies who you find particularly successful at both innovating and executing, and why? On Product Management, 2016 and Beyond. That focus allows them to resource innovation and execution, and the discipline that comes with it allows them to say “no” to things that don’t match their strategic direction.

Reporting Tools 150

Reporting Tools Research Software Analytic Tools User Testing 150

Product Club

DECEMBER 20, 2016

On the 4th November the Product Manager Club attended JAM 2016 in London. Yeah but what’s Jam 2016?! We’re not going to lie, when we saw the name of the presentation we kind of thought, “oh, not another talk about why persona’s are awesome”. It was pretty awesome! albeit not one in the Folding Buritto periodic table!

Feedback Software 48

Feedback Software Weak Development Team Product Manager Product Management 48

Mind the Product

MARCH 2, 2018

A government survey published in May 2016 revealed that two-thirds of large UK businesses had been hit by a cyber breach or attack in the previous 12 months. These variables may include data like name and address, or sensitive variables like sexual orientation or political beliefs. Principles of Personal Data.

Data Visualization 126

Data Visualization Systems Review Software Review Customer Experience 126

Product Talk

DECEMBER 18, 2024

Teresa Torres: I chuckled a little bit there because I gave a conference talk in 2016 in Lisbon. Nothing even remotely that could identifyany proper nouns, company names, product namesall removed. Cecilie Smedstad: To me, that aligns quite well with both using OKRs and also jobs to be done. Does that work together?

Product Research 217

Product Research Research Software Analytic Tools Feedback Software 217

freshtrax

MAY 8, 2019

Release: October 2016. Pixiv is a Japanese online community for artists and as its name shows, Pixiv PAY is a mobile payment solution provided by Pivix. Release: October 2016. Release: Feb 2018 (Formerly launched as Android Pay in December 2016). Rakuten Pay (?????. Technology: QR Code. Image credit: Rakuten Pay.

Research Software 96

Research Software Banking User Testing Technology 96

UX Studio: Product Management

SEPTEMBER 12, 2021

This is when Facebook auto-tags your photos with friends’ names. The first-ever beauty contest judged by robots that used the most advanced machine-learning technology available in 2016. They made names and photos front and center on the platform. People with foreign-sounding names and black people were more likely rejected.

Research Software 138

Research Software Data Visualization Reporting Tools User Testing 138

Intercom, Inc.

JULY 9, 2020

It took a fundamental turn in 2016 when Google started to lean heavier on machine learning technology for natural language processing and natural language understanding. And that Knowledge Card is built on a technology called a Knowledge Graph, which is a database of so-called entities, which could be names, things, books, places.

Analytic Tools 199

Analytic Tools Research Software Data Visualization Technical Review 199

The Product Coalition

JULY 28, 2022

It is inspired by sources such as Eric Ries’ book “The Leaders Guide” and Pivotal’s associated workshop organized in 2016. Predictions As we consider the strategic clarity around the vision, we naturally form expectations, assumptions, and hypotheses related to the customers, operational execution, or timelines, just to name a few.

Data Visualization 130

Data Visualization Startups Customer Experience User Testing 130

freshtrax

AUGUST 3, 2021

According to Amy Jin , who spoke at an event by Startup Grind on Women’s Leadership , there are more CEOs named Mike than women CEOs in the world. In January 2016, Mariko founded her own company, Delighted, utilizing her extensive experience to offer more effective reception services in a wide range of areas. million people.

Research Software 98

Research Software Startups Consulting Education 98

Intercom, Inc.

JULY 21, 2022

Adam Risman , a former host of the podcast, asked Rachel what made that point when Rachel joined Slack in 2016 the right time to invest in growth marketing? Rachel Hepworth: We knew we wanted to build the team because we’d already done enough in 2016, mostly before I joined, to know there was value there.

Download 215

Download Feedback Software Data Visualization Customer Experience 215

Ken Norton

MAY 24, 2016

An Indianapolis entrepreneur named Stanley Brown is enthusiastic about virtual reality. How fast does technology move? -. With the financial backing of some friends, he has opened the first retail store dedicated to VR, where visitors can test-drive the newest headsets and apps.

