freshtrax

MAY 21, 2019

You definitely want to consider using the LINE app for business in Japan. Despite the fact that LINE corporation is the number 1 social media in Japan and a great communication tool, there is very limited information available in English. LINE is a messaging app used by more than 7.9 Who are the Users?

Research Software 85

Research Software Reporting Tools Customer Experience User Testing 85

Intercom, Inc.

SEPTEMBER 15, 2022

But historically, our communication technology has been mostly text-based. Tomoko Yokoi, researcher and advisor in digital transformations at the IMD Business School in Switzerland. Karen Church, Intercom VP of Research & Data Science. Enter the emoji. Leslie O’Flahavan, writing trainer and coach and E-WRITE founder.

Messaging 129

Messaging Reporting Tools Research Software Data Visualization 129

UX Studio

DECEMBER 14, 2023

In the heart of Hungary, we just started to read about ergonomy and user-friendly design, but proper UX research wasn’t part of the process and widespread yet. I believe that the foundations were put down by the first designers and researchers who joined UX studio in the early years. But UX studio did.

Research Software 90

Research Software UX Feedback Software User Testing 90

freshtrax

MAY 8, 2019

of the household final consumption expenditure were paid via cashless payment methods, such as credit cards, electronic money, and mobile payments in 2015. However, the situation has drastically changed because of the rise of new mobile payment solutions. According to Yano Research Institute Ltd. , Technology: QR Code.

Research Software 96

Research Software Banking User Testing Technology 96

freshtrax

DECEMBER 1, 2023

No-code tools are now frequently used in the field of web development. In the past two years, our company has been using no-code tools in our projects. These tools have allowed designers to work efficiently, from the execution of the design to the implementation and development phase. Image source. Image source.

Research Software 59

Research Software Customer Experience Reference Web Developers 59

freshtrax

AUGUST 3, 2021

Stats by McKinsey, Financial Times, BCG Research. Rika is already consulting for major Japanese companies on product development, research, production, and many other areas. In 2013, she founded Anytimes to launch a skill share service platform in Japan and released the service “ANYTIMES.” chikageena. mikuhirano.

Research Software 98

Research Software Startups Consulting Education 98

The Product Coalition

MARCH 6, 2019

Bringing team members together, organizing user research, product demos, road mapping and more. If you’re a mobile app product manager there’s a whole additional layer of complexity to add to that cake. Your software needs to be updated frequently and to the satisfaction levels of the app store gatekeepers.

Analytic Tools 60

Analytic Tools Feedback Software Research Software Data Visualization 60

Intercom, Inc.

JANUARY 16, 2020

We chatted about the company’s evolution from RealtimeBoard, a tool beloved by the UX community, to Miro – a rapidly growing SaaS innovator that boasts Dell, Netflix, Ikea, and Spotify amongst their steadily growing roster of clients. Miro has made the move from product to platform. The journey from product to platform.

Research Software 249

Research Software Data Visualization User Testing Customer Experience 249

Mixpanel

JANUARY 12, 2023

From customer research to monitoring and iteration, good copywriting is rooted in data. Start with customer research. It’s a scientific study in human psychology and empathy, the science of knowing what words will help people understand and connect with your brand and product. Qualitative research tells you why people do things.

Data Visualization 115

Data Visualization User Testing Research Software Product Research 115

freshtrax

SEPTEMBER 16, 2021

It was designed as a 12 x 12 pixel grid to enhance the visual interface of tools such as text messages and cell phone e-mail. However, around 2015, two Chinese-American women upset that there were only Japanese foods and not even Chinese dumplings started working to internationalize the emoji. Emoji originated in Japan.

Research Software 104

Research Software Data Visualization Government Systems Review 104

Bryce York

JANUARY 12, 2015

A lot of e-tailers discovered CRO in 2015. Many of us even did some research and started to look into the technology and tactics that make it work. 2015 will be the year where most people know what CRO is and the way to differentiate your store, will be to actually start doing it!

User Testing 52

User Testing Research Software Customer Experience Technical Review 52

UX Studio: Product Management

JULY 14, 2021

UX studio is one of the global innovation design consulting firms focusing on UX design, research, and strategic consulting. We researched the top design consulting firms’ competency level, experience, and portfolio to define the most reliable design thinking companies you can trust and partner with in 2021.

Consulting 87

Consulting Research Software Reporting Tools User Testing 87

freshtrax

JUNE 11, 2019

159 billion USD) in 2015. To give you a bigger picture of the Japanese technology industry, we dive deeper and introduce the top technology companies in Japan based on the following four criteria: capital value, sales, profit, and number of employees. Top 10 Japanese tech companies by sales (2015-2016). Revenue in Yen.

