Intercom, Inc.

MAY 10, 2018

Andrew’s been an angel investor and advisor for a slew of name-brand startups; however, he’s most widely known for his invaluable essays on growth. I’ve known Marc and Ben for a long time, and they originally seed-funded a startup of mine many years ago. How do we acquire more and more folks?”

User Testing 224

User Testing Customer Experience Onboarding KPIs Customer Feedback 224

Intercom, Inc.

JANUARY 5, 2022

Suddenly, the team got to know SOC 2 Reports all too well and realized just how burdensome and unscalable it could become, especially for high-growth startups. Drata recently raised $100 million in venture capital funding, which I believe makes it San Diego’s latest startup unicorn with an evaluation of $1 billion.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

Mixpanel

MARCH 30, 2020

In fact, from 2015 to 2018, gender representation had only increased by 2 percent. Rely on SC Moatti, the author of Mobilized , a book that details the convergence of business objectives and mobile products through case studies from major tech corporations (Facebook) to outsized startups (Uber). Jenny Wolochow.

Analytic Tools 116

Analytic Tools Feedback Software Reporting Tools User Testing 116

Intercom, Inc.

JULY 21, 2022

Along the way, we’ve interviewed trailblazers, business leaders, makers and doers to share their experience and insights on all things startup strategy, product management, design, marketing, customer experience, and much, much more. In 2015, Andrew joined Uber to lead their rider growth product teams. Here’s Rachel.

Download 215

Download Feedback Software Data Visualization Customer Experience 215

Intercom, Inc.

FEBRUARY 1, 2018

In August of 2016, Rachel Hepworth embarked on a unique challenge: start a growth marketing team at one of the most successful startups of this generation – one that had long relied heavily on word of mouth. The role that started me on this path was joining a very small startup a little over a decade ago, Climate Corp.

User Testing 174

User Testing Marketing Research Software Feedback Software 174

Userpilot

NOVEMBER 17, 2021

is a leading enterprise organization powering top companies worldwide, including the BBC, Novartis, and Pfizer. Several recognitions, including The Economic Times Startup Award as the 2021 Bootstrap Champ. In the same year of its launch, Saravana closed on 5 inbound enterprise customers for BizTalk360. 2,000+ customers.

Customer Experience 98

Customer Experience User Friction Enterprise Document 98

Intercom, Inc.

SEPTEMBER 8, 2021

When it comes to launching sales teams in hyper-growth startups, few people have walked the walk as much as Maggie Hott. She “stumbled” into it, as she told us, first as one of the earliest sales hires of Eventbrite, where she stayed for four years, and then into Slack in early 2015 as the first sales rep in the Bay Area.

Weak Development Team 118

Weak Development Team Feedback Software User Testing Customer Experience 118

DISQO

JANUARY 22, 2015

Despite the rising popularity of books like Lean Startup and Four Steps to the Epiphany though, there has been debate about the value of solicited user feedback ( although proper techniques exist to resolve this problem ). The post What are the major product management trends of 2015? appeared first on Feedback Loop.

Product Research 40

Product Research User Testing Customer Feedback Product Management 40

DISQO

JANUARY 22, 2015

Despite the rising popularity of books like Lean Startup and Four Steps to the Epiphany though, there has been debate about the value of solicited user feedback ( although proper techniques exist to resolve this problem ). The post What are the major product management trends of 2015? appeared first on Feedback Loop.

Product Research 40

Product Research User Testing Customer Feedback Product Management 40

DISQO

JANUARY 22, 2015

Despite the rising popularity of books like Lean Startup and Four Steps to the Epiphany though, there has been debate about the value of solicited user feedback ( although proper techniques exist to resolve this problem ). The post What are the major product management trends of 2015? appeared first on Alpha.

User Testing 40

User Testing Customer Feedback Product Management Product Manager 40

Mind the Product

MAY 29, 2018

His startup career includes Tumbleweed, Timestamp, WildPackets, inCode, and many others. He is the co-author of both Design Sprint (O’Reilly, 2015) and Product Roadmaps Relaunched (O’Reilly, 2017). He has experienced IPO, acquisition, rapid growth, and crushing failure. Tom Coates, Co-Founder of Thington. Get your tickets.

Technical Cofounder 95

Technical Cofounder Fractional CTO CTO Coach User Testing 95

Intercom, Inc.

MAY 24, 2018

As the Head of Growth Marketing at Clearbit , and previously a co-founder and CEO of more than a few startups (including WorkMob, ApiXchange, and GoFlow), Matt Sornson knows these pitfalls intimately and how to avoid them. From there, I got involved in startups. I started a few companies, one of which we sold. Matt: Correct.

Data Visualization 182

Data Visualization Feedback Software Customer Experience B2B 182

Intercom, Inc.

