The Product Guy

JUNE 25, 2018

Maybe – The stakes are medium level, so consider syncing up with your superior to obtain feedback on your proposed solution prior to trying it out yourself. I work with my manager to obtain lessons and seek feedback on the work to be presented, often rehearsing the delivery together. About Kennan Murphy-Sierra. Better Decisions.

Product Manager 300

Product Manager Product Management Reporting Tools Technical Review 300

Intercom, Inc.

AUGUST 8, 2019

?. Today, we’re dissecting the customer experience at one of the hottest companies around: Slack. As someone who’s immersed in customer-experience questions and concerns day-in and day-out here at Intercom, I was fascinated to hear how Slack’s entire team dedicated itself to thinking about the end-to-end customer experience.

Customer Experience 168

Customer Experience User Testing Research Software Data Visualization 168

Mind the Product

JULY 1, 2019

A primary driver of success as a product manager is knowing which questions to ask: whether it’s probing for insights from your customer base or evaluating the risks of a certain product decision with your engineering lead. This is not a “one size fits all” exercise. A Starter List of Solid Questions to Consider.

User Testing 168

User Testing Product Manager Product Management Customer Experience 168

UX Planet

FEBRUARY 5, 2025

Conversely, if the user experience heavily relies on a graphic user interface, the larger the gap for the product designer toaddress. Often, the differences between these approaches are difficult to prove until they are implemented, delivered to customers, and their real-world usage is observed. Try explaining that at theoffice!

Technical Advisors 79

Technical Advisors Analytic Tools Feedback Software Reporting Tools 79

Lenny Rachitsky

MAY 14, 2024

As Dalton Caldwell (Managing Director at Y Combinator), in his legendary talk on pivoting points out, pivoting is all about opportunity cost: “[Pivoting] gets more shots on goal to try to find this elusive thing [called product-market fit]. I’ve seen people use these opportunities really well.

User Testing 141

User Testing Research Software Product Research Customer Experience 141

Intercom, Inc.

FEBRUARY 1, 2018

It was what I later learned was the classic startup experience of really smart founders and founding team have an idea that’s really clever, don’t validate it at all in the market, build a product, build out a team, realize they don’t have product-market fit, and just freak out and don’t know what to do.

User Testing 174

User Testing Marketing Research Software Feedback Software 174

The Product Coalition

MAY 16, 2021

Finding the right software development company for a long-term partnership is usually challenging and requires a lot of research. Since its establishment in 2014, the company has been delivering full-stack product development services for businesses globally. Sidebench Another leading app development company for startups is Sidebench.

Analytic Tools 135

Analytic Tools Research Software Startups Development 135

The Product Coalition

OCTOBER 25, 2020

Today, businesses starting from small startups to large enterprises create 2D animated commercials and explainer videos to boost their marketing campaigns. If you are looking for a reliable explainer video or marketing commercial video production company, Sparkhouse might be an excellent fit for your project and business goals.

Airlines 158

Airlines Magazine Advertising Travel 158

Intercom, Inc.

JANUARY 10, 2019

But instead of focusing exclusively on algorithms, the next frontier is making those bots accessible and user-friendly. Instead, they should be deployed when there are more complicated if-this-then-that scenarios that would be difficult for users to guide themselves through. Chatbots shouldn’t just ape web forms. Paul: Yeah, for sure.

User Testing 143

User Testing Banking Customer Experience Technical Review 143

Andrew Chen

JANUARY 9, 2020

It’s inevitable that livestreaming, virtual goods, asynch video, etc all eventually end up in the enterprise. Magic metrics indicating a startup probably has product/market fit. 3) power user curve showing a smile — with a big concentration of engaged users (you grow out from this strong core).

User Testing 110

User Testing Data Visualization Product Marketing Marketing 110

Business of Software Conference

SEPTEMBER 1, 2022

Breaking Into Enterprise Customers at Shopify. It’s well known that moving your user base upmarket is challenging – but it can be done. Shopify Plus was launched in 2014 to offer large & hypergrowth businesses a customizable enterprise platform without the cost of existing options. What do they want?

Enterprise 52

Enterprise Customer Experience User Testing Differentiation 52

The Product Coalition

JULY 21, 2022

For the past few weeks, I have been researching the Web3 phenomenon. is semantic web which means it is a common framework that allows user to reuse and share data across different enterprises, applications, and communities. With the introduction of the web browser, regular users could view web pages easily. What’s Web3?

Research Software 172

Research Software Banking Vision User Testing 172

Intercom, Inc.

