2016 Customer Experience Fractional CTO 
Intercom, Inc.
JUNE 14, 2018
I hosted Laura on our podcast to learn everything from why assembling a great product team is like pulling off a heist, to tips for improving collaboration and marrying business needs with user goals. When I wrote Build Better Products in 2016, it honestly came out of a ton of consulting. Laura: Exactly. It’s going to be great.”
Mind the Product
MAY 29, 2018
He is the co-author of the New York Times bestseller, The Lean Entrepreneur and has over 20 years experience helping companies bring high-growth products to market. He has recently served as the Head of Product & Experience at Workbar, Chief Design Strategist at Fresh Tilled Soil, and Innovation Architect at Constant Contact.
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Intercom, Inc.
JULY 9, 2020
In addition to this, our conversation also covers his time at Altassian and contrasts this with his G2 role, his thoughts on Google updates and how they impact his industry and his vision for the future of SEO. If you’re short on time, here’s some quick takeaways. I first got started in SEO, I think at around 16 years old.
Product Innovation Educators
MAY 20, 2016
As an example, under Steve Jobs, Apple spent a fraction on R&D compared to its peer group yet consistently released new products. 6 steps to being customer-centric and developing products customers want. Customer feedback is an important source of ideas for product managers. 3) Start with customer needs. (4)
Product Talk
DECEMBER 18, 2024
Every single person that contributes to building a product, all of the makers in the room, we need to care about our customers, we need to make sure that what we’re building is going to work for them, and I want to introduce some ideas that will help you do that. What I saw was they were talking to customers periodically.
The Product Coalition
JULY 17, 2018
Its clients include Nestle, American Express, Johnson & Johnson, AOL, Time Warner, American Red Cross, and many other prominent businesses. Gold 2016, are among them. Motto: The mobile innovation agency Customer quotes: “WillowTree is a great partner and brings a lot of mobile expertise to the table.
eG Innovations
APRIL 22, 2021
Here, at eG Innovations, we offer a wealth of monitoring and simulation tools to allow you to monitor what real users are experiencing when accessing Microsoft WVD. You can also use our tools to benchmark user experience when using different configurations for WVD. At the same time, Microsoft WVD is a relatively new product.
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