Intercom, Inc.

DECEMBER 18, 2018

Email marketing remains an incredibly valuable way of communicating with customers at every stage of their lifecycle, whether you’re a thriving SaaS company or up-and-coming small business. The retail sales emails are obvious, but email marketing also includes things like: Review reminders for recent purchases. Create a signup form.

User Testing 150

User Testing Customer Experience Analytic Tools Research Software 150

The Product Coalition

FEBRUARY 14, 2022

How many times have you heard the phrase “It’s research, it will be ready when it’s ready”? Photo by Skitterphoto from Pexels In 2014, at the ProductX conference, I won second place for my presentation on time management for busy product managers. In algorithmic research, this is very prominent. It’s research.

User Testing 153

User Testing Data Visualization Product Management Product Manager 153

bpma ProductHub

JANUARY 3, 2017

Product Management was still figuring out if it’s a necessary discipline in software companies. Pouring over the latest neuroscience research and high performance coaching in her latest book “Kickass Confidence: Own Your Brain. Up Your Game,” she walks through real-life examples and tips to think more confidently.

Product Management 105

Product Management Product Manager Management Management 105

The Product Coalition

MARCH 22, 2021

In the startup world, making software user-friendly and easy to use has become a real trend lately. These fields include web design, mobile app development, SaaS, and even B2B products. The projects there range from a music marketplace to a pet health tracking app. It is proven to be an effective system.

UX 103

UX Research Software Feedback Software User Testing 103

Userpilot

JANUARY 30, 2023

Product adoption is crucial for the success of SaaS companies because it secures users to be long-term customers. Giving quick access to video tutorials across the app like Loom. Introduce secondary features with in-app tooltips , like Airtable. Providing self-service support with an in-app knowledge base , like Miro.

User Testing 98

User Testing Feedback Software Research Software Onboarding KPIs 98

UX Studio

DECEMBER 14, 2023

The following lines are written with full bias due to nostalgia and my gratitude towards all the people who made UX studio a special community, a hub for our professional passion, and a source of inspiration. I believe that the foundations were put down by the first designers and researchers who joined UX studio in the early years.

Research Software 90

Research Software UX Feedback Software User Testing 90

Mixpanel

MAY 5, 2021

Imagine the internal ‘pat on the backs’ and recognition that occurred when Gmail fully launched dark mode for the mobile app, Figma released multi-account to switch between personal and work design spaces, or Apple announced their M1 chip. We’ll cover why in the next section, after reviewing examples. Incompatibility.

Technical Review 144

Technical Review Analytic Tools Customer Experience Software Review 144

Userpilot

JULY 12, 2021

Considering that retaining customers (and reducing churn ) costs a fraction of acquiring new ones , analyzing what makes customers stay or go is important for any SaaS business. In-app and email retention plans push users toward more effective product use and reduce churn by providing higher value to the customer.

Analytic Tools 98

Analytic Tools Data Visualization Customer Experience Research Software 98

The Product Coalition

SEPTEMBER 7, 2024

Streaks motivate users to keep up a consistent behavior, like logging into an app every day. That’s key when you’re thinking about the metrics your app tracks. Hengchen Dai, one of the researchers who first identified the Fresh Start Effect, found that the impact of this reset depended on the player’s current batting average.

User Testing 129

User Testing Customer Experience Customer Feedback Research Software 129

bpma ProductHub

APRIL 30, 2017

Pouring over the latest neuroscience research and high performance coaching in her latest book “Kickass Confidence: Own Your Brain. She summarized her frameworks through her first book, “Software Product Management Essentials”, first out in 2003. Alyssa Dver is here to deliver some insights in how to achieve that confidence.

Development 150

Development Product Management Product Manager Management 150

Modus Create

MARCH 8, 2020

As the world observes International Women’s Day on March 8th, it is a great reminder to celebrate the women that help drive Modus and support women in technology every day. While many articles focus on the lack of women in technology, that is not the approach I want to take. Technology consists of many different roles and jobs.

Research Software 105

Research Software Technical Review Feedback Software Analytic Tools 105

UX Studio: Product Management

JANUARY 25, 2022

As a global agency with over ten years of experience, we reviewed hundreds of design agencies in London, Berlin, New York, and San Francisco to create a curated list of agencies you can trust and work with. This time, we reviewed web design Manchester agencies and listed the five best design companies in Manchester 2022.

Research Software 83

Research Software Feedback Software Analytic Tools Product Research 83

Intercom, Inc.

