Food & Drink Apps: Using Industry Benchmark Data to Understand Changes in Mobile Customer Sentiment
Alchemer Mobile
APRIL 9, 2020
Mobile apps in the Food and Drink category have experienced radical change these last few weeks. The COVID-19 pandemic has more and more people using app-based food delivery services, and QSRs are seeing an influx of mobile payments at their drive-throughs with the closure of dine-in establishments. Why is your app rating decreasing?
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