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10 Best SaaS Knowledge Base Tools To Educate Customers About Your Product Effortlessly

Userpilot

How can you use knowledge base tools to guide your customers and remove their frustrations while using your product? An in-app knowledge base enables you to take advantage of the self-serve support model for effective customer service delivery. There are numerous knowledge base tools in the market. Let’s dig in!

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Top 10 Japanese Startups

freshtrax

This makes it a hot spot for startups in Japan because of how much potential there is to grow there. These investments stimulate entrepreneurship in Japan causing the Japanese startup scene to be hotter than ever before. Curious to know which innovative startups are successful in Japan? PKSHA Technology Inc. Mercari, Inc.

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Product Design: Let’s get Emotional

Mind the Product

Startups, small and mid-size companies are becoming more technologically sophisticated. Hardware, software and mobile technologies have become cheaper and easier to deploy, enabling small and mid-size companies to have access to similar if not better technologies than the big boys. More on loyalty later.

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How JustGiving Crowdfunding Went From an Idea to £100m in Five Years

Mind the Product

JustGiving’s goal is to grow the world of giving, enabling more money to be raised for good causes through the use of technology. And to test it, we ran user testing almost every week to get rapid feedback on mocked-up and coded prototypes, and reported back to the business every Friday on our progress and what we’d learned.

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Responsive Website vs. Native App: What To Choose & When

Alty

According to the latest Nielsen Mobile Money Report , the following markets are the most attractive ones for mobile commerce: Should I also remind that Google now penalized websites, which are not optimized for mobile users? It all boils down to the way of how users will “consume” your service or product. Instant Upgrades.

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Giving up the ghost: How Hinge disrupted online dating with data and helped users find love

Mixpanel

In a 2016 interview , Hinge founder and CEO Justin McLeod told Vanity Fair that its dating apocalypse article had spurred a rigorous interrogation of the value of swiping to Hinge’s users and its impact on their lives. At Bonobos, I fell in love with the scrappy startup-culture. At my previous startup, we sold pants.

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Building the Future of Founder Wellbeing with Kelly Fitzsimmons

DISQO

She is currently the co-founder of Custom Reality Services , a virtual reality (VR) production company whose first two projects, Across the Line (2016) and Ashe ’68 (2019), premiered at the Sundance Film Festival. Keller is the recipient of the Silvertip PwC Entrepreneurship Award and Speech Technology’s Luminary Award.