SEPTEMBER 26, 2019

With any hot topic in the startup world, it’s helpful to start by establishing terms. In the summer of 2015, Box co-founder Aaron Levie recruited Jeetu Patel to create an open platform where developers could build Box content management into their own products. What follows is a lightly edited transcript of the episode.

User Testing 170

User Testing Data Visualization Customer Experience Weak Development Team 170

freshtrax

AUGUST 31, 2021

Since 2015, we began providing workshop-style services, mostly to Japanese enterprises, based on design thinking. This process was not very familiar in Japan at the time, and many companies were beginning to demand content that incorporated concepts such as Lean Startup and UX design. Sensory gaps between design and business.

User Testing 105

User Testing Research Software Branding Workshop 105

Intercom, Inc.

JULY 26, 2018

When you see a company pull $10 million in funding and hiring like crazy, it’s easy to want the same for your startup without understanding the stress that comes with it. Or you had to go to the other extreme of spending hundreds of thousands of dollars on some massive analytics software with this enterprise-y sales thing.

Feedback Software 137

Feedback Software Analytic Tools User Testing Product Research 137

Bogdan Coman Says

AUGUST 14, 2017

Lifestyle entrepreneurship, tech startup, scale-up, IT&C company, or just a regular business… You can easily be lost in translation. At that time, the term startup didn’t exist. Because our business model couldn’t meet the long-term replication and exponential growing metrics required by a startup, as we understand it today.

Startups 40

Startups Customer Experience User Testing Software Development 40

Mind the Product

APRIL 18, 2017

Previously, Fraser was Director of Innovation and Transformation at Pivotal and she has founded and served as CEO for several startups, including Luxr, an early Lean Startup firm, and Adaptive Path, the world’s first User Experience firm. Caitlin Kalinowski, Head of Product Design Engineering, Oculus.

Research Software 88

Research Software User Testing Customer Experience Workshop 88

Mind the Product

MARCH 16, 2017

Previously, Fraser was Director of Innovation and Transformation at Pivotal and she has founded and served as CEO for several startups, including Luxr, an early Lean Startup firm, and Adaptive Path, the world’s first User Experience firm. Dave Wascha, CPO Photobox. Janna Bastow, CEO & Co-Founder, ProdPad.

Research Software 79

Research Software User Testing Product Research Workshop 79

The Product Coalition

JANUARY 20, 2020

Startups and big businesses all over the globe use explainer videos to introduce their products, services, or tell about their brands creatively. Explain Ninja has become a choice of startups and world-famous brands, such as Pipedrive, Codio, MyTaxi, Swiss Fin Lab, Boostation, Plato, Young Alfred, and plenty of others.

Research Software 79

Research Software Feedback Software User Testing Product Research 79

UX Studio: Product Management

JANUARY 8, 2021

Ramotion is a small design agency located in San Francisco, USA, that works with growing startups and enterprises. . As a global web and app design company, we continuously collaborate with startups and enterprises all over the world. The company started its journey in 2015 as a solely mobile app development firm.

Research Software 72

Research Software User Testing Product Research Artificial Inteligence 72

The Product Coalition

SEPTEMBER 11, 2019

dollars in 2015 and are set to surpass 693 billion U.S. It is a leading programming house providing a comprehensive suite of mobile app development services for startups and global companies since 2009. Affle Enterprise Affle Enterprise is a high-quality mobile application development company based in Singapore.

Research Software 12

Research Software Development Software Review Technical Review 12

Intercom, Inc.

AUGUST 8, 2019

Lane has such an interesting story: she joined Slack as the 50th employee back in 2015, when the support team was just eight people. In early startup life, it’s great to have remote folks who are around the world for the follow-the-sun model. It can be more technical, it can be more enterprise.

Customer Experience 168

Customer Experience User Testing Research Software Data Visualization 168

DISQO

AUGUST 10, 2015

They host a series of events focused on media, enterprise, mobile, and general product. Upcoming events: <code/enterprise> – on November 14-15, 2016 in CA, the Code/Enterprise series offers insights and analysis to guide executives and entrepreneurs toward the issues and players that matter most to enterprise technology.

Events 40

Events User Testing Product Research Product Management 40

DISQO

AUGUST 10, 2015

They host a series of events focused on media, enterprise, mobile, and general product. Upcoming events: <code/enterprise> – on November 14-15, 2016 in CA, the Code/Enterprise series offers insights and analysis to guide executives and entrepreneurs toward the issues and players that matter most to enterprise technology.