JULY 21, 2022

Intercom was created out of an epiphany in a small Dublin coffee shop because we realized that the impersonal, transactional way of doing business online just wasn’t cutting it for customers anymore. We’ll also hear Andrew Chen, general partner at Andreessen Horowitz, talking about the changing landscape of customer acquisition.

Download 215

Download Feedback Software Data Visualization Customer Experience 215

Good Product Manager

MARCH 19, 2015

Identifying Non-Customers for “Customer” Interviews. One of the challenges I frequently hear about from product management leaders is that they are trying to get their product managers to better understand market opportunities and customer needs. ProductCamp St Louis: Saturday, March 28, 2015.

Customer Experience 68

Customer Experience User Testing UX B2C 68

Product Management Unpacked

APRIL 25, 2019

I first saw this method enacted when I was a young product leader at a publicly-held enterprise software company. During his first few weeks, he met with customers, partners, other external stakeholders and company leaders at their locations. They unveil current thinking that may not be present in existing customers.

Banking 148

Banking Feedback Software Weak Development Team Customer Feedback 148

The Product Coalition

DECEMBER 27, 2022

The NFTs, or the Non-Fungible Tokens, first appeared in the market in 2014 and have constantly been evolving ever since. They soon climbed up the hierarchy to be the mainstream platform leaving the users with two of the largest NFT marketplaces in the world, OpenSea, and SuperRare.

Data Visualization 138

Data Visualization Technical Review Systems Review Software Review 138

The Product Coalition

JUNE 17, 2019

“The digital transformation of any enterprise is a herculean task requiring a willingness to embrace cultural change, the ability to immerse the entire organization in the customer journey, and a total commitment to digitize to the core”?—? Bank customers’ requests are rapidly changing.

Banking 107

Banking Development Team Review Software Review Technical Review 107

Mind the Product

DECEMBER 13, 2018

Garry is a firm believer that great products only come about through the intersection of technology, business processes, customer support and user experience. He’s also worked as Chief Marketing Technology Officer at Holiday Extras, where he was responsible for all areas of technology, marketing and customer acquisition.

Analytic Tools 151

Analytic Tools Research Software Data Visualization Government 151

Userpilot

OCTOBER 20, 2023

TL;DR Product-led growth is a GTM strategy that prioritizes the product as the main driver of customer acquisition, activation, adoption, and account expansion. Such an approach has a number of advantages: A lower customer acquisition cost, which is possible thanks to low-touch onboarding and support, is one of the main benefits of PLG.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Customer Experience 98

freshtrax

JULY 16, 2019

The platform started from a mobile phone app and has expanded to a website with more than 10 million active monthly users. It first launched its platform as a mobile app to increase accessibility to the marketplace and enhance the speed of purchases between consumers. RAKSUL INC. 1 USD = 100 JPY. Reference: Yahoo! Japan Finance.

Research Software 91

Research Software Reporting Tools Startups Data Visualization 91

eG Innovations

JANUARY 29, 2021

Google open-sourced the Kubernetes project in 2014. According to a recent CNCF survey , Kubernetes is the most popular container management tool among large enterprises, used by 83% of respondents. Kubernetes can fit containers onto your nodes to make the best use of your resources. Kubernetes monitoring in eG Enterprise.

Product Research 98

Product Research User Testing Enterprise Customer Experience 98

Mind the Product

APRIL 18, 2017

He was the product lead for growth and relevance at Twitter, growing Twitter’s active user base by nearly 10x. Josh was an early employee at LinkedIn and helped establish early models for user growth and launched v1 of LinkedIn Jobs. Caitlin believes in staying focused on holistic user experience when making product decisions.

Research Software 88

Research Software User Testing Customer Experience Workshop 88

UX Studio

DECEMBER 14, 2023

In the heart of Hungary, we just started to read about ergonomy and user-friendly design, but proper UX research wasn’t part of the process and widespread yet. I believe that the foundations were put down by the first designers and researchers who joined UX studio in the early years. But UX studio did.

Research Software 90

Research Software UX Feedback Software User Testing 90

Mind the Product

MARCH 16, 2017

He was the product lead for growth and relevance at Twitter, growing Twitter’s active user base by nearly 10x. Josh was an early employee at LinkedIn and helped establish early models for user growth and launched v1 of LinkedIn Jobs. Nate then became the Chief of Research and Innovation at Tanner Labs, where he built O.C.

Research Software 79

Research Software User Testing Product Research Workshop 79

Userpilot

SEPTEMBER 27, 2023

TL;DR Product-led growth (PLG) is a business strategy that relies on the product itself to acquire , activate, and retain customers. PLG caters to the needs of modern customers who want functional and attractive products and prefer self-serve solutions to explore and purchase them. That’s what we call product-led sales.

