Gainsight

APRIL 12, 2023

Mistake #2: On the other hand … not betting on the team that got me there “Everything will be fine once we get a new head of [X]” – every startup CEO ever (also me, frequently) When you launch a company, the initial team is usually whoever you can get. To run a startup, you have to make bets. Invest in back-office systems early.

Analytic Tools 52

Analytic Tools Feedback Software Customer Experience Enterprise 52

UX Studio: Product Management

JULY 5, 2021

Since 2013, UX studio has been diligently working on helping rising startups and established companies create impactful digital products through intelligent design solutions. . We use Slack, Jira, Zeplin, and other collaboration tools to share work-related updates, set up meetings, and showcase design and research findings. .

Research Software 82

Research Software Analytic Tools Feedback Software User Testing 82

bpma ProductHub

OCTOBER 16, 2016

Unless you work at a startup where you don’t have any existing products yet, there is probably a vocal group of stakeholders, such as customers and sales, that’s interested in fixing real or perceived issues with your existing products. These are innovations that are literally saving lives, which is no small task.

Reporting Tools 150

Reporting Tools Research Software Analytic Tools User Testing 150

Mind the Product

APRIL 11, 2017

He spent 10 years at Google, where he created the Design Sprint process, and he has worked with over 100 startups including Nest, Slack, 23andMe, and Uber. His writing on startups and productivity has appeared in Fast Company, TechCrunch, Slate, and LifeHacker. Jake is currently among the world’s tallest designers.

Research Software 70

Research Software Analytic Tools User Testing Product Research 70

UX Studio: Product Management

SEPTEMBER 16, 2021

Apart from working with established brands and startups, we assess the expertise of various companies and create our independent rating list of trustworthy design companies. Imagine you would like to design a new mobile app interface in Berlin. At UX studio, we work with rising startups and established enterprises worldwide.

Research Software 59

Research Software User Testing Analytic Tools Feedback Software 59

Indicative

JUNE 18, 2018

The NY Tech Meetup has a long history of highlighting the best emerging technology in the Silicon Alley. At June’s event at the SVA Theatre, presenters demoed technology that ranged from helping people with visual impairments navigate the world, to teaching kids about engineering through race cars. Instead, they collected dust.

Analytic Tools 53

Analytic Tools Data Visualization Customer Experience Healthcare 53

Mind the Product

DECEMBER 12, 2017

Startups, small and mid-size companies are becoming more technologically sophisticated. Hardware, software and mobile technologies have become cheaper and easier to deploy, enabling small and mid-size companies to have access to similar if not better technologies than the big boys.

Data Visualization 137

Data Visualization Reporting Tools User Testing Analytic Tools 137

Product Talk

APRIL 8, 2020

For this post, we spoke with a product team from Simply Business about some of the major lessons they’ve learned since adopting continuous discovery habits like interviewing their customers, questioning their assumptions , and using the opportunity solution tree to guide their work. Want to check out the other posts in this series?

Product Research 267

Product Research User Testing Research Software Data Visualization 267

Intercom, Inc.

APRIL 22, 2019

His new venture focuses on creating a central knowledge network for scaling businesses so that employees aren’t wasting hours by chasing down important resources and company history scattered across a host of apps like Google Docs, SharePoint sites, Evernote and more. Kaitlyn : As you mentioned, this is your second startup journey.

Customer Experience 156

Customer Experience User Testing Analytic Tools Feedback Software 156

Melissa Perri

MAY 5, 2016

A Successful Start I learned about Minimum Viable Products like 99% of other Product Managers - through The Lean Startup by Eric Ries. Watching and waiting for the numbers to go up in Google Analytics, only to be let down again. A week after that we found a different solution that increased clickthrough rate threefold on our products.

User Testing 120

User Testing Feedback Software Research Software Customer Experience 120

Product Talk

DECEMBER 6, 2023

Opportunity solution trees help product teams chart the best path to their desired outcome. Opportunity solution trees help product teams chart the best path to their desired outcome. – Tweet This In this article, we’ll cover what an opportunity solution tree is, the benefits of using one, how to create one, and so much more.

Data Visualization 283

Data Visualization Product Research Analytic Tools Research Software 283

Mind the Product

JUNE 13, 2018

Ivy is currently the Vice President of Design for the Hardware Product Area at Google, which was officially formed in 2016. This collection established a design aesthetic for technology products that is tactile, bold, emotional and undeniably Google. Joe Leech, Product Strategy Consultant. More speakers to come!

