Intercom, Inc.

NOVEMBER 11, 2021

Users are recruiting your product to reach a specific outcome in their lives — whether that’s catching a flight to reunite with their families or using a productivity app to meet a deadline and impress their boss. We had them on the podcast way back in 2016, and they’ve even been a guest contributor to our book Intercom on Onboarding.

Customer Experience 254

Customer Experience Onboarding KPIs User Testing Feedback Software 254

Product Innovation Educators

OCTOBER 28, 2016

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers and innovators be heroes. 2) Talk to (at least) five customers. (3) 5) Sit on 10 customer support calls. Watch it here https://www.mindtheproduct.com/2016/10/product-lifecycle-management-beyond-early-adopter/.

Customer Feedback 49

Customer Feedback Product Manager Product Management User Testing 49

Product Innovation Educators

JULY 15, 2016

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers, developers, and innovators be heroes. Defining customer needs with jobs-to-be-done theory. New product development frequently begins by having keener insights into customers’ needs than competitors do.

Customer Feedback 48

Customer Feedback Crowdsource User Testing Product Manager 48

Product Innovation Educators

MAY 20, 2016

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers, developers, and innovators be heroes. . This article explores simple and low-cost ways to use surveys to gain innovation insights: [link]. 6 steps to being customer-centric and developing products customers want.

CTO Coach 49

CTO Coach Fractional CTO Customer Feedback User Testing 49

Good Product Manager

MARCH 6, 2016

Survey: Understanding and Prioritizing Customer Needs for Innovation. One of the most important things that product managers need to do is understand customer needs in order to drive new products and enhance existing offerings. SiriusDecisions 2016 Summit. Jeff Lash (@jefflash) March 1, 2016. What’s Hot on Twitter.

User Testing 60

User Testing Leadership Customer Feedback Product Research 60

Revulytics

JULY 28, 2017

With some 38 percent of software “wasted” – amounting to $34 billion for 149 different organizations surveyed by software lifecycle automation vendor 1E in its 2016 Software Usage and Waste Report – one would reasonably expect that answer to be an exclamation point-laden phrase to the tune of, “Yes, of course! T hat’s gold! Here’s how.

Reporting Tools 70

Reporting Tools Analytic Tools Feedback Software Data Visualization 70

Product Innovation Educators

JULY 29, 2016

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers, developers, and innovators be heroes. Need to validate product-market fit assumptions and prototypes in just a few days? Customer experience and engagement teardown of the Dollar Shave Club. Read more at [link].

User Testing 48

User Testing Customer Feedback Product Manager Product Management 48

Product Innovation Educators

JUNE 3, 2016

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers, developers, and innovators be heroes. . 6 tips for getting buy-in on your product roadmap. (1) 2) Remember that your colleagues are also your customers. (3) 5) Use Roadmap Dates Wisely. (6) 1) Have goals. (2)

Product Research 48

Product Research Customer Feedback Product Manager Product Management 48

Product Innovation Educators

JUNE 24, 2016

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers, developers, and innovators be heroes. . 3) Innovators – product/market fit creators. How to successfully run a software product user test the lean way. Get the Product Mastery Roadmap and….

Customer Feedback 48

Customer Feedback Artificial Inteligence User Testing Product Manager 48

Product Innovation Educators

NOVEMBER 25, 2016

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers and innovators be heroes. 1) Test the waters, (2) Get feedback early, (3) Design is critical, (4) Pricing has to be right, and (5) Protect your product. build products customers want and love.

Customer Feedback 48

Customer Feedback Product Manager Product Management User Testing 48

UX Studio

APRIL 6, 2023

Your website’s design is crucial when you try to win over your users. We combine high-quality website design with user experience design to deliver an end product that helps our partners achieve their business goals. We accomplish this by putting UX research to use, which leads to enhanced, user-centric design.

Research Software 52

Research Software User Testing Product Research Data Visualization 52

UX Studio

APRIL 6, 2023

Your website’s design is crucial when you try to win over your users. We combine high-quality website design with user experience design to deliver an end product that helps our partners achieve their business goals. We accomplish this by putting UX research to use, which leads to enhanced, user-centric design.

Research Software 52

Research Software User Testing Product Research Data Visualization 52

Revulytics

SEPTEMBER 7, 2017

For instance, Panorama Consulting’s annual ERP buying survey showed that more than half of respondents conducting enterprise software projects in 2016 were implementing on-premise software. Gain insight into the infrastructure of your end-users to better plan product roadmaps.