Technical Review 97

Technical Review Reporting Tools Research Software Data Visualization 97

The Product Coalition

MARCH 17, 2021

But tricking the users into unknowingly signing up for expensive services they were trying to unsubscribe from is somewhat antithetical to the brand. Situations like these are common, with different sites using the same strategy to lure unsuspecting users onto their platform and then tie them down to recurring payments.

UX 91

UX Research Software Customer Experience Data Visualization 91

UX Studio: Product Management

SEPTEMBER 16, 2021

Apart from working with established brands and startups, we assess the expertise of various companies and create our independent rating list of trustworthy design companies. Imagine you would like to design a new mobile app interface in Berlin. We are ready to help you with any design and research challenges you might have. .

Research Software 59

Research Software User Testing Analytic Tools Feedback Software 59

freshtrax

AUGUST 31, 2021

btrax recently underwent a major relaunch of its brand. In this rebranding, not only the brand elements, but also the company’s vision, cultural values, and services were all redesigned to create a truly new btrax. Since 2015, we began providing workshop-style services, mostly to Japanese enterprises, based on design thinking.

User Testing 105

User Testing Research Software Branding Workshop 105

Revulytics

DECEMBER 4, 2018

Over the years, the software vendors conducting the most licensing audits haven’t changed much, according to the most recent survey by the International Business Software Managers Association (IBSMA). Compliance analytics gives the ISV actionable data to address overt piracy or misuse of software.

Data Visualization 59

Data Visualization Analytic Tools Reporting Tools Research Software 59

The Product Coalition

JANUARY 5, 2021

No longer just activities of fringe groups who are perpetually looking for an opportunity to lecture you about composting, mindfulness has now become a commonplace word, lauded by research, celebrities, and companies alike. In 2015, Calm was struggling to stay afloat. Enter Michael Acton-Smith and Alex Tew, the co-founders of Calm.

Customer Experience 116

Customer Experience User Testing Research Software Data Visualization 116

Antwak Blog

APRIL 6, 2021

Customer advocacy is the type of marketing where you ask your present customers to discuss or talk about your brand and its products which they used. They might use the channels like testimonials, reviews and social media platforms. In a survey, it was found that more than 88% of the customers research online before buying.

User Testing 52

User Testing Marketing Research Software Software Review 52

Mind the Product

APRIL 18, 2017

Prior to Twitter, Josh worked on the platform at Facebook and led the launch of Facebook Connect. Most recently Jeff co-founded Neo Innovation (sold to Pivotal Labs) in New York City and helped build it into one of the most recognized brands in modern product strategy, development and design. Dave Wascha, CPO Photobox.

Research Software 80

Research Software User Testing Customer Experience Workshop 80

The Product Coalition

JANUARY 20, 2020

Today, an animated explainer video has become one of the most creative ways to establish warmer relationships between customers and their beloved brands. Startups and big businesses all over the globe use explainer videos to introduce their products, services, or tell about their brands creatively. There’s no need to be?—?we

Research Software 78

Research Software Feedback Software User Testing Product Research 78

Intercom, Inc.

MARCH 19, 2019

Some of the most common paid customer acquisition methods are: Pay-per-click (PPC) ads : Small, text-based ads on Google and other search engines to drive direct response or brand awareness. It’s a cost-effective way to get your brand “above-the-fold” if your website content is not ranking highly enough. Research backs this up.

Customer Experience 166

Customer Experience User Testing Customer Feedback Strategy 166

Intercom, Inc.

AUGUST 8, 2019

Lane has such an interesting story: she joined Slack as the 50th employee back in 2015, when the support team was just eight people. She now leads the customer experience team, overseeing the help center, localization, user education and the app directory. Content strategy is part of your brand. So I got into the internet.

Customer Experience 168

Customer Experience User Testing Research Software Data Visualization 168

The Product Coalition

AUGUST 18, 2018

With the abundance of ad tech players regularly added to a brands’ media plan, understanding exactly where your ad budget is going is nearly impossible. While managed service is a great way to introduce an advertiser to a new technology, it doesn’t allow for much transparency for the advertiser. What Were Our Biggest Challenges?

Data Visualization 60

Data Visualization Reporting Tools Technical Review Feedback Software 60

UX Studio

JUNE 30, 2022

If the idea of redesigning your current website to a responsive design, or the need for a brand-new one has popped into your mind, you came to the right place. After Google’s big update in 2015, responsive web design became preferred as mobile-friendly sites ranked higher in Google. Google has found in their research that ??53%

Reporting Tools 103

Reporting Tools User Testing Customer Experience Product Research 103

Alty

FEBRUARY 22, 2017

The mobile website vs. mobile app dilemma never gets old. Mobile traffic has already surpassed desktop traffic in 2015 in ten main markets including the US and Japan. Now, the back to the original question is what’s better – responsive website vs. native app if you are building a new solution from scratch?

