Intercom, Inc.

FEBRUARY 1, 2018

In August of 2016, Rachel Hepworth embarked on a unique challenge: start a growth marketing team at one of the most successful startups of this generation – one that had long relied heavily on word of mouth. Adam: Rachel, you’re leading growth marketing at one of the fastest growing software companies of this generation.

User Testing 174

User Testing Marketing Research Software Feedback Software 174

freshtrax

JULY 16, 2019

This makes it a hot spot for startups in Japan because of how much potential there is to grow there. These investments stimulate entrepreneurship in Japan causing the Japanese startup scene to be hotter than ever before. Curious to know which innovative startups are successful in Japan? Market Capitalization. SanBio Ltd.

Research Software 91

Research Software Reporting Tools Startups Data Visualization 91

The Product Coalition

MARCH 9, 2020

The global online dating market was valued at $6,400.0 It’s a huge and fast-growing market and this factor is probably responsible for the gigantic amount of companies that arise in this segment year after year. If you don’t have time to read the whole article, I recommend you to go straight to the tips for startups in the end.

Startups 79

Startups Marketing Reporting Tools Research Software 79

Mind the Product

SEPTEMBER 18, 2018

In 2015 we took that conference to San Francisco, and in 2019 we’re bringing it to Singapore. Singapore is an historic crossroads and today continues to bridge east and west, north and south, by connecting all of those countries and by sitting at the epicentre of a regional powerhouse market in it’s own right.

Technology 174

Technology Startups Product Management Product Manager 174

Intercom, Inc.

DECEMBER 31, 2019

If anything, this was the decade they collectively became leaders not just of the technology industry, but of industry itself – Apple overtook ExxonMobil as the world’s most valuable company by market cap in August 2011 (that month again), and then became the first trillion-dollar company by market cap in 2018.

Artificial Inteligence 259

Artificial Inteligence Entertainment Customer Experience Messaging 259

Mind the Product

DECEMBER 13, 2018

Headquartered in Kuala Lumpur, Malaysia, the company operates the JobStreet and JobsDB brands helping hundreds of millions of job seekers in seven markets across Asia to find employment and pursue their passion. He is a published O’Reilly Media author with two titles: Design Sprint (2015) and Product Roadmaps Relaunched (2017).

Analytic Tools 190

Analytic Tools Workshop Data Visualization Government 190

Mind the Product

MAY 25, 2018

After the 12-week build, a team of three was tasked with validating and growing the product: myself, and two talented marketers. This forced us to think and act more like a startup, with JustGiving’s CEO in the role of angel investor – and we knew funding would be cut if we didn’t produce results.

User Testing 149

User Testing Weak Development Team Onboarding KPIs Customer Experience 149

Andrew Chen

NOVEMBER 26, 2018

Is there still room for marketplace startups to innovate? Marketplace startups have done incredibly well over the first few decades of the internet, reinventing the way we shop for goods, but have been less successful services. Five strategies for unlocking supply in regulated markets. We answer, emphatically, yes!

Startups 111

Startups Technical Review Customer Experience Software Review 111

Intercom, Inc.

AUGUST 27, 2020

From the new services that legacy businesses are bringing to market to the metrics being used to fight churn, everything must be designed around the customer. Once Y Combinator’s fastest-growing startup, the on-demand cleaning service expanded to 31 cities before high churn rates brought it back down to Earth. With a Ph.D.

Data Visualization 211

Data Visualization Reporting Tools Research Software Customer Feedback 211

Intercom, Inc.

JULY 21, 2022

Along the way, we’ve interviewed trailblazers, business leaders, makers and doers to share their experience and insights on all things startup strategy, product management, design, marketing, customer experience, and much, much more. Rachel Hepworth: Introducing growth marketing to Slack. That just blows my mind.

Download 215

Download Feedback Software Data Visualization Customer Experience 215

The Product Coalition

JUNE 14, 2020

As the founder of a young startup in times of high economic uncertainty, I have found myself thinking again about what makes a successful product, and what makes them fail. All of these products had a huge Total Addressable Market (TAM), and were clearly Feasible, but failed to differentiate themselves in any meaningful way.

Technical Review 78

Technical Review Marketing Data Visualization Analytic Tools 78

Intercom, Inc.

MAY 10, 2018

Andrew’s been an angel investor and advisor for a slew of name-brand startups; however, he’s most widely known for his invaluable essays on growth. I’ve known Marc and Ben for a long time, and they originally seed-funded a startup of mine many years ago. When you have a market that’s so big, where do you start?

User Testing 224

User Testing Customer Experience Onboarding KPIs Customer Feedback 224

Intercom, Inc.

