article thumbnail

Top 10 Product Guest Posts of 2016

Mind the Product

2016 has been a year when the craft of product management grew, evolved, and matured at a staggering rate! Todd Lombardo ran our (hugely popular) design sprint workshops in 2016 and, although they are a powerful tool, they’re not appropriate for all situations! When NOT to Design Sprint. We asked C.

article thumbnail

The top marketing statistics for 2018 and why they matter

Intercom, Inc.

For instance, the fundamentals of good marketing haven’t changed: crisp writing, a compelling story, strong brand, and of course, a great product to market. You could say we’re biased, but the evidence became clearer than ever when messaging apps surpassed social networks in popularity in 2016: Reach. Engagement. Engagement.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Media Apps: 2020 Mobile Customer Engagement Benchmarks

Alchemer Mobile

So, what can these brands do to capture, analyze, and act on these changing customer behaviors? Data from our 2016 , 2017 , 2018 , and 2019 reports is included to show shifts in brand focus and engagement over time. This is our fifth consecutive year conducting this research.

article thumbnail

Food & Drink Apps: Using Industry Benchmark Data to Understand Changes in Mobile Customer Sentiment

Alchemer Mobile

So, what can these brands do to capture, analyze, and act on these changing customer behaviors? Data from our 2016 , 2017 , 2018 , and 2019 reports is included to show shifts in brand focus and engagement over time. There’s always another delivery app or loyalty program trying to lure customers away, especially for QSR brands.

article thumbnail

Sleeping Giants – Nandini Jammi on The Product Experience [Rebroadcast]

Mind the Product

Nandini Jammi started out in product marketing and growth, but after the US elections in 2016, her career took an unexpected turn when she joined Sleeping Giants, an organisation that aims to make bigotry and sexism less profitable. Brand reputation. Listen if you’d like to learn more about: * Acceptable use policies.

article thumbnail

Intercom turns 10: Highlights from our first decade

Intercom, Inc.

In 2016, we released a new version which featured deep customization, cross-platform compatibility, new message formats, and playful emoji support. Bringing our brand on the road. A company is more than the product it makes or the people who work there, it’s also the brand that people connect with.

article thumbnail

Mobile App Engagement Benchmark Data for Key Industries Including Finance, Food & Drink, Retail, Media, Travel, and Lifestyle

Alchemer Mobile

Data from our 2016 , 2017 , 2018 , and 2019 reports is included to show shifts in brand focus and engagement over time. While there’s still more to do, 2019 is the most we’ve seen brands leverage mobile customer feedback to improve their products and adjust their overall business goals.

Travel 147