Intercom, Inc.

JANUARY 16, 2020

We chatted about the company’s evolution from RealtimeBoard, a tool beloved by the UX community, to Miro – a rapidly growing SaaS innovator that boasts Dell, Netflix, Ikea, and Spotify amongst their steadily growing roster of clients. Miro has made the move from product to platform. Andrey and his team are finding out.

Research Software 249

Research Software Data Visualization User Testing Customer Experience 249

Mind the Product

AUGUST 17, 2017

Gadi Weiszlovits Lahav (Head of Product at FT.com) and Richard Still (Technology Director at FT.com) tell ProductTank London how to scale quickly and successfully. Their advice is to focus on the right technology, agile processes and great people to create the culture and operation you need.

Research Software 144

Research Software User Testing Data Visualization Weak Development Team 144

Mind the Product

SEPTEMBER 27, 2019

At #mtpcon San Francisco, Elizabeth Churchill , Director of UX at Google tells us how research can work in product development to help us make useful and usable interactive experiences. Google Material Design, she shares how research was initially used in development, where the research practice is today, and where it’s going.

User Testing 102

User Testing Research Software Data Visualization Product Research 102

Intercom, Inc.

SEPTEMBER 30, 2021

Rebecca has a background in astrophysics and computer science and spent many of her formative years looking at gamma-ray bursts and supernovas, but eventually, eager to get into software and product design, she moved to San Francisco. Little Otter and its family-first approach, they believe, is the antithesis of that.

Research Software 223

Research Software Feedback Software Data Visualization Artificial Inteligence 223

UserVoice

JULY 28, 2017

Fortunately, there’s several easy ways you can tame your to-do list and improve your productivity–and in turn, your product. Here’s 3 steps you can take to start tackling your to-do list: Step 1: Get Organized With the Right Tool(s). Task Management Tools for Product Managers. Good Ole’ Google Docs .

Research Software 215

Research Software Feedback Software Weak Development Team User Testing 215

Mind the Product

SEPTEMBER 16, 2019

How do you develop an understanding of what will set a product up for success throughout your organization? This blog looks at what actions product managers can take to ensure their teams are investing their time wisely. “If Taking an evidence-based approach to building product is, I’ve found, the only way to avoid this trap.

User Testing 138

User Testing Product Research Data Visualization Customer Experience 138

Mind the Product

SEPTEMBER 27, 2019

At #mtpcon San Francisco, Elizabeth Churchill , Director of UX at Google tells us how research can work in product development to help us make useful and usable interactive experiences. Research in the Beginning. The Growth of the Research Practice. By 2015, Material Design had attracted many thousands of users.

User Testing 90

User Testing Research Software Data Visualization Product Research 90

Userpilot

JULY 13, 2021

The UI of your SaaS needs to leave a lasting impression on your users, which is why we’ve compiled a list of 11 top UI designers for you. The list is based on what SaaS owners are recommending in several popular Facebook groups. It takes just one clunky UI element to drive someone away from your site or app. 2: Hatchly. #3:

Research Software 98

Research Software Feedback Software Data Visualization Reporting Tools 98

Good Product Manager

APRIL 21, 2015

One of the key responsibilities of a product manager is to decide what features and enhancements should be added to an offering. It’s fairly common for product managers to come up with their own spreadsheets or formulas to do this evaluation. Three Questions About Product Management. SiriusDecisions Summit 2015.

Research Software 74

Research Software Product Research Feedback Software User Testing 74

Mind the Product

FEBRUARY 1, 2018

million in 2015 (see footnote). Consumer adoption of voice-based products has grown to the point where businesses need to understand what voice-based experiences can mean to them. But, as I’m sure we’re all aware, exploring new business models such as voice-based products and experiences doesn’t always come naturally to big companies.

User Testing 155

User Testing Research Software Analytic Tools Product Research 155

Mind the Product

AUGUST 30, 2018

For the past 7 years Mind the Product has run #mtpcon in London and San Francisco and #mtpengage in Hamburg – the biggest and best product management conferences in the world. Mastering the Problem Space for Product/Market Fit by Dan Olsen. Quantifying Qualitative Research by Leisa Reichelt. Marty Cagan.

Research Software 165

Research Software User Testing Customer Experience Product Research 165

Product Talk

JANUARY 19, 2022

Increasing the number of product trios who adopt a continuous cadence to their discovery work is my North Star metric. My goal is to increase the number of product trios who adopt a continuous cadence to their discovery work. Discovery Coaching Doesn’t Scale. Understanding Impact vs. Outcomes. Tweet This.

Product Research 215

Product Research Workshop Weak Development Team Books 215

Userpilot

DECEMBER 13, 2023

According to Jamie Levy, the main tenets of a UX strategy are business strategy, value innovation, validated user research , and frictionless UX. Goals are the specific UX objectives the product aspires to achieve, for example, improving usability. A UX strategy is a plan that guides product design and development.

Research Software 79

Research Software Analytic Tools Feedback Software User Testing 79

freshtrax

JULY 16, 2019

Although the Japanese economy has been declining, Japan is still the third-largest economy by gross domestic product (GDP). PKSHA Technology Inc. It is an e-commerce company that provides a platform on the C2C online resale marketplace. PKSHA Technology Inc. The platform primarily sells A.I. SanBio Ltd. HEROZ, Inc.

Research Software 91

Research Software Reporting Tools Startups Data Visualization 91

Mind the Product

DECEMBER 5, 2018

Jon Noronha joined the product team for Microsoft’s Bing search engine in 2011 when the product, as he puts it, was “in a big hole” As the years went by, however, that turned around, and in late 2015, Microsoft reported that Bing had become profitable. Experimentation Pitfall #1: Testing With the Wrong Metrics.

Data Visualization 131

Data Visualization Analytic Tools Reporting Tools Research Software 131

Good Product Manager

DECEMBER 2, 2015

We’ve been busy at SiriusDecisions with a lot of new research and resources for b-to-b product management leaders and product managers: The ABCs of Product Management Technologies. In my first post for the new SiriusDecisions Marketplace, I cover The ABCs of Product Management Technologies.

Research Software 79

Research Software Analytic Tools Technology Product Management 79

The Product Coalition

FEBRUARY 27, 2021

Product design is one of the main differentiators in the digital competition. Great digital product design must be functional and convenient, first of all. A human-oriented product should address the target user’s critical problems and provide inclusive, user-friendly solutions.

Research Software 89

Research Software Analytic Tools UX User Testing 89

Roman Pichler

DECEMBER 4, 2017

YouTube, for example, failed as a video-dating site and succeeded by pivoting to video-sharing site; and Google Glass failed as a consumer product and was recently re-launched as a B2B product. As individuals and businesses, we should therefore appreciate failure—product success would otherwise be impossible to achieve.

Product Management 171

Product Management Product Manager Product Research Technical Review 171

Userpilot

DECEMBER 21, 2023

In this article, we’ve selected 24 of the best AI podcasts for you to listen to improve your knowledge of AI and keep up to date with the future of AI technology in product management and more. The platform encourages audience interaction, where listeners can suggest and vote for future episode topics. TL;DR Podcast.ai

Research Software 80

Research Software Artificial Inteligence Technical Review Technology 80

UX Studio: Product Management

MARCH 5, 2021

A video game is mainly considered as a creative platform for interactive narrative storytelling, but from a technical standpoint, it is merely a software requiring mostly traditional but sometimes modern types of inputs from the user. The HUD in Halo 5 (2015) is generally praised for the feel of immersion.

Research Software 119

Research Software Customer Experience Systems Review User Testing 119

Mind the Product

APRIL 6, 2018

Once upon a time I believed that to be a successful product manager, I simply had to create great products. For years I’ve helped my clients create new digital products and services for their customers. We threw terms like product/market fit around, without ever really giving a thought to what they meant. Sound familiar?

User Testing 130

User Testing Product Marketing Research Software Marketing 130

The Product Coalition

OCTOBER 16, 2022

With the help of special commands, they accessed an operating system through a console. In the 1970s, Xerox PARC managed to make technology clear for people by developing a GUI. They need to provide users with pleasant and simple product experience. At the dawn of the computer age, PCs did not have a graphical user interface.

Research Software 78

Research Software Analytic Tools Customer Experience User Testing 78

Intercom, Inc.

SEPTEMBER 15, 2022

But historically, our communication technology has been mostly text-based. Tomoko Yokoi, researcher and advisor in digital transformations at the IMD Business School in Switzerland. Karen Church, Intercom VP of Research & Data Science. Enter the emoji. Leslie O’Flahavan, writing trainer and coach and E-WRITE founder.

Messaging 129

Messaging Reporting Tools Research Software Data Visualization 129

Intercom, Inc.

AUGUST 27, 2020

Success in the subscription economy isn’t about having the best product; it’s about having the strongest customer relationships. Today the subscription management platform is helping industry powerhouses across the Fortune 500, including Ford, Caterpillar, and Thermo Fisher, shift their perspective from transactions to relationships.

Data Visualization 211

Data Visualization Reporting Tools Research Software Customer Feedback 211

Mixpanel

JANUARY 12, 2023

It’s a product unto itself. And just like a product process, you need data to create something great. From customer research to monitoring and iteration, good copywriting is rooted in data. Start with customer research. You wouldn’t build a product without doing customer research and validating your idea.

Data Visualization 115

Data Visualization User Testing Research Software Product Research 115

The Product Coalition

MARCH 8, 2023

We will also discuss the importance of fine-tuning the API for specific use cases and how product managers can lead the way in incorporating this cutting-edge technology into their applications. Question-answering applications Question-answering systems are another area where ChatGPT API can be used to great effect.

ChatGPT 121

ChatGPT Customer Experience Research Software Artificial Inteligence 121

The Product Guy

OCTOBER 9, 2018

Guest Post by: Julian Dunn (Mentee, Session 6, The Product Mentor) [Paired with Mentor, Vikas Batra]. I became a product manager because I wanted to take a more strategic role at my company. Thus, I arrived at the Product Mentor program with ambitions to learn strategy development from a seasoned product mentor.

Weak Development Team 130

Weak Development Team Product Strategy Strategy Development 130

Mind the Product

FEBRUARY 12, 2019

I believe the future of product management is product thinking. And product coaching is how we get there. I have worked with in product for most of my career. Building products for big corporates, small startups and scale-ups. Just adding more product managers, is not the answer. The Hypothesis.

Customer Experience 167

Customer Experience Product Management Product Manager Management 167

Mind the Product

NOVEMBER 2, 2018

Martin Eriksson opened #mtpcon London 2018 – the world’s largest conference for passionate product people – by telling us that despite all he’s achieved, he feels like a fraud. Imposter Syndrome isn’t unique to product people, but we suffer from it more than most because we are generalists in a world full of specialists.

Research Software 159

Research Software User Testing Product Research Customer Experience 159

Intercom, Inc.

FEBRUARY 1, 2018

Adam: Rachel, you’re leading growth marketing at one of the fastest growing software companies of this generation. You could only exchange multimillion dollar derivatives on some kind of energy platform. After I had left, we started to see that we had product-market fit. How did you get yourself into that position?

User Testing 174

User Testing Marketing Research Software Feedback Software 174

The Product Coalition

MARCH 6, 2019

Working as a product manager can be a busy, unpredictable and octopus-like existence. Bringing team members together, organizing user research, product demos, road mapping and more. If you’re a mobile app product manager there’s a whole additional layer of complexity to add to that cake.

Analytic Tools 60

Analytic Tools Feedback Software Research Software Data Visualization 60

Good Product Manager

DECEMBER 8, 2014

SiriusDecisions Field Guide Product Management Tools. I’m pleased to announce the release of the SiriusDecisions Field Guide “Product Planning, Prioritization and Roadmapping 2015.” Few product managers are using tools designed specifically for product management. Happy Holidays.

Reporting Tools 74

Reporting Tools Research Software Data Visualization Product Management 74

freshtrax

JUNE 11, 2019

159 billion USD) in 2015. To give you a bigger picture of the Japanese technology industry, we dive deeper and introduce the top technology companies in Japan based on the following four criteria: capital value, sales, profit, and number of employees. Top 10 Japanese tech companies by sales (2015-2016). Revenue in Yen.

Technical Review 97

Technical Review Reporting Tools Research Software Data Visualization 97

freshtrax

MAY 21, 2019

You definitely want to consider using the LINE app for business in Japan. Despite the fact that LINE corporation is the number 1 social media in Japan and a great communication tool, there is very limited information available in English. LINE is a messaging app used by more than 7.9 Who are the Users?

Research Software 85

Research Software Reporting Tools Customer Experience User Testing 85

Mind the Product

APRIL 13, 2017

I think we are all very familiar with the temptation to dive into Mixpanel for hours, or the excitement when you see your A/B test results. Revue is a platform for curating content, allowing users to create well-designed newsletters in a simple and convenient way. Without question, those are the moments of joy. This is not their job.

Customer Experience 141

Customer Experience User Testing Customer Feedback Feedback Software 141

Good Product Manager

DECEMBER 2, 2015

We’ve been busy at SiriusDecisions with a lot of new research and resources for b-to-b product management leaders and product managers: The ABCs of Product Management Technologies. In my first post for the new SiriusDecisions Marketplace, I cover The ABCs of Product Management Technologies.

Research Software 60

Research Software Analytic Tools Technology Product Management 60

Mind the Product

MARCH 16, 2017

UPDATED Mind the Product San Francisco 2017 promises to be one of our best product conferences yet, with double the number of workshops , more networking events around the conference, and more fun than ever before. He was the product lead for growth and relevance at Twitter, growing Twitter’s active user base by nearly 10x.

Research Software 79

Research Software User Testing Product Research Workshop 79