OCTOBER 17, 2018

When you think of Intercom, you probably think of software, our Messenger, perhaps this blog. The first Intercomic (although that phrase wasn’t coined at the time) was created in 2014 when I was asked to create a comic for an intern who was finishing up their time at the company. Let me explain. How did it all begin?

User Testing 151

User Testing Customer Feedback Feedback Software Software Review 151

Usersnap

AUGUST 12, 2024

Finding the right tool was challenging for me as a product manager, but I realized how crucial the right choice is for quality feedback and business growth. The right tool helps create NPS surveys, gather accurate NPS score data, and enhances the overall customer experience by providing actionable insights.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

The Product Coalition

DECEMBER 19, 2019

Three waves are found responsible for a productivity-weak, yet job-rich retrieval Despite the fact technologies are ranging from online marketplaces to machine learning, the broken link between productivity development and quick technological change couldn’t be more evident. However, those opportunities haven’t materialized at scale.

Research Software 78

Research Software Technical Review Product Research User Testing 78

Revulytics

DECEMBER 16, 2019

The majority of the attendees are from business and enterprise software/SaaS, consumer and web. Review Article: The Intersection Between Digital Transformation and a Barbershop Quartet by Dave Cliffe. A good mix of attendees from B2B and B2C software technology companies. Which industries are the attendees from?

Analytic Tools 76

Analytic Tools CTO Coach Research Software Technical Review 76

The Product Coalition

JUNE 25, 2019

I’ve been personally told that all the research points to that. But having experienced both poorly performing, co-located teams as well as high performing distributed teams, I wanted to take a closer look at some of the research as well as experiences of others. Agility is multi-faceted. will require more support initially.

Weak Development Team 87

Weak Development Team Research Software Customer Experience Leadership 87

Usersnap

FEBRUARY 6, 2021

Customers have more information than ever before available at their fingertips, and they can share reviews with the world at lightning speed. As a result, it’s important for leaders in SaaS and E-commerce businesses to constantly improve customer experience to stay competitive. Don’t Make Me Think. By Steve Krug. By Usersnap.

Feedback Software 52

Feedback Software Research Software User Testing Analytic Tools 52

The Product Coalition

JANUARY 20, 2020

we have created a list of the best video production companies in 2020 based on the complex research of the company’s profiles, customer reviews, and rankings on authoritative B2B information web-resources, such as Clutch, GoodFirms, DesignRush, IT Firms, and others.

Research Software 79

Research Software Feedback Software User Testing Product Research 79

Usersnap

FEBRUARY 6, 2020

Customers have more information than ever before available at their fingertips, and they can share reviews with the world at lightning speed. As a result, it’s important for leaders in SaaS and E-commerce businesses to constantly improve customer experience to stay competitive. Don’t Make Me Think. By Steve Krug. By Usersnap.

Feedback Software 49

Feedback Software Research Software User Testing Analytic Tools 49

Usersnap

JULY 18, 2022

Why Should SaaS Companies Adopt Floating Action Buttons? Floating action buttons are UI controls for Android and web-based apps. A floating action button is a tool that allows users to navigate the key parts of an app or website. Usually, floating menu plugins display as a circular icon with the app’s color scheme.

Feedback Software 52

Feedback Software Research Software User Testing Customer Feedback 52

The Product Coalition

DECEMBER 17, 2019

In the 2010s, the lines between keyboard-centric computers and touchscreen tablets/app-based devices started to blur. Siri received mixed reviews when she first landed in the iPhone 4S in 2011. The voice revolution really began in earnest when Amazon unveiled Alexa along with the Echo in 2014. AKA, The 23 Asilomar AI Principles.

Wireless 80

Wireless Technical Review Research Software User Testing 80

UX Studio: Product Management

OCTOBER 2, 2023

While also placing a strong emphasis on UX research to guide our design decisions. Research ensures prioritized user needs and delivered effectiveness. For instance, this approach produced outstanding results for Liligo, France’s leading travel app. It increased the booking rate by an impressive 200%.

Research Software 66

Research Software Data Visualization User Testing Technical Review 66

UX Studio: Product Management

JULY 9, 2021

We are a UX design agency based in Europe with a decade of experience in UX design and research. One of them is location, so this time we reviewed the top companies to help you find the right UX agency in London. Our international team of UX designers and UX researchers work with businesses from all over the world. .

Research Software 52

Research Software UX User Testing Product Research 52

The Product Coalition

MAY 21, 2018

The technologies brought by the Third Industrial Revolution are becoming integrated, sophisticated and powerful, creating global networks of economy and relationships. This led MIT researchers Erik Brynjolfsson and Andrew McAfee to refer to this era also as “The Second Machine Age”. Industry 4.0, million employees.

