Intercom, Inc.

DECEMBER 31, 2019

And it’s not just the startups playing this game – Steve Jobs was proudly averse to the notion of subscriptions, and now Apple spends most of its earning calls boasting about the performance of its services division. . Apple finally relented and joined the streaming game in 2015.

Artificial Inteligence 259

Artificial Inteligence Entertainment Customer Experience Messaging 259

Andrew Chen

NOVEMBER 26, 2018

Is there still room for marketplace startups to innovate? Marketplace startups have done incredibly well over the first few decades of the internet, reinventing the way we shop for goods, but have been less successful services. In 2015, 26% of employed people had a certification or license. We answer, emphatically, yes!

Startups 111

Startups Technical Review Customer Experience Software Review 111

The Product Coalition

MARCH 9, 2020

Recently we decided to enter this market in our own company( JoySpot ), so I started studying this market heavily to learn how can a Startup penetrate it and be competitive versus titans like Tinder. If you don’t have time to read the whole article, I recommend you to go straight to the tips for startups in the end. Hope you enjoy!

Startups 78

Startups Marketing Reporting Tools Research Software 78

Intercom, Inc.

AUGUST 27, 2020

in neuroscience and a background as a quantitative analyst on post-crash Wall Street, Carl has been identifying the major trends in the subscription economy and predicting what’s to come ever since he joined the company in 2015. With a Ph.D. There’s good reason why churn is called “the silent killer. Remember Homejoy ?

Data Visualization 211

Data Visualization Reporting Tools Research Software Customer Feedback 211

The Product Guy

DECEMBER 15, 2019

Prior to Vydia, Gaudio built and managed the marketing team at video Ad Tech company, Yashi, which was successfully acquired in 2015 for $33M cash by Nexstar Media Group. He co-founded a Machine Learning technology startup and served as CPO / VP of Product at intu plc (FTSE 100), Selligent Marketing Cloud, Epica.ai

Technical Advisors 148

Technical Advisors Analytic Tools Product Management Product Manager 148

Mind the Product

MAY 25, 2018

This forced us to think and act more like a startup, with JustGiving’s CEO in the role of angel investor – and we knew funding would be cut if we didn’t produce results. 2015 – Launch as JustGiving Crowdfunding. The fundraising “interstitial”, where you could choose how to raise money, in 2015.

User Testing 134

User Testing Weak Development Team Onboarding KPIs Customer Experience 134

Mind the Product

DECEMBER 13, 2018

Prior to SEEK Asia, Ken was the Product Director and founding member of the London office of BCG Digital Ventures and consulted to large corporate clients in Europe on product strategy, startups, disruptive innovation and digital transformation. Rapid Experimentation for Product Managers.

Analytic Tools 160

Analytic Tools Workshop Data Visualization Government 160

Intercom, Inc.

SEPTEMBER 30, 2021

Before that, I was at Palantir and at a few startups doing various things. Liam: One of the things I kind of wanted to talk to you about was your journey to this point, from tech entrepreneur to mental health children’s startup founder. The rush of a startup. You should probably join a startup. Liam: For sure.

Research Software 223

Research Software Feedback Software Data Visualization Artificial Inteligence 223

Mind the Product

MARCH 17, 2017

David is a Partner and Development Manager at CitrusByte, working with both large corporations and startups to develop innovative software solutions to challenges they may be facing. In 2015, the worldwide spending in IT was 3.4 trillion dollars that was spent worldwide in 2015, about 2.4 IT Project Failures – The Statistics.

Reporting Tools 109

Reporting Tools Technical Review Software Review Systems Review 109

Intercom, Inc.

FEBRUARY 18, 2020

It’s one of those facts of startup life that is easy to overlook, but the success and growth of companies can be deeply intertwined with the technology they use in their stack, and I’d like to explain how that has been the case with Intercom and Ember. This is a slide from a talk that I gave in 2015. Preferred choice.

Construction 221

Construction Engineering Weak Development Team Framework 221

Mind the Product

JUNE 18, 2019

After benchmarking nearly 100 startups in his customer development survey, Ellis found the magic number to be 40% – that is companies that struggled to find growth almost always had under 40% of users respond “very disappointed”. Companies with strong traction almost always exceeded that threshold.

User Testing 182

User Testing Product Research Product Marketing Marketing 182

Intercom, Inc.

JANUARY 5, 2022

Suddenly, the team got to know SOC 2 Reports all too well and realized just how burdensome and unscalable it could become, especially for high-growth startups. Drata recently raised $100 million in venture capital funding, which I believe makes it San Diego’s latest startup unicorn with an evaluation of $1 billion.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

Intercom, Inc.

