Intercom, Inc.

FEBRUARY 6, 2020

It might be the same core product, but it’s a completely different strategy. In 2019 research firm IDC found them to deliver 869% ROI (??) along with time savings and higher productivity. When Yvonne joined in 2016, the business unit consisted of just 10 people across product, engineering, sales, and marketing.

Feedback Software 243

Feedback Software Analytic Tools Research Software Data Visualization 243

DISQO

AUGUST 10, 2015

In the grand scheme of things, product management is a new field with relatively few dedicated conferences and events. While there’s no doubt a number of industry-specific conferences for product teams, we’ve focused primarily on industry-agnostic ones for this list. Details on Code Conference 2016 will be announced later this year.

Events 40

Events User Testing Product Research Data Visualization 40

DISQO

AUGUST 10, 2015

In the grand scheme of things, product management is a new field with relatively few dedicated conferences and events. While there’s no doubt a number of industry-specific conferences for product teams, we’ve focused primarily on industry-agnostic ones for this list. Details on Code Conference 2016 will be announced later this year.

Events 40

Events User Testing Product Research Data Visualization 40

DISQO

JUNE 12, 2016

Building great product teams begins with hiring great product people. But who are product professionals and what exactly do they do? product pros find this a difficult question to answer because their scope is wide and they wear many different hats. Sometimes even. Create an ideal candidate persona. Customer Empathy.

Product Research 40

Product Research User Testing Feedback Software Reporting Tools 40

DISQO

JUNE 12, 2016

Building great product teams begins with hiring great product people. But who are product professionals and what exactly do they do? product pros find this a difficult question to answer because their scope is wide and they wear many different hats. Sometimes even. Create an ideal candidate persona. Customer Empathy.

Product Research 40

Product Research User Testing Feedback Software Reporting Tools 40

DISQO

DECEMBER 22, 2017

The company’s most renowned product, The Knot , is the leading wedding resource, app, and marketplace connecting couples to the right products, services, and local professionals needed to pull off their perfect wedding day. Design thinking is a layer of creativity that runs throughout all of product management. “We

Product Research 40

Product Research User Testing Customer Feedback Data Visualization 40

DISQO

DECEMBER 22, 2017

The company’s most renowned product, The Knot , is the leading wedding resource, app, and marketplace connecting couples to the right products, services, and local professionals needed to pull off their perfect wedding day. Design thinking is a layer of creativity that runs throughout all of product management. “We

Product Research 40

Product Research User Testing Customer Feedback Data Visualization 40

Andrew Chen

NOVEMBER 1, 2018

The same skills needed to grow new products can be used both to evaluate new startups to invest in, and once we’ve invested; to help them grow. Of course, as an investor you can’t run A/B tests or analyze results directly, but you can form hypotheses, ideate, and apply the same type of thinking. There was a lot to learn.

Onboarding KPIs 111

Onboarding KPIs Feedback Software User Testing Data Visualization 111

DISQO

AUGUST 29, 2019

Every week, we shine a spotlight on a founder, designer, researcher or leader in product who is building something that will shape our future. Tanya Van Court is a founder, an executive and a product leader, who realized several years ago that she was not meant to blindly follow an ordained path through corporate America.

Product Research 40

Product Research User Testing Education Research Software 40

DISQO

AUGUST 29, 2019

Every week, we shine a spotlight on a founder, designer, researcher or leader in product who is building something that will shape our future. Tanya Van Court is a founder, an executive and a product leader, who realized several years ago that she was not meant to blindly follow an ordained path through corporate America.

Product Research 40

Product Research User Testing Education Research Software 40

Andrew Chen

MAY 28, 2019

I’d be interested in other products that tap into the trends around AirPods, Alexa, voice assistants, etc., It could create a strong advantage around paid marketing if a product has high subscription retention or ARPU, allowing them to make higher bids in the various ad networks. but may not directly sound like podcasting.

Analytic Tools 93

Analytic Tools Research Software Feedback Software User Testing 93

Andrew Chen

MAY 28, 2019

I’d be interested in other products that tap into the trends around AirPods, Alexa, voice assistants, etc., It could create a strong advantage around paid marketing if a product has high subscription retention or ARPU, allowing them to make higher bids in the various ad networks. but may not directly sound like podcasting.

Analytic Tools 40

Analytic Tools Research Software Feedback Software User Testing 40

Intercom, Inc.

AUGUST 25, 2022

A year later, Mark resigned from his position as he realized a new threat was emerging – what had begun as a democratic wave of social media awakening was being corrupted. The means of production of journalism and news had changed from being a person like me, the man on the telly, standing in war zones. Curbing misinformation.

Reporting Tools 208

Reporting Tools Feedback Software Artificial Inteligence Data Visualization 208