Lenny Rachitsky

MAY 14, 2024

In part one , I shared the largest-ever data set of startup pivots. Or we were listening to customers and heard more advanced and significant business use cases, like better security, business processes, and sharing files across enterprise. I think it was winter 2014 when we first started seriously discussing the Discord concept.”

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User Testing Research Software Product Research Customer Experience 129

Business of Software Conference

SEPTEMBER 1, 2022

Breaking Into Enterprise Customers at Shopify. Shopify Plus was launched in 2014 to offer large & hypergrowth businesses a customizable enterprise platform without the cost of existing options. I can’t help thinking this is a way of experimenting in the greatest tradition of the Lean Startup. What do they want?

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Enterprise Customer Experience User Testing Differentiation 52

Intercom, Inc.

AUGUST 8, 2019

“In early startup life, it’s great to have remote folks who are around the world for the follow-the-sun model” I became one of the first support people at Twitter, working part-time, remotely, from New Zealand. From Twitter, I ended up going to Slack in 2014, about six months after it launched.

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Customer Experience User Testing Research Software Data Visualization 168

Intercom, Inc.

FEBRUARY 1, 2018

In August of 2016, Rachel Hepworth embarked on a unique challenge: start a growth marketing team at one of the most successful startups of this generation – one that had long relied heavily on word of mouth. The role that started me on this path was joining a very small startup a little over a decade ago, Climate Corp.

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User Testing Marketing Research Software Feedback Software 174

Mind the Product

DECEMBER 13, 2018

Nilan also advises a number of early-stage startups. Nicholas also plays a role in evolving tech, as an advisor to a number of promising startups. He is also mentors startups in a number of accelerators in Europe, giving him a chance to help out entrepreneurs while keeping up-to-date with market developments.

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Analytic Tools Research Software Data Visualization Government 120

Userpilot

NOVEMBER 17, 2021

is a leading enterprise organization powering top companies worldwide, including the BBC, Novartis, and Pfizer. Several recognitions, including The Economic Times Startup Award as the 2021 Bootstrap Champ. In 2013/2014, the company began scaling rapidly and moved to India to accelerate its growth. 2,000+ customers. 5 products.

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Customer Experience User Friction Enterprise Document 82

Intercom, Inc.

JULY 21, 2022

Along the way, we’ve interviewed trailblazers, business leaders, makers and doers to share their experience and insights on all things startup strategy, product management, design, marketing, customer experience, and much, much more. Here’s Rachel. For Slack, that was clearly the engineering and dev communities, who love new tools. .

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The Product Coalition

AUGUST 23, 2023

This smartphone is produced by a Dutch social enterprise of the same name, with a clear and compelling mission: to develop a phone that doesn’t harm people or the environment. Their commitment to their purpose paid off; upon its launch in 2014, Slack was quickly embraced by teams around the globe.

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Weak Development Team Customer Experience Technical Review Customer Feedback 136

Andrew Chen

JANUARY 9, 2020

Fascinating discussion about what it’s like for a serial entrepreneur to raise money, operate a startup, lessons learned, etc. Why startups are hard – the math of venture capital tells the story. Why startups are hard – the math of venture capital tells the story. Is your startup idea already taken?

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User Testing Data Visualization Product Marketing Marketing 110

UX Studio

DECEMBER 14, 2023

2014: Product design course As knowledge sharing was a driving force across the team from the early days, we started our Product Design course early on. We facilitated 13 courses in a row, one in each semester starting in 2014 Autumn, up until the Pandemic interrupted our nice sequence in 2020.

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Research Software UX Feedback Software User Testing 90

Mind the Product

MARCH 16, 2017

Josh led Greylock’s investment in SmartThings (acquired by Samsung in 2014) and Jelly (acquired by Pinterest in 2017). Prior to starting these ventures, she led product initiatives at several startups in London and Montreal, and is actively involved in furthering the craft of product management through mentoring, consulting and training.

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Research Software User Testing Product Research Workshop 79

The Product Coalition

JANUARY 20, 2020

Startups and big businesses all over the globe use explainer videos to introduce their products, services, or tell about their brands creatively. Explain Ninja has become a choice of startups and world-famous brands, such as Pipedrive, Codio, MyTaxi, Swiss Fin Lab, Boostation, Plato, Young Alfred, and plenty of others.

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Research Software Feedback Software User Testing Product Research 78

Mind the Product

APRIL 18, 2017

Josh led Greylock’s investment in SmartThings (acquired by Samsung in 2014) and Jelly (acquired by Pinterest in 2017). Prior to starting these ventures, she led product initiatives at several startups in London and Montreal, and is actively involved in furthering the craft of product management through mentoring, consulting and training.

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Research Software User Testing Customer Experience Workshop 80

The Product Coalition

JUNE 17, 2019

“The digital transformation of any enterprise is a herculean task requiring a willingness to embrace cultural change, the ability to immerse the entire organization in the customer journey, and a total commitment to digitize to the core”?—? In 2014, the bank’s management decided to integrate its services into one unified banking platform.

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Gainsight

APRIL 12, 2023

Mistake #2: On the other hand … not betting on the team that got me there “Everything will be fine once we get a new head of [X]” – every startup CEO ever (also me, frequently) When you launch a company, the initial team is usually whoever you can get. To run a startup, you have to make bets. Teammates and clients will leave.

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Analytic Tools Feedback Software Customer Experience Enterprise 52

ProductPlan

SEPTEMBER 9, 2019

Product School was founded in 2014 and now maintains 20 campuses around the world where they offer certifications in Product Management. It’s not the same to work at a small startup compared to a big enterprise. We are excited to welcome guest writer Carlos González de Villaumbrosia to the ProductPlan blog.