Analytic Tools 85

Analytic Tools Feedback Software Data Visualization Reporting Tools 85

Good Product Manager

DECEMBER 2, 2015

We’ve been busy at SiriusDecisions with a lot of new research and resources for b-to-b product management leaders and product managers: The ABCs of Product Management Technologies. Product Management: Planning Assumptions for 2016. With end-of-year rolling around, our eyes look to the future.

Research Software 79

Research Software Analytic Tools Technology Product Manager 79

Product Club

DECEMBER 20, 2016

On the 4th November the Product Manager Club attended JAM 2016 in London. Yeah but what’s Jam 2016?! The first presentation was an overview what goes on ‘behind the roadmap at Busuu’ and how the team create a well informed product roadmap. It was pretty awesome! Antoine Sakho – Busuu. Hugo from Monzo.

Feedback Software 48

Feedback Software Weak Development Team Product Manager Product Management 48

Product Innovation Educators

JULY 8, 2016

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers, developers, and innovators be heroes. . How the practice of A/B testing makes you a better product manager… and manager. Even if you can’t do A/B testing, are you running experiments? 7) It Makes For Better Teams.

Customer Feedback 48

Customer Feedback Product Manager Product Management User Testing 48

Product Innovation Educators

SEPTEMBER 2, 2016

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers, developers, and innovators be heroes. I’m a big fan of the jobs-to-be-done tool for deeply understanding customer problems and motivation. How product managers should handle the 7 worst customer feedback scenarios. (1)

Customer Feedback 48

Customer Feedback Product Manager Product Management Feedback Software 48

Mind the Product

MAY 29, 2018

As always the core of the conference is our line-up of amazing speakers, and the insights and stories they bring to the conference is what starts all those conversations. At Benchmark, Sarah invests in consumer businesses and the consumerization of IT. Todd Lombardo, Co-Author of Roadmaps Relaunched.

Technical Cofounder 79

Technical Cofounder Fractional CTO CTO Coach User Testing 79

Product Innovation Educators

AUGUST 5, 2016

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers, developers, and innovators be heroes. What existing products do customers love? What is the ideal and complete customer experience? 4 signs your product work is lacking a clear product roadmap. (1)

Customer Feedback 48

Customer Feedback Product Manager Product Management User Testing 48

The Product HQ

FEBRUARY 1, 2023

Some notable work from the past few years includes Slack, Notarize, Coinbase, and Sudo with many new, exciting products coming in 2016. We partner heavily at a product level so we share research, performance metrics, product KPI’s etc. Product side is responsible for roadmap, features, and strategy. How do you balance that?

User Testing 52

User Testing Product Research Technical Review Customer Feedback 52

Product Innovation Educators

AUGUST 19, 2016

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers, developers, and innovators be heroes. Products (wrongly) get created this way – product first, customer second, revenue third. Read the interview at https://blog.mixpanel.com/2016/08/11/steven-sinofsky-product-leadership/.

Data Visualization 50

Data Visualization Weak Development Team Customer Feedback Research Software 50

Product Innovation Educators

SEPTEMBER 30, 2016

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers and innovators be heroes. The product management team for Yahoo Finance spent the last 18 months conducting user research and learning how to improve Yahoo Finance. build products customers want and love.

Customer Feedback 48

Customer Feedback Customer Experience Wireless Finance 48

Product Innovation Educators

SEPTEMBER 16, 2016

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers and innovators be heroes. Leveraging marketing, customer service, and customer communities to build better products. As you might expect, they want to be close to the customer and market trends.

Customer Feedback 48

Customer Feedback Product Manager Product Management CTO 48

Mind the Product

JUNE 13, 2018

But most importantly #mtpcon will, as usual, bring you the best minds in product from around the world for a day full of thought-provoking insight, inspiration, and learning. We’re delighted to announce the first six speakers who will share their unique insights with us in October! Tickets are on sale now! Don’t miss out….

User Testing 93

User Testing Data Visualization Workshop Product Research 93

Good Product Manager

DECEMBER 2, 2015

We’ve been busy at SiriusDecisions with a lot of new research and resources for b-to-b product management leaders and product managers: The ABCs of Product Management Technologies. Product Management: Planning Assumptions for 2016. With end-of-year rolling around, our eyes look to the future.