Research Software 40

Research Software User Testing Reporting Tools Data Visualization 40

Userpilot

JANUARY 12, 2024

TL;DR Funnel charts are excellent tools for visualizing how data flows through a funnel. It is also a great tool for finding outliers. Bar charts are excellent numeric comparison tools, with bar sizes revealing the relative difference in sizes. Analyzing event distribution over multiple platforms. A vertical bar chart.

Data Visualization 94

Data Visualization Analytic Tools Onboarding KPIs Research Software 94

Intercom, Inc.

FEBRUARY 1, 2018

Adam: Rachel, you’re leading growth marketing at one of the fastest growing software companies of this generation. You could only exchange multimillion dollar derivatives on some kind of energy platform. Rachel: In 2014 and 2015, Slack had this incredibly growth, but it was growth off a small base, based off very early adopters.

User Testing 174

User Testing Marketing Research Software Feedback Software 174

The Product Coalition

OCTOBER 23, 2019

I’ve done a lot of research and today I want to present to you my favorite upcoming mobile UX trends for 2020. #1 1 AI Technology and Voice Control Text based inputs and clicking or tapping buttons is kind of “old”. And these systems are becoming more and more intelligent. Don’t know what AI is? . #2 a kind of therapy?—?which

User Testing 60

User Testing UX Research Software Feedback Software 60

freshtrax

APRIL 18, 2019

I would like to share 5 unique facts about influencer marketing in Japan based on my hands-on experience working with influencers and bloggers on behalf of global brands in the past few years. Also, according to a research study conducted by Rakuten Insight, 69.6% or English-speaking countries. The Language Barrier. 61K in 2017).

User Testing 85

User Testing Research Software Marketing Customer Feedback 85

freshtrax

SEPTEMBER 10, 2019

However, some are getting creative to stay relevant by leveraging new technologies and incorporating new media ( media that is native to computers/internet ) into their ecosystems. On the other hand, according to research conducted by NHK in November 2018 , only 32.5% In the United States, 93% of U.S.

User Testing 77

User Testing Research Software Customer Experience Advertising 77

Mind the Product

APRIL 13, 2017

Revue is a platform for curating content, allowing users to create well-designed newsletters in a simple and convenient way. In the first month I did around 50 interviews with users, all taped with a tool called Lookback. Consequently, this suggested to us that we should rethink some of the branding on the platform.

Customer Experience 132

Customer Experience User Testing Customer Feedback Feedback Software 132

Mixpanel

FEBRUARY 12, 2019

By 2015, Matthew Black was a veteran of the startup world. His plan, as he recounted to us was “to build a hybrid agency that would leverage technology to build mobile and web experiences for customers.”. I believe that in 24 months or less, if you are having a conversation with a brand, it will be automated.

Customer Experience 68

Customer Experience User Testing Research Software Analytic Tools 68

Amplitude

OCTOBER 4, 2017

But then online came along and with it, a new software distribution model emerged (SaaS). But the products being developed, the websites and applications, were essentially marketing tools – glorified digital brochures. Today, however, websites and apps are the product. Consumer loyalty to brands is at an all-time low.

User Testing 71

User Testing Research Software Data Visualization Analytic Tools 71

Product Talk

JANUARY 19, 2022

From 2015–2019, I was pretty much maxed out all the time. Advances in technology are allowing us to grow our class sizes without compromising the student experience. Research suggests that the people we spend the most time with impacts who we become. I worked with teams in cohorts, ten teams in a cohort, three cohorts in a year.

Product Research 212

Product Research Workshop Weak Development Team Books 212

Product Bookshelf

FEBRUARY 14, 2016

A Faster Horse follows the 2015 Mustang team from initial design to mass production. This high intensity, high visibility project highlights all the challenges of a software product, but on a different stage. This high intensity, high visibility project highlights all the challenges of a software product, but on a different stage.

User Testing 48

User Testing Research Software Engineering Product Research 48

Mind the Product

DECEMBER 2, 2016

They’re confusing to use, painstakingly slow, less secure than the alternatives, and aren’t even the best solution for consumers.” The companies’ solution had been decided behind closed doors, but if they had been listening to their customers, they would have realized that the 10 second processing time was a deal breaker. No excuses.

User Testing 70

User Testing Customer Feedback Customer Experience Feedback Software 70