Reporting Tools 60

Reporting Tools Artificial Inteligence Research Software Data Visualization 60

Modus Create

OCTOBER 14, 2020

There is a lot of research related to mental health and remote work. Technology has changed the way we work. The researchers focused on depression, anxiety, and burnout, three mental conditions that provoke problems related to productivity and work satisfaction. When did we start to think of remote work as a possibility?

Research Software 55

Research Software Reporting Tools Product Research Technical Review 55

freshtrax

FEBRUARY 21, 2023

Although the number of tourists has plummeted in the past years due to the pandemic, the percentage of foreigners in Tokyo has been increasing since 2014 with internationalization rapidly progressing in the city. Akiko, a UX researcher from Btrax, interviewed Nondo and separated her interview into two articles.

Research Software 52

Research Software Technical Review UX Data Visualization 52

Bryce York

JANUARY 12, 2015

Many of us even did some research and started to look into the technology and tactics that make it work. It looks to me like their main strategy was getting heavy Instagram users to review their product. With software and hardware rapidly improving, there’s less and less room for stores with a bad mobile experience.

User Testing 52

User Testing Research Software Customer Experience Technical Review 52

The Product Cafe

DECEMBER 12, 2023

Have you ever wondered why, despite listening intently to your customers and diligently building the features they ask for, your product still struggles to gain traction? In 2014, David J Bland introduced this eye-opening concept in a tweet. Research the broader market, not just your current user base.

Product Research 52

Product Research User Testing Customer Feedback Customer Experience 52

Business of Software Conference

JULY 20, 2020

She is also one of the most regularly published authors in the Harvard Business Review. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? There was no sort of software there. Do you empower small, agile teams? Are there resources available for little bets?

Weak Development Team 75

Weak Development Team Reporting Tools Research Software Data Visualization 75

Amplitude

OCTOBER 17, 2018

In 2014, Amazon made VPC (virtual private cloud) the standard deployment environment for all new applications created on Amazon Web Services. It took us over a year to complete the full end-to-end migration, involving 30,000 lines of code in our devops repo alone, but we did it and also managed to build in various other upgrades to boot.

User Testing 45

User Testing Research Software Feedback Software Data Visualization 45

Modus Create

DECEMBER 4, 2023

Tweag is a cross-functional group to research and develop open source ideas, which ultimately inform and improve the engineering platform we offer our clients as we help them improve the developer experience. Under the Tweag brand, our OSPO allows engineers and researchers to come together to apply new ideas.

Research Software 105

Research Software Software Review Development Data Visualization 105

UX Planet

APRIL 12, 2024

When I started my career, the role of the Interactive Designer (which now would be classified as a Product Designer, or some may say UX Designer, something I inherently disagree with), included everything from Research, Information Architecture, Content Writing, Visual Design, and of course, Front End Development.

Research Software 111

Research Software Analytic Tools Feedback Software User Testing 111

Roman Pichler

NOVEMBER 11, 2024

In 2014, Apple discontinued the original iPod and in 2022, the company finally retired the entire product line. [3] The life cycle model is hence not a predictive tool that forecasts the value a product will generate. This may require several weeks of dedicated research and experimentation work.

Product Strategy 330

Product Strategy Strategy User Testing Research Software 330

UX Planet

JANUARY 2, 2025

Chat GPT is a well-executed version of a technology that Google started in 2017. There are different chatbot technologies, and my current favourites are Anthropics Claude and Googles Gemini. The output includes text, essays, code, scripts, lesson plans, and lyrics. link] How did ChatGPT add an extra sparkleattheendof2022?

Artificial Inteligence 98

Artificial Inteligence ChatGPT Research Software User Testing 98

Andrew Chen

MAY 28, 2019

In the world of podcasting, the flywheel is spinning: new technologies including AirPods, connected cars, and smart speakers have made it much easier for consumers to listen to audio content, which in turn creates more revenue and financial opportunity for creators, which further encourages high-quality audio content to flow into the space.

Analytic Tools 93

Analytic Tools Research Software Feedback Software User Testing 93

Business of Software Conference

JUNE 19, 2020

Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? Patrick Campbell (Founder/CEO, ProfitWell) – Not Being Terrible When Things Are Terrible from Business of Software Conference. And so just like ‘No, we’re a software company. We have software margins.’

Analytic Tools 52

Analytic Tools Data Visualization Research Software User Testing 52