Research Software 60

Research Software Analytic Tools Technology Product Manager 60

Product Innovation Educators

NOVEMBER 11, 2016

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers and innovators be heroes. Should you offer different prices for a product or service to different customer segments? 4 steps for creating a customer-centric environment – SeatGreek’s product story. (1)

Customer Feedback 58

Customer Feedback Product Manager Product Management Product Research 58

Userpilot

JANUARY 28, 2021

So if you’re looking to switch careers and become a PM – you will for sure find some insights in this blog. Contents: Why is breaking into the Product Management career path difficult? Tips for becoming a Project Manager John Fontenot’s Path to Product. Why is breaking into the Product Management career path so difficult?

Research Software 97

Research Software User Testing Customer Experience Feedback Software 97

Product Innovation Educators

NOVEMBER 4, 2016

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers and innovators be heroes. This list explores tools in several areas, such as to-do lists, roadmaps, project tracking, and more. Insights from the Innovation by Design Summit. (1) 2) Evolve with your customers. (3)

Data Visualization 48

Data Visualization Research Software Customer Feedback Product Manager 48

Product Innovation Educators

JUNE 17, 2016

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers, developers, and innovators be heroes. . Want answers to product management questions, ranging from what is product management, what are the basic practices, how to apply agile and lean, to creating product-market fit?

Data Visualization 48

Data Visualization Customer Feedback Product Manager Product Management 48

Mind the Product

MARCH 23, 2017

But most importantly #mtpcon will, as usual, bring you the best minds in product from around the world for a day full of thought-provoking insight, inspiration, and learning. After her work on the Creative Cloud, Lea went on to manage the consumer business at Adobe where she had responsibility for all marketing, product, and engineering.

Research Software 85

Research Software Enterprise User Testing Workshop 85

The Product Guy

DECEMBER 4, 2017

All of this must be launched before the 2016 back-to-school season. Again, the columns of the stakeholder map can be fully customized based on your needs. The other is the marketing team that eventually interacts with the customer and also market product features. About Marc San Luis.

Roadmap 100

Roadmap Feedback Software Reporting Tools Seminar 100

Product Club

MAY 20, 2016

On the one hand, methodologies like lean startup and agile push us to regularly fit our product to the real world. By regularly running tests, validating demand, and shipping in small iterations, we can keep an up-to-date map of our product’s environment. I offer them here for you to use and give feedback on.

User Testing 48

User Testing Customer Experience Roadmap Feedback Software 48

DISQO

DECEMBER 30, 2017

The company revolutionizing the American healthcare industry uses Alpha to gain empathy for consumers and bring desperately-needed products to market. In 2016, Aetna announced its commitment to transparency. Becoming a consumer-insight-driven organization. Background. Prioritizing and shipping high-impact features.

Feedback Software 40

Feedback Software User Testing Product Research Healthcare 40

DISQO

DECEMBER 30, 2017

The company revolutionizing the American healthcare industry uses Alpha to gain empathy for consumers and bring desperately-needed products to market. In 2016, Aetna announced its commitment to transparency. Becoming a consumer-insight-driven organization. Background. Prioritizing and shipping high-impact features.

Feedback Software 40

Feedback Software User Testing Product Research Healthcare 40

DISQO

DECEMBER 30, 2017

The company revolutionizing the American healthcare industry uses Alpha to gain empathy for consumers and bring desperately-needed products to market. In 2016, Aetna announced its commitment to transparency. Becoming a consumer-insight-driven organization. Background. Prioritizing and shipping high-impact features.

Feedback Software 49

Feedback Software User Testing Healthcare Systems Review 49

Mind the Product

APRIL 11, 2017

But most importantly #mtpcon will, as usual, bring you the best minds in product from around the world for a day full of thought-provoking insight, inspiration, and learning. We’re delighted to announce our first six speakers, who will share their unique insights with us in September: Tickets are on sale now!

Research Software 70

Research Software Analytic Tools User Testing Product Research 70

Alchemer Mobile

FEBRUARY 7, 2019

According to AppAnnie’s 2019 State of Mobile Report , consumers sourced food and drinks through apps 130% more often in 2018 than in 2016. What matters above all else in food and drink apps is stellar customer experience and service. Here are five customer feedback management strategies to use.

Feedback Software 157

Feedback Software User Testing Customer Feedback Research Software 157