JANUARY 14, 2021

With a background in computer science and an MBA, he soon realized that understanding the markets and customers is as important as building the products. I got an MBA and tried several startups – some failures under my belt there – and then ended up at a company in the business intelligence space called GoodData.

Feedback Software 225

Feedback Software Research Software Analytic Tools Product Strategy 225

Intercom, Inc.

FEBRUARY 18, 2020

It’s one of those facts of startup life that is easy to overlook, but the success and growth of companies can be deeply intertwined with the technology they use in their stack, and I’d like to explain how that has been the case with Intercom and Ember. This is a slide from a talk that I gave in 2015. Preferred choice.

Construction 221

Construction Engineering Weak Development Team Framework 221

Mind the Product

FEBRUARY 25, 2020

In fact, studies such as the 2015 McKinsey report – Diversity Matters , have shown that working on a team with people who are different from you can challenge your thinking in such a way that it can actually help to sharpen up its performance.

Weak Development Team 167

Weak Development Team User Testing Workshop Magazine 167

Intercom, Inc.

SEPTEMBER 30, 2021

Before that, I was at Palantir and at a few startups doing various things. And about a year into doing all the research and support for her, after building out the business model, doing user interviews, realizing the market, and just started deeply caring about this, I was like, “Wait, I want to do this.” Liam: For sure.

Research Software 223

Research Software Feedback Software Data Visualization Artificial Inteligence 223

Intercom, Inc.

MAY 24, 2018

When used correctly, data can powerfully enrich sales and marketing efforts and help any business fuel growth. As the Head of Growth Marketing at Clearbit , and previously a co-founder and CEO of more than a few startups (including WorkMob, ApiXchange, and GoFlow), Matt Sornson knows these pitfalls intimately and how to avoid them.

Data Visualization 182

Data Visualization Feedback Software Customer Experience B2B 182

Mixpanel

MARCH 30, 2020

In fact, from 2015 to 2018, gender representation had only increased by 2 percent. Rely on SC Moatti, the author of Mobilized , a book that details the convergence of business objectives and mobile products through case studies from major tech corporations (Facebook) to outsized startups (Uber). Hope Gurion.

Analytic Tools 116

Analytic Tools Feedback Software Reporting Tools User Testing 116

freshtrax

NOVEMBER 9, 2023

Although the amount of investment in startups has begun to decrease in 2023 due to the declining macro environment, a large amount of funding was raised between 2021 and 2022. The market size of climate tech in the U.S. Climate-tech market forecast ( Reference.) Climate-tech market forecast ( Reference.)

Technical Review 59

Technical Review Startups Data Visualization Systems Review 59

The Accidental Product Manager

FEBRUARY 7, 2022

New beauty brands have shown up in the market being driven by millennial buyers who buy more cosmetics and skin care than any other demographic. These brands have seen huge growth over the past few years, grabbing market share from the big, established names. New Arrivals In The Business Of Beauty. billion by 2023, up from US$532.43

Branding 123

Branding Product Management Product Manager Reporting Tools 123

Lenny Rachitsky

APRIL 28, 2024

He originally joined Twitter in 2015 through the acquisition of his company, Periscope, the largest live video streaming platform at the time. Periscope failed because of two main reasons: poor retention that was masked by explosive growth in new markets, and taking too long to integrate with Twitter to leverage its scale and community.

User Testing 129

User Testing Analytic Tools Feedback Software Weak Development Team 129

The Product Coalition

FEBRUARY 27, 2021

Finding the right UI/UX design company in the over-saturated market might be a challenge. In this article, I’m sharing the list of Polish market leaders to help you find the best design partner more easily. Product design is one of the main differentiators in the digital competition.

Research Software 90

Research Software Analytic Tools UX User Testing 90

Intercom, Inc.

JANUARY 5, 2022

Suddenly, the team got to know SOC 2 Reports all too well and realized just how burdensome and unscalable it could become, especially for high-growth startups. Drata recently raised $100 million in venture capital funding, which I believe makes it San Diego’s latest startup unicorn with an evaluation of $1 billion.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

The Product Coalition

JUNE 9, 2020

I was attending a very small startup event where Gregory Culpin presented the company and its market vision. I joined this highly motivated group of fifteen people in September 2015. This provided the opportunity to build and lead a very talented product team and create the product marketing function. Assumption.

Research Software 80

Research Software Startups Product Research Customer Experience 80

The Product Coalition

JULY 10, 2020

In smaller companies and startups, both need to have a clear and firm understanding of the product strategy. Wojicki, now known for being the CEO of YouTube, actually started her career as Google’s first Marketing Manager, where she launched the now beloved Google Doodle. of the browser market. Lots and lots of meetings.

