Melissa Perri
JANUARY 4, 2020
These are a few of my observations and personal experiences. 2019: "How do I hire a Chief Product Officer? . -- 2013: "My ppl are not allowed to talk to customers. 2019: "Duh, of course I want my people talking to customers. 2018: "Can you teach people how to do MVP experiments? It is too risky. We will get sued.
The Secret PM Handbook
JANUARY 1, 2016
This post is about where I’ll be focusing in 2016 in terms of becoming a more skilled product manager, and in helping others achieve that. But there’s always room for improvement, and as I’ve mentioned lots of times, getting more effective at product management has a huge ROI. If you’re a writer, your goal is to write a book.
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Intercom, Inc.
MAY 14, 2018
At the same time, consumers are complex creatures – we’re constantly evolving and tuning out marketing noise. The best marketers evolve alongside their audiences – experimenting with new tactics, revisiting assumptions about who their buyers are and how they buy. from 8 minutes in 2016 ( eMarketer, 2017 ). Engagement.
Alchemer Mobile
APRIL 9, 2020
See actionable strategies for engaging with customers during this difficult time here. So, what can these brands do to capture, analyze, and act on these changing customer behaviors? We’re thankful that our annual Mobile App Engagement Report was published right around the time that everything started to really shift in the U.S.
Product Talk
FEBRUARY 21, 2024
When you start interviewing customers every week, it’s easy to get overwhelmed by how much you are learning. When we use our customer interviews to collect specific stories about past behavior, every conversation can uncover dozens of unmet customer needs, pain points, and desires (AKA opportunities).
Mind the Product
DECEMBER 29, 2016
2016 was a year when the product management community grew significantly and continued to mature. Here’s a look at what we learned in 2016 based on our most read posts during the year. Organise around customers. It’s important to understand that we who are building these products and services know things that our users don’t.
Alchemer Mobile
MAY 14, 2020
So, what can these brands do to capture, analyze, and act on these changing customer behaviors? We’re thankful that our annual Mobile App Engagement Report was published right around the time that everything started to really shift in the U.S. Customer sentiment distribution. Customer sentiment distribution.
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