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Weak Development Team Construction Feedback Software Certifications 67

Amplitude

NOVEMBER 2, 2018

It wasn’t long before Andrew broke into the startup world while running the data and catalog team at Instacart. I spent 10 months at Levi’s before realizing that the really exciting work was happening at startups. This was in 2014, around the time on-demand products were really picking up.

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Data Visualization Analytic Tools Technical Review Product Management 53

UX Studio: Product Management

OCTOBER 2, 2023

Our journey has led us to partner with startups and enterprises in more than 250 projects worldwide. The digital design company has collaborated with tech startups, software development companies, and various businesses and brands to bring ideas to life. Their previous clients include Wellbank, Esthe Home, Cofinance, and Pluck.

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Research Software Data Visualization User Testing Technical Review 66

UX Studio: Product Management

JULY 9, 2021

We work with companies of any size from many industries: Growing startups to well-known companies such as HBO, Google, Netflix, or the United Nations World Food Programme. The team of Studio Graphene set off in London, where they are still headquartered, in 2014. Super User Studio. Plug & Play . Lighthouse.

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Research Software UX User Testing Product Research 52

Usersnap

AUGUST 12, 2024

Enterprise Plan: Provides powerful admin tools, unlimited surveys, enhanced security, custom integrations, and more. Enterprise Plan: Custom pricing with tailored response limits, VIP support, custom domains, SSO, and advanced security features suitable for large organizations. Pricing is available upon request.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Andrew Chen

JANUARY 9, 2020

Fascinating discussion about what it’s like for a serial entrepreneur to raise money, operate a startup, lessons learned, etc. Why startups are hard – the math of venture capital tells the story. Why startups are hard – the math of venture capital tells the story. Is your startup idea already taken?

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User Testing Data Visualization Product Marketing Marketing 52

Nulab

JULY 18, 2019

Are companies simply getting bigger, or are startups continuously sprouting and sticking around? While a lack of experience and issues bringing in capital are sure to bring down a business, they are not the only reasons that startups fail. The management of companies and enterprises industry was, by far, the most resilient, with 9.3

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Reporting Tools Data Visualization Construction Technical Review 47

Department of Product

MAY 22, 2020

Features, you could argue then, are what drives revenue for SaaS products as enterprise customers shift packages to get access to more of the features they need, reducing the feature deficit they experience on a lower end package. At the time, back in 2014, this was so much easier than having to navigate around using Google Maps.

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Feedback Software Customer Experience User Testing Customer Feedback 52

Business of Software Conference

MARCH 11, 2020

Currently, he’s co-founder and CEO of Drift, a startup that’s making it easier for businesses to talk to their customers. But I joined a startup – which I didn’t know what a startup was either – in 1996 and then started to build something and that got me really interested in what I do now. ML : Fantastic.

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CTO Coach Weak Development Team User Testing Customer Experience 52

Mind the Product

FEBRUARY 20, 2019

Michael leads product and design at Medium, which he joined when it acquired his startup Talkshow Industries. He has a storied career across enterprise and consumer products, and has been a product manager since the pre-internet era in the early 90s. Michael Sippey, VP Product at Medium. Teresa Torres, Product Discovery Coach.

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Research Software Analytic Tools User Testing Artificial Inteligence 114

Business of Software Conference

JULY 26, 2016

Matt Wensing: 1 Startup In 10 Years vs 1,000 Startups in 10 Minutes. Nilan Peiris: Building A High-Growth Startup Sustainably. Bill Janeway: The Rise & Fall Of Enterprise Software. Rita Gunter McGrath & Mike Sikorsky: Alarming The Enterprise – Software-Driven Inflection Points.

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Weak Development Team Data Visualization Customer Feedback User Testing 70

Intercom, Inc.

JULY 16, 2020

As tech continues its path toward democratization, with better offerings available to more people, an odd contradiction has revealed itself: on the enterprise side of things, most software simply isn’t very good. In 2014, the company smashed expectations, earning $105 million in revenue – double what they had taken in the year before.

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Reporting Tools User Testing Customer Experience Artificial Inteligence 226

Product Innovation Educators

MAY 13, 2024

As Peter Drucker famously stated, “Because the purpose of business is to create a customer, the business enterprise has two–and only two–basic functions: marketing and innovation.” Since 2014, each episode dissects the art and science of product management, exploring the seven research-backed knowledge areas for product mastery.

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Customer Experience Technical Review Product Research Research Software 96

Business of Software Conference

JUNE 19, 2020

And then I jumped into the startup fray because I’m just a glutton for punishment. We have an enterprise grade analytics product that is free that plugs into your billing system (Stripes or a BrainTree, whatever you’re using) and basically gives you free access to your MRR, your churn data segments, all that kind of fun stuff.

Analytic Tools 52

Analytic Tools Data Visualization Research Software User Testing 52

Roadmunk

DECEMBER 21, 2017

They’re a startup success story that you don’t hear too often. Marc: I’m one of the founders of Hotjar, and we started back in 2014. The problem back then, however, was that most of these tools were actually geared towards the enterprise market. They were super expensive. That was proving to be extremely powerful.

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Feedback Software Analytic Tools User Testing Customer Feedback 55

Andrew Chen

MAY 28, 2019

I’m looking for startups that can change the game there. We’re interested in investing in the next wave of consumer products and startups coming into the ecosystem, and that includes the audio ecosystem. These are comprised of startups and a fair number of non-VC funded companies.

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Analytic Tools Research Software Feedback Software User Testing 93

Andrew Chen

MAY 28, 2019

I’m looking for startups that can change the game there. We’re interested in investing in the next wave of consumer products and startups coming into the ecosystem, and that includes the audio ecosystem. These are comprised of startups and a fair number of non-VC funded companies.

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Analytic Tools Research Software Feedback Software User Testing 40