Feedback Software 105

Feedback Software Analytic Tools Onboarding KPIs Data Visualization 105

DISQO

JANUARY 15, 2020

Brings Proven Track Record Leading High-Growth Enterprise SaaS Companies. As the pioneer of on-demand user insights, Alpha is poised to accelerate growth with our next generation of market intelligence and insights offerings,” said Holland. The post Alpha Appoints Rob Holland as New CEO appeared first on Feedback Loop.

Product Research 52

Product Research Research Software User Testing Feedback Software 52

DISQO

JANUARY 15, 2020

Brings Proven Track Record Leading High-Growth Enterprise SaaS Companies. As the pioneer of on-demand user insights, Alpha is poised to accelerate growth with our next generation of market intelligence and insights offerings,” said Holland. The post Alpha Appoints Rob Holland as New CEO appeared first on Feedback Loop.

Product Research 52

Product Research Research Software User Testing Feedback Software 52

Usersnap

AUGUST 12, 2024

Net Promoter Score, launched in 2003, has become a key metric for assessing customer satisfaction. NPS measures customer loyalty by asking how likely customers are to recommend your product or service to others. They offer detailed reporting and customizable survey questions , often with user-friendly interfaces.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

The Product Coalition

JANUARY 20, 2020

Today, an animated explainer video has become one of the most creative ways to establish warmer relationships between customers and their beloved brands. An animated video creates an emotional and aesthetical appeal to customers and helps them learn while having fun at the same time.

Research Software 79

Research Software Feedback Software User Testing Product Research 79

DISQO

JANUARY 15, 2020

Brings Proven Track Record Leading High-Growth Enterprise SaaS Companies. As the pioneer of on-demand user insights, Alpha is poised to accelerate growth with our next generation of market intelligence and insights offerings,” said Holland. Holland will lead the company’s next stages of revenue, product and territory growth.

Research Software 52

Research Software User Testing Data Visualization Customer Feedback 52

ProductPlan

APRIL 12, 2022

The company boasts more than 169k paid customers and daily active users in more than 150 countries worldwide. So far, Salesforce only plans to add the messaging app to its enterprise software suite without immediately changing Slack’s functionality, branding, or leadership. Built for enterprise companies.

Feedback Software 52

Feedback Software Analytic Tools Research Software Product Strategy 52

Userpilot

JANUARY 12, 2024

Funnel charts A funnel chart is useful in business contexts for tracking how visitors or users flow through a pipeline. The width of each part of the chart shows how many users make it to each stage relative to other stages. Number of users to perform one action versus another. Product usability tests , etc.

Data Visualization 105

Data Visualization Analytic Tools Onboarding KPIs Research Software 105

Andrew Chen

JANUARY 9, 2020

It’s inevitable that livestreaming, virtual goods, asynch video, etc all eventually end up in the enterprise. Magic metrics indicating a startup probably has product/market fit. 3) power user curve showing a smile — with a big concentration of engaged users (you grow out from this strong core).

User Testing 52

User Testing Data Visualization Product Marketing Marketing 52

UX Studio: Product Management

JULY 9, 2021

We are a UX design agency based in Europe with a decade of experience in UX design and research. Super User Studio. Our international team of UX designers and UX researchers work with businesses from all over the world. . For this reason, we don’t design without research, and we implement iterations during the design process.

Research Software 52

Research Software UX User Testing Product Research 52

The Product Coalition

DECEMBER 19, 2019

Moreover, it also helps to improve the purchasing power of average consumers, causing the demand for goods and services to increase significantly. For example, merely 4 percent of sectors in the United States were declared as jumping in 2014, compared with an average of around 18 percent in the last two decades.

Research Software 78

Research Software Technical Review Product Research User Testing 78

Revulytics

DECEMBER 16, 2019

As product management becomes such an in-demand, lucrative career option, companies are carving out markets with offerings that enhance a product manager’s job to build and optimize customer-centric products. The majority of the attendees are from business and enterprise software/SaaS, consumer and web.

Analytic Tools 76

Analytic Tools CTO Coach Research Software Technical Review 76

PMLesson's Ace the PM Interview

JULY 13, 2020

The debate is on-going, but they all deliver value to their users. What’s the quickest way to collate user feedback? You’ll keep one eye on cost and another on key customers. Whether you’re analyzing your own website or app, or you choose your current employer’s product, try: Collecting user feedback.

Certifications 52

Certifications User Testing Data Visualization Feedback Software 52