User Testing 93

User Testing Data Visualization Workshop Product Research 93

The Product Coalition

JUNE 14, 2020

As the founder of a young startup in times of high economic uncertainty, I have found myself thinking again about what makes a successful product, and what makes them fail. billion from Nokia deal, announces 7,800 job cuts Snap Spectacles Snap released its much hyped Spectacles in Q4 2016. I hope you will find it equally stimulating.

Technical Review 78

Technical Review Marketing Data Visualization Analytic Tools 78

Mixpanel

FEBRUARY 12, 2019

By 2015, Matthew Black was a veteran of the startup world. His plan, as he recounted to us was “to build a hybrid agency that would leverage technology to build mobile and web experiences for customers.”. But it wasn’t until a call from an Australian customer in April 2016 that the agency’s way forward became clear.

Customer Experience 68

Customer Experience User Testing Research Software Analytic Tools 68

Intercom, Inc.

FEBRUARY 6, 2020

When Yvonne joined in 2016, the business unit consisted of just 10 people across product, engineering, sales, and marketing. Since then, she’s helped grow the Udemy’s B2B SaaS arm to more than 5,000 enterprise customers, which include the likes of Pinterest, Adidas, and General Mills.

Feedback Software 243

Feedback Software Analytic Tools Research Software Data Visualization 243

Bryce York

NOVEMBER 27, 2016

Sean Ellis is an entrepreneur, angel investor, and startup advisor. The following is based on notes taken from Sean Ellis’ talk at StartCon 2016 in Sydney, Australia. Three weeks later they finish putting out fires (this is startup after all). Sustainable growth relies on consistency, rhythm and following a proven system.

Research Software 52

Research Software Analytic Tools Reporting Tools Software Review 52

PMLesson's Ace the PM Interview

DECEMBER 3, 2020

In 2016, I applied to Facebook’s RPM program. In 2017, a friend intro’d me to a tiny startup called Indigo Fair. I joined as “Head of Analytics” ?? Second interview is on product sense to see whether you can come up with interesting, customer-friendly product solutions. This is a story I did not expect to write.

Weak Development Team 98

Weak Development Team Customer Experience User Testing Feedback Software 98

Mixpanel

AUGUST 7, 2018

The author prophesized a “dating apocalypse” and decried the multifarious dating apps of the day. Back then, Hinge’s app–just like Tinder and Bumble–allowed profile swiping, a feature inspired by slot machine gaming psychology and widely blamed for trivializing modern romance. Communing with customers.

Data Visualization 65

Data Visualization Customer Feedback User Testing Customer Experience 65

Userpilot

MARCH 6, 2020

As a team supporting diversity and women in tech – we decided to use the International Women’s Day as an opportunity to showcase some of the best talent in the industry – and interviewed the top female Product Managers, Product Owners and SaaS founders and CEOs. Women in SaaS. Women in Product.

Research Software 131

Research Software Analytic Tools Feedback Software Reporting Tools 131

Andrew Chen

JULY 19, 2017

Startups should be getting cheaper to build. After all, the industry’s created several waves of innovation that’s supporting this across multiple layers in the stack: Open source software instead of paid developer tools. Off-the-shelf SaaS tools versus building your own. Economist ).

Analytic Tools 111

Analytic Tools Startups Data Visualization Customer Experience 111

Intercom, Inc.

APRIL 12, 2018

As the CEO of Dribbble, a global community and invite-only platform for designers to share and find work, Zack Onisko faces a unique challenge: how do you grow a gated product? I have a long history of working in miscellaneous startups, either in the creative space or in the recruitment space. And they said, “An iOS app.”

Feedback Software 215

Feedback Software Analytic Tools Research Software Reporting Tools 215

Intercom, Inc.

JULY 9, 2020

Kevin Indig leads SEO & Content Marketing as VP at G2 and mentors startups in Marketing at GermanAccelerator. I’m also mentoring startups in terms of marketing SEO go-to market at the German Accelerator, which is the official startup program in the Silicon Valley of Germany. Kevin: Absolutely. Kevin: Absolutely.

Analytic Tools 199

Analytic Tools Research Software Data Visualization Technical Review 199

Sachin Rekhi

FEBRUARY 16, 2020

Much of the literature that defines the role as the intersection of business, technology, and user experience isn't particularly helpful for practitioners who are left wondering what skills they need to learn versus the fine people they work closely with in actual business, technology, and user experience roles.

Data Visualization 218

Data Visualization Product Research User Testing Reporting Tools 218

Product Innovation Educators

AUGUST 12, 2016

Read about each from a poker player turned product manager turned startup founder… https://roadmunk.com/blog/poker-product-management/. Num 1 problem for product managers and innovators – falling in love with your solution. Read more at https://leanstack.com/love-the-problem-not-your-solution. Tools product managers use.

Data Visualization 48

Data Visualization Feedback Software Analytic Tools Customer Feedback 48

Mixpanel

JANUARY 11, 2021

Viacom18 proactively forayed into the OTT business in late 2015 and went live with Voot—our mobile-first video-on-demand platform—in mid-2016. We’re constantly focused on evolving the user experience and expanding our reach to newer formats such as set-top boxes, connected TV apps, etc. That is engagement for us.

Data Visualization 98

Data Visualization User Testing Customer Experience Analytic Tools 98

Amplitude

APRIL 27, 2020

Forty-five percent spend little to no time on implicit needs , but 83% expect them to have a huge business impact, according to research by SiriusDecisions in their Process for Understanding Customer Needs for Innovation survey, 2016. Here’s an example: Say you have a client who is a product manager of online video-editing software.

Data Visualization 59

Data Visualization Analytic Tools Research Software Feedback Software 59

Aptrinsic

OCTOBER 6, 2017

Read previous chapter: CH 13: Metrics: Measuring Success with a Product-led GTM A product-led GTM strategy provides a new framework for how leading SaaS organizations think about taking products to market and acquiring, retaining, and growing customers in a repeatable, scalable way. Please don’t forget to like and share. Figure 14.1?—?The

Analytic Tools 40

Analytic Tools Reporting Tools Data Visualization Onboarding KPIs 40

DISQO

AUGUST 10, 2015

Re/code is a technology and business media organization founded by Kara Swisher, formerly of The Wall Street Journal and All Things Digital. Details on Code Conference 2016 will be announced later this year. You can also gain access to exclusive discounts when you register from our site. Mind the Product.

Events 40

Events User Testing Product Research Data Visualization 40

DISQO

AUGUST 10, 2015

Re/code is a technology and business media organization founded by Kara Swisher, formerly of The Wall Street Journal and All Things Digital. Details on Code Conference 2016 will be announced later this year. You can also gain access to exclusive discounts when you register from our site. Mind the Product.

Events 40

Events User Testing Product Research Data Visualization 40

DISQO

AUGUST 10, 2015

Re/code is a technology and business media organization founded by Kara Swisher, formerly of The Wall Street Journal and All Things Digital. Details on Code Conference 2016 will be announced later this year. You can also gain access to exclusive discounts when you register from our site. Mind the Product.

Events 40

Events User Testing Data Visualization Product Management 40

Mind the Product

NOVEMBER 18, 2016

Lean methodologies work well for a single team observes Gothelf: “A lean startup reduces risk by regular and continuous experimentation. There is no shortage of frameworks available for lean startup at scale, says Gothelf. “As Access to data is also fundamental to transparency, he adds, “don’t make analytics difficult to get to”.

Reporting Tools 70

Reporting Tools Data Visualization Product Research Analytic Tools 70

Business of Software Conference

FEBRUARY 10, 2020

She will talk about some of the ways that companies can provide a better environment for humans to work and share how she came to realize that in her startup, she had to bring her ‘best self’ to the business every day – no one else in the business has more impact on the morale and well-being of the team than the CEO. Transcript.

Reporting Tools 40

Reporting Tools Analytic Tools Feedback Software Customer Experience 40

Product Talk

FEBRUARY 21, 2024

An opportunity solution tree : This artifact captures any opportunities from across your interview snapshots that are relevant to your current product outcome. This interview happened in 2016 or 2017. On his snapshot I captured the insight: Tried seven different photo album tools before selecting one.

User Friction 223

User Friction Customer Experience Customer Feedback Analytic Tools 223

Business of Software Conference

JULY 6, 2020

Thompson is also co-founder and CEO of Relate, an intelligent platform that helps people be better versions of themselves. Previously, in 2009, he co-founded Evidity, a healthcare data analytics firm serving the physician market. Lean Startup! Lean Startup!’ The second thing was it was clearly not a pure SaaS model.

Healthcare 52

Healthcare User Testing Customer Experience Analytic Tools 52

Andrew Chen

MAY 28, 2019

I’m looking for startups that can change the game there. As new tech platforms hit scale, we on the consumer team have been closely watching the future of media and the technology driving it — in all forms. The bigger idea is actually “audio”, not specifically podcasting. Thanks, Andrew.

Analytic Tools 93

Analytic Tools Research Software Feedback Software User Testing 93

Andrew Chen

MAY 28, 2019

I’m looking for startups that can change the game there. As new tech platforms hit scale, we on the consumer team have been closely watching the future of media and the technology driving it — in all forms. The bigger idea is actually “audio”, not specifically podcasting. Thanks, Andrew. The Podcast Ecosystem in 2019.

Analytic Tools 40

Analytic Tools Research Software Feedback Software User Testing 40