Events 40

Events User Testing Product Research Product Management 40

DISQO

AUGUST 10, 2015

They host a series of events focused on media, enterprise, mobile, and general product. Upcoming events: <code/enterprise> – on November 14-15, 2016 in CA, the Code/Enterprise series offers insights and analysis to guide executives and entrepreneurs toward the issues and players that matter most to enterprise technology.

Events 40

Events User Testing Product Management Product Manager 40

The Product Coalition

APRIL 2, 2019

It was a great experience working in an MNC that functions with the startup mindset. After learning a whole lot about how to do software requirements management, project management, enterprise architecture, architecting software solutions, information security policies.

Weak Development Team 60

Weak Development Team Consulting Product Management Product Manager 60

Intercom, Inc.

JUNE 19, 2019

When it comes to platform strategy, Ceci’s experience is unparalleled, having worked at Box as part of their founding platform team before later joining Slack in 2015 to found the platform marketing team there. Like for enterprise marketing, you have to think, “What does the CIO care about? What is the itch they need to scratch?”

Marketing 217

Marketing Weak Development Team User Testing Product Research 217

UX Studio

DECEMBER 14, 2023

However, at that time, I was busy working on my startup as a co-founder, so this feeling endured for another 1,5 years. 2015: Going international The dream of having international client partnerships seemed ambitious back then, but still, it all started with the bold decision from Budapest, Hungary, with a team of 10-12 people.

Research Software 90

Research Software UX Feedback Software User Testing 90

The Product Coalition

MAY 6, 2020

Fireart Studio has already delivered more than 700 successful projects for startups and global enterprises, like Google, Rolls Royce, Codio, Atlassian, My Taxi, Bolt, and others. Red Foundry is proudly partnering with entrepreneurs and early-stage startups and helps them launch their mobile-enabled business. Digiryte Min.

Research Software 79

Research Software Analytic Tools Feedback Software Development 79

Mixpanel

FEBRUARY 12, 2019

By 2015, Matthew Black was a veteran of the startup world. On selling into the enterprise. Chatbots might seem like a pretty widespread piece of technology, but in the cautious enterprise space sometimes Black Ops gets resistance from companies who only see risk. He was ready for a new challenge.

Customer Experience 68

Customer Experience User Testing Research Software Analytic Tools 68

Intercom, Inc.

JULY 18, 2019

We were looking at really interesting web-based technologies that were emerging in the consumer space that would apply to the enterprise. I met a lot of the team at Jive, and found out that they were doing some really interesting work around unlocking the power of collaboration, and your enterprise social graph.

Development 110

Development User Testing Data Visualization Customer Experience 110

DISQO

JANUARY 5, 2015

While Sims shows how a ‘little bets’ approach can be applied to various areas of one’s life, it is a particularly useful strategy for enterprises looking to innovate while mitigating risk. The Google Ventures team documents the approach they’ve used with hundreds of startups in their portfolio and network. by Don Norman.

Books 55

Books Product Research User Testing Product Management 55

UX Studio: Product Management

JUNE 7, 2019

Companies like Vuzix and Microsoft are already working on those things for the enterprise, but also companies like Google or Apple, which is already building AR experiences into pretty much every device today. FinTech startups can take an advantage of their newly built and streamlined operation to offer a smooth alternative for everyone.

Technical Review 85

Technical Review Data Visualization Artificial Inteligence Analytic Tools 85

UX Studio: Product Management

JULY 14, 2021

We help startups and established brands optimize their time and resources, prioritize their product design and development efforts and discover untapped business opportunities. . Enterprise innovation, growth strategy, new business models development, brand strategy, and design are among R/GA core services. .

Consulting 87

Consulting Research Software Reporting Tools User Testing 87

Gainsight

APRIL 12, 2024

Read on… Part 1: Transitioning to Digital Customer Education Isn’t Easy In many startups and growing businesses, CSMs and other post-Sales team members are the first people to educate customers. Enterprise Large companies will likely have a full-fledged Customer Education team with IDs, content creators, and trainers.

Customer Experience 52

Customer Experience User Friction Customer Feedback Reporting Tools 52

Nulab

JULY 18, 2019

Are companies simply getting bigger, or are startups continuously sprouting and sticking around? While a lack of experience and issues bringing in capital are sure to bring down a business, they are not the only reasons that startups fail. The management of companies and enterprises industry was, by far, the most resilient, with 9.3

Reporting Tools 47

Reporting Tools Data Visualization Construction Technical Review 47

Userpilot

MAY 5, 2021

Today, we’ve created a list of the 5 best SaaS and enterprise onboarding workflow software tools for 2021. If you are looking for a more complex onboarding experience for an enterprise product, then be prepared for a long integration process. Consider if you need an onboarding workflow for an enterprise or SaaS product.

Analytic Tools 52

Analytic Tools Onboarding KPIs Data Visualization Customer Experience 52