Naming 53

Naming Technology Testing 53

Mind the Product

DECEMBER 5, 2019

My name is Jacob. Many customers will try to answer in a way to make the interview pleasurable. So you need to lead them away from what they think you’ll like. Here is an example: Hi. I am going to show you a mockup of an idea the company is working on. It’s from another team, so you can be completely honest with me. 2]: Weingarten, E.,

User Testing 171

User Testing Product Research Customer Experience Weak Development Team 171

Arkenea

JANUARY 1, 2025

When apps went beyond mobile phones With 2 billion downloads in the four years, Angry Birds game is a household name. TechCrunch predicts that, by 2016, 44 billion apps will have been downloaded and ‘app-to-person messaging should overtake text messaging.’ So, what are the predictions? ’ And,what comes next?

Healthcare 98

Healthcare Wireless Download Startups 98

UX Studio: Product Management

AUGUST 6, 2019

However, once a brand has become established well enough, it commonly abandons the logotype since everyone knows the company’s name. They can use him independently as a symbol in any size (looking cool in the navigation or on a T-shirt as well) or they can write out the company name. Dunkin’ Donuts shortened its name to Dunkin’.

Research Software 113

Research Software User Testing Branding Magazine 113

UX Studio

DECEMBER 14, 2023

I remember my first impression when I came across their name: These people are doing something special and valuable, and I want to be part of it. 2016: Our book I remember joining the company around the time when the very 1st copies of our book were delivered in our apartment office in the summer of 2016.

Research Software 90

Research Software UX Feedback Software User Testing 90

freshtrax

AUGUST 6, 2019

Have you ever wondered where the name “btrax” comes from? In 2016, btrax partnered with Fukuoka City to bring entrepreneurs from Japan to San Francisco! The current btrax office has 7 meeting rooms, each named after a typeface. After a few months of planning, btrax Japan became a reality. You can read about the launch here.

User Testing 81

User Testing Customer Experience Naming Vision 81

The Product Coalition

FEBRUARY 21, 2023

But as we rush to incorporate user feedback, it’s worth remembering that a number of successful products, such as Sony Walkman , Post-it notes , and Viagra to name a few, were developed, released, and reached initial success without focused end-user feedback.

User Testing 144

User Testing Customer Feedback Customer Experience Development 144

The Product Coalition

JANUARY 5, 2021

Since its inception as a peer-to-peer transaction service in 2009, Venmo has achieved the success story Silicon Valley collectively dreams of: it is now used as a verb in everyday conversation (eat your heart out, company named after GOOP’s first-born ). This should be automated for you so you can rest easy.

Reporting Tools 90

Reporting Tools Data Visualization Banking Customer Experience 90

Userpilot

DECEMBER 23, 2020

We’ve interviewed several prominent names in the industry, including the CEO of Product School, Carlos Gonzalez de Villaumbrosia; Andrea Saez, Head of Product Growth and Education at ProdPad; Gen Furukawa, Co-Founder at Prehook; Natália Kimli? According to Mind the Product , women made up only 35% of all Product Managers in 2016.

Analytic Tools 122

Analytic Tools Onboarding KPIs Data Visualization Product Research 122

Userpilot

SEPTEMBER 15, 2023

Tesla In 2016, Tesla embarked on an unconventional journey of purchase intent testing. Tinder Choosing the right name for a product or service is more than just a creative endeavor; it’s a crucial step in brand identity and positioning. This evolution underscores the importance of rigorous name testing.

User Testing 106

User Testing Feedback Software Product Research Analytic Tools 106

Melissa Perri

MAY 5, 2016

And it’s not something you build only once, and then consider the job done.” - Yevgeniy Brikman, Y Combinator, 2016 Confusing, yes? Chris Matts has eloquently named this the Minimum Viable Investment. This post was originally published on InfoQ on April 18, 2016. In fact, the MVP doesn’t have to be a product at all.

User Testing 120

User Testing Feedback Software Customer Experience Research Software 120

Intercom, Inc.

AUGUST 20, 2020

Alex’s projects, including founding members-only entrepreneurial community Bossbabe, have earned her some serious clout – Fast Company found her ideas so promising they named her one of their “ Top 100 Most Creative People in Business ” in 2016.

Research Software 243

Research Software Technology Telecommunications User Testing 243