JULY 21, 2022

Along the way, we’ve interviewed trailblazers, business leaders, makers and doers to share their experience and insights on all things startup strategy, product management, design, marketing, customer experience, and much, much more. In 2015, Andrew joined Uber to lead their rider growth product teams. Here’s Rachel.

Download 215

Download Feedback Software Data Visualization Customer Experience 215

Intercom, Inc.

MAY 10, 2018

Andrew’s been an angel investor and advisor for a slew of name-brand startups; however, he’s most widely known for his invaluable essays on growth. I’ve known Marc and Ben for a long time, and they originally seed-funded a startup of mine many years ago. How do we acquire more and more folks?”

User Testing 224

User Testing Customer Experience Onboarding KPIs Customer Feedback 224

Mixpanel

MARCH 30, 2020

In fact, from 2015 to 2018, gender representation had only increased by 2 percent. Rely on SC Moatti, the author of Mobilized , a book that details the convergence of business objectives and mobile products through case studies from major tech corporations (Facebook) to outsized startups (Uber).

Analytic Tools 116

Analytic Tools Feedback Software Reporting Tools User Testing 116

Mind the Product

APRIL 13, 2017

but how many startups are doing a decent job of tracking their performance? When I was still working for my own startup (Swipe & Shop – Tinder for fashion), I really enjoyed having a personal relationship with our users. It’s a bit like data: you won’t find a single founder who doesn’t say: “Yeah! Customers are Real People.

Customer Experience 141

Customer Experience User Testing Customer Feedback Feedback Software 141

Lenny Rachitsky

APRIL 28, 2024

He originally joined Twitter in 2015 through the acquisition of his company, Periscope, the largest live video streaming platform at the time. Periscope pioneered technology that inspired Instagram Live, TikTok Live, Facebook Live, and other social networks’ expansion into video streaming.

User Testing 131

User Testing Analytic Tools Feedback Software Weak Development Team 131

The Product Coalition

FEBRUARY 27, 2021

It has partnered with startups and big names like Google, Rolls Royce, Zoom, Bolt, Pipedrive, MyTaxi, Atlassian, Codio and many others. The company creates beautiful and functional web and mobile experiences for startups and large brands like Santander Bank, Hilton, Unilever, Orange, Microsoft, Unicef, Pepsico, and others.

Research Software 89

Research Software Analytic Tools UX User Testing 89

The Product Coalition

JUNE 9, 2020

I was attending a very small startup event where Gregory Culpin presented the company and its market vision. I joined this highly motivated group of fifteen people in September 2015. I first heard of Elium , formerly known as Knowledge Plaza, in 2011. It appeared that Talentsquare was their “last distraction”. What I Learned From 3.5

Research Software 79

Research Software Startups Product Research Customer Experience 79

Mind the Product

AUGUST 25, 2017

These Entrepreneurial Leaders need new skills and a different mindset, because ideas like Good and Progress look very different in a startup than they do in the core business. This requires small, cross-functional, 100% dedicated startup teams who are tasked with hunting high-value customer problems to solve. Prepare for Change.

Data Visualization 163

Data Visualization Customer Experience Startups Enterprise 163

Mind the Product

APRIL 1, 2020

In September 2015, about the time I left Xero , a friend of mine, Trent Mankelow, asked me if I wanted to join him and start a new meetup for product people. Just like a successful startup, we knew our customers, we knew there was an untapped need and that our ProductTank was going to make a difference to a lot of people.

Product Research 138

Product Research Events User Testing Customer Experience 138

The Product Coalition

JANUARY 20, 2024

Suitable for individuals from startups to Fortune 500 companies, and for both team leaders and individual contributors, the insights gained at ProductCon can revolutionise your product development approach. It’s renowned for its curated speaker selection, focus on cutting-edge topics, and vibrant networking scene.

Product Management 122

Product Management Product Manager Workshop Customer Feedback 122

DISQO

JANUARY 22, 2015

Despite the rising popularity of books like Lean Startup and Four Steps to the Epiphany though, there has been debate about the value of solicited user feedback ( although proper techniques exist to resolve this problem ). The post What are the major product management trends of 2015? appeared first on Feedback Loop.

Product Research 40

Product Research User Testing Customer Feedback Product Management 40

DISQO

JANUARY 22, 2015

Despite the rising popularity of books like Lean Startup and Four Steps to the Epiphany though, there has been debate about the value of solicited user feedback ( although proper techniques exist to resolve this problem ). The post What are the major product management trends of 2015? appeared first on Feedback Loop.

Product Research 40

Product Research User Testing Customer Feedback Product Management 40

DISQO

JANUARY 22, 2015

Despite the rising popularity of books like Lean Startup and Four Steps to the Epiphany though, there has been debate about the value of solicited user feedback ( although proper techniques exist to resolve this problem ). The post What are the major product management trends of 2015? appeared first on Alpha.

User Testing 40

User Testing Customer Feedback Product Management Product Manager 40

The Accidental Product Manager

FEBRUARY 7, 2022

From 2010 to 2015, the 10 largest prestige brands dropped in their market share to 40% from 46%. The product managers at True Botanicals are also using common startup strategies to connect with customers. The product managers at new startup firms are searching for ways to break into this market.

Branding 123

Branding Product Management Product Manager Reporting Tools 123

Intercom, Inc.

JULY 25, 2018

Fun fact: do you know what one of the majors causes of startup failure is? Rare is the startup advice that survives first contact with reality. Startups do to the relationship between the founders what a dog does to a sock.” – Paul Graham. Startups, you see, love to reinvent things. Don’t do it alone,” they say.

Onboarding KPIs 152

Onboarding KPIs User Testing Startups Vision 152

freshtrax

AUGUST 3, 2021

Gender gap in various industries has been a topic of discussion with there being a huge gap in the percentage of women who are startup entrepreneurs. This is especially true in Japan, where the gender gap in the startup community is even wider than the U.S. The startup world is completely male dominated. tomochinski.

Research Software 98

Research Software Startups Consulting Education 98

Mind the Product

FEBRUARY 25, 2020

In fact, studies such as the 2015 McKinsey report – Diversity Matters , have shown that working on a team with people who are different from you can challenge your thinking in such a way that it can actually help to sharpen up its performance.

Weak Development Team 134

Weak Development Team User Testing Workshop Magazine 134

Intercom, Inc.

MAY 1, 2018

— Benedict Evans (@BenedictEvans) March 22, 2015. The biggest thing I find myself beating into the heads of either startups who I chat with or new folks who start at Intercom is this idea that if you’re doing things right, you’re going to ship a lot. Keeping them, and getting to 100m, is the question.

Customer Experience 223

Customer Experience User Testing Weak Development Team Definition 223

Andrew Chen

JUNE 26, 2017

One of the best essays written last year was Elad Gil’s End of Cycle? – referencing our most recent 2007-2017 run on mobile and web software, and the implications for investing, startups, and entrepreneurs. It used to be that startups could count on their competitors to be big, dumb, and slow. Not anymore.

Analytic Tools 111

Analytic Tools Reporting Tools Data Visualization Outbound 111

The Product Guy

OCTOBER 9, 2018

First, I did not know how to frame, develop and present product strategy in a systematic way, and second, as a startup, my company has not historically had a good track record of strategy being developed outside of senior management (read: founder). Prior to joining the product team in 2015, he worked as a traveling.

Weak Development Team 130

Weak Development Team Product Strategy Strategy Development 130

Intercom, Inc.

JANUARY 14, 2021

I got an MBA and tried several startups – some failures under my belt there – and then ended up at a company in the business intelligence space called GoodData. As I mentioned, I was a PM at a fast-growing San Francisco startup and I grew to be VP product, so I’d seen the pain points and the struggles of being an individual PM.

Feedback Software 225

Feedback Software Research Software Analytic Tools Product Strategy 225

Intercom, Inc.

FEBRUARY 1, 2018

In August of 2016, Rachel Hepworth embarked on a unique challenge: start a growth marketing team at one of the most successful startups of this generation – one that had long relied heavily on word of mouth. The role that started me on this path was joining a very small startup a little over a decade ago, Climate Corp.

User Testing 174

User Testing Marketing Research Software Feedback Software 174

Mind the Product

FEBRUARY 27, 2018

Chaos Report 2015. As an aside, I think that much-cited startup maxim “fail fast, fail often” makes the wrong emphasis. Here’s what we’ve learned based on our experience of adopting a testing mindset and seeing your way through innovative product development. Product/Market fit Cannot be Planned.

User Testing 117

User Testing Product Research Product Marketing Testing 117

freshtrax

MAY 8, 2019

of the household final consumption expenditure were paid via cashless payment methods, such as credit cards, electronic money, and mobile payments in 2015. Release: 2015. Origami is the Japanese leading mobile payment startup company based in Tokyo. According to the Ministry of Economy, Trade, and Industry , only 18.4%

Research Software 96

Research Software Banking User Testing Technology 96

The Product Guy

MAY 21, 2018

For a startup like us, it was nerve racking to think that we are not always directing the very limited resources to drive outcomes – not just a waste of scarce resources, but high opportunity costs. We were heads down busy delivering features but ended up not really knowing which feature pushed which metric. About Jie Jin.

User Friction 104

User Friction Customer Experience Vision Technical Review 104