Product Management 120

Product Management Product Manager Management Management 120

Andrew Chen

JUNE 26, 2017

– referencing our most recent 2007-2017 run on mobile and web software, and the implications for investing, startups, and entrepreneurs. If you’re introducing a new app – whether unbundling a more complex app or launching a new startup – how do you break into this? 2 Competition on paid channels. . Not anymore.

Analytic Tools 111

Analytic Tools Reporting Tools Data Visualization Outbound 111

Intercom, Inc.

MAY 28, 2020

That really is a big step for us, because it shows the trust of our investors and the market in general towards the fact that Aircall is revolutionizing the phone system industry and changing the way phone systems are being used all over the world. We need to have our first and biggest market needs in the US.” It was very hard.

Customer Experience 186

Customer Experience Government Agile Marketing 186

freshtrax

AUGUST 3, 2021

Gender gap in various industries has been a topic of discussion with there being a huge gap in the percentage of women who are startup entrepreneurs. This is especially true in Japan, where the gender gap in the startup community is even wider than the U.S. The startup world is completely male dominated.

Research Software 98

Research Software Startups Consulting Education 98

freshtrax

MAY 8, 2019

of the household final consumption expenditure were paid via cashless payment methods, such as credit cards, electronic money, and mobile payments in 2015. the mobile payment market size in Japan is expected to increase from 8 million USD in 2017 to 48 million USD by 2023 (at the rate of 100 JPY = $ 0.8951 USD). Release: 2015.

Research Software 96

Research Software Banking User Testing Technology 96

The Product Coalition

MARCH 4, 2024

In 2015, WhatsApp’s introduction of voice and video calling further revolutionized mobile communication. link] Let's talk business Strategic Changes WhatsApp’s journey has been marked by strategic changes aimed at enhancing its value proposition and market position. WhatsApp contributed approximately 0.9%

Analytic Tools 128

Analytic Tools Customer Experience Data Visualization User Testing 128

DISQO

JANUARY 22, 2015

I also collaborate with marketing and provide content…”. “I I lead the product strategy through to development and deployment, working with leaders in business from sales, marketing, operations, and development…”. “I The post What are the major product management trends of 2015? appeared first on Feedback Loop.

Product Research 40

Product Research User Testing Customer Feedback Product Management 40

DISQO

JANUARY 22, 2015

I also collaborate with marketing and provide content…”. “I I lead the product strategy through to development and deployment, working with leaders in business from sales, marketing, operations, and development…”. “I The post What are the major product management trends of 2015? appeared first on Feedback Loop.

Product Research 40

Product Research User Testing Customer Feedback Product Management 40

DISQO

JANUARY 22, 2015

I also collaborate with marketing and provide content…”. “I I lead the product strategy through to development and deployment, working with leaders in business from sales, marketing, operations, and development…”. “I The post What are the major product management trends of 2015? appeared first on Alpha.

User Testing 40

User Testing Customer Feedback Product Management Product Manager 40

Intercom, Inc.

MAY 1, 2018

— Benedict Evans (@BenedictEvans) March 22, 2015. I don’t look at Intercom and think that we nailed marketing or that we nailed comms or media relationships or virality. Keeping them, and getting to 100m, is the question. There’s actually something deeper going on. There is a lot to it.

Customer Experience 223

Customer Experience User Testing Weak Development Team Definition 223

Intercom, Inc.

JULY 25, 2018

If people aren’t signing up, if the marketing page isn’t working, if no one is sharing the product on Twitter, we just assume it will be fixed with a better product. Fun fact: do you know what one of the majors causes of startup failure is? Rare is the startup advice that survives first contact with reality.

Onboarding KPIs 152

Onboarding KPIs User Testing Startups Vision 152

Mixpanel

JANUARY 12, 2023

Don’t write marketing copy without understanding the customer and their pain points. The same is true with marketing collateral. It can be incredibly insightful for early-stage companies to establish their positioning and product-market fit. If you’re an early-stage startup, clarity is key. That goal is the “a-ha” moment.

Data Visualization 115

Data Visualization User Testing Product Research Research Software 115

Intercom, Inc.

SEPTEMBER 26, 2019

And it’s not without good reason: nearly all software products with dominant market share started as apps but grew to the point where third-party developers began building valuable integrations on top of what these companies had already created. With any hot topic in the startup world, it’s helpful to start by establishing terms.

User Testing 170

User Testing Data Visualization Customer